Whaaky.com / Way2Online Retail Complaints & Reviews

Address: Hyderabad, Andhra Pradesh

Website: www.whaaky.com

Hello,
i have ordered for koutons cotton trouser 10-15 days back i received polyster trouser when i made complaint regarding same the customer service people told me send we will replace also when i asked for arrange for pickup the customer care people told we dont have pickup facility u send by ur end amount will be credited to ur bank account and u will receive replacement after sending i got same polyster trouser again.i have sent mail no response they are not picking the call tried from friday.
THIS IS FAKE AND CHEATER SITE PAY, CC AVENUE AND ALL PAYMENT GATEWAYS SITE MUST BLOCK ALL MONEYS.
I DIDNT GET THE PRODUCT WHAT I HAD ORDERED AND MORE OVER SHIPPING CHARGES WHICH I PAID ALSO NOT REFUNDED.I WANT MY MONEY.STOP CHEATING AND HARRASING PEOPLES

Feb 8, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Dec 15, 2016

rashminiranjan's response Sar aap ke mobail kharab h so pliz inko bapas karo

Dec 15, 2016

rashminiranjan's response Bed prodakt mujhe mera rifand chahiy

Dec 21, 2016

deepakchad's response Mobail not warking please return mobail other many

Verified Support

Jan 07, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear AK JAIN,
Order no: - S[protected]
We have received your account details. We would be processing your Refund and amount will be credited with 4 – 5 business days.
Thanks Regards Whaaky Team

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R

rashminiranjan

from Chennai, Tamil Nadu

Dec 21, 2016

Bed prodakt so berii bed pliz

Reply

Whaaky.com / Way2Online Retail Customer Care's response, Jan 7, 2017

Verified Support

Dear Rashminiranjan
We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at [email protected], with your Order number, and kindly mention your issue. Your issue will be addressed within 24-48 hrs. Or call to help line number 04066228282
Thanks Regards Whaaky Team

D

deepakchad

Dec 22, 2016

Mobail not warking

Fake product duplicate product - Comment #2622740 - Image #0

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Whaaky.com / Way2Online Retail Customer Care's response, Jan 7, 2017

Verified Support

Dear Deepak
We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at [email protected], with your Order number, and kindly mention your issue. Your issue will be addressed within 24-48 hrs. Or call to help line number 04066228282
Thanks Regards Whaaky Team

S

saddam0202

from New Delhi, Delhi

Dec 22, 2016

I ordered a 5 jeans 30 waist size but all jeans are old and all jeans size are different. when i call the customer care he says that courier the product on the the given address and cut the call after that no response of my call from the customer care i have send many e-mail but their is no response please refund my money from the company.

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Whaaky.com / Way2Online Retail Customer Care's response, Jan 7, 2017

Verified Support

Dear saddam
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282
Thanks Regards Whaaky Team

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Address: New Delhi, Delhi, 110065

Website: Whakky.com

I order a pair of shoe from whakky.com on 17 sep 2016 order no S[protected].I got defective piece.So I return their order on their Hyderabad address.After that they ask my account details which I provided as they asked.After that I mailed a lot but they always says I will got my refund as soon as possible.From now it's 3 month gone I didn't got my refund.So plz stop that fraud company.

+1 photos

Feb 10, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Prashant,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 22th December 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

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M

mkj0782

from Jainpur, Uttar Pradesh

Dec 21, 2016

My order number is S[protected] please cancel my order i am not intrested to this product please cancel order numberS[protected]

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Whaaky.com / Way2Online Retail Customer Care's response, Jan 9, 2017

Verified Support

Dear manish kumar jaiswal,
Order no: - S802065337
This is to inform you that the product you ordered has returned to origin as your area falls under a Non-serviceable location where no logistic operators service. It will be great if you could make an online transaction and we can try to service your order through Indian Postal Service.

Thanks Regards Whaaky Team

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Address: Alwar, Rajasthan, 301001

Plz pickup my product no.s[protected]
Back my balance
Product is low quality my mob. No.[protected]

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Address: Navsari, Gujarat, 396445

Website: Whaaky.com

I've purchased casual & formal shirts from whaaky.com.
I got the product but it was of wrong size & poor quality.
I've returned to them but now they are not refunding my money & don't even received calls. I've waited for two months but still my problem is unsolved.
My order id was -S[protected].

They are not replying to my email & not receiving a single call ...
I've tried contacted them many times but no responce comes from them.
Its now irritating, they make me fool & kept my money too..

+1 photos

Feb 17, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Rajiv,
Order no: - S[protected]
We have received your account details. We would be processing your Refund and amount will be credited with 4 – 5 business days.
Thanks Regards Whaaky Team

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Address: 401203

Website: whaaky.com

Dear sir,

Please send me the refund amount urgently as i have given all my details to you & have received confirmation mail stating that you have received my account deatils on 6th dec 2016.

So hereby request you to refund me the amount as already its the 8th day & you'll have committed that in 7 working days amount will be refunded to me.

Please treat the same on very urgent as you all not picking the calls and even not responding to mails what the hell are you open the site to fraud or cheat others.

Please urgently refund me my money or else have to book a case to cyber cell & also fail a case towards you on cheating peoples.

Feb 10, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear nitin,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 28th December 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

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C

cgintoo

from Rawatbhata, Rajasthan

Dec 19, 2016

Dear sir i placed two orders for the same items, which are placed wrongly.so please cancel my one order .
my order no is S[protected]
please cancel this order and give me revert reply on my mail id [protected]@gmail.com
my contact details.
[protected]

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Whaaky.com / Way2Online Retail Customer Care's response, Jan 9, 2017

Verified Support

Dear shakil,
Order no: - S802063872
This is to inform you that the product you ordered has returned to origin as your area falls under a Non-serviceable location where no logistic operators service. It will be great if you could make an online transaction and we can try to service your order through Indian Postal Service.

Thanks Regards Whaaky Team

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Address: Surat, Gujarat, 394516

Website: Whacky.com

Sir.
Please cancel my order
My order no is - S[protected] bcos Sam order.

+1 photos

Dec 16, 2016

Updated by Shailef Sir.
Please cancel my order
My order no is - S[protected] bcos Sam order.

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Address: Hyderabad, Andhra Pradesh, 500018

Website: www.whaaky.com

Dear sir,

Order no: s[protected]
Product: nokia 1110+samsung guru gt e-1200_new

I had placed an order with whaaky.com, vide order no s[protected] dated 19.11.2016 for nokia 1110+samsung guru gt e-1200 @ rs. 944/-. I had made the payment through credit card. But i received fault pieces. I returned their product on 28 november’2016 and they received on 29 november’2016 through dtdc courier docket no. H56074472. But till now they have not refund my amount. When am calling to the customer care there is no response. My humble request is to please help me out in this.

Thanks & regards
Manish jadav

Feb 10, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Dec 14, 2016

Nirmal Kant Shukla's response Order no.s[protected] date 2.12.2016 not recive

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Jan 09, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear MANISH JADAV,
Order no: - S[protected]
This is to inform you that we have refunded your amount in your account. Kindly check your account.

The details pertaining to the refund are as below:
Transaction Ref id: - [protected]
Refunded on: 17th December 2016

Thanks Regards Whaaky Team

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N

Nirmal Kant Shukla

from Muzaffarnagar, Uttar Pradesh

Dec 19, 2016

My book power bank not receive order no.S[protected] date.[protected]

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Whaaky.com / Way2Online Retail Customer Care's response, Jan 9, 2017

Verified Support

Dear Nirmal,
Order no: - S802047211
We are here to assist you better. As per our records, your product was delivered to you on 15th December 2015 Through Dotzot Courier
You can also track your order in below link
Courier Name: Dotzot
Consignment Number: 700008255707
http://dotzot.in/index.php
Thanks Regards Whaaky Team

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Address: Kozhikode, Kerala, 673004

Website: www.whaaky.com

Hi
Order no: s[protected]
Mobile number : [protected]
Reference no : s[protected], (Maha mi+ powerbank sale @ 599)
Order placed on :[protected]:46:02
Still not get shipment status
Already paid bill...

+1 photos

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Address: Indore, Madhya Pradesh, 452001

I received a massage for your side but still not confirmed my order.
That massage is
kindly handle this
I also paid the amount of 699/-
if my order not confirmed please refund my amount
Please confirm me on my contact num
[protected]
NITIN SHARMA
Dear Customer, Your Order S[protected] has been dispatched via DELHIVERY[protected] .
Wait for responce

+1 photos

Feb 10, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Jan 09, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Nitin,
Order no: - S[protected]
We are here to assist you better. As per our records, your product was delivered to you on 15th December 2015 Through Delhivery Courier
You can also track your order in below link
Courier Name: Delhivery
Consignment Number:[protected]
http://dotzot.in/index.php
Thanks Regards Whaaky Team

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Delhivery Customer Care

from Gurugram, Haryana

Dec 15, 2016

Hi nitin114,

Hope you received the shipment.

Team Delhivery

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Address: 500016

Website: www.Whaaky.com

This is further to my online Order No S[protected] dated 24.10.2016 Supply of 4 Track Suits as advertised by Whaaky.com . However, Whaaky has intentionally supplied 3 shots instead of my Order of 4 Track Suits. I came to know from Whaaky Website Review that they are intentionally doing such fraudulent activities for many Customers.

When ask for replacement of the wrong Product they sent, they are asking the Customers to bear the Courier Charges and reimbursing Rs.100 as mobile recharge even when Customers insist them to make cash payment.

Kindly arrange to recover my money and other customers who lost their money with Whaaky.com and arrange to make severe penalty for such fraudulent sales techniques and making fool of innocent Customers.

+2 photos

Feb 10, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Jan 09, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear T Shanmuga Moorthy,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

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K

kapil nik

Dec 15, 2016

Charging problem

Delivery of Wrong Product - Comment #2617331 - Image #0

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Whaaky.com / Way2Online Retail Customer Care's response, Jan 9, 2017

Verified Support

Dear Kapil,
We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at [email protected], with your Order number, and kindly mention your issue. Your issue will be addressed within 24-48 hrs. Or call to help line number 04066228282
Thanks Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh

Website: Www.whaaky.com

On a site whaaky i ordered 2 samsung bluetooth worth rs699 with online payment. When i ordered they call me for review that time i dont know about this fake site i reviewed it with 5 star with a positive comment on it. But later i got product but partial shipment i got only one bluetooth i think it is by mistake let it be when i am using the another bluetooth that was delivered to me is does not working i called to customer executive and register my complaint and he told to me to return the product he send me the address of delhi i couriered that product with my own expenses but now 25 days is over i did not get delivery of my product when i am calling whether he is not pickupping the call when pickupping when i am telling my number simply telling hello hello and cutoffing the phone

Feb 11, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Dec 15, 2016

Razzaq Ahmad's response Same color and bad coler

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Jan 09, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We apologize for the inconvenience caused to you. We will reship the product ASAP. Once dispatched, you will receive a mail with the consignment number and courier name.
If product will not reship soon, we will refund your amount.
Thanks Regards Whaaky Team

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R

Razzaq Ahmad

Dec 15, 2016

Same color

Bluetooth stereo - Comment #2617794 - Image #0

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Whaaky.com / Way2Online Retail Customer Care's response, Jan 9, 2017

Verified Support

Dear Razzaq ahmad,
Order no: - S801960914
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282
Thanks Regards Whaaky Team

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Address: 500016.

Website: whakky.com

Respected sir,
With due respect i wish to inform you that i had order a bluetooth headset along with a 25800 powerbank vide order no. S[protected]. Both of these products are faulty as bluetooth headset is not functioning at all and the power bank gets discharged by charging mobile only for an half an hour only. Kindly replace the same with proper functional products. I have dispatched the both products in their original packing and condition. The consignment order was also mailed to you. but no one at your office received the same and the consignment came back as undelivered. kindly resolve this issue as urgently as you can
Mobile no. [protected]

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Address: 751007

Website: [email protected]

Dear sir/madam,

I am SOUMYARANJAN MUDULI . I am ordered a denim shirt order No:S[protected] from waakhy shopping site.but when I received the ordered item from a shipping company (smile n buy), I open the sealed pack and saw that product was duplicate and used. and very big in size.i want to return the order.

Address:BL 11, V S S NAGAR
Bhubaneswar, odisha-751007
Mob-[protected]

+2 photos

Feb 16, 2017

Complaint marked as Resolved

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Jan 09, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Soumya Ranjan Muduli,
Order no: - S[protected]
We are here to assist you better. As per our records, your Replacement product was delivered to you on 30th December 2016 Through Delhivery Courier
You can also track your order in below link
Courier Name: Delhivery
Consignment Number:[protected]
http://www.delhivery.com/
Thanks Regards Whaaky Team

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P

Prince Gupta PG

from Mumbai, Maharashtra

Dec 12, 2016

All pices difeck call me [protected] 5 pants me se 4 fata h or sab pices juna h plz back my money okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk...⇄

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Whaaky.com / Way2Online Retail Customer Care's response, Jan 9, 2017

Verified Support

Dear Prince,
Order no: - S802007469
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282
Thanks Regards Whaaky Team

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Address: Buldhana, Maharashtra, 444203

Website: www.whaaky.com

Hello sir,
i am Govind Mukund Shende,
i was purchased mi+ power bank from your online shopping site .
order no. S[protected] .
this product is not working, i was got faulty product,
so i am requesting to refund my money and what is the procedure to return that product

+2 photos

Dec 09, 2016

Updated by Govind Shende I was ordered mi plus 20800mAh power bank in Rs.549 ( 399+150)
order no. S[protected] it is delivered on 07:12:2016
The product which is delivered to me is faulty, not working properly .
so i was requested to for the return of this product and refund my money .

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Address: New Delhi, Delhi, 110091

Website: www.whaaky.com

Sir i perches a Bluetooth and power bank combo . but my Bluetooth is wrong delver so please change my Bluetooth. my order brand name is samsung . your company sale the duplicate item. so please check the item and action fast on this complaint. this is fake web site and sale fake product to the customer and customer not satisfied the delver or product .

Feb 11, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Jan 11, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Rajesh,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: Bangalore Rural, Karnataka, 562123

Website: whaaky.com

I have ordered Mi battery via online through whaaky.com. but i received fault and used material . i had asked them for refund after returning the material and they confirmed by mail that they going to refund it but till now i have not received. They are cheating so many customer like this. I reqst you to take necessary action

Thanks G balaji

+2 photos

Feb 20, 2017

Complaint marked as Resolved

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Jan 11, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Balaji,
Order no: - S[protected]
We have received your account details. We would be processing your Refund and amount will be credited with 4 – 5 business days.
Thanks Regards Whaaky Team

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Address: Thane, Maharashtra, 401105

Website: www.whaaky.com

Dear Sir,
I had placed an order with Whaaky.com, vide order no S[protected] dated 01.11.2016 for 5 branded jeans @ Rs.1099/-. I had made the said payment through Netbanking. Even after a month Whaaky team has not dispatched the goods nor they are processing the refund. Every time when I communicate with their support team through Email (as landline is not answerable) they give a standard reply that your product has been dispatched through Aramex Logistic and they are co-ordinating with logistic team to deliver the product. But they are not even providing the Tracking ID. After lots of failed efforts, I request you to take action and kindly help me getting my refund back.

Thanks and Regards,
Love S Kabra
Email :- [protected]@gmail.com
Cell No :- [protected]

+3 photos

Feb 11, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Jan 11, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear love,
Order no: - S[protected]
This is to inform you that the product you ordered has returned to origin as your location falls under the non-serviceable location. Therefore, we have gone ahead to refund the amount back to you. You will receive the amount in your account in 5-7 business days.

Thanks Regards Whaaky Team

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Address: 500016

I would like to inform you that i placed order dated.27.11.2016 but item was useless i sent mail with image then they did not revert .Many times i tried to contact them but no one picked the phone and no one replied on mail.
On dated.26.12.2016 they sent a mail for refund the jackets.I have sent all damage jacket but still did not received refund.

Feb 13, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Jan 11, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Sandeep,
Order no: - S[protected]
We apologize for the inconvenience caused to you. We will reship the product ASAP. Once dispatched, you will receive a mail with the consignment number and courier name.
If product will not reship soon, we will refund your amount.
Thanks Regards Whaaky Team

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Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Sandeep,
Order no: - S[protected]

We are here to assist you better.

We have refunded your amount on 9th January 2017 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret the inconvenience caused.
Thanks, Regards Whaaky Team

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Address: 500016

Website: m.whaaky.co.in

Order id- S[protected]
I get defected product which i had return and I am eligible for refund as they are saying to me. But it is more than a month I did not receive my refund. Everytime I mail them asking about my refund they send same reply saying that they can definitely go ahead to initiate a refund and they are processing my refund. But I did not receive my refund until now.
I am attaching a picture of their mails.

+2 photos

Feb 13, 2017

Complaint marked as Resolved

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Jan 11, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Dayanand,
Order no: - S[protected]
Sorry for the delay. We have initiated the refund process and it will be reflected in your account at the earliest.
We will acknowledge you once the refund is done.
We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

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Address: 5000016

Website: www.whaaky.com

Dear sir,
Iam deendayal pal working on nr ispat & power pvt ltd. Raigarh. C. G. Iam purchased two samsung 20800 mah power bank and 9 assesiries in 999rs. At[protected]. Purchase id s[protected], this is promise me to delivered my order in under 10 days. But not any information and any emails for me. Why this item delivery is late. I was contact this costumer care [protected]. But not received my call. Plz action in whaaky.com and payumoney. Because they are fraud and cheet with costumer.

+3 photos

Feb 12, 2017

Complaint marked as Resolved

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Dec 05, 2016

Updated by ddpal Date mistake I meena[protected]

Dec 05, 2016

Updated by ddpal Plz block this online shopping side. Because whaaky.com is froud.

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Jan 11, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Deendayal Pal,
Order no: - S[protected]

We are here to assist you better. As per our records, your Replacement product was delivered to you on 31th December 2016 Through gopigeon Courier

You can also track your order in below link

Courier Name: gopigeon
Consignment Number:[protected]
http://gopigeon.in/track

Thanks Regards Whaaky Team

Whaaky.com / Way2Online Retail Complaints & Reviews

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Whaaky.com / Way2Online Retail reviews & complaints page 41

Fake product duplicate product

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For refund back

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Product quality is low

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Received a wrong product but not get refund.

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Order no - s802029096

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Complaints

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Order no: s802028984 product: nokia 1110+samsung guru gt e-1200 new

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Online shopping shipment

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Order confirmation

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Delivery of Wrong Product

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Bluetooth stereo

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For refund or replacement of order no. S802011531

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I am receiving a unsize, fake and used product

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About product return

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Wrong product delivery.

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Fault and used material

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Non-Receipt of the Refund

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Refund not received since 28/12/2015 vide order no.S801058643

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Refund is not proceeded.

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Whaaky.com fraud with me

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