Whaaky.com / Way2Online Retail Complaints & Reviews

I had place order no. S[protected] through whaaky.com on 9th Aug and Buy 1, Buy 5 Koutons Half Sleeve Shirts @ 699, 2 International Branded Jackets @ 799, 2 MI+ 10400mAh Power Banks @ 449Buy 2 MI+ 20800mAh Power Banks @ 699.i have received 3 products out of four on 18th Aug but the quality of the products was worst as received items are used one and also defected .All the material except 5 Koutons Half Sleeve Shirts @ 699(received on 8th Sep) has been sent back to whaaky through DHL on 29th Aug to refund the amount.whaaky has received the product on 31st august and also confirmed me through mail on 2nd sep that they will be processing the online refund and the amount will be credited and reflected in my account in 5 business day but still I am struggling to getting the refund .

I had sent several mail to [protected]@whaaky.com but not getting any appropriate response. Whaaky.com is a fraud site and only cheating the peoples by wasting their time and money. Kindly help me out.

Hi,

Please find my order No. S[protected].

I had ordered T-shirts which I got in a pathetic condition which was stinking as well.
Immediately I wrote a mail and got respond that to send it back to them and I did spending 350 Rs on the courier.

I have written a lot of mail on the refund unfortunately no one has responded from the Whaaky Customer care.

I request whaaky higher ups interventions to solve this issue.

Regards,
Vinay B N
[protected]

Hello sir/mam i am krishna from bikaner-334001 i ordered a combo of mi + power bank which is (10400 mah + 20800 mah) at 649 on 4-9-2016. But today at 9 am i got my parcel in which one power bank which is mi 10400 mah is good but another powerbank which is not 20400 mah mi+ but that is 25000 mah sony's duplicate powr bank which is fully damaged & that's image i attaching with my complaint. I wanna go out for holiday after 7 days. So sir before that please deliver me original product as i ordered that time.
Thank you
Krishna

Dear Sir/Mam
we have not revived my product iam already paid this amount this site and customer care not response, customer care number not unable please sir solve my problem urgent
please give me my product i am already paid amount rs 699/- net banking through please give us Shipment Status ! My order No - S[protected]
Shipping Details - D-263, B-1, Saffire Moon, Durga Marg, Banipark Jaipur
Name - ramkishan

dear sir please find the attached file of screen shot

I ordered a pair of jeans in wakky through Facebook . when I got them it was damaged inside . it was send through book my packet .
They send a damaged product . I complaint again them ask them to return, they didn't respond satisfactory. First of all they said that they are investigating and they will respond in 2 days . After that I didn't get any response from their side .

Mi 20800 mah power bank mene online mangwaya tha aur ye nahi to full charge ho rha hai aur na hi ye phone ko charge kar rha hai, charging hate ne par full charge dikhata hai fhir mobile charge karte hai to thoda dair me hi down ho jata hai i want to change this product, pls ise change kariye

Dear Team,

As per your website it showed brand like Nike, Reebok, Addidas etc on jackets but when i got the product it was 2 jackets USED on and the same stuff which you can find to any corner of the road I live in Delhi and i can easily find or get much better stuff then what you sent to me from "Chor Bazar" or from weekly Market.I need my money back.If i would not received my money back then for sure in Hyderabad i will put Case against your company and i will also put Fraudulant selling product in ethical manner as per consumer act.

Showing different images and mentioning Internation Brand and send some wierd chines brand which even your company cannot read it has been deliver at my door step and you took 949 Rupees for that used clothes.

I want positive reply with refund as your website stated that in 72 hours refund will be initiates.I want reply as sson as possible or else Monday morning definately i will process with legal action against your company by miselling and misleading consumer.

Order No. S[protected] has been placed on[protected] and payment was done via credit card but the same is not yet delivered. No shipment details are there online. They are not reverting on mails. This site is cheating everyone as i hav seen other complains too. Pls take corrective actions against them. Help us so that no other will be cheated like us.

Dear Sir
I have ordered a Nokia Mobile by payment online, but i haven't receive the product as well as we cant able to contact them through customer care support
Date of the incident -21/08/2016
Client Number -Order ID : S[protected]
Payment Mode : online
Order Placed on :[protected]:51:02
Kindly help me to return my money back

Thanks
Jiddu

Pawar bank refund not warning so plz refund

I am harish rana my order no s[protected] for 4 shirt pack give order on 11.08.2016 and make payment advance same date by credit card but till date shirt not received and complain for that on email but not responding and also call on customer care number[protected] but not responding
this site is cheter chiiting site not purchase form this site
lukkha and chor all person including ceo chairman are chor madarchod also

Order History
Order No. Payment Mode Total Value Ordered Date Order Status
S[protected] NETBANKING Rs.549.00 [protected]ef CONFIRMED

This is my order history dated 18/8/16 and till date the order has not yet been executed. I have already paid them rs.549 through net banking, prepaid. order not executed and they have not yet refunded the amount, also.

I was purchased power banks .yesterday it was delivered for me.when i keep a charging to a power bank .it was coming smell and it was not working

I have received wrong charges with wrong pin please send me the right one

Dear sir,

i have ordered two samsung mobile @1399 and payment made through my credit card prior 30 days but still i have not recieved product or refund and no body is pickuping call from whaaky.com

sir please resolve my issue details are given below for order i have made

order no S[protected]

and also attaching you mail which is regularly following by me
Please refund my money

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-------- Original Message --------
From: SHIV PRAKASH SONI
Sent: Thursday, August 25, 2016 09:56 PM
To: [protected]@whaaky.com
Subject: Re: Regarding refund of payment for order placed got failed and payment deduction

Dear sir, .

When i get product i have made order for .other wise please refund you are allready taken more time to delivered . I have last option to approach consumer court for making fraud with customer .

Regards
Shiv prakash soni
Merta city
[protected]

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-------- Original Message --------
From: Whaakysupport
Sent: Monday, August 22, 2016 04:34 PM
To: SHIV PRAKASH SONI
Subject: Re: Regarding refund of payment for order placed got failed and payment deduction

Dear Customer,

We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. We will ensure the earliest dispatch of the product and courier consignment details will be emailed to you. Kindly bear with us.

Regards
Team Whaaky

Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs.

On Fri, Aug 19, 2016 at 9:10 PM, SHIV PRAKASH SONI wrote:
Dear sir,

Please confirm me that i have made payment through credit card so have you received payment for futher process
So please let me know wheather you have received payment or not

Regards

Shiv soni
M [protected]

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-------- Original Message --------
From: Whaakysupport
Sent: Friday, August 19, 2016 11:17 AM
To: spsoni.[protected]@gmail.com
Subject: Re: Regarding refund of payment for order placed got failed and payment deduction

Dear Customer,

We are here to assist you better. The order number S[protected] is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)

As an exceptional case, we have considered your request for an urgent dispatch. Once dispatched, you will receive a message with the consignment number and the courier name and you may track your consignment in the concerned courier website.

Regards
Team Whaaky

Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs.

On Mon, Aug 15, 2016 at 11:36 AM, wrote:
Dear sir,

Recently i have made a transation for purchase of samsung guru 1200 on the price of 1399 and made online payment through credit card and payment deduct from my account and then i received a messege that payment decline but payment is deduct from my account
Order no S[protected] so please do needfull to get payment refund

Regards
Shiv Prakash soni
merta city
Mobile [protected]

I Have Purchased 2 Nokia Mobiles Through Online, Received The Mobiles. Those Two Mobiles Are Not Working Defective. Already Informed And As Per Their Instruction I Have Returned The Material.
They Have Confirmed The Receipt Of Defective Material, But Yet To Receive The Replacement.
Keep On Sending Mail and unable to reach them. There Is No Proper Response From Them.

Sir... I am amit kumar bharadwaj s/o kallu ram... I will buy 2 mi power bank one is ok but second is not work plz replaced it second power bank .

Dear Sir/mam

i have purchased 2 samsung bluetooth on whaakycom by online today . but they are not taking charging by system ( charger) so kindly sort out this & revert me as soon as possible . my a/c as per below details :--

Order Name- Nitesh Kaushik
Order No-S[protected]
Received Date-6/9/2016
# [protected]

Note :- kindly refund my money on my bank a/c, a/c as per below detail :-

Name-Harish Kaushik ( Husband of nitesh kaushik)
A/c no-[protected]
Bank Name- Axis Bank
r/o - Sector -16, faridabad
IFS CODE-UTIB0000792

Company cheating customers... Not refunding money delivering wrong product charging extra money..
Wrong product delivered... And staff says to send product myself and also bear correar charges ownself.. Please refund my money. On a/c no. [protected] sbi bank

My consinment num is s[protected]
My phone number [protected]
I have requested them for replacement they send me the adress of sender company i corrier them my product they send me the confirmation of reciving now its been 2 months they are not reverting me even i am worried wheather they will send me my product or not it already been 2 months plz help me out

Sender adress no-1-8-319/2
Patigadda road,
Begumpet
Hyderabad-500016