[Resolved]  Whaaky.com / Way2Online Retail — my products no wh13225 replacement is not delivery to me

Address:396230

I have purchase order no wh13225 but power bank is default products so i am replace my products but not delivery to me so what is problem & which day my replacement products delivery me please clear my problem & ur help desk no not working properly. I have all ready photo attached & default products is all ready speed post for this address new address:
Sai fashion hub,
Rz - 25a,
Street number - 4,
Ground floor,
Raghu nagar,
New delhi - 110045. & after you customer care conform your speed post is receive me & after 10 day you replacement products is delivery.
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May 7, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Mar 09, 2018
Kadem.'s response
West samsung powerbank, not charging.samsung order este mi mobile power bank meeru echaru

Verified Support
Apr 02, 2018
Whaaky.com / Way2Online Retail Customer Care's response
Dear Dixit,
Order no: - WH13225
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky
Complaint comments 

Comments

Samsung Mobile power bank return

Whaaky.com / Way2Online Retail Customer Care's response, Apr 2, 2018
Verified Support
Dear kadem,
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky
Order no 46167-powerbank+headset of samsung company for Rs.599.It is not received yet.
Whaaky.com / Way2Online Retail Customer Care's response, Apr 2, 2018
Verified Support
Dear Beena,
Order no: - WH46167
We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us.
Thanks&Regards
Sir plese aap ka shose wapas le jao mayne whait shose book kiya tha aur braun aagaya ha MERA ADD GHATKOPER E KAMRAJ NAGAR GALI NO 117 PIN 400077 MUMBAI MAHARASTRA
Whaaky.com / Way2Online Retail Customer Care's response, Apr 2, 2018
Verified Support
Dear Shaikh,
Apologies for the inconvenience caused to you. Please provide us your order with images of the product which you received. So that we can register a complaint about the same. Or else you can drop an email at support@whaaky.com your issue will be addressed within 24-48 hrs.
Thanks, Regards

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    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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