Claimed

Whaaky.com / Way2Online Retail Complaints & Reviews

www.whaaky.com

2

Updated: Jul 16, 2023

Complaints 4398

Resolved

1744

Unresolved

2654

Good! Whaaky.com / Way2Online Retail values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Whaaky.com / Way2Online Retail step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Whaaky.com / Way2Online Retail

Having problems with Whaaky.com / Way2Online Retail?

File a complaint and get it resolved by Whaaky.com / Way2Online Retail customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Whaaky.com / Way2Online Retail

Whaaky.com / Way2Online Retail reviews & complaints page 58

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 411033

Website: www.whaaky.con

I had ordered 2 Power Bank & 2 Samsung Bluetooth headset & paid amount. I received dispatch details of the same with 1 docket number for both products. When I received courier, only Bluetooth headset was mentioned in it & I received the same. Till now I have not received Power Bank & no any update for dispatch of the same.

Out of 2 Bluetooth headset only one is in working condition & 1 is not yet working. If I call the customer care number mentioned in their E-mail they don't receive the call.

Please help me to solve the issue.

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chandrapur, Maharashtra, 442402

Website: www. whaaky. com

I order 5 cotton check shirt from www. Whisky. Commy order is 5 check cotton couton shirt but i received plane shirt so i will send it so please refund my payment with courier charges

Oct 26, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Deepak Sambshiv Lohakare,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: - Whaaky.com
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016

Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bhopal, Madhya Pradesh, S801784458

Website: www.whaakyonlineshoping.com

Very bad product not original क्या बकबास हे यर पागल समझ कर रखा हे क्या मुझे मेरे पैसे बापस करो या ओरिग्नल पावर बैंक दीजिये प्लीज़

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 700055

Website: Whaaky.com

Ref. No. - order no. S80874750. I had received 2nos of mii power bank. But both were faulty. I registered a complain immediately but the company said they have checked and provided good quality product. They are not either replacing the power bank nor they are refunding the amount. My other friends are also facing the same problem. I have also attached the relevant docs such as the conversation of complaints made at the [protected]@whaaky.com email id. At first i did not got the materials on time and after repeated emails i received the faulty products.

+3 photos

Feb 14, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Manoj Gupta,
Order no: - S80874750
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

View replies

S

suraj bux

from Lucknow, Uttar Pradesh

Aug 31, 2016

Plz read carefully...
This is a fake shopping site so plz don't purchase anything
to hear...
i have shop a Samsung gt phone but that is chaineez item
and i pay full cash..
1-no refund provide
2-no customer care executive available
3-no mail reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 500016

Website: www.whaaky.com/Home

My 2 order was 5 casual shirts order no:s[protected] & no:s[protected] the order placed on :[protected]:40:04 the order confrim by mail ships in 7-10 business days they per order rs.999 amount payed by debitcard order confirmed by more then 25 days more then ago bt cn, t dispatched...
Even after a month, i have not received any updates and the site is showing in the track order as "preparing to shipment" which is same from day1.

Regarding this, i have already communicated with company for updates, the replay is not convincing...
I have complained via mail but not receiving proper response and also no one is receiving call service no's mentioned on site...

+3 photos

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Aug 31, 2016

Updated by Vinoth Sammu My 2 Order was 5 Casual Shirts Order No:S[protected] & No:S[protected] the Order Placed on :[protected]:40:04 the order confrim by mail Ships in 7-10 business days they per order Rs.999 amount payed by debitcard order CONFIRMED by more then 25 days more ago bt cn, t dispatched...
I have complained via mail but not receiving proper response and also no one is receiving call service no's mentioned on site.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302020

I purchase a nokia mobile and received a chines copy i contact the costmer service they tell me send the product and send my money in my bank acount by courier i send the product but no contact and no any refund my money after i send product not contact to company and i lost my money please refund my money this webside are fraud and cheat people correct this

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 380058

Website: whaaky.com

Order No: S[protected]

It is since last 60 days...the product has been received at your end on 18th Aug'2016 with an additional postage charges of Rs. 165, still I have not received any refund, though it was well confirmed telepathically that full refund along with postal charges will be credited to my account within 5 days...

may I know the definition of five days... or provide the refund voucher information, so that I can enquirer at my bank...

Still I am writing the queries to you, but as on date you received the my product which was a faulty one,
You with your team even not interested to reply also...Wao...I am feeling lot of thrill to be a your customer..

Such a stupid experience on whaaky e-business will always encourage to your customer...

Mar 2, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 24th september 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Alappuzha, Kerala, 688549

Sir,
Ihave ordered (S[protected]for set of 2 jeans, set of 5 koutons half sleeves shirts and5 linen shirts from whaaky.com on 18-08-16 and paid rs.3449/- by credit card. But till date i am waiting for my products.They are not attending phone.
Shyam
Kerala
Mob:[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 521215

Website: www.whaaky.com

I ordered nokia5800 xpress music on whaaky.com store i ordered this mobile on(21/07/2016) but not confirmed to dispatch not replied my emails my order no:s[protected] please cancel my order and refund my money my name is :m.Ivaramakrishna mobile no;[protected] i pay money online through icici but no messages about my order no replied my malis so please please refund my money dont play games with peoples

+1 photos

Sep 1, 2016

Complaint marked as Resolved

my order is dispatched

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Sivaramkrishna,
Order no: - S[protected]

We are here to assist you better. As per our records, the product was delivered to you on 09/09/2016. Through Dotzot Courier.

Courier Name: DOTZOT
Consignment Number:[protected]
http://dotzot.in/index.php

Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 641016

Order no : s[protected]
Payment mode : cod
Order placed on :[protected]:44:26
Courier name : delhivery
Courier consignment no : s[protected]
Date of shipping :[protected]

Client mail id : [protected]@whaaky.com
Client contact no :[protected]

I have ordered 2nos of mi+ 20800mah power bank in whaaky online shopping for rs.849.00/- on[protected]. i found different product other than i ordered,
Then i returned the product through courier to whaaky's hyderabad address. the client also confirmed me that they have received the self-shipment that myself shipped to them for refund and asked my bank account details on july 4th 2016. i provided my account details on july 9th 2016.
Then the client informed me that they would be processing my refund and my cheque will be deposited in your account in 7 business days on july 12th 2016.
After that every week i mailed them for enquiringly the delay on my refund. they replied the same with process going on. then aug 18th 2016 they replied with refund will be processing my online refund and the amount will be and reflected in my account in very soon.
But till now i haven't receive my refund from the client.

So i kindly request you to take necessary steps to get my refund as soon as possible.

+1 photos

Feb 13, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 7th August 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560025

Website: Whaaky.com

Product Name: 2 MI+ Power Bank of 20800 mAh

I have ordered the product online and I have paid money before I actually could collect the product. I ordered the said product on 16th August, 2016.At the time of ordering it was mentioned the consignment starts within 8-10 business days but until now I didn't receive any communication from the company on the consignment of the product.

Order Id: S[protected]

An early action in this regard will be highly appreciated.

Regards
Naveen

Feb 24, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better. As per our records, your Replacement product was delivered to you on 10th september 2016 Through dotxot Courier
You can also track your order in below link
Courier Name: dotzot
Consignment Number:[protected]
http://dotzot.in/index.php
Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110003

On 16th august morning at 9.20am i have booked the order and i have made payment from credit card. Last 15 days i am regularly following them. But there are no response. No body is picking the number:[protected]. After getting the payment, they are not bother to response or deliver the material. I need resolution of my problem. I have also sent them more than 15 mails, but 0 response from their end.

Whaaky: order confirmation (16)

People yahoo
Whaaky
To sucheta jena aug 16 at 9:55 am
Big deals, small prices
Dear sucheta jena
Your order id : s[protected]
Payment mode : creditcard
Order placed on :[protected]:44:17
You have done all the hard work!! Now sit back and relax. We will send you an e-mail and sms once your order is dispatched to your address.
Order details :
S. No item name short description order no qty estimated dispatch date price
1 2 international branded jackets @ 799

2 international branded jackets
S[protected] ships in 7-10 business days rs. 799.0

Shipping address :
Sucheta jena
Qtr. No-27, block-4, lodhi colony, new delhi-110003,
South delhi, delhi-110003 total amount rs. 799.0
Sd cash redeemed rs. 0.0
Shipping charges rs. 0.0
Payable amount rs. 799.0
Note : post shipment, the delivery of your item (S) will take anywhere between 1 and 4 days depending on your location. For any queries, kindly mail to [protected]@whaaky.com

Track your order
Follow us

Unsubscribe

Address they have given :
Whaaky.com
No 1-8-319/2, patigadda road,
Begumpet, hyderabad - 500016.
Feedback, information, business partnerships etc.
[protected]@whaaky.com

Sep 9, 2016

Complaint marked as Resolved

Please informed them to provide the material as soon as possible or refund the money..

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Aug 31, 2016

Updated by Sucheta Jena Below is the payment details i have paid for the product on 16th August-16.
BIG Deals, SMALL Prices
Dear Sucheta Jena
Your Order ID : S[protected]
Payment Mode : CREDITCARD
Order Placed on :[protected]:44:17
You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address.
Order Details :
S.No Item Name Short Description Order No Qty Estimated Dispatch Date Price
1 2 International Branded Jackets @ 799

2 International Branded Jackets
S[protected] 1 Ships in 7-10 business days Rs. 799.0

Shipping Address :
Sucheta Jena
Qtr. No-27, Block-4, Lodhi Colony, New Delhi-110003,
SOUTH DELHI, DELHI-110003 Total Amount Rs. 799.0
SD Cash Redeemed Rs. 0.0
Shipping charges Rs. 0.0
Payable Amount Rs. 799.0
Note : Post Shipment, the delivery of your item(s) will take anywhere between 1 and 4 days depending on your location. For any queries, kindly mail to [protected]@whaaky.com

Track Your Order

Dear Customer,
We apologize for the inconvenience caused to you. we are dispatching consignments on a daily basis. We will ensure the earliest dispatch of the product and courier consignment details will be emailed to you. Kindly bear with us.
Regards
Team Whaaky

Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs.
Whaakysupport
To sucheta jena Aug 30 at 1:32 PM
Dear Customer,
We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. We will ensure the earliest dispatch of the product and courier consignment details will be emailed to you. Kindly bear with us.
Regards
Team Whaaky

Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs.

Repeatedly i am following up them and received the auto massage for the same. the Company address is:-
Address :
Whaaky.com
No 1-8-319/2, Patigadda Road,
Begumpet, Hyderabad - 500016.
Feedback, Information, Business Partnerships etc.
[protected]@whaaky.com

Show original message
Reply, Reply all or Forward | More

Sep 09, 2016

Updated by Sucheta Jena It is still pending neither reply nor solved.How many days it will take to solve???

Verified Support

Sep 21, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Sucheta Jena,
Order no:- S[protected]

We apologize for the inconveniences caused to you. If product will not dispatch in couple of days, we will refund your amount. Kindly bear with us.

Thanks Regards Whacky Team

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Sucheta Jena,

We are sorry to inform you that your order S[protected] has been cancelled as your location falls under the non-serviceable category. Therefore Order has been cancelled & amount has been refunded. On[protected] and please check with Bank Transaction Ref id is [protected]

Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

Website: whaaky.com

Dear Sir/Mam,
i was booked a mobile phone on 28th june from whaaky.com, order no.S[protected], My Name Devendra Singh, M-[protected]

the product i received after 1 month and found defective, i send via courier to whaaky, at hyderabad they re- deliver to me on 29th aug( after 1 month), the condition is product is totally old and defective.

kindly help me
my money is blocked for more than 2 months plus courier charges and lost my time.

pls help.

Regards,
Devendra Singh
M-[protected]

Feb 17, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear devendra,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 3rd December 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110018

Website: whaaky.com

Refund my order.

I am not satisfied with your product. That is not a same product which i ordred. I orderd 2 samsung guru mobiles worth rupees 1549/- when i received the product they are not same as shown on the website. Thats why i need refund.

Oct 23, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Himanshu,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: - Whaaky.com
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016

Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 741201

Website: IM-Whaaky

Dear sir,
I had been purchase a product from im-whaaky on 19aug 2016.. My order no is-s[protected].. My phone no is -91-[protected]. My email [protected]@rediffmail.com.
Dear sir since that day i am not get my product.. But the status is shown here product has been dispatched... Via bmp97080843... I am sending 2times mail to whaakysupport... And i am calling more times to whaaky helpline no but they are silent and not receive my call... So plz sir you should solve my problem.. Plz..

Feb 26, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better. As per our records, your Replacement product was delivered to you on 30th August 2016 Through BMP Courier
You can also track your order in below link
Courier Name: BMP
Consignment Number: 97080843
http://www.bookmypacket.com/#/
Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 110030

Website: www.whaaky.com

My order no is s[protected] i ordered 2 jeans these are old jeans i got nd its damaged too the size i ordered was 32 nd i got one jeans size 28 nd other one was 36 please resolve my case as soon as possible its too frustrating your customer care isn't working bell ringing no one is picking the call what the hell it is
I want my money back or return the product as soon as possible

+1 photos

Feb 25, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We have already raised a complaint on 7th September 2016 for Replacement.
As per company policy Customer have to return the product to whaaky return section, and we have not received any self shipment till now. We are sorry to inform you that. As there is no response from your end, we have closed the complaint.
Please treat this email as a final reminder.

Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110039

Dear sir,

Please exchange the samsung guru-1200 via aramex-[protected]

Charger & keypad problem its not working.

Order no - s[protected]

Pravindra
H-42, sector-04 bawana ind. Area
New delhi-110039
Mob-[protected]
Email - [protected]@gmail.com

Oct 23, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear pravindra rai,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: - Whaaky.com
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016

Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hisar, Haryana, 125001

Website: whaaky.com

Hi i m orderd 2 international branded jacket order id no. Is s[protected]. But they send blazer black color that i dont want i m trying to call him his ph no. Is [protected] but n one pickup ph. Why this stupid online market is survive. Even he didnt any compay email id or ph. On box that he dispached i find his contact no. Through online. I am requesting take this item back or send i m orderd

Feb 22, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Aug 29, 2016

Updated by niks84 I WANT RESULT AS SOON AS POSSIBLE OTHER WISE I SEND HIM COURT.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better. As per our records, your Replacement product was delivered to you on 7th November 2016 Through Delhivery Courier
You can also track your order in below link
Courier Name: Delhivery
Consignment Number: S[protected]
http://www.delhivery.com/
Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500016

Website: whaaky.com

I have ordered mobile and made online payment but not receive. Its seems the portal is very fake and fraud as there is no contact number to contact and only the email which is not responsive and there is no clarity on the status of trace order.
No return policy. No cancel policy. The company is cheating customers and corrupting money. Its a time that india should track these online bazaars as nowadays people depend so much on online. However there are these online fraud and should have strict online security and awareness to the masses.
It seems all good reviews are being done by the company itself.

I hope this complaint site help to solve my cases and other customers cases and i hope the customer complaint site is real and not fraud

Feb 26, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better. As per our records, your Replacement product was delivered to you on 5th October 2016 Through Dotzot Courier
You can also track your order in below link
Courier Name: Dotzot
Consignment Number:[protected]
http://dotzot.in/index.php
Thanks Regards Whaaky Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

On dated 7/8/2016 at 7.54 pm i had given online order from whaaky .com of 5 henley linen shirts @999/- i had done payment through my credit card. your payment amount already deducted from my account.

i had ordered this gift for my brother for rakhipournima. now no use. so pls refund my money back as early as possible.

Thank you
sonali sanket dhaybar.
[protected]

Aug 29, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines