Whaaky.com / Way2Online Retail Complaints & Reviews

Address: Thoothukudi, Tamil Nadu, 628502

Website: www.whaaky.com

This is my order no:S[protected], so, please cancel my order sir

Aug 28, 2016

Updated by Rahul kannan This is my order no:S[protected].so, please cancel my order

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Address: 805106

Sir
Please cancel my order
My order no-s80178726
Mob no-[protected]

Aug 28, 2016

Updated by mukes93 Mistake order

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Address: Haridwar, Uttarakhand, 247667

Website: whaaky.com

My order no. Is s[protected] and the customer care no of whaaky [protected] had confirmed my cancelation, but online whaaky.com has not cancelled my order and has not refunded my money before shipment.. A sum of rupees 2047... Kindly help me

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Address: Pune, Maharashtra, 411019

Website: whaaky.com

Dear Sir / Madam,

As per your advertisement we placed an order for Samsung Guru - 2 mobiles for Rs. 1549.
We have received our order no [protected] as on 27/08/2016 but we have received only 1 mobile & 2 chargers out of those 2 charges 1 charger is of different model.
Delivery person said after opening the package we are not allowed to take back ordered parcel. But for safer side we opened it & found above discrepancy.
We expect your needful response at the earliest.

Regards,
Pravin Potnis
[protected]

Feb 26, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: Kurnool, Andhra Pradesh, 518004

Website: Whaaky.com

My self Shaik Akhil Basha, my phone number is [protected], i order for MI+ 20800mAh Power Bank @ 399 but i got second hand Sony 25000mAh power bank yesterday night i got this from this service ARAMEX which located in Balagi nagar in Kurnool so request to you plz replace this product n give me original product which i order in your web address.
Thank you

Feb 17, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team

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Address: Akola, Maharashtra, 444001

Whaaky.com / way2online retail — this product is not ordered item, this item is usb option & remot not avalable.
Vi vinodmurade on aug 17, 2016
I am order to intex 2.1 channel speakers order no.-s[protected]
This product is not ordered item, this item is usb option & remot not avalable.
Please received your item.
Please return to new product.

Vinod murade
Add.- daily deshonnati office, nishant towar, 2nd flor, m. G. Road,
Akola-444001
Email add.[protected]@gmail.com
Mob. No.- [protected]...

Feb 24, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,

We are sorry to inform you that your order s[protected] has been cancelled as your location falls under the non-serviceable category. It will be great if you could make an online transaction and we can try to service your order through Indian Postal Service.

Thanks Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh, 500018

Website: whaaky.com

Shirts quality is very low so please return my money as soon as possible. One shirt has been given as a normal shirt rather than denim shirt not at all suited and not up to the mark as well not satisfied with any one one of the three shirts. The colours had also changed which has shown some other in the online but distributed the variated colours indeed.

Feb 16, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: Gaya, Bihar, 823001

Website: Whaaky.com

Dear Sir,
I have puechased through net banking online My Order No : S[protected] and second Order No : S[protected] last one week. Total amount paid my be 4396.00 rupees. After that i have not got any confirmation and product also. lastly 5 days i make a call to whaaky.com there are no any member pick up my call. So please help me.
Regards,
Abhay Singh
Gaya

Feb 16, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We apologize for the inconvenience caused to you. Your product has been already dispatched by dotzot Courier service we are in contact with logistic team regarding swift delivery of your product. You can also track your order in below link
Courier Name: dotzot
Consignment Number:[protected]
http://dotzot.in/index.php
Thanks Regards Whaaky Team

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Address: 110018

Website: whaaky.com

Nokia Touch & Key Mobiles @ 1999
2 Nokia Mobiles
Order n. S[protected] 1...cash on delivery.
They send me defected and local Nokia mobile phone with local charger, with no battery.I tried thousand of times Customer care no.but no response.instead of these call charges deduct from balance.I want my money asap.pls take action hurry because already past 3-4 days send complaint through site, email and Facebook, and making call

Feb 17, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Aug 27, 2016

Updated by sarika1894 Jab bhi delivery boy parcel lene aaye Jo refund ke liye complaint kiya hai ...pls cash bhi saath hi bheje...kyunki maine bahut si complaint read Ki hai kisi ke item to le liya but cash abhi tak nhi mila etc. So. Pls Jo policy customers ke liye hai cod WO hi company ke liye bhi ho kyunki na koi call receive karta or na hi koi reply...bus yahi vintee h Ki cash bhi jarur waapis ker de ...thanks

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 6th December 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

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A

adv_aadil

Aug 27, 2016

Hi Sarika,
First You send a notice on available address & ask for relief's you want. Don't forget to mention that is they fails to comply then you will be constrained to file consumer complaint. Send notice by speed post. Keep track of Postal receipt. If Opponent failed to comply then you can move to consumer court where opponent has office. In case you have done transaction online then you can file your complaint in your areas district forum if yours demand is below 20 Lacs. If above 20 Lacs you need to file the same complaint before State Commission. For Further guidance please contact me. [protected].
Best Regards.
MR. AADIL JAHAGIRDAR.

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Whaaky.com / Way2Online Retail Customer Care's response, Jan 13, 2017

Verified Support

Dear Customer,
Order no: - S801769346
We are here to assist you better.

We have refunded your amount on 6th December 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh, 641-4830

Website: whaaky.com

In ad reebok combo there is shoes belt watch gogle purse but i want another company all duplicate products

+1 photos

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Address: 411052

Website: www.whaaky.com

Order confirmation of dt 11 aug 2016, id S[protected] of INR1698/- was paid fully in advance. without my concent order was cancelled by whaaky.com and despite of several mail communications no resolution of my querry was made. INR 999/- got reverted back on 20 aug 2016.
Neither full refund nor the product is recd and worst communication.Helpline no are of no use and no one picks up the phone.
Need full refund with compensation urgently .
Atul killedar

Feb 15, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear atul,

We are sorry to inform you that your order S[protected] has been cancelled as your location falls under the non-serviceable category. Therefore Order has been cancelled & amount has been refunded. On 8th August 2016 please Check with Bank Transaction Ref id is [protected]

Thanks Regards Whaaky Team

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Address: 500016

My name is Santhosh and I have placed an order in whaaky.co.in on 23rd July. I have made 100% payment through online and the order No is
S[protected].

Even after a month, I have not received any updates and the site is showing in the Track order as "Preparing to Shipment" which is same from Day1.

Regarding this, I have already communicated with company for updates, the replay is not convincing.

Feb 22, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear customer,
Order no: - S[protected]
This is to inform you that the product you ordered has returned to origin as your location falls under the non-serviceable location. Therefore, we have Refunded your amount on date 31st August 2016
please check with bank

Thanks Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh, 500016

Website: Whaaky.com

Sir, i have ordered for set of 3 jeans & 3 shirts, branded shoe & set of 5 koutons half sleeves shirts by whaaky.com on 07-08-16 and paid rs.2297/- by credit card. But till date i am waiting for my products. Material (Set of 3 jeans/shirt) sent to me is old & used which i have returned back via dtdc courier on 23-08-16. Set of 5 koutons shirts is still not delivered. Shoe is not the brand as shown. They are not attending phone. These people are totally cheaters. Plz help to get my money back and compensation of harassment.

+6 photos

Feb 22, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 9th January 2017 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

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Address: New Delhi, Delhi, 110044

Website: www.whaaky.com

Order No. S[protected]
Nokia Mobile 1110, 1280, & Charger
Please Replace these item not working properly,
Whaaky.com Customers Care are not taking my call.

+4 photos

Aug 26, 2016

Updated by Chiranjit kushwaha Please see these pic mobile Nokia 1110, 1280, charger replace

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Address: Hyderabad, Andhra Pradesh, 534199

Website: www.whaaky.com

I paid mony for Mi power bank so I not got the product any information not there plz solve the problem thanking you sir

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Vide online sbh ref no.[protected]G0CMZRGPO an amount of Rs.699 was paid on12.08.2016 to Way2 Online Retail for supply of 2 nos. of MI power banks to the following Address.

P HAJARA
89A ROSHAN FATHAH KURUDIKKAD PUDUSSERY
BESIDE THE BRIDGE FROM PUDUSSERY TO KANJIKKODE
PALAKKAD - 678623
Kerala.

So far I have not recieved the material.
Pl do the needful.

Feb 21, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

We are here to assist you better. As per our records, your Replacement product was delivered to you on 11th September 2016 Through BMP Courier
You can also track your order in below link

Courier Name: dotzot
Consignment Number:[protected]
http://dotzot.in/index.php

Thanks Regards Whaaky Team

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Address: Kota, Rajasthan, 324004

Have purchased a 2 brandead jeans from you.
but the compliance is that the product i found is defect. and its size is too shorts, and i sent picture of defective product..

My order number is S[protected]
shipment no...[protected]...
and sent defective product on reply.

I'm being following up wih whaaky.com since last 1month.

I have placed order for shirts order no: S[protected], which i placed on
45 day before, but not sending me my product

Seems this company is fraud company, can it possible to look into this

Regards,
Rajesh

Feb 16, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Rahul,
Order no: - S[protected]
We are here to assist you better. As per our records, your Replacement product was delivered to you on 19th September 2016 Through BMP Courier
You can also track your order in below link
Courier Name: BMP
Consignment Number: 97081083
consumerhelpline.gov.in/company/dashboard/manage-complaints.php?id=1
Thanks Regards Whaaky Team

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Address: Bangalore, Karnataka, 560003

Website: www.whaaky.com

I had purchased a bunch of shirt in whaaky.com (i. e online shopping), so the shirt which i had ordered and got delivered from whaaky is totally different. later i returned the product as per their instruction via email conversation, but after i returning the product there is no reply nor replacement/refund from whaaky.com.
Even after repeated email to whaaky, there is no response from them and the customer care number which is displayed in the website is not working.

Feb 24, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better. As per our records, your Replacement product was delivered to you on 29th August 2016 Through dotzot Courier
You can also track your order in below link
Courier Name: Dotzot
Consignment Number:[protected]
http://dotzot.in/index.php
Thanks Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh

Website: Whaaky.com

This is Stalin purchasrd LG headset and power bank from whaaky. But those prpducts are not working, due to this i resend them for replacement. But it is almost 2moths nut still they did not replaced my products and making duplicate mails. Please do the needful and the order no: s[protected]. Even though they have send me fault and duplicate courier docket number and cheating for almost months. I request please help me in resolving this issue

Feb 15, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better. As per our records, your Replacement product was delivered to you on 14th September 2016 Through gopigeon Courier
You can also track your order in below link
Courier Name: gopigeon
Consignment Number:[protected]
http://gopigeon.in/track
Thanks Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh

Website: whaaky.co.in

I had ordered lg tone head set and mi power bank from this site vide order number s[protected], however, i received defective product. I tried calling the customer support number but no body responded. After several emails, i received a reply to re ship the product within 3 days. I re shipped the product on emergency basis spending my hard earned money. They confirmed that they have received the product and would be reshipping me a replacement. Till date i have not received the replacement and just getting a fake courier number which i confirmed from the courier company and they confirmed its a wrong number.

Please get me my money returned and take action to block this site since its cheating customers.

Feb 17, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 27th October 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

Whaaky.com / Way2Online Retail Complaints & Reviews

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Whaaky.com / Way2Online Retail reviews & complaints page 59

Power bank & bluetooth

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Mistake order

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Cancellation of product and refund of money

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Order no 42540443606

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Replace the product or refund the amount

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This product is not ordered item (4th time complaint)

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3 koutons denim style shirts xl

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They are not giving the product and not refund money

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Send me defected Nokia mobile phone

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Reebok combo

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Payment not recd

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Order not process

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Incomplete material and old used clothes delivered

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Mobile in not working

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Mi power bank

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Non supply of 2 nos. of MI power banks for which full payment is made.

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Refund not received and product allso

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Product replacement or claiming refund

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Product Replacement

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Defective products received.. Reshipped the product but not received replacement or money in return

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