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Whaaky.com / Way2Online Retail Complaints & Reviews

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Updated: Jul 16, 2023
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Whaaky.com / Way2Online Retail reviews & complaints page 81

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R
rajnidan1
from Gobardanga, West Bengal
Jun 1, 2016
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Address: Ranchi, Jharkhand, 834005

I regeret to inform you that i am a first time buyer of whaaky.com .
very poor experience i had with the they delivered the wrong/defected item/very poor in quality. not responding on refund/ruturn.
very poor service i need urgent return pick up by them. never feel good with such kind of services.
i need kind attention to made a return and get my money back in my account.
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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    M
    mabhik
    from Pune, Maharashtra
    May 30, 2016
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    Address: 500016
    Website: www.whaaky.com

    I received my order of a solar lantern. Order Id is mentioned below.

    Order Id - S[protected]

    The packing was not up to the mark. The handle got broken in transit. However, the battery (Battery: 1200mAh Li-ion Rechargeable) is missing in the package.

    I tried contacting them through phone (no one picks up their customer care number) and through email (no relevant replies) . Worst experience. I lost my money with this company.
    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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      A
      Abhinav321u
      from Gurgaon, Haryana
      May 30, 2016
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      Address: 302021
      Website: Waakhy.com

      First... I want to say waakhy is worst service in world... I had orderd combo of shoes from waakhy.com... But they send me a defective product of shape and size...the combo product they display on their website is totally different they delivered...when i make a complaint on their mail id... they told me to resend our product through courier... But the charge or curier is expensive than the product... There service is below average... Plese take prompt action against waakhy.com... So they never cheat consumer next time ... Order number of my product is s[protected]...Thankyou
      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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        R
        Ramu Urjana
        from Hyderabad, Telangana
        May 30, 2016
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        Address: 500018

        Please find the mentioned order number S[protected], as i booked a power bank on 22nd may now its near 10days still no sms received about status of delivery, either dispatched or curier name or no stock or any thing else,

        if there is no stock available atlest customer should know about the same atlest order should cancelled and money back system should be there so that customer should trust such new site like this.

        very disappointing services
        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
        when product not received on time then there is no quest of rating
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          P
          pawan1968
          May 30, 2016
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          Address: Hyderabad, Andhra Pradesh
          Website: whaaky.com

          I have placed the order no s[protected] for purchasing of five shirts for rs 799 on dated 19.05.2016. They mail me this order will reach within 7-10 days but their was no response till date. When i called on customer care number [protected] they are responding on phone calls & when i written a letter on [protected]@whaaky.com but no response. They are doing fraud business through their mailid looting the innocent people. Kiindly look into this matter
          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
          May 31, 2016
          Updated by pawan1968
          Order NO :S[protected]
          Order given on dated:19.05.2016
          Delivery date : 29.04.[protected] days)
          Amount : Rs 799Paid by Credit Card
          I am regularly calling on their Customer Care no[protected] but they are not bothered to pick the call nor they are giving any response to the complaint given on their mail ID [protected]@whaaky.com. Kindly Help me & also other people their are frauding & fooling . because anybody would not complaint for this much amount.

          thanks & regards

          Pawan Kumar Hemnani
          ([protected])
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            B
            bhs1123
            from Kandla, Gujarat
            May 30, 2016
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            Address: 500016
            Website: www.whaaky.com

            As the product was defective, i returned it as per their instruction & with the guidance as they provide on email.

            Now product is with them but not refunding me amount not responding me on phone & email.
            I feel this is fraud & i have lost my all money.

            Returned defective product samsung 2 Pcs, ,
            Ref:Order ID : S[protected],
            Order Placed on :[protected]:13:48.
            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
            i mailed them courier receipt of product returned but still they are asking for picture of defect product & all which i have already done & verification mail also have received from their side about replacement/refund for defective product. They are again have started procedure from the initial level which is totally irritating & i am fed up with such their practice.

            Feeling Helpless in india where great awareness about Digitization & safety for consumer.

            Product returned but no refund and no response - Comment #2440304 - Image #0
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              R
              Ranganath Ks
              from Mangalore, Karnataka
              May 30, 2016
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              Address: 500016
              Website: Whaaky.com / Way2Online Retail

              My order id : s[protected]
              My name : ranganath ks
              Payable amount : rs. 699
              Date of delivered :[protected]
              Actually i ordered a product and the item name is (5 full sleeves casual shirts @ 699). I received the product and it was damaged product / defective product and i received the other model which i was not ordered and the size also not suitable. For that i raised a complaint of refund and the company also reply me to send that product by courier. I sent it through courier and the company also informed me that they received the product and the refund will be processed with in 7 business days but till now i didn't receive my amount and the company also not responding for my email's and phone call's its nearly 1 months completed. Sir, please take an action and kindly take my complaint and please make them to refund my amount its my humble request sir thank you sir.
              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                S
                Sibiadityan
                from Madurai, Tamil Nadu
                May 30, 2016
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                Address: 625513
                Website: www.whaaky.com

                Date of order :[protected] time: 16:21:39
                My order id : s[protected]
                My name : jeyanthi
                Payment mode : cod
                Payable amount : rs.1099.00
                Date of delivered :[protected]
                Actually i ordered a product and the item name is (Buy 3 jeans and 3 shirts @ 1099). I received the product and it was damaged product / defective product and i received the other model which i was not ordered and the size also not suitable. For that i raised a complaint of refund and the company also reply me to send that product by courier. I sent it through courier and the company also informed me that they received the product and the refund will be processed with in 7 business days but till now i didn't receive my amount and the company also not responding for my email's and phone call's its nearly 2 months completed. Sir, please take an action and kindly take my complaint and please make them to refund my amount its my humble request sir thank you sir.
                +8 photos
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                  B
                  Bunty2137
                  from Mumbai, Maharashtra
                  May 30, 2016
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                  Address: 500016
                  Website: www.whaaky.com

                  I have ordered 2 mi 10400mah power banks @ 799 and received as on 6 april 2016 however 1 powerbank is faulty and is not working properly.
                  Order details
                  Order id : s[protected] payment mode : netbankingorder placed on :[protected]:24:57
                  Order details :s. Noitem nameshort descriptionorder noqtyestimated dispatch dateprice1buy 2 mi 10400mah power banks @ 799
                  2 mi power banks of 10400mah each.
                  As per there instruction i have sent back there faulty product through professional courier which cost me 200 rupees. Got confirmation from this company and was told that they will deliver the product within 4 working days (Email date-17 may) there after no communication. These guys are not picking up the phone and also not responding to my mail.
                  We need to really ban such companies which aim is just making fool by providing faulty products. People are get attracted by looking the low price. On a daily basis i got 2-3 mails from this cheater company by offering cheapest price. We need to teach a lesson to these fraudsters.
                  +3 photos
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                    C
                    chandrashekhar Lakhanpure
                    from Coimbatore, Tamil Nadu
                    May 29, 2016
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                    Address: Nagpur, Maharashtra, 440018

                    This is to inform you that we have received your account details. We would be processing your refund and your cheque will be deposited in your account in 7 business days.


                    Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.
                    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                    But Still I Have Not Received My Money Back...

                    PLs Refund My Money AS ON PRIority...
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                      A
                      Akhilesh Dahat
                      from Mumbai, Maharashtra
                      May 29, 2016
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                      Address: Hyderabad, Andhra Pradesh
                      Website: whaaky.com

                      Hi i am akhilesh dahat. I placed two order's on whaaky (Fraud company)
                      The details are below.
                      1] your order id : s[protected]
                      Payment mode : netbanking
                      Order placed on :[protected]:38:38

                      2] your order id : s[protected]
                      Payment mode : netbanking
                      Order placed on :[protected]:46:24

                      You have done all the hard work!! Now sit back and relax. We will send you an e-mail and sms once your order is dispatched to your address.

                      You are fraud company. Immediately i want my money back. Pathetic service. No sense of talking with customer.
                      At the time of booking, they mentioned that items will be shipped within 7-10 days and it has already elapsed more than 15 working days but till date i didn't get any information regarding shipment or delivery.

                      It's really disgusting attitude & working culture of whaaky.

                      Further i tried to make calls several times but no one answer on the same and also wrote so many mails but i did not get any response till now.

                      Kindly look into matter and do the needful at your end and either deliver the goods or make refund of money in my account which already paid.
                      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                        S
                        shabb49
                        from Bhopal, Madhya Pradesh
                        May 28, 2016
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                        Address: 462003

                        I am shabbir Ali i have online purchase 2 MI 10400mAh Power Banks Dated to whaaky.com.The Whaaky.com dilevered damage item. i have complaint so many time to phone cal or mail but there is no proper response to the company. I am also send damage to whaaky .com by Trackon courier Dated 20.5.2016 and also given dilevery proff buy email to company pls help me .My order Details :
                        S.No Item Name Short Desc Order No Qty Estimated Dispatch Date Price
                        1 Buy 2 MI 10400mAh Power Banks @ 699

                        2 MI Power Banks of 10400mAh Each

                        S[protected] 1 Ships in 7-10 business days Rs. 699.0
                        +1 photos
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                          B
                          biswa1991
                          from Mumbai, Maharashtra
                          May 27, 2016
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                          Address: Hyderabad, Andhra Pradesh, 500016
                          Website: www.whaaky.com

                          Dear sir,
                          Please help me. I was order (Order id - s[protected] sony power banks [protected]@999/-. Which payment is sucessful through net banking on 19.05.2016. The order item is not dispatch tilnow.

                          Whaaky: order confirmation

                          Whaaky unsubscribe
                          May 19 (8 days ago)

                          To me
                          Big deals, small prices
                          Dear biswajit mandal
                          Your order id : s[protected]
                          Payment mode : netbanking
                          Order placed on :[protected]:20:26
                          You have done all the hard work!! Now sit back and relax. We will send you an e-mail and sms once your order is dispatched to your address.
                          Order details :
                          S. No item name short description order no qty estimated dispatch date price
                          1 buy 2 sony power banks 25000mah @ 999

                          2 sony imported power bank of 25000mah each

                          S[protected] ships in 8-10 business days rs. 999.0

                          Shipping address :
                          Biswajit mandal
                          0000, 39, c. P road, malancha, mahinagar, panchabati, mallikpur,
                          South 24 parganas, west bengal-700145. Ph. No.-[protected]. Total amount rs. 999.0
                          Sd cash redeemed rs. 0.0
                          Shipping charges rs. 0.0
                          Payable amount rs. 999.0
                          Note : post shipment, the delivery of your item (S) will take anywhere between 1 and 4 days depending on your location.


                          Payment successful for your order with way2online retail pvt ltd
                          Inbox
                          X

                          Citrus pay [protected]@citruspay.com via trans. Wtrans02.com
                          May 19 (8 days ago)

                          To me
                          Citrus pay
                          Hello!

                          Your transaction with way2online retail pvt ltd using citrus was successful!

                          Merchant order number: s[protected]
                          Citrus reference number: [protected]
                          Order amount: 999.00 inr
                          Transaction date & time: may 19, 2016 09:25:53 am
                          For product & delivery related queries please contact way2online retail pvt ltd.

                          Citrus_logo
                          Trusted by 8000+ brands
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                          Enjoy 1 tap payments
                          No more waiting or painful passwords; just one click & you're done!

                          Autoload_money
                          Auto load money
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                          Offers
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                          Get exclusive access to special, member-only deals, discounts & savings!

                          Open my wallet
                          Citrus pay is safe, secure & ensures that you always have the best payment experience. Twitterfacebook
                          Need help? Write to us on: [protected]@citruspay.com
                          Citrus payment solutions pvt. Ltd, mumbai - 52 | citruspay.com | privacy policy

                          The details of company

                          Whaaky cart (0) items
                          My accountlogoutcheck pincode
                          Today's dealhot dealstrack my ordercontact us

                          Contact us
                          You would like to share some insights with us, the best way would be to drop in a mail.

                          Address :
                          Whaaky.com
                          No 1-8-319/2, patigadda road,
                          Begumpet, hyderabad - 500016.
                          Feedback, information, business partnerships etc.
                          [protected]@whaaky.com
                          We might not always be reachable on calls as we would be attending to other customers at the same time. You are very important to us. Leave a mail at [protected]@whaaky.com and you are sure to be responded

                          We are here to help you[protected] monday to friday from 9 am to 7 pm / saturday from 9 am to 4 pm
                          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                          Whaaky.com / Way2Online Retail Complaint Status Update [ID: 1296239]

                          The order (Order id - s[protected] sony power banks [protected]@999/-. Which payment is sucessful through net banking on 19.05.2016. The order item is not dispatch tilnow.

                          After complaint at consumer complaints, whaaky.com maild me on 28.05.2016 that
                          Whaaky: Urgent Dispatch
                          Inbox
                          x

                          whaaky
                          May 28 (6 days ago)

                          to me
                          BIG Deals, SMALL Prices
                          Dear Customer,

                          Welcome to Whaaky!!


                          We would be definitely happy to assist you. The order number S[protected] is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)

                          As an exceptional case, we have considered your request for an urgent dispatch. Once dispatched, you will receive a message with the consignment number and the courier name and you may track your consignment in the concerned courier website.


                          For further queries, kindly revert to [protected]@whaaky.com

                          Thanks & Regards
                          Whaaky Team


                          Bnut the order is not dispatch yeat as on 03.06.2016. Please help me.
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                            Y
                            yatin gugliani
                            from Delhi, Delhi
                            May 27, 2016
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                            Address: Hyderabad, Andhra Pradesh, 110058
                            Website: www.whaaky.com

                            I had odered the earphone combo having order no S[protected]
                            However upon receiving the same I was amazed to see that one of the earphone black in ear were in a loose packing and was damaged and not working. also they promised that it was a combo of 3 sony earphones whereas only one earphone was sony and other two were local china made .

                            Their customer care most of the time dont pick the phones.
                            I sent a mail and was informed to courier the faulty product back.
                            Ideally they should give a replacement at my doorsteps . why should we be paying for a logistics .
                            Pathetic customer grievance / support division as they dont even pick the calls.


                            So do not get lured by the deals they offer ..
                            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                              P
                              Pisha
                              from Sundarnagar, Himachal Pradesh
                              May 27, 2016
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                              Address: Hyderabad, Andhra Pradesh, 160022
                              Website: Whakky.com

                              Contact name: piyush aggarwal
                              Contact e-mail: [protected]@yahoo.com
                              i m piyush aggarwal i have ordered two phones from whakky.com and already paid through my credit card. its been more than 20 days. there is no response from company and they neither recieve calls and reply for the mails . it is a fraud which is happening with me. i think i have to knock the door of consumer court. my order number is S[protected] and S[protected] . regards piyush aggarwal sco 13/14 sec 22c chandigarh
                              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                                7
                                7873266
                                from Delhi, Delhi
                                May 27, 2016
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                                Address: Chennai, Tamil Nadu, 600025
                                Website: WWW.WHAAKY.COM

                                Please refund my money that is rs. 599/-. As i have early ordered a sony power bank of 25000 mah in 23/05/2016 having order no : s[protected]. I already complained through my mail but i cant get any response from whaaky.
                                O i request u to give my money to my account.
                                My account no is [protected]
                                Micr no[protected]
                                Ifsc code-sbin0002107
                                With regards
                                Rajesh kumar sahu
                                Ncscm, koodal building
                                Anna university campus
                                Guindy chennai-600025
                                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                please help me in refunding my money
                                please help me in refunding my money
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                                  A
                                  ayazh
                                  May 27, 2016
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                                  Address: 500001
                                  Website: whaaky.com

                                  Sir i give two orders my first order no. S[protected] order date 4 may and still i didn't recive product and refund and my second order no. S[protected] samsung mobile i recive china mobile i want to solved my problem and close this cheater company be coz this company is playing with money i want my refund this order and s[protected] thanku sir and don't trust any body on this company this is lier and fake company whaaky.com
                                  +3 photos
                                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                  May 27, 2016
                                  Updated by ayazh
                                  I give 2 orders my first order still not recive and not refund order no.s[protected] and my second order no.s[protected] this is Samsung mobile order but I recive China mobile this is fake company I want my 2 order refund please sir solve my problem thanku I call many times whaaky.com but no answer this is cheater company don't trust any one thanku sir please refund my money order no.s[protected] I give order 4 may still I didn't recive product or money please solved my problem and close this company
                                  May 30, 2016
                                  Updated by ayazh
                                  I give order 4 may 2016 and still i didn't receive product and I call more times and send email but no response my order no.s[protected] this is big cheater company please don't buy any product of this company please sir close this company and give me advice what I do about this company sir please solved my problem is already paid money by net banking sir please give me reply and registered my complaint about this company and quickly close this company thanku
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                                    G
                                    gerard.dsena
                                    from Baduria, West Bengal
                                    May 27, 2016
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                                    Address: Hyderabad, Andhra Pradesh, 500016
                                    Website: whaaky.com

                                    Respected sir
                                    I just wanted to inform you that i purchase sony portable battery pack 25000 mah vt combo offer from whaaky.com which i received on 26/5/16 my order num is s[protected] i was not happy when i open the seal of the parcle i found the product to be old and one of the the sony portable battery pack is not working so i want it to get a replacement please try to solve my problem as soon as possible i even tried calling the customer care num but no one is bother to recive the call.
                                    +2 photos
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                                      Amol Phapale
                                      from Mumbai, Maharashtra
                                      May 26, 2016
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                                      Address: 400706
                                      Website: www.whaaky.com

                                      I want to return this package as the clothes which i have received or of smaller size so please revert back the procedure to return this product. And also replace this with xl size shirts.

                                      Dear customer,
                                      Your order s[protected] has been successfully shipped. Please find below the tracking details.

                                      Courier name : ecom
                                      Courier consignment no :[protected]
                                      Date of shipping :[protected]:35:35.0 track this item : view status
                                      Your contact number : [protected]

                                      Order details :
                                      S. No item name short desc order no qty estimated dispatch date price
                                      1 5 henley linen shirts @ 999

                                      Pack of 5 henly linen shirts

                                      S[protected] ships in 7-10 business days rs. 999.0

                                      Shipping address :
                                      Amol dilip phapale
                                      Xpress24 couriers, f012, gr floor, juinagar station complex, near hdfc atm, juinagar (East), navi mumbai-400706,
                                      Mumbai, maharashtra-400706

                                      Vendor name : target
                                      Vat number : [protected] total amount rs. 999.0
                                      Sd cash redeemed rs. 0.0
                                      Shipping charges rs. 0.0
                                      Cash handling charges rs. 150
                                      Vat (%) 5.0
                                      Payable amount rs. 1149.0

                                      Your order should reach you latest by[protected]. You may track your shipment through ecom or directly in the whaaky website through the link given above. If you have questions about the delivery, please call whaaky on[protected] or contact customer support.

                                      Note: this is a computer generated invoice email & does not require a signature, valid for only delivered shipments towards the specific consignment number mentioned above.

                                      Thank you,
                                      Team whaaky
                                      +3 photos
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                                        J
                                        Jaydeep Roy Chowdhury
                                        from Pune, Maharashtra
                                        May 26, 2016
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                                        Address: 500016
                                        Website: www.whaaky.com

                                        Hi team,

                                        I ordered 2 mi 10400mah power banks @ ₹599/- on 22nd may, 2016. I expected to recieve the same within thursday (26th may), but the system is showing that the shipment has not started yet. I am going out of station on friday morning, hence wont be able to recieve the courier. I have mailed whaaky support team to cancel the order & refund the amount, but not received
                                        Any response yet. Their customer care no "[protected]" is also not up to the mark. No body responses the call, the call goes unattended most of the time. Surprisingly today morning someone took up the call & said that this is not whaaky's number!!!

                                        Please have a look into the matter.
                                        +1 photos
                                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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