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Whaaky.com / Way2Online Retail Complaints & Reviews

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Updated: Jul 16, 2023

Complaints 4398

Resolved

1744

Unresolved

2654

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Whaaky.com / Way2Online Retail reviews & complaints page 43

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Address: Hyderabad, Andhra Pradesh, 641009

Website: www.whaapy.com

Am ordered two(1+1) MI power bank with buy 1 get 1 offer for Rs.699 with the credit card payment. But I didn't get any updated information from whaapy. But if we are ordering a product via COD, then we will get the offered product within the prescribed time. But whaapy will cheat us if we made via online payment. Raju is a Bloody cheater, who is the CEO of that whaapy.com.

Thank you
Easu

Feb 13, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear customer
We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at [protected]@whaaky.com, with your Order number, and kindly mention your issue. Your issue will be addressed within 24-48 hrs. Or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: 302021

Dear si I give you 2 power bank samsung brand 20800mah order but you send me m++ barand power bank send me its not working its use less for me so pls change my Product ather wise I am going to be cot. So I request to you pls send me same brand power bank samsung ather wise you refand my cash pls quick fastly thanks

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Address: Dakshina Kannada, Karnataka, 575006

Website: Whaaky.co.in

I ordered a memory card combo by paying Rs. 899 using debit card. It has been more than 20 days. According to their website in 8-10 days they would ship the product. And when I mail them they would say we would ship your product in short time. I have mailed them twice. If I call they they won't answer. This is a bogus company. Please don't purchase from them . we have to join together and close this company.

Feb 5, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

We are here to assist you better. As per our records, product was delivered to you on 2nd December 2016 Through Dotzot Courier

You can also track your order in below link

Courier Name: Dotzot
Consignment Number:[protected]

http://dotzot.in/index.php

Thanks Regards Whaaky Team

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Address: 110092

Website: whaaky

Dear sir, my
Order No: S[protected]
Product: 5 Branded Jeans_Revised already more than one month gone and whaaky didn't send my replacement goods i also paid 500rs courier charges but now i think he cheat me .

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Address: Solapur, Maharashtra, 413255

I have received defective product and I want to cancel my order, I am contacting to you from last 15 days, also send mails but you didn't replied on my mail so please help to cancel my order and refund my amount.
order no. S[protected]
Name- Shriram Saptale
Number- [protected]
Address- Dange estate Yashwant Nagar Barshi road Bale, Solapur, 413255.

+2 photos

Feb 4, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear shriram,

Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team

View replies

G

ganesh kathane

from Mumbai, Maharashtra

Nov 21, 2016

Respected sir/madam
order no:s[protected]
mo no :[protected]
my order is long size shirt..but this product very short shirt than my order..and not fitting my my body...or not like my this shirt colour..
plese refund my ammount..

Whaaky.com / Way2Online Retail Customer Care's response, Jan 4, 2017

Verified Support

Dear Ganesh,
Order no: - S801867261
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282
Thanks Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh, 201308

Website: whaaky.com

Hi,

Please replace my order 5 Henley Linen Shirts M.

I want size XL size of these shirts combo.

Thanks,
Maneesh

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Address: 500016

Website: www.whaaky.com

I've made three orders with order no. S[protected], S[protected] and S[protected] from Whaaky.com site on 28th October 2016. The payment was done through netbanking. It has been a long time since the status of these orders are 'IN PROCESS' only. They claim to deliver within 8-10 business days but it has been far more than that.
I've even sent an email including the attachments to the support group of this site but got no response.

+1 photos

Feb 4, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Tarang Netan,
We are here to assist you better. As per our records, the order number S[protected], S[protected], S[protected] is cancelled due to failure in your transaction. The amount is not captured by us. The Bank already credit the amount in your account
In the meanwhile, we can provide you with an option where you can convert your order to cash on delivery basis. You have to pay Rs 100 extra as cash handling charges and your order will stand confirmed. Kindly confirm the same so that we can make the necessary changes.

Thanks Regards Whaaky Team

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P

pravinkadam

from Mumbai, Maharashtra

Nov 23, 2016

I've made three orders with order no. S[protected] from Whaaky.com site on 14th November 2016. The payment was done through netbanking. It has been a long time since the status of these orders are 'IN PROCESS' only. They claim to deliver within 8-10 business days but it has been far more than that.
I've even sent an email including the attachments to the support group of this site but got no response.

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Address: Hyderabad, Andhra Pradesh, 500016

Website: www.whaaky.com

Dear sir,
I have placed order on whaaky.com (Order: s[protected] on 23/10/2016 for rs.499. The company assures a dispatch between 8-10 days from the date of order confirmation and till now i havent received my product nor my order has been cancelled though requested twice on call and by mail too. I request for help to get my amount back. Also the company does not get connected again once received the call, each time i need to call from different numbers to get connected to customer care service.

+1 photos

Feb 10, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

We are here to assist you better. As per our records, product was delivered to you on 2nd December 2016 Through Ecom Courier
You can also track your order in below link

Courier Name: Ecom
Consignment Number:[protected]

https://www.ecomexpress.in/index.html

Thanks Regards Whaaky Team

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Address: Ambala, Haryana, 133001

MY ORDER NO S[protected]

How many days my refund money not received my account I am daliy discuss in customer department but he have only one mail send pls wait

this is very fake service

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Address: Mathura, Uttar Pradesh, 281001

Website: Whaaky.com / Way2Online Retail

I have order no.S[protected] phone your websites but this phone display not work zen flair touch smart phone pleace contact me and this phone change and order date 26 october 2016 i am request pls this phone change and my contact my number [protected] thank you iss pr phone krte h to koyi call attend nhi krta h

+1 photos

Nov 16, 2016

Updated by pawankumar125 help me

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Address: Jaipur, Rajasthan, 302033

Website: whaaky.com

Sir i purchased a product from whaaky.com the product they delevered me late and faulty the description is given below :
Order no order amount payment mode ordered date order status
S[protected].0 dc[protected]:39:00 confirmed
Product details
Reference no product name quantity amount shipping charges
S[protected] buy 2 branded jeans @ 499 1 499.0 0
Shipment details
Shipment status consignment no courier name dispatched date delivered date
Dispatched [protected] aramex[protected]:04:57.0 -

There is no option of return on website or contact or compain mode so help me to solve this problem my number is [protected]

Feb 8, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Nov 16, 2016

Updated by vishvendrajpl2 Sir i purchased a products from whaaky.com and submutted a complain to you after submitting the complain i got a call from someone ([protected]), he told me that we are refunding your money but you have to tell me some details like My Debit Card Number, Card validity, and OTP got from bank account but i didn't share this OTP then he told me, " if you don't tell me the OTP i will never refund" so please help me and help customers like me i want my refund from whaaky.com and want to return back there faulty product my number is [protected] and my product details are as:-

Order Details
Order No Order Amount Payment Mode Ordered Date Order Status
S[protected] 499.0 DC [protected]:39:00 CONFIRMED
Product Details
Reference No Product Name Quantity Amount Shipping Charges
S[protected] Buy 2 Branded Jeans @ 499 1 499.0 0
Shipment Details
Shipment Status Consignment No Courier Name Dispatched Date Delivered Date
DISPATCHED [protected] ARAMEX [protected]:04:57.0 -

sir respond soon please ...VISHVENDRA SINGH ( [protected] )

Verified Support

Jan 04, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear vishvendra,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team

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Address: Erode, Tamil Nadu, 638012

Website: whaaky.com

Dear all,

I have ordered for 2 power banks mi+, after a delay i have received mi+ power banks, which never works

Today i have sent an email to the company

Hope they will respond to that.

Only today i have saw the complaints raised by the friends, i should have referred this page before making any online purchase in this site.

Awating for response from the company.

: pl dont go for the site for purchae.

Feb 4, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team

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A

Anant Solanky

from Bhopal, Madhya Pradesh

Nov 17, 2016

I have buy Reebok shoes and size is 9 you send yepme shoes and size also 6. Plz replace me.

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Address: Hyderabad, Andhra Pradesh, 201301

Website: www.whaaky.com

Hi,

I have ordered shoes (Order id: s[protected] from website last month but they have delivered wrong product. When i were asking for return they were said that courier back to us. Courier charges is more than rs. 400 and whaaky team say they will only refund rs. 100 in term of recharge coupon.
Now its more than 25 days and my query is still unsolved.
Why will i bear this loss due to their mistake.

Feb 4, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

This is to inform you that we have refunded your amount in your account. Kindly check your account.

The details pertaining to the refund are as below:

Transaction Ref id: - [protected]
Refunded on: 28th November 2016

Thanks Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh, 600037

Website: www.whaaky.com

I have ordered an zen mobiles in your account but it was get reapaired in two days so i return the product to your adress till date i didnt get the new mobile to us help make sure and help me

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Address: New Delhi, Delhi, 110065

Website: www.whaaky.com

Two international branded jackets. I had ordered for international brand however i was not send the same. It was shown as nike and puma brand but some other jackets are sent which i am not interested in. Kindly arrange to take it back.
My address is : lavina andrade,
House no. 179.71, alto bella vista
Sangolda bardez goa
Nr hotel gautam
403 511.
Ph no. [protected]

Feb 4, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Lavina,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -

Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team

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Address: New Delhi, Delhi, 91

Hi sir
i am pawan my order no.s[protected] we have recvied order 2powerbank 20800+9accessories but 1powerbank and 1charger not working plz change my order your product is very very poooooar and jab call kro to pick hi nahi kar te or nahi koi respons aata hai jab sahi product nahi de sakte to mat offer do kyu paresan kar rahe ho logo ko apke whaaky.com ko .1*star dena bhi bekar hai

Feb 4, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no :- s[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team

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Address: 411033

Website: www.whaaky.com

I ordered 2 jeans & 2 polo tees @ 599 on[protected], still my product not delivered as i sent more than 30 mails, still they are telling we ll contact logistic team and reply soon but still no reply. For the past few mails giving the same reply and that too not responding fast. Its going to be 2 months still they are trying to contact logistic team. I told them to cancel my product and refund money to my account, for that also they are not accepting. As a customer, i need a product / refund my money back. Pl do the neededful asap.

+1 photos

Feb 4, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Nov 18, 2016

Updated by Kirandboss what is the status of my complaint.

Verified Support

Jan 03, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Sridhar,
Order no: - S[protected]

We are here to assist you better. As per our records, product was delivered to you on 19th December 2016 Through EcomCourier

You can also track your order in below link

Courier Name: Ecom
Consignment Number:[protected]

https://www.ecomexpress.in/tracking_overview.php

Thanks Regards Whaaky Team

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Address: 700140

Website: whaaky.com

My order no s[protected] dated : 06/10/2016 of 2 mi+ 20800mah power banks which was paid through my debit card is not delivered. Status show the product is dispatched through gopigeon dated :[protected]:26:01.0 and the courier show awb :[protected] order date : oct. 7, 2016
Tracking details
Time status tag description location
[protected]:00 am in transit in transit mahipalpur hub

I am try to communicate with the whaaky.com they told the product in transit will delivered soon, now they are stop answering of any e-mail and courier also not answering of any mail.

Feb 4, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Lathu,
Order no: - S[protected]

This is to inform you that the product you ordered has returned to origin as your location falls under the non-serviceable location. Therefore, we have gone ahead to refund the amount back to you. You will receive the amount in your account in 5-7 business days.

Thanks Regards Whaaky Team

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Address: Gwalior, Madhya Pradesh, 474001

This product not riceve and this order cencelled to may be not serticfied this product so plz jacket show is first but not intrested and next slied to show the jacket intresting but first product cencelled so plz next paier jacket order and oreder cenelled this web sied is not toll free no so camunicetion dificult this product not sheorty

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J

juned9293

Nov 14, 2016

Sir my Samsung mobail metro 312 was defects plz replaced my phone

Not accept this product - Comment #2597646 - Image #0

F

Farooqdmm

from Hindupur, Andhra Pradesh

Nov 14, 2016

Bhai !
Iss Site pe tunne kyun kharida !
Yeh sab duplicate nahi us sebhi waste products sell karthi hai !
Aap ka Money waste aur time bhi waste !
Iss consumer complaints se kuch bhi nahi hota !

Friendly[protected]

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Address: Banswara, Rajasthan, 327001

Website: whaaky.com

Dear sir,
this is to inform you that my order no is s[protected]i receiv three pair koton shirts but all shirts color & style is defferent that i ordered plz cancel this order and get right.

Ashish Yadav
[protected]
Mukta A2 cinemas, nakshtra mall, Banswara.32001

+1 photos

Nov 12, 2016

Updated by sanjaykj0123 Change

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