Whaaky.com / Way2Online Retail Complaints & Reviews

I ordered 3 assorted shirts KM services L.But company sent me 3 old used shirts .The add given was very attractive but I was shocked when I received 3old, used shirt.Pls take back the shirts and give my money back.This company is a fraud, cheater company.If it is not chande or money not returned than it will be unjustice to me.I want justice pls look into this matter at earliest

I have ordered mobile phone in whaaky.com on 12th May 2016, and the payment also made through net banking. The delivery period is 7 - 10 days. The mobile is not yet delivered, none of the customer care officers are answering the phone, not even updating the delivery of the mobile in the website. This situation is very much embarrassing. If this happens frequently for many customers then none of them will recommend this site.

I had purchased a product for rs. 999/- and made an online payment order id s[protected] on the 24th of april 2016. I still have not received the product and there is no response to my emails and calls repeatedly. Its over a month now and i have been calling and emailing them continuously but no response. Nobody picks up the customer care number and no response to my emails.
Please look into the matter and do the needful.
Thanks.

This is to inform all the buyers that never buy anything from whaaky.com
I bought a pack of shirts size xl, in shirts size mention is l and after measuring the shirts size they are of size m. Later, i contacted whaaky.com support and i told them the condition so they are laghing and saying we dont provide refund, we only provide replacements and we do not guarantee whether next parcel you will get is of exact size you are ordering or not. Even, you have to send back the product back to their office which is situated in hyderabad investing lot of money and again you will get nothing.
Policies, they mentioned for replacement parcel should be in original position as what arrived like. " they packed things in very short package and tight packaging by which you cannot repack it again into its original package.

I bought a product Nokia C05 mobile phone from whaaky.com. unfortunately its not working. since it's not working i want to return the phone and please refund my money. Already i tried a lot to file complaint regarding this issue but you are not responding. i hope you will consider customer queries. i a m expecting a good response from your side as early as possible.
product name- NOKIA C05
order number- s[protected]
thank you.

I am a resident of delhi, i had placed an order with whakky.com of nokia mobile on 13.05.2016, my order no is s[protected] but i had not received it till today, may times i had called their office but i never got any response. They told me that they will deliver it within ten days but today 12 days have been passed

My mail id [protected]@gmail.com, [protected]@gmail.com
My number is -[protected]

I got duplicate pants and shirts on cash on delivery 1300rs .but products are duplicate i wana get back my money but no response no custoumr care number working so i wana complaint against comoany ..am ready to give police complaint .i payed 1300rs on cash on delivery and pants all are old and unsized .am trying to this company custemer care number but no 1 receiving call are no replay for mail so i wana decided to givi complaint ..plz help me

I want to complaint about my last shopping experience of your online shop. One month ago, I ordered Shirts of the same style but in five colors, black and white, blue, pink & maroon from your online shop.
First, I have been waiting for over almost one month for the same things without reasonable explanation. Secondly, I received apology mails twice after I asked customer service about to the products and order. Third, the company never picks up calls made to the Toll free No which is disgusting and mean.
This was a really inefficient process and unpleasant experience. I wouldn’t shop on your online shop again unless you are willing to improve. I thought the high evaluation on the online shop could be trusted but I was really disappointed. I hope you would have much better staff training, storage controlling, close connection with cooperating Delivery Company and make your delivering process. I like your products but it’s a pity to have such poor service. I am looking forward to hearing from you.
This May 28th I have completed one month of waiting for my order with your organization. It has been a great NON professional experience for me.

I would like to request you to deliver my order or return my money

I am writing to express my concerns about a recent incident I experienced at your site. I would like to bring to your attention the fact that I received extremely poor customer service during my last shopping which took place on April 28, 2016 at approximately 8:30 p.m.

.I hope to hear back from you about this incident soon. Please contact at your earliest convenience at [protected], or email me [protected]@gmail.com. I made an order on 28th April and paid Rs 1049
Till now no delivery
Also no one attends the support line call

Dear Sir/Madam,

Ref: Order ID : S[protected] and Order Placed on :[protected]:15:15

I have booked a Samsung Metro 312 Mobile @ 1199 on 20th May 2016 and that product not yet dispatched and even customer care number also not answering for my calls, more than 100 times i make a call and no one is giving proper response, even product tracking also not available so to whom i have to ask about this, at least you people can call us and let me know why you are people getting late for deliver the product, here is the my Mobile No: [protected]


Kindly send me that product ASAP
Thanking you


Vishwakanth

I ordered for three shirt XL length but i got XXL and two shirts are damaged ones i trying to call them but no responding correctly and i mailed them also but there is no response from there one shirt is to bigger is size that my type of two bodies can come and if those guys don't want to provide good services. why this guys are marketing and waste their time as well as wasting my time so please i request u guys to respond to this website .

Its a worstest company. trusted company... after writing a review on trusted company... I got mail response
from these beggers that they are speeding up the dispatch process... also they informed that every order will
take 8-10 days to dispatch...my order S[protected] was booked on[protected] but till now there is no update on
the order... its not a company to trust.. may be its only collecting the advances, check it if you choose the
payment option as COD, additional charges will be applicable as cash handling charges, consumer will choose
other payment option to save the cash handling charges, that is the end... consumer will be a begger after
paying the money... I am issuing a legal notice to these people

Dear sir,

(1) i place the order arnova 10 G2 but i open the parcel tablet is damage ( screen is broken). i all reddy complain but company not give any massage,
(2) 2nd order is android mobile screen touch is not working that all so complain but i cant gate any reply from company. so pl. help me
order no. S[protected] & S[protected]
thanks

[protected]@whaaky.com
[protected]@whaaky.com

this mail id is customer care mail i am 10 time or more send the mail but still no answer.

still i am not get any mail or answer

10time or more i send email...

Hello,


For order# S[protected] size is mismatched and even the product displayed on website differs from brand name


1. Brand name mentioned on website is koutons and delivered is C-DOT

2. Number provided on website non of your customer services never response to call I want immediate response for this.


Services which your are providing is bull its been a very bad experience shopping on your website.


Kindly provide me correct contact number where people are reachable.


Please don't display wrong info on website which display wrong product and Now I need my money back and take your product back

I have made online shopping on 16th may and rs 1098 and rs 1398 and amount is deducted from card but i got message of showing your transaction in whaaky.com has failed. We will call you shortly to provide you a assistance with cod option. So the amount is deducted from card and online site provides me the message of transaction failed. Kindly resolve it.

Dear customer, your order s[protected] has been confirmed.
You will receive an sms as soon as your shipment is dispatched.
When the order has been confirmed payment has been submitted and payment has been successful the how it possible that
Oops!! Your transaction in whaaky.com has failed. We will call you shortly to provide you assistance with cod option
Kindly explain me otherwise i ll go to consumers court
Surinder pal singh pruthi
Mobile [protected]

Vinayak Sapkal from Pune:
I have received the mail form "sony Trust [protected]@wayzsms.biz" on 17/5/2016 and it's promoting the Sony make Power bank-25000 mAh at unit price INR 599/-

As i understood it's a good product and I am a site person so I am looking such sort of product to charge my smart phone, so I clicked the shop now button.
After pressing Buy now it's asking to sign in or use as Guest user.I clicked on "Proceed as Guest" now it's asking to enter the e mail address so I punched my official e mail address i.e. "[protected]@vighnaharta.in" and press the Submit button.

Now it's asked me to fill the shipping address and other details.I filled the details and press Continue.

Now it's asked for Payment Mode.I found that if you opt the cash on Delivery it took INR 175/- as cash handling charges.So i refuse to pay INR 175 and choose Net banking payment option.
I am having my salary account in HDFC bank and paid the INR 599 as Unit price for the mentioned product via Net banking.I Received the text message from HDFC that Transaction is successful and INR 599 get debited from my account.
On Whaaky .com site it's showing the Order no: S[protected] and saying that the product will be dispatched with in 7-10 working days.I took the snap of the same which I am going to attach with this complaint.
When i checked my e mail address which i mentioned at the time of purchasing, I found I didn't received any mail from the concern site.

I hold my passions to receive the mail for 2 days and when i found that their is no any communication I decided to make a call to mentioned contact no on the "whaaky.com" site.I dialed the no continuously and found no one is answering. Contact detail:[protected], no one is replying ont his no.

Finally I realized that i have been rouged form the Whaaky.com
I request you to please give me the justice either to get the Power bank or to receive INR599/-
I also make humble request that please do legal action on the Whaaky.com so that no other person became victim

Hi,

I had ordered a mobile set on 5th may 2016 through net banking but I havnt recieve any confirmation nd call. When I call on the given no nobody replies on that. Please let me know whether u receive my order or not nd when will be it delivered. My order is samsung E1282 nd order no is S[protected]. I[censored] r not able to send my order plz refund my money. I checked whaaky reviews most of the people are not satisfied from ur company plz make a good image o[censored]rs nd i[censored] cant than plz dont make false promises nd dont make fool innocent people

Hello sir...
Order no. S[protected]
Shipment order no.[protected]
Maine ek shirt purchase ki pr at the purchasing shirt, another shirt display but at the time delivery then check another shirt packed in delivery box..
Meri aap gujaris hai ki meri ye shirt ko replace kr ke mera rupee mujhe vapas krdo...
I not satisfy with your company aap dikhate kuch ho or dete kuch or hai..

I ordered sandeles but you send me already used dirty fila shoes. I received these shoes on at sunday 22 may 2016. Orderamount 699, and cod amount 150, and total amount 849. So i request you to please refund my money. Iam giving my account details please credit my money.
I oredrd running shoe but they are casual shoe, u had send me second hand refurbished shoe. Plesae do need full to me.

Sir,
I bought mi power bank 20000mah from online shopping market whaaky.com @999/-
But item is not working properly. It is not original item. So, i return the item through courier @160/-. Company received my item and promised me that they will refund my balance within 7 days through account credit. But i have waited 1.5 month and not received balance till date.
Please do needfull action on whaaky.com

Company name - whaaky.com
Item - mi power bank [protected]@999/-
Order no. - s[protected]
Mobile no. - [protected]
Email id - [protected]@gmail.com