Whaaky.com / Way2Online Retail Complaints & Reviews

I regeret to inform you that i am a first time buyer of whaaky.com .
very poor experience i had with the they delivered the wrong/defected item/very poor in quality. not responding on refund/ruturn.
very poor service i need urgent return pick up by them. never feel good with such kind of services.
i need kind attention to made a return and get my money back in my account.

I received my order of a solar lantern. Order Id is mentioned below.

Order Id - S[protected]

The packing was not up to the mark. The handle got broken in transit. However, the battery (Battery: 1200mAh Li-ion Rechargeable) is missing in the package.

I tried contacting them through phone (no one picks up their customer care number) and through email (no relevant replies) . Worst experience. I lost my money with this company.

First... I want to say waakhy is worst service in world... I had orderd combo of shoes from waakhy.com... But they send me a defective product of shape and size...the combo product they display on their website is totally different they delivered...when i make a complaint on their mail id... they told me to resend our product through courier... But the charge or curier is expensive than the product... There service is below average... Plese take prompt action against waakhy.com... So they never cheat consumer next time ... Order number of my product is s[protected]...Thankyou

Please find the mentioned order number S[protected], as i booked a power bank on 22nd may now its near 10days still no sms received about status of delivery, either dispatched or curier name or no stock or any thing else,

if there is no stock available atlest customer should know about the same atlest order should cancelled and money back system should be there so that customer should trust such new site like this.

very disappointing services

I have placed the order no s[protected] for purchasing of five shirts for rs 799 on dated 19.05.2016. They mail me this order will reach within 7-10 days but their was no response till date. When i called on customer care number [protected] they are responding on phone calls & when i written a letter on [protected]@whaaky.com but no response. They are doing fraud business through their mailid looting the innocent people. Kiindly look into this matter

As the product was defective, i returned it as per their instruction & with the guidance as they provide on email.

Now product is with them but not refunding me amount not responding me on phone & email.
I feel this is fraud & i have lost my all money.

Returned defective product samsung 2 Pcs, ,
Ref:Order ID : S[protected],
Order Placed on :[protected]:13:48.

My order id : s[protected]
My name : ranganath ks
Payable amount : rs. 699
Date of delivered :[protected]
Actually i ordered a product and the item name is (5 full sleeves casual shirts @ 699). I received the product and it was damaged product / defective product and i received the other model which i was not ordered and the size also not suitable. For that i raised a complaint of refund and the company also reply me to send that product by courier. I sent it through courier and the company also informed me that they received the product and the refund will be processed with in 7 business days but till now i didn't receive my amount and the company also not responding for my email's and phone call's its nearly 1 months completed. Sir, please take an action and kindly take my complaint and please make them to refund my amount its my humble request sir thank you sir.

Date of order :[protected] time: 16:21:39
My order id : s[protected]
My name : jeyanthi
Payment mode : cod
Payable amount : rs.1099.00
Date of delivered :[protected]
Actually i ordered a product and the item name is (Buy 3 jeans and 3 shirts @ 1099). I received the product and it was damaged product / defective product and i received the other model which i was not ordered and the size also not suitable. For that i raised a complaint of refund and the company also reply me to send that product by courier. I sent it through courier and the company also informed me that they received the product and the refund will be processed with in 7 business days but till now i didn't receive my amount and the company also not responding for my email's and phone call's its nearly 2 months completed. Sir, please take an action and kindly take my complaint and please make them to refund my amount its my humble request sir thank you sir.

I have ordered 2 mi 10400mah power banks @ 799 and received as on 6 april 2016 however 1 powerbank is faulty and is not working properly.
Order details
Order id : s[protected] payment mode : netbankingorder placed on :[protected]:24:57
Order details :s. Noitem nameshort descriptionorder noqtyestimated dispatch dateprice1buy 2 mi 10400mah power banks @ 799
2 mi power banks of 10400mah each.
As per there instruction i have sent back there faulty product through professional courier which cost me 200 rupees. Got confirmation from this company and was told that they will deliver the product within 4 working days (Email date-17 may) there after no communication. These guys are not picking up the phone and also not responding to my mail.
We need to really ban such companies which aim is just making fool by providing faulty products. People are get attracted by looking the low price. On a daily basis i got 2-3 mails from this cheater company by offering cheapest price. We need to teach a lesson to these fraudsters.

This is to inform you that we have received your account details. We would be processing your refund and your cheque will be deposited in your account in 7 business days.


Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Hi i am akhilesh dahat. I placed two order's on whaaky (Fraud company)
The details are below.
1] your order id : s[protected]
Payment mode : netbanking
Order placed on :[protected]:38:38

2] your order id : s[protected]
Payment mode : netbanking
Order placed on :[protected]:46:24

You have done all the hard work!! Now sit back and relax. We will send you an e-mail and sms once your order is dispatched to your address.

You are fraud company. Immediately i want my money back. Pathetic service. No sense of talking with customer.
At the time of booking, they mentioned that items will be shipped within 7-10 days and it has already elapsed more than 15 working days but till date i didn't get any information regarding shipment or delivery.

It's really disgusting attitude & working culture of whaaky.

Further i tried to make calls several times but no one answer on the same and also wrote so many mails but i did not get any response till now.

Kindly look into matter and do the needful at your end and either deliver the goods or make refund of money in my account which already paid.

I am shabbir Ali i have online purchase 2 MI 10400mAh Power Banks Dated to whaaky.com.The Whaaky.com dilevered damage item. i have complaint so many time to phone cal or mail but there is no proper response to the company. I am also send damage to whaaky .com by Trackon courier Dated 20.5.2016 and also given dilevery proff buy email to company pls help me .My order Details :
S.No Item Name Short Desc Order No Qty Estimated Dispatch Date Price
1 Buy 2 MI 10400mAh Power Banks @ 699

2 MI Power Banks of 10400mAh Each

S[protected] 1 Ships in 7-10 business days Rs. 699.0

Dear sir,
Please help me. I was order (Order id - s[protected] sony power banks [protected]@999/-. Which payment is sucessful through net banking on 19.05.2016. The order item is not dispatch tilnow.

Whaaky: order confirmation

Whaaky unsubscribe
May 19 (8 days ago)

To me
Big deals, small prices
Dear biswajit mandal
Your order id : s[protected]
Payment mode : netbanking
Order placed on :[protected]:20:26
You have done all the hard work!! Now sit back and relax. We will send you an e-mail and sms once your order is dispatched to your address.
Order details :
S. No item name short description order no qty estimated dispatch date price
1 buy 2 sony power banks 25000mah @ 999

2 sony imported power bank of 25000mah each

S[protected] ships in 8-10 business days rs. 999.0

Shipping address :
Biswajit mandal
0000, 39, c. P road, malancha, mahinagar, panchabati, mallikpur,
South 24 parganas, west bengal-700145. Ph. No.-[protected]. Total amount rs. 999.0
Sd cash redeemed rs. 0.0
Shipping charges rs. 0.0
Payable amount rs. 999.0
Note : post shipment, the delivery of your item (S) will take anywhere between 1 and 4 days depending on your location.


Payment successful for your order with way2online retail pvt ltd
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Citrus pay [protected]@citruspay.com via trans. Wtrans02.com
May 19 (8 days ago)

To me
Citrus pay
Hello!

Your transaction with way2online retail pvt ltd using citrus was successful!

Merchant order number: s[protected]
Citrus reference number: [protected]
Order amount: 999.00 inr
Transaction date & time: may 19, 2016 09:25:53 am
For product & delivery related queries please contact way2online retail pvt ltd.

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You would like to share some insights with us, the best way would be to drop in a mail.

Address :
Whaaky.com
No 1-8-319/2, patigadda road,
Begumpet, hyderabad - 500016.
Feedback, information, business partnerships etc.
[protected]@whaaky.com
We might not always be reachable on calls as we would be attending to other customers at the same time. You are very important to us. Leave a mail at [protected]@whaaky.com and you are sure to be responded

We are here to help you[protected] monday to friday from 9 am to 7 pm / saturday from 9 am to 4 pm

I had odered the earphone combo having order no S[protected]
However upon receiving the same I was amazed to see that one of the earphone black in ear were in a loose packing and was damaged and not working. also they promised that it was a combo of 3 sony earphones whereas only one earphone was sony and other two were local china made .

Their customer care most of the time dont pick the phones.
I sent a mail and was informed to courier the faulty product back.
Ideally they should give a replacement at my doorsteps . why should we be paying for a logistics .
Pathetic customer grievance / support division as they dont even pick the calls.


So do not get lured by the deals they offer ..

Contact name: piyush aggarwal
Contact e-mail: [protected]@yahoo.com
i m piyush aggarwal i have ordered two phones from whakky.com and already paid through my credit card. its been more than 20 days. there is no response from company and they neither recieve calls and reply for the mails . it is a fraud which is happening with me. i think i have to knock the door of consumer court. my order number is S[protected] and S[protected] . regards piyush aggarwal sco 13/14 sec 22c chandigarh

Please refund my money that is rs. 599/-. As i have early ordered a sony power bank of 25000 mah in 23/05/2016 having order no : s[protected]. I already complained through my mail but i cant get any response from whaaky.
O i request u to give my money to my account.
My account no is [protected]
Micr no[protected]
Ifsc code-sbin0002107
With regards
Rajesh kumar sahu
Ncscm, koodal building
Anna university campus
Guindy chennai-600025

Sir i give two orders my first order no. S[protected] order date 4 may and still i didn't recive product and refund and my second order no. S[protected] samsung mobile i recive china mobile i want to solved my problem and close this cheater company be coz this company is playing with money i want my refund this order and s[protected] thanku sir and don't trust any body on this company this is lier and fake company whaaky.com

Respected sir
I just wanted to inform you that i purchase sony portable battery pack 25000 mah vt combo offer from whaaky.com which i received on 26/5/16 my order num is s[protected] i was not happy when i open the seal of the parcle i found the product to be old and one of the the sony portable battery pack is not working so i want it to get a replacement please try to solve my problem as soon as possible i even tried calling the customer care num but no one is bother to recive the call.

I want to return this package as the clothes which i have received or of smaller size so please revert back the procedure to return this product. And also replace this with xl size shirts.

Dear customer,
Your order s[protected] has been successfully shipped. Please find below the tracking details.

Courier name : ecom
Courier consignment no :[protected]
Date of shipping :[protected]:35:35.0 track this item : view status
Your contact number : [protected]

Order details :
S. No item name short desc order no qty estimated dispatch date price
1 5 henley linen shirts @ 999

Pack of 5 henly linen shirts

S[protected] ships in 7-10 business days rs. 999.0

Shipping address :
Amol dilip phapale
Xpress24 couriers, f012, gr floor, juinagar station complex, near hdfc atm, juinagar (East), navi mumbai-400706,
Mumbai, maharashtra-400706

Vendor name : target
Vat number : [protected] total amount rs. 999.0
Sd cash redeemed rs. 0.0
Shipping charges rs. 0.0
Cash handling charges rs. 150
Vat (%) 5.0
Payable amount rs. 1149.0

Your order should reach you latest by[protected]. You may track your shipment through ecom or directly in the whaaky website through the link given above. If you have questions about the delivery, please call whaaky on[protected] or contact customer support.

Note: this is a computer generated invoice email & does not require a signature, valid for only delivered shipments towards the specific consignment number mentioned above.

Thank you,
Team whaaky

Hi team,

I ordered 2 mi 10400mah power banks @ ₹599/- on 22nd may, 2016. I expected to recieve the same within thursday (26th may), but the system is showing that the shipment has not started yet. I am going out of station on friday morning, hence wont be able to recieve the courier. I have mailed whaaky support team to cancel the order & refund the amount, but not received
Any response yet. Their customer care no "[protected]" is also not up to the mark. No body responses the call, the call goes unattended most of the time. Surprisingly today morning someone took up the call & said that this is not whaaky's number!!!

Please have a look into the matter.