Whaaky.com / Way2Online Retail Complaints & Reviews

1st


Dear feroz khan
Your order id : s[protected]
Payment mode : creditcard
Order placed on : 20160625
12:04:44
You have done all the hard work!! now sit back and relax. we will send you an email
And sms once
Your order is dispatched to your address.

Shipping address :
Feroz khan
A3
Gali no.2 jyoti colony shahdara delhi32,
East delhi, delhi110032
Total amount rs. 999.0
Sd cash redeemed rs. 0.0
Shipping charges rs. 0.0
Payable amount rs. 999.0

2nd


Dear feroz khan
Your order id : s[protected]
Payment mode : creditcard
Order placed on : 20160625
12:08:13
You have done all the hard work!! now sit back and relax. we will send you an email
And sms once
Your order is dispatched to your address.

Shipping address :
Feroz khan
A3
Gali no.2 jyoti colony shahdara delhi32,
East delhi, delhi110032
Total amount rs. 999.0
Sd cash redeemed rs. 0.0
Shipping charges rs. 0.0
Payable amount rs. 999.0


I have booked samsung e1282 @ 999 this mobile phones but no response and no contact payment is already done rs. 999+999=1998/- please sent my courier immediately as soon as possible
Email id.. www. [protected]@gmail.com


Regard
Feroz khan
[protected]
[protected]

Sir i have placed an order of sony powerbank from whaaky.com on june 8th, then i contacted them on june 13 as i did not get any response from them, then they said product will be dispathed with in 3 days, now its been 1 month i have not received the product yet, they are not picking my calls and not replying mail.. my order id is s[protected]. please help me, please see attached picture

I ordered Nokia mobile but they are sending china mobile. i returned immediately and they are still no response for this matter. I have proper record for purchase of mobile phone and return the product. Very very cheating website, my request nobody ordered through whaaky.com full and full cheating don't waste your money. I registered consumer court complaint

Subject : return product
name : chintu
ph num :[protected]
city : hyd
My Complaint Against: Whaaky.com
My Complaint Description:
Dear Sir, my order no is S[protected]. Sir ur product quality is very low . So plz return my money .

I have ordered 4 trousers fro koutons of Rs.1099/-and 3 shirts of Rs.399/-wide order I D S[protected] on dated 15/6/16, payment made by credit card from which I received only three shirts, trourser are pending or not, tell me the in detail.THIS ORDER IS MADE ON WHAAKY.COM, TELL ME IF YOU WANT ANY MORE INFORMATION AS REQUIRED BY YOU, ONLY 4 TROURSERS ARE NOT RECEIVED

Hi gud mrng sir... to support
Hi this is giridhar my order number is[protected].. my complaint is all the pants are same colors (36) size..in the one pant is very tight fit not convient to me. finally shirts are different colors sending to me.. fully tight fit. i order 42size you people send me 40 size... i am fully dissatisfy.. please replace my product as early as possible.. or return my amount... i am not satisfty for these type of product...

Order no: s[protected]product: 3 jeans and 3 shirt

Dear,
My amount got deducted from the account after getting the message

Dear Customer, Your Order S[protected] has been confirmed.
You will receive an SMS as soon as your shipment is dispatched.

Later on I got one more saying your order got cancelled

Oops!! Your transaction in whaaky.com has failed. We will call you shortly to provide you assistance with COD option

But didn't got any call from your people and I didn't got my amount also back in my account what is this .when u people are running such a great online business then your should have some responsibility to call the customer after amount got deducted .we have to be behind you people .to return the amount back in your account please do the needful and revert the messag.thank you.

I am saravanan from chennai. i am ordered in your site 3 denim shirt.. but i received 5 Normal shirt. need to return my money or send denim shirt..
pls give a reply.. asap..

My order Number : S[protected]
Ordered Date :[protected]:33:28

I have order(S[protected]vide reference no.S[protected] on 18/6/2016, still i have not received the product, i have sent reminders but no reply. They told it will be dispatched within 7-10 days now it is more than 15 days still i haven't received the product. Please expedite the process, it product is not available let them refund the amount at earliest

I ordered Nokia230 model mobile but they are send other model and used battery. I am fully not satisfied. So that mobile immediately returned to they are mentioned address. My order detail: S[protected], My mobile No: [protected]. The product received 27.06.2016 evening i returned the product through DTDC courier on 28.06.2016 and also delivered to concerned party. Please consider the problem and resolve immediately as possible.

I have purchased a power bank as it was written "mi+ 20800mah power bank" on june 23, 2016. i have received the order on june 29, 2016. till today (july 1, 2016) i have fully charged the power bank 3 times and connected my 2000mah battery smartphone. the power bank always discharged completely just after charging my smartphone 56-60%. even i have tried another lenovo smartphone and got the same result. the power bank capacity is not more than 1800mah. i don't know how whaaky will business this way. it is completely a cheating company.

Your order S[protected] has been successfully shipped. Please find below the tracking details.

Courier Name : ARAMEX
Courier Consignment No : [protected]
Date of shipping :[protected]:32:03.0 Track this item : View Status
Your Contact number : [protected]

Order Details :
S.No Item Name Short Desc Order No Qty Estimated Dispatch Date Price
1 2 Nokia 5233 & 1 Samsung Guru @ 2999

2 Nokia 5233 & 1 Samsung Guru @ 2999

S[protected] 1 Ships in 7-10 business days Rs. 2999.0

Shipping Address :
yalem bhavan kumar
FLAT NO-104, SAI MADHURAM APARTMENTS, APARTMENT NO-13, NTR NA NTR NAGAR, CHITRA LAYOUT,
Hyderabad, TELANGANA-500074

Vendor Name : OM SAI
Vat Number : Total Amount Rs. 2999.0
SD Cash Redeemed Rs. 0.0
Shipping charges Rs. 0.0
Cash Handling Charges Rs. 150
Vat (%) 5.0
Payable Amount Rs. 3149.0

Your order should reach you latest by[protected] . You may track your shipment through ARAMEX or directly in the Whaaky website through the link given above. If you have questions about the delivery, Please call Whaaky on[protected] or contact Customer Support.

My order no is s[protected] ordered on 24 th june got it on 1/7/16
I ordered a pair of jeans size 34 which is mentioned branded jeans a pair for rs 499
I know it must not be branded but it should be atleast that we can wear those jeans and the courier guy told i[censored] open parcel we dont take back. to my shock the jeans were size 34 but its so narrow tat i cant pull up also and both with same colour and the quality is just i dont know which is the last grade its the worst graded jeans. i would like the whaaky team to cancel my order and refund my money... or else will take legal action.

Dear sir / mam
i ordered a pair of reebok shoe worth around 650/- i opted faster delivery as i wanted to use that shoe the 4 days. i received a wrong product. it was a shoe but nike shoes not rebook shoes. i called the delivery guy that received completely different product. he said no worry just fill the return request on whaaky.com. be warned. this is not a reputable company!
I just want the pick up of your packet and refund of my money.
Thank you
Regards
Gurdeep singh

Sir, i ordered 3 koutons casual shirts @ 499 on 15/06/2016 vide order no. s[protected] payment mode : debitcard but till now order is not shipped. the company gives assurances, they will ships in 7-10 business days. i made mobile call 3-4 times but they are not receiving the call. i mailed 5 times. they replied twice with all bogus apologies.


Whaaky: order confirmation
Inbox


Whaaky
Wed, jun 15, 2016 at 8:57 pm
To: barun saha
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Big deals, small prices


Dear barun saha
Your order id : s[protected]
Payment mode : debitcard
Order placed on :[protected]:36:19
You have done all the hard work!! now sit back and relax. we will send you an e-mail and sms once your order is dispatched to your address.
Order details :
S. no item name short description order no qty estimated dispatch date price
1 3 koutons casual shirts @ 499

3 koutons casual shirts @ 499 s[protected] ships in 7-10 business days rs. 499.0


Shipping address :
Barun saha
2a, ssaj apartment, 24/17 jrr road, kalianiwas, barrackpore,
North 24 parganas, west bengal-700122 total amount rs. 499.0
Sd cash redeemed rs. 0.0
Shipping charges rs. 0.0

Payable amount rs. 499.0

Note : post shipment, the delivery of your item (s) will take anywhere between 1 and 4 days depending on your location. for any queries, kindly mail to [protected]@whaaky.com


Track your order

Whaaky: order confirmation
Inbox

Whaaky
Wed, jun 15, 2016 at 8:57 pm


Barun saha
Tue, jun 21, 2016 at 5:51 pm
To: whaaky
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Order id s[protected] and order placed on :[protected]:36:19 has not
Hipped till date on 21/06/2016. should i go to consumer court? please
Hipped my order s[protected] by 25 jun 2016 otherwise i have to go
Consumer court.
- show quoted text -

Quick reply
To: whaaky


Non shipping of order id s[protected] dated[protected]
[imap]/sent


Barun saha
Wed, jun 22, 2016 at 11:18 pm
To: [protected]@whaaky.com
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I am barun kumar saha placed order s[protected] on[protected]. but, till now shipping of order not done. i will wait upto[protected], after that i will take necessary action against you.


Non shipping of order s[protected]
[imap]/sent


Barun saha
Tue, jun 28, 2016 at 7:10 pm
To: [protected]@whaaky.com
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Don't try to play with my patients. you still are not shipping my order s[protected]. i will wait for tomorrow (29/06/2016). after that you will face the music.


Non shipping of order s[protected]
[imap]/sent


Barun saha
Wed, jun 29, 2016 at 10:33 am
To: [protected]@whaaky.com
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This is my last advice to you. if you're not shipping my order s[protected] by today (29/06/2016), you will simply face the consequences. i have already done all homework, how to track you and your business. afterwards don't blame me.


Non shipping of order s[protected]
[imap]/sent


Barun saha
Thu, jun 30, 2016 at 1:27 pm
To: [protected]@whaaky.com
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I want exact date of shipping. would you confirmed or not? don't answer with your bogus apologies.


Whaaky: delay urgent dispatch
Inbox


Whaaky
Fri, jun 24, 2016 at 4:08 pm
To: barun saha
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Big deals, small prices


Dear sir/mam,

We apologize for the inconvenience caused to you. due to over whelming response of the product we are dispatching consignments on a daily basis. as per the company? s business model, whaaky works on picking stock lots from the brands it has associated itself with. since there are 2 products associated with every deal, procuring products from different locations might consume some time and at times, become tedious to handle. we are still ensuring to give topmost priority to your order. we have also considered it under the category o[censored]rgent dispatch. kindly bear with us till then. once we receive the product, we will ensure to ship your order on a first cum first serve basis. you will receive a message with the consignment number and the courier name and you may track your consignment in the concerned courier website.

For further queries, kindly revert to [protected]@whaaky.com


Thanks & regards
Whaaky team

Quick reply
To: whaaky


Order s[protected]
[imap]/sent inbox

Barun saha
Tue, jun 28, 2016 at 6:58 pm

Barun saha
Tue, jun 28, 2016 at 6:58 pm


Whaakysupport
Thu, jun 30, 2016 at 11:07 am
To: barun saha
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Dear barun saha,
We apologize for the inconvenience caused to you. due to over whelming response of the product we are dispatching consignments on a daily basis. kindly bear with us.
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24-48 hrs.

Regards
Your friends from whaaky

- show quoted text -

Quick reply
To: whaakysupport

Actually i made a transaction on 18/06/2016 for online purchase to buy 5 polo t-shirt combo pack on whaaky.com but that website seems to be fraud my money was deducted till now i didn’t received the product. i already sent many emails there is no response even if they reply it will be the same response i will get when i send the email next time. phone calls were not answered. please do the needfulorder#: s[protected] rdered date: 18/06/2016product: 5 polo t-shirt, xl size @ 649 rs..

Item is booked and paid on 16.06.2016. so far it has not been delivered nor any body is picking the phone given in your site[protected]. as per your site you will take 7-10 days to deliver the goods. please revert asap.
There is no response to the phone call. recorded message transferred to the operator and got disconnected. very unusual practice.

My product is solar lalten worth Rs- 499/- and i already paid through dabit card my order id is S[protected] but i didn't get my order & traking id from whaaky.com with their courier partners.

It's a fraud company plz ban this type of online traders, I got a totally the wrong item but nw for changing that I want to send it to there address, after tht they are not going for replacement or not going give my money bak also.

Plz do something for this type of cheeaters, A FRAUD COMPANY

Should do some action against this Company, it's a feeling of a common man

I placed an order online on 11/06/16 at www.whaaky.com for 2 mini bluetooth. my order no - s[protected] was confirmed. i received it on 16/06/16 through ecom-courier. but one of my product was having a poor quality of sound which was reported to the customer contact through mail on 17/06/16. later it was also not charging-up from next day onwards, which was also reported to the customer contact through mail only as they were not reachable over phone. no one picks after the ivrs. they asked me to send the images of the package and the product on 18/06/16, which i sent on the same day. after this there was no reply from them till today-30/06/16. i have been sending mails every alternate days enquiring the process to replace my defective product.
- dr. vadivel kumaran. s