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Whaaky.com / Way2Online Retail Complaints & Reviews

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Updated: Jul 16, 2023
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Whaaky.com / Way2Online Retail reviews & complaints page 45

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P
praful@
from Indore, Madhya Pradesh
Nov 5, 2016
Resolved
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Resolved

Address: Nagpur, Maharashtra, 440017
Website: www.whaaky.com

I want to return this product...I have ordered the two blazer black and blue from whaaky.com..the blazer is very large in size..so would like to return the product and money..please return this product as well as soon..and I dislike this product...please sir give me my money because your product is not good in quality and I very unhappy to buy this product..I hope you understand what I saying that...thank you
Dec 11, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team
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    K
    kant mani Sharma
    from Bhopal, Madhya Pradesh
    Nov 5, 2016
    Resolved
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    Resolved

    Address: 486001

    Why You Don't Dispach My Order, Order No.-S[protected], Date-18/10/16.
    .If Any Problewm So Please Refund My Amount In My Account.
    If You Don't Solve My Problem So i am going To Legel Action.

    Order Details-:
    Order No Order Amount Payment ModeOrdered Date Order Status
    S[protected] 799.0 CC [protected]:40:37 CONFIRMED
    00000000000000000000000000000000000000000000000000000000000000000000000000000000...
    Dec 14, 2016
    Complaint marked as Resolved 
    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
    Verified Support
    Nov 09, 2016
    Whaaky.com / Way2Online Retail Customer Care's response
    Dear customer,
    Order no: - S[protected]
    We apologize for the inconveniences caused to you. If product will not dispatch in couple of days, we will refund your amount. Kindly bear with us.
    Thanks Regards Whaaky Team
    s
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      C
      Chiku geetanshi
      Nov 5, 2016
      Resolved
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      Resolved

      Address: Jaipur, Rajasthan, 302019

      I placed the order S[protected] but when I received and open the parcel the quality or fabric of the product is quite unsatisfactory or very very poor .so I want to return the product .what is the return process and when I get back payment .my contact no.[protected]

      My bank detail is below:

      Panjab national bank
      Account number:[protected]
      Ifsc code: PUNB0408700
      BRANCH :SODALA JAIPUR RAJASHTAN

      Show quoted text
      Dear customer,
      We are here to assist you better. Can you kindly provide us with the image of the damaged / defective product so that our quality check team can ascertain the defect. Kindly provide the image along with the packaging cover of Whaaky.
      Regards
      Team Whaak
      Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs.
      Show quoted text
      Show quoted text
      Dec 12, 2016
      Complaint marked as Resolved 
      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
      Verified Support
      Nov 09, 2016
      Whaaky.com / Way2Online Retail Customer Care's response
      Dear customer,
      Order no: - S[protected]
      We have received your account details. We would be processing your Refund and amount will be credited with 4 – 5 business days.
      Thanks Regards Whaaky Team
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        L
        lakdawala
        Nov 4, 2016
        Resolved
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        Resolved

        Address: Vadodara, Gujarat, 390019
        Website: Whaaky. com

        I have purchased power bank 25000mah but my powerbank is not work i have contact phone number but not answer i have purchased power bank 1.5 month ago so replace powerbank earlier my order no_80182793 very fake products i have mail many time so no positive response plz replace powerbank earlier help us. I am taken some legal action to the whaaky so solve my problem plz contact me my no [protected] soon is possible. Thanks.
        Dec 10, 2016
        Complaint marked as Resolved 
        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
        Verified Support
        Nov 08, 2016
        Whaaky.com / Way2Online Retail Customer Care's response
        Dear Customer,
        Order no: - S[protected]
        As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
        Address: -
        Whaaky.com No 1-8-319/2,
        Patigadda Road, Begumpet,
        Hyderabad – 500016
        We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
        Thanks Regards Whaaky Team
        Verified Support
        Apr 24, 2017
        Whaaky.com / Way2Online Retail Customer Care's response
        Dear Customer,
        Order no: - S[protected]

        We are here to assist you better. As per our records, your product was delivered to you on December 2016 through DELHIVERY Courier .

        Thanks Regards Whaaky Team
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          A
          Amol1218
          from Indore, Madhya Pradesh
          Nov 4, 2016
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          Address: 415709
          Website: whaaky.com

          I given order of 28 th of august pf power bank but i didnt get that product & when i ask them for refund. Last one month they are tried to credit money in my account
          But still i they didnt refund my money.
          My order no. S[protected]
          Cont. No.[protected]
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            R
            rambabu botcha
            from Delhi, Delhi
            Nov 3, 2016
            Resolved
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            Resolved

            Address: Visakhapatnam, Andhra Pradesh, 530016
            Website: [email protected]

            Iam purchased samsung mobile my order no:S[protected] on march 2016, they send defective moblies, i returned, again they sent replacement, they also defectives, they also i returned, then i asked refund my money, so many times i sent mails&phone calls but no replied, last month oct i got mail from your customer care, they told my was refunded, but tii date every day i checked the my bank account, there is refund from whaaky team,
            pls refund my money urgent, it was too late, below are my bank details,

            RAMBABAU BOTCHA
            My Order No:S[protected]
            AC NO: [protected]
            ANDHRA BANK
            ADAPAKA BRANCH
            IFSC Code:ANDB0000724
            MICR Code:[protected]
            Dec 8, 2016
            Complaint marked as Resolved 
            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
            Verified Support
            Nov 07, 2016
            Whaaky.com / Way2Online Retail Customer Care's response
            Dear Customer,
            Order no: - S[protected]
            We are here to assist you better.

            We have refunded your amount on 27th October 2016 through (NEFT) Transferred. Please check your account or Bank.

            We sincerely apologize and regret for the inconvenience caused.
            Thanks Regards Whaaky Team
            I have purchased a refurbised nokia mobile on 25/10/16, order no.is s[protected].i got a faulty product(insert sim card)message coming.please return my money or give me working product within a week.
            Nokia 1110 model i received on 4/11/16.

            Whaaky team told refunded but not refunded - Comment #2591408 - Image #0
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              S
              Shahnawaz92
              from Kolkata, West Bengal
              Nov 3, 2016
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              Address: Hyderabad, Andhra Pradesh, 700037
              Website: www.whaaky.com/complaint

              I was oder 3 assorted shirts @₹549/- oder no.S[protected] date of Oder confirmed 22 Oct.2016 and today I get this parcel I.e 3 Nov.2016 products on screen whaaky.com is totally different quality and colour and also size so larg so plz return your clothes n refund my money
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                M
                manoj kumarr
                from Noida, Uttar Pradesh
                Nov 3, 2016
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                Address: Gautam Buddh Nagar, Uttar Pradesh, S801978149

                Dear Sir/Madam,
                I Manoj Kumar would ordered 2 samsung power bank and 9 accoseries my ordered no S[protected] on dt-28/10/16 but item not arrived.so please solve this problem and confirm me
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                  N
                  Nikhil Manocha
                  from Delhi, Delhi
                  Nov 3, 2016
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110085
                  Website: Whaaky.com

                  I have placed order on 17 Oct today I received my product and I want to return my order and my amount in my bank account so please resolve my problem and I didn't receive any reply from whaaky I have mailed several times but they didn't reply so solve my problem and return my product and refund my amount of Rs 999 in bank account..
                  Regards
                  Nikhil Manocha
                  [protected]
                  [protected]@gmail.com
                  Dec 8, 2016
                  Complaint marked as Resolved 
                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 07, 2016
                  Whaaky.com / Way2Online Retail Customer Care's response
                  Dear Customer,
                  Order no: - S[protected]
                  As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
                  Address: -
                  Whaaky.com No 1-8-319/2,
                  Patigadda Road, Begumpet,
                  Hyderabad – 500016
                  We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
                  Thanks Regards Whaaky Team
                  I bought 2 powerbanks 29800+9 accessories. It's not working so plz return this accessories. My Mobile no is [protected]
                  Thanks
                  Whaaky.com / Way2Online Retail Customer Care's response, Nov 7, 2016
                  Verified Support
                  Dear Customer,
                  Order no: - S801927691
                  As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
                  Address: -
                  Whaaky.com No 1-8-319/2,
                  Patigadda Road, Begumpet,
                  Hyderabad – 500016
                  We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282
                  Thanks Regards Whaaky Team
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                    S
                    Shantha Raju
                    from Chennai, Tamil Nadu
                    Nov 3, 2016
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                    Address: 560040

                    This mobile is china model pls return the mobile this mobile is used mobile
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                      G
                      Girish l shah
                      from Davorlim, Goa
                      Nov 3, 2016
                      Resolved
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                      Resolved

                      Address: 380063
                      Website: [email protected]

                      We had buyed 2 jacket but the size of it was small and colour and fashion of jacket was too old one. So we want to replace the jacket with size l instead of size m and the jacket looks like for women but we needed jacket for men. So requesting u to change the jacket with some requirement like size, colour and it should be for men only. My contact no - [protected] and order no - s[protected].
                      Dec 9, 2016
                      Complaint marked as Resolved 
                      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                      Oct 28, 2016
                      Tahira Ali's response
                      Whaaky.com / Way2Online Retail — 2 powerbanks 29800+9 accessories


                      I bought 2 powerbanks 29800+9 accessories. It's not working so plz return this accessories. My Mobile no is [protected]
                      Thanks
                      Nov 03, 2016
                      Updated by Girish l shah
                      We had buyed 2 jacket but the size of it was small and colour and fashion of jacket was too old one . So we want to replace the jacket with Size L instead of size M and the jacket looks like for women but we needed jacket for men . so requesting u to change the jacket with some requirement like size, colour and it should be for men only . My contact no - [protected] and order no - S[protected].
                      Verified Support
                      Nov 07, 2016
                      Whaaky.com / Way2Online Retail Customer Care's response
                      Dear Customer,
                      Order no: - S[protected]

                      As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                      Address: -
                      Whaaky.com No 1-8-319/2,
                      Patigadda Road, Begumpet,
                      Hyderabad – 500016

                      We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

                      Thanks Regards Whaaky Team
                      I bought 2 powerbanks 29800+9 accessories. It's not working so plz return this accessories. My Mobile no is [protected]
                      Thanks
                      Whaaky.com / Way2Online Retail Customer Care's response, Nov 7, 2016
                      Verified Support
                      Dear Customer,
                      Order no: - S801927691

                      As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                      Address: -
                      Whaaky.com No 1-8-319/2,
                      Patigadda Road, Begumpet,
                      Hyderabad – 500016

                      We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282

                      Thanks Regards Whaaky Team
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                        M
                        Md Afroz
                        Nov 3, 2016
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                        Address: Ramgarh, Jharkhand

                        Aapse request hai power bank or Bluetooth 599/- please return
                        +1 photos
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                          S
                          srknany
                          from Guntur, Andhra Pradesh
                          Nov 2, 2016
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                          Address: Guntur, Andhra Pradesh, 522601
                          Website: Whaaky.com

                          I remember next tyme bt this tyme plzzz return this product.im really not satisfy by shopclues product.nd plz return to...
                          +1 photos
                          Nov 02, 2016
                          Updated by srknany
                          i remember next tyme bt this tyme plzzzzzzzzzzzzźzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzżz return this product.im really not satisfy by shopclues product.nd plz return to...
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                            R
                            Rakesh Samariya
                            from Delhi, Delhi
                            Nov 2, 2016
                            Resolved
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                            Resolved

                            Address: Jaipur, Rajasthan, 302006

                            Dear team weekly.com,

                            As today i have received my consignment delivery and after open product packing, came to know that received both product bluetooth & power bank not in proper working.

                            Power bank giving smell during charging.

                            So team here i am requesting you to arrange to returned both products and reimburse my payment back in my bank account details given below.

                            Name : rakesh samariya
                            Mobile no [protected]
                            Order no : s[protected]
                            +1 photos
                            Dec 11, 2016
                            Complaint marked as Resolved 
                            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 07, 2016
                            Whaaky.com / Way2Online Retail Customer Care's response
                            Dear Customer,
                            Order no: - S[protected]

                            As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                            Address: -
                            Whaaky.com No 1-8-319/2,
                            Patigadda Road, Begumpet,
                            Hyderabad – 500016

                            We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

                            Thanks Regards Whaaky Team
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                              M
                              muresh
                              Nov 2, 2016
                              Resolved
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                              Resolved

                              Address: Kanchipuram, Tamil Nadu, 631561
                              Website: whaaky.com

                              Yesterday received a parcel from your company which order placed by me on 27 Oct 2016 and the same will be checked after getting the parcel and found the power bank is not working condition so that I request you to replace the above said power bank at the earliest.
                              For which act of kindness I shall remain grateful to you

                              From your valuable customer

                              R Muralidaran

                              My address are as given below

                              R Muralidaran
                              L & T CSTI,
                              Plot no 147
                              Neervalur village
                              Eanathur post
                              Kanchipuram dist
                              Pin 631561
                              Tamil Nadu

                              My contact mob no : [protected]
                              Dec 8, 2016
                              Complaint marked as Resolved 
                              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 07, 2016
                              Whaaky.com / Way2Online Retail Customer Care's response
                              Dear Customer,
                              Order no: - S[protected]

                              As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                              Address: -
                              Whaaky.com No 1-8-319/2,
                              Patigadda Road, Begumpet,
                              Hyderabad – 500016

                              We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

                              Thanks Regards Whaaky Team
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                                N
                                Nigam Upadhyay
                                from Kolkata, West Bengal
                                Nov 2, 2016
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                                Address: Kolkata, West Bengal, 700002
                                Website: Book my offer.com

                                Samsung memory card 64 gb are not sappoted in my phone please sir resplacement
                                Nov 02, 2016
                                Updated by Nigam Upadhyay
                                Book my offer.com
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                                  S
                                  Shantha Raju.S
                                  from Bengaluru, Karnataka
                                  Nov 2, 2016
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                                  Address: Bangalore Urban, Karnataka, 560040
                                  Website: www.whaaky.com

                                  Returns my order no [protected]
                                  Nov 02, 2016
                                  Updated by Shantha Raju.S
                                  your product not original product is a china product not given air phone and nokia charger and used mobile
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                                    K
                                    Kingofgold2015
                                    from Coimbatore, Tamil Nadu
                                    Nov 2, 2016
                                    Resolved
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                                    Resolved

                                    Address: 641652
                                    Website: www.whaaky.com

                                    Order no S1911153.Samsung Bluetooth headset was received 29.10.16 evening 4:00pm. It's charged upto 12 hrs. It's not charging! The charger cable looking very old, and more staining.Diwali holyday! Customer care not responding that complaint. Till now the support team not take any steps to rectify it.please take the right action at right times.consignment no :[protected] delyhevary courier.
                                    Nov 3, 2016
                                    Complaint marked as Resolved 
                                    Dear THANGARAJ, Order No: S801911153 Product: 2 Samsung Bluetooth_Revised We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement. Whaaky The Returns Section, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016 Note : 1) The defective product should be dispatched within 4 business days for replacement of the same. 2) Kindly do not forget to mention the order number Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [email protected], we are sure to respond within 24hrs. Thanks & Regards Your friends from Whaaky Dear sir, The courier boy not accept by return the packs! Plz sent to him as per prosuture. ▶ Show quoted text
                                    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                    Nov 03, 2016
                                    Updated by Kingofgold2015
                                    Dear THANGARAJ,

                                    Order No: S[protected]
                                    Product: 2 Samsung Bluetooth_Revised

                                    We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement.

                                    Whaaky
                                    The Returns Section,
                                    No 1-8-319/2,
                                    Patigadda Road,
                                    Begumpet,
                                    Hyderabad - 500016


                                    Note :
                                    1) The defective product should be dispatched within 4 business days for replacement of the same.

                                    2) Kindly do not forget to mention the order number

                                    Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

                                    Thanks & Regards
                                    Your friends from Whaaky

                                    Dear sir,
                                    The courier boy not accept by return the packs! Plz sent to him as per prosuture.

                                    ▶ Show quoted text
                                    Hi,

                                    You can file a case in consumer court for the inconvenience this has caused. For detail you can log on to MyAdvo | Get Legal Advice | Find Expert Lawyers (http://www.myadvo.in) or call at [protected]. You will be surely served for the injustice incurred to you.

                                    Regards,
                                    Ujjwal Agarwal
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                                      M
                                      meena94
                                      from Jaipur, Rajasthan
                                      Nov 2, 2016
                                      Resolved
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                                      Resolved

                                      Address: Jaipur, Rajasthan, 302029
                                      Website: whaaky.com

                                      Ms/mr. _

                                      Address

                                      Date:[protected]

                                      Subject: cancellation of orders

                                      To,

                                      Dear ms/mr.

                                      This is with regard to the cancellation of orders placed by us to your company in the order no (s[protected] dated[protected]date of mobile phone orders).

                                      We request you to kindly cancel all the orders and delivery of items as mentioned in the said document. we will like to bring to your notice that due to changes in the plan of company to manufacture certain kind of products we may not require the items provided by you, hence we are forced to cancel all the orders in this regard.
                                      Dec 13, 2016
                                      Complaint marked as Resolved 
                                      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                      Nov 02, 2016
                                      Updated by meena94
                                      Dear sir i placed two orders for the same items, which are placed wrongly.so please cancel my one order .
                                      my order no is S[protected]
                                      please cancel this order and give me revert reply on my mail id ashok
                                      Verified Support
                                      Nov 07, 2016
                                      Whaaky.com / Way2Online Retail Customer Care's response
                                      Dear Customer,
                                      Order no: - s[protected]
                                      This is to inform you that the product you ordered has returned to origin as your area falls under a Non-serviceable location where no logistic operators service. It will be great if you could make an online transaction and we can try to service your order through Indian Postal Service.

                                      Thanks Regards Whaaky Team
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                                        A
                                        anilsaigal
                                        from Pune, Maharashtra
                                        Nov 2, 2016
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh
                                        Website: whaaky.com

                                        Dear sir,
                                        In june this year i placed an order for 3 jeans and 3 shirts for rs. 1099/- (50 % sale price). After opening the parcel i found that the material, design and the size was not as per they have stated in their advertisement. I immediately wrote them that the cloths are not as per the advertisement and please arrange for reverse pick up. I received their mail that they do not have the facility of reverse pick up but requested me to send them back the parcel and they will reimburse me the parcel charges.
                                        So i sent them the parcel and requested them to cancel myorder and refund my payment of rs. 1099 + rs. 400/- parcel charges.
                                        Sir everytime i am sending them mail to return my payment their standard reply is that very soon i will get my money back.
                                        I am now fed up of writing to them again and again to return my money back.
                                        I therefore request your honour to take up my case and ask the above company to return my rs. 1500/- immediately
                                        Thanks.
                                        Regards,

                                        Anil kumar saigal
                                        [protected]

                                        Encl: last mail from them.

                                        On mon, oct 24, 2016 at 12:14, whaakysupport
                                        Wrote:
                                        Dear customer,
                                        We can definitely go ahead to initiate a refund.
                                        We will be processing your refund and your amount will be credited and reflected in your account very soon.

                                        Regards
                                        Your friends from whaaky
                                        Dec 8, 2016
                                        Complaint marked as Resolved 
                                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 07, 2016
                                        Whaaky.com / Way2Online Retail Customer Care's response
                                        Dear Customer,
                                        Order no: - S[protected]
                                        Sorry for the delay. We have initiated the refund process and it will be reflected in your account at the earliest.
                                        We will acknowledge you once the refund is done.
                                        We sincerely apologize and regret for the inconvenience caused.
                                        Thanks Regards Whaaky Team
                                        Verified Support
                                        Apr 24, 2017
                                        Whaaky.com / Way2Online Retail Customer Care's response
                                        Dear Customer,
                                        Order no: - S[protected]

                                        We are here to assist you better.

                                        We have refunded your amount on 8th December 2016 through (NEFT) Transferred. Please check your account or Bank.

                                        We sincerely apologize and regret the inconvenience caused.
                                        Thanks, Regards Whaaky Team
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