| Address: Indore, Madhya Pradesh, 452003 |
I had ordered a pen drive of hp of 64 gb capacity on 11th apr 2018 with order no wh88691i got a parcel on 19th apr 2018. As i opened the package and inserted the pen drive in my laptop, i found that it was defective and fake and it is not working. Now i wrote to whaaky.com, and call so many time,, system automatically disconnect the call, but no one care to reply at least, we request you to pickup the product back and refund the amount, and request you not to play with customers emotions.
They asked us to return back pendrive, now we have spent rs.100 to return it back, they recieved it on 30th apirl 2018,, according to them they had processed return on 17th may,, now today it is 8th june 2018,,, no refund came,, they are making customer fool every time, request you to take some strict action against them please.
Jul 18, 2018
Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2018
Whaaky.com / Way2Online Retail Customer Care's response Dear Dharm Vijayvargiya,
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: - Whaaky.com
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Thanks, Regards
Whaaky Team
please do not purchase the products .
they will not provide you refund also.
its a request please do not purchase any product from this online portal...
Regards.
Shashank Mishra