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Whaaky.com / Way2Online Retail Complaints & Reviews

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Updated: Jul 16, 2023
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Whaaky.com / Way2Online Retail reviews & complaints page 60

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D
durlabh
from Kolkata, West Bengal
Aug 24, 2016
Resolved
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Address: 700041
Website: whaaky.com

I want to return the product brought from you.
Product - any 3 nokia mobiles.
Order number - s[protected]...

These mobile are not working and not get displayed phone, so i want to return all of these. Please tell me the proper process to return, i will be great full to you..

Thanking you...

Arijit chakraborty,
176/2 panchanantala road, paschim putiary,
Kolkata - 41,
West bengal.
Ph - [protected].
Feb 23, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team
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    A
    ankit.khurana0408
    from Gurgaon, Haryana
    Aug 24, 2016
    Resolved
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    Resolved

    Address: Hisar, Haryana, 125001

    Hi I ordered mi plus powerbanks from whaaky.com on 4th august and made the payment using credit card. After that i had to chase them multiple times for dispatching the order and got the delivery after 18 days. Then power banks received were defective too and there is no option on the website to return the product. I have mailed them but they are not replying at all.
    Feb 26, 2017
    Complaint marked as Resolved 
    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
    Verified Support
    Jan 12, 2017
    Whaaky.com / Way2Online Retail Customer Care's response
    Dear Customer,
    Order no: - S[protected]
    We have already raised a complaint on 26th august 2016 for Replacement.
    As per company policy Customer have to return the product to whaaky return section, and we have not received any self shipment till now. We are sorry to inform you that. As there is no response from your end, we have closed the complaint.
    Please treat this email as a final reminder.

    Thanks Regards Whaaky Team
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      S
      shinaj kr
      from Delhi, Delhi
      Aug 24, 2016
      Resolved
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      Resolved

      Address: Thiruvananthapuram, Kerala, 695016
      Website: www.whaaky.com/Home

      Sir, i had ordered for t-shirts for for 399 rs (excluding cash handling charges which sums to a 150. hence a total amount of 549rs). despite repeated reminders to whaaky they are not delivering the product. nor responded to any of my mails. and ph calls. finally, to one of my mails they intimated me your product has been cancelled due to non serviceable area and money will be refunded. during the placement of the order they didnot mention my area is not under their service. i have placed this order on :[protected]:52:57. till now i have not got money refunded back.
      Feb 18, 2017
      Complaint marked as Resolved 
      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
      Verified Support
      Jan 12, 2017
      Whaaky.com / Way2Online Retail Customer Care's response
      Dear Sir,

      We are sorry to inform you that your order S80729354 has been cancelled as your location falls under the non-serviceable category. Therefore, we have refunded your amount on date 1st April 2015

      Thanks Regards Whaaky Team
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        V
        Viney kr
        from Delhi, Delhi
        Aug 23, 2016
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        Address: 01281

        My order number is S[protected] AND MY MOBILE NUMBER IS [protected] PLEASE SEND MY ORDER my order before 1 month ago and i have paid 399 rupees please send my order immediately
        Aug 23, 2016
        Updated by Viney kr
        MY ORDER DATE[protected] MY ORDER NUMBER IS S[protected] AND MOBILE NUMBER IS [protected] PLEASE SEND MY ORDER IMMEDATELY
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          S
          shanker1108
          from Mumbai, Maharashtra
          Aug 23, 2016
          Resolved
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          Resolved

          Address: 500016
          Website: whaaky.com

          Do not buy from this site, i ordered a nokia touch for rs 999.
          I received a very old nokia, the display not visible, the back cover is not fits to
          The mobile. The government has to blacklist this company whic operates from hyderbad. Its very disappointing as your hard earned money is looted by sites like this. I got the prosct after complaing to my bakd which was very helpful.
          Feb 15, 2017
          Complaint marked as Resolved 
          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
          Aug 23, 2016
          Updated by shanker1108
          Do not buy from this site, i ordered a nokia touch for rs 999.
          I received a very old nokia, the display not visible, Even does not start the back cover is not fits to the mobile.The government has to blacklist this company whic operates from Hyderbad.Its very disappointing as your hard earned money is looted by sites like this.I got the prouduct after complaing to my bank which was very helpful..after 20 days later.Forget the touch, the phone does not start even.I need a full refund
          Verified Support
          Jan 12, 2017
          Whaaky.com / Way2Online Retail Customer Care's response
          Dear Customer,
          This is to inform you that we have refunded your amount in your account. Kindly check your account.

          The details pertaining to the refund are as below:
          Transaction Ref id: - [protected]
          Refunded on: 17th December 2016

          Thanks Regards Whaaky Team
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            D
            dv1984
            from Jaipur, Rajasthan
            Aug 23, 2016
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            Address: Jaipur, Rajasthan, 302011
            Website: www.whaaky.com/TrackUserOrder

            I have ordered dated[protected]:41:27 1 pc mi+ 20800mah power bank order number was s[protected], and its prepaid order i pay for it thru debit card. and the company did not respond my e-mail nor fon calls. totally disappointed with their behavior. please resolve asap...
            Thanx
            +1 photos
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              S
              sandip kushwaha
              Aug 23, 2016
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              Address: Anand, Gujarat

              Sir
              Please cancel My order
              My order number -S[protected]
              [protected]@gmail.com
              [protected]
              Aug 23, 2016
              Updated by sandip kushwaha
              Sir
              Please cancel My order
              My order number -S[protected]
              [protected]
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                R
                Rakesh Keshari
                from Mumbai, Maharashtra
                Aug 23, 2016
                Resolved
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                Resolved

                Website: Whaky.com

                I have orderd 6 pc t shirt order number was s[protected], and its prepaid order i pay for it thru credit card. And the company did not respond my e-mail nor fon calls. Totally disopointed with there behavior. Please resolve asap...
                Thanx
                Company did not received my fone call i attempt approx 40time but they still not responding. U have mail them 3 time but still they did not responding...
                Feb 22, 2017
                Complaint marked as Resolved 
                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                Verified Support
                Jan 12, 2017
                Whaaky.com / Way2Online Retail Customer Care's response
                Dear Customer,
                Order no: - S[protected]
                This is to inform you that we have refunded your amount in your account. Kindly check your account.

                The details pertaining to the refund are as below:
                Transaction Ref id: - [protected]
                Refunded on: 9th September 2016

                Thanks Regards Whaaky Team
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                  S
                  sa1021
                  from Hyderabad, Telangana
                  Aug 22, 2016
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                  Address: 600099
                  Website: Whaaky

                  Sir,
                  Cancel my order..
                  My order no. Is s[protected]
                  Please send a reply to my mail id [protected]@gmail.com
                  Mob:[protected]
                  +1 photos
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                    R
                    Rajiv DV
                    from Ankleshwar, Gujarat
                    Aug 22, 2016
                    Resolved
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                    Resolved

                    Address: Navsari, Gujarat, 396445
                    Website: Whaaky.com / Way2Online Retail

                    Dear sir,
                    I have order one product from whaaky.com and paid by credit card but pyck courier deliver product but demand cash, just this company is frouding from customer he taking the amount and demand again cash from delivery.
                    Moreover that are not responding on call and mail also.

                    So i request you to please take the action against whaaky.com.

                    Order no - s[protected]
                    Credit card paid on[protected]...
                    Aug 24, 2016
                    Complaint marked as Resolved 
                    Information given by them to misguide any one . They work as fraud
                    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                    Aug 24, 2016
                    Updated by Rajiv DV
                    Order no S[protected] till pending
                    Either money return to me or send goods
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                      S
                      sandeepsbce
                      from Delhi, Delhi
                      Aug 22, 2016
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500016
                      Website: www.whaaky.com

                      I have bought online sony headphones(3 pieces)in whaaky website with item name Sony earphones.Order placed on[protected] and I received the same on[protected]. But when I got the item it is totally fake not the original Sony product as mentioned in the website and also two products are broken. I have send the same back to them for replacement on the very next day. But up to now I have not received any replacement. Also they always send mail that they are dispatching. But not yet. I have not received replaced original product. They are again and again sending the same mail that they are delivering. Even they once send dispatch mail just changing the date without changing the courier details(which is same as before)by which they make fraudulent allegations that I received the product. But now last mail they send that they are sending original product. But not received the product upto now. Now they have given fake AWB number and saying that they are in regular contact with courier people for the delivery of the product.I am very much annoyed by this. If you are not going to take action, more and more people are going to be in great trouble and lost their money. Please do something. I have complained core.nic.in. But even they are not doing this. I do have faith in you. Please do something or else lose hope in the system. I have lost 399 Rs for the product. Also I lost 50 rs for dispatching it back to them. Also every day I am sending mails to them creating me physical pain and worry that I lost my money for the fake product.Also more and more people lost their money in this website. Order Number: S[protected] Old AWB Number of Delhivery courier:S[protected]. New AWB Number of delhivery courier:S[protected]fake number)
                      Feb 17, 2017
                      Complaint marked as Resolved 
                      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                      Aug 23, 2016
                      Updated by sandeepsbce
                      Upto this date no mails from whaaky and they are even not taking phone calls from me. Can you please banned this company from selling items.
                      Verified Support
                      Jan 12, 2017
                      Whaaky.com / Way2Online Retail Customer Care's response
                      Dear Customer,
                      Order no: - S[protected]
                      We apologize for the inconvenience caused to you. Your product has been already dispatched by dotzot Courier service we are in contact with logistic team regarding swift delivery of your product. You can also track your order in below link
                      Courier Name: dotzot
                      Consignment Number:[protected]
                      http://dotzot.in/index.php
                      Thanks Regards Whaaky Team
                      Dec 29, 2019
                      Updated by sandeepsbce
                      This problem has not yet been resolved. I am surprised how it has been marked as resolved...
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                        R
                        Rajesh Chalke
                        from Ankleshwar, Gujarat
                        Aug 21, 2016
                        Resolved
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                        Resolved

                        Address: Thane, Maharashtra, 421306
                        Website: whaaky.com

                        No response from whaaky.com and there customer care

                        I'm being following up wih whaaky.com since last two weeks.

                        I have placed order for shirts order no: s[protected], which i placed on
                        Aug 5, 2016, but no one is responding on status.

                        Tried sending the mails to [protected]@whaaky.com but no response yet

                        Today i checked delivery status is still = preparing to ship has not change since aug 5

                        Seems this company is fraud company, can it possible to look into this

                        Regards,
                        Rajesh
                        +2 photos
                        Feb 15, 2017
                        Complaint marked as Resolved 
                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                        Aug 30, 2016
                        Updated by Rajesh Chalke
                        Whaaky.com / Way2Online Retail — No response from whaaky.com and there customer care.

                        What Next action is required, please suggest
                        Verified Support
                        Jan 12, 2017
                        Whaaky.com / Way2Online Retail Customer Care's response
                        Dear Customer,
                        Order no: - S[protected]
                        We are here to assist you better. As per our records, your Replacement product was delivered to you on 31st august 2016 Through Aramex Courier
                        You can also track your order in below link
                        Courier Name: Aramex
                        Consignment Number: [protected]
                        https://www.aramex.com/default.aspx
                        Thanks Regards Whaaky Team
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                          V
                          vishwapsingh
                          Aug 21, 2016
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                          Address: Bareilly, Uttar Pradesh, 243122
                          Website: whaaky.com

                          I bought a nokia n73 mobile from whaaky.com and sim slot not working please return and send other
                          +1 photos
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                            M
                            Madhan3006
                            from Bhubaneshwar, Odisha
                            Aug 20, 2016
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600048
                            Website: Whaaky.com

                            Dear sir,
                            I have order one product from whaaky.com and paid by credit card but still product not delivered just this company is frouding from customer he taking the amount and item not delivery.
                            Moreover that are not responding on call and mail also.

                            So i request you to please take the action against whaaky.com.

                            Order no - s[protected]
                            Credit card paid on[protected]
                            Feb 15, 2017
                            Complaint marked as Resolved 
                            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 12, 2017
                            Whaaky.com / Way2Online Retail Customer Care's response
                            Dear Customer,

                            We are sorry to inform you that your order S[protected] has been cancelled as your location falls under the non-serviceable category. It will be great if you could make an online transaction and we can try to service your order through Indian Postal Service.

                            Thanks Regards Whaaky Team
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                              A
                              Asiya Tinduma
                              from Noida, Uttar Pradesh
                              Aug 20, 2016
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500016
                              Website: m.whaaky.co.in

                              Order no s[protected], ordered 2 mi + power bank with capacity 10400 mah. I was trying to contact you to cancel my order before shipping but no response from your side. Since i paid in netbanking there is no option other than receiving the product.
                              The received product is not worth to buy its fake product not even having 400 mah. I can't even use such a low capacity power bank. Please register this as complaint
                              Feb 15, 2017
                              Complaint marked as Resolved 
                              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 12, 2017
                              Whaaky.com / Way2Online Retail Customer Care's response
                              Dear Customer,
                              Order no: - s[protected]
                              We are here to assist you better. As per our records, your Replacement product was delivered to you on 18th August 2016 Through Delhivery Courier
                              You can also track your order in below link
                              Courier Name: Delhivery
                              Consignment Number: [protected]
                              http://www.delhivery.com/
                              Thanks Regards Whaaky Team
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                                R
                                Ravihsp
                                from Srinagar, Jammu and Kashmir
                                Aug 20, 2016
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500016
                                Website: www.whaaky.com

                                I have order the blazers worth rupees 899 plus the cod handling charges but in return what i got is the rags and the used material. Even on complaining they are not ready to pick the material and asking me to dispatch the same at the cost to be incurred by me. And even then it is not sure whether i will get the refund or not as nobody is picking the customer support phone either.

                                Order no. S[protected]
                                Date of order 12 aug 2016

                                What i require is a complete refund
                                +2 photos
                                Feb 15, 2017
                                Complaint marked as Resolved 
                                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 12, 2017
                                Whaaky.com / Way2Online Retail Customer Care's response
                                Dear Customer,
                                Order no: - S[protected]
                                We have already raised a complaint on 22th August 2016 for Replacement.
                                As per company policy Customer have to return the product to whaaky return section, and we have not received any self shipment till now. We are sorry to inform you that. As there is no response from your end, we have closed the complaint.
                                Please treat this email as a final reminder.

                                Thanks Regards Whaaky Team
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                                  Y
                                  you161088
                                  Aug 20, 2016
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600042
                                  Website: www.whaaky.com

                                  My order no. S[protected] i had placed an order for 2 branded jeans on 6th aug. Received after two weeks.. When i opened the parcel i was bit shocked.. It was old used jeans with dying. I felt like 499 is not at worth for that product.. I strongly condemned whaaky not to make people fools by showing some attractive products for lesser price..

                                  If possible please some one hack their website or send lots of bugs to its server and make it crash..
                                  +1 photos
                                  Feb 26, 2017
                                  Complaint marked as Resolved 
                                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 12, 2017
                                  Whaaky.com / Way2Online Retail Customer Care's response
                                  Dear Customer,
                                  Order no: - S[protected]
                                  As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
                                  Address: -
                                  Whaaky.com No 1-8-319/2,
                                  Patigadda Road, Begumpet,
                                  Hyderabad – 500016
                                  We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
                                  Thanks Regards Whaaky Team
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                                    D
                                    dharamveerbaweja
                                    Aug 19, 2016
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                                    Address: Guntur, Andhra Pradesh, 324009

                                    Maina 2 power bank order kiya tha combo mai mujha ek power bank ok mila or dusra kam nahi kar raha hai please ya to ise replace kara ya amount return karara or jo power bank show ho raha tha wo bhi nahi hai or duplictae company ke hai please meri help kara isa badalna mai or mera paisa wapise dena mai


                                    Thanks
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                                      S
                                      sarath madavan
                                      Aug 19, 2016
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                                      Address: 605003
                                      Website: whaaky

                                      You have issued a damaged power bank... As the pin is inside cant able to connect... Indly change o retur back my money
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                                        A
                                        ae civil bhopal Baghel
                                        from Rajkot, Gujarat
                                        Aug 19, 2016
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                                        Address: Rajkot, Gujarat
                                        Website: WHAAKY

                                        I have ordered 3 shirts on dated 10/08/2016. my order no is S[protected]. PAYMENT MADE THROUGH CREDITCARD.
                                        my cell no is [protected]
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