Woodland Complaints & Reviews

Dear Woodland Customer Care Team,

I am filing this complaint to bring to your attention my recent experience with the shoes I purchased from your store. I purchased a pair of shoes from your store three months ago, and I am disappointed to inform you that the quality of the shoes has significantly deteriorated within a short period. The shoes have lost their original texture and color, and they now look old and worn out.

When I first noticed the issue, I visited your store and raised the concern with your representatives. They suggested sending the shoes for refinishing, and I agreed to their suggestion. However, after receiving the shoes back from the refinishing process, I noticed no major changes, and the shoes are still not in their original color and texture.

I am extremely dissatisfied with the quality of the shoes, and I believe that the service provided by your store has been inadequate. As a loyal customer, I did not expect to experience such issues with your products, and I am very disappointed with this experience.

I am requesting an exchange for my shoes with a new pair of shoes of similar value. I believe that this is a fair request since the shoes have not lived up to my expectations in terms of quality and durability.

I look forward to hearing from you soon and hope that you will take the necessary steps to resolve this issue at the earliest.

Thank you for your time and attention.

I have ordered shoe & shorts on 28/03/2023 and prepayment done but still not update on my order status.
Even couple sent mail to customer care but no response on my order till now.

I had ordered a sandal worth 4300 from Woodland Online and made the payment as well. Amount got debited but I did not get any order confirmation. So I tried reaching out to customer care executives both on call and email on refunding the amount since I did not get any order confirmation neither via email nor in website but there is no proper response from their end.

Order is made in my name - Anitha Harikrishnan through Online using my mobile number login. Kindly help me get my refund amount 4300

I bought a shoes of 8000 in Jan,
Hardly 5 days and it got defective..
I have return it to Hazratganj Store Lucknow on 14 June
This it will be refunded soon and you will get a call from our team
For that I did multiple follows up no reply from there.
Neither I received any mail nor any call regarding my shoes refund
It has been 3 months and me still I am waiting for
Socha tha Woodland ka shoes hai badhiya hoga.. per ghatiya service inki

I had ordered one of shoes from official site of woodland & after receiving the shoes, i had raised the request for return as shoes size was tight for me. After some days the delivery boy has picked my shoes but still i have not received my refund.

I have already sent many reminders mail for refund but i have not received any response yet. It was my first buy from woodland & the experience was totally disappointing.

I would request you to please refund the amount at earliest. Thanks in advance.

Order No - OR-2713269
Order Date- 7 March 2023
Returned Date - 16 March 2023

Regards
Ravindra Kumar
Cell - [protected]

I return my shoes 2days before but payment not received in my account
AC no. Send on email.
Order no: OR-2710273
SR NO.2
SO- 2975859 OLIVE GREEN BOOTS

Ordered shoe on 23 March website says that it will deliver in under 7 days. I have not received a single update on the order (Neither a confirmation nor a delay). Contacted email customer care thrice and same copy pasted replies from their side, at least hire an employee to answer emails everyone uses BOTS nowadays. I mean, at least give me something, a date, or a confirmation that it will be delivered in these millennia for peace of mind.

this is my order ID - OR-2723041

Dear sir/Madam

This mail regarding the complaint against the Woodland shoes room located in the kuvempunagar area, Mysore district, karanataka state, India country

I have given the Woodland shoe for repair of sole on 17/10/2022 with repair slip number RP181 and shoe article GC419107

I have visited so many time to showroom for enquiry of my repaired shoe, but till today I haven't got my shoe repaired or in repaired shoe to me

Neither any explanation from the showroom officials

Please solve the query as early as possible

It has become utter careless from the showroom

Regards
Dr Manjunath S

Pickup done on[protected] but still I didn't receive my amount.Below i am attaching my account details also, please do needful order no-2705876

I order Wallet on 17th march this dispatched on 23rd of march but i dont like it anymore i"ll request to woodland please back your product i want refund i wrote lots of emails and calls but there no response till date. i want my payment back from woodland it was very reduculas behaviour form woodland.

Hi Team,

Good morning,

This email is in regards to OR-2723372.
I have purchased the product on 25/03/2023 and later on cancelled the order.

Kindly review and provide me the status of my refund.

Appreciate your assistance.

Dear Sir/Mam,

Greetings of the Day!

This is to inform you that i had purchased a high quality pair of shoe form Woodland-DLF Mall of India, Noida sector-18. I highly regret buying a product from your brand because one of the shoe is loose to fit just after wearing it one time. The shoe was purchased on 12/03/23 and we have logged the complaint to the store manager, but very sorry to say we have been treated very badly and told the replacement will not be given and you have defect in your foot. After paying a great amount of money and receiving such a poor quality of product made me think twice to buy product from your company again or not.
For such a ill behaviour I am planning to log police complaint and register my complaint in consumer forum as well. The same would be posted in social media as well.
How can you guys be in service industry and give ill treatment to your customers.
We want a full replacement of the product/refund.

Dear Sir/Mam,

Greetings of the Day!

This is to inform you that i had purchased a high quality pair of shoe form Woodland-DLF Mall of India, Noida sector-18. I highly regret buying a product from your brand because one of the shoe is loose to fit just after wearing it one time. The shoe was purchased on 12/03/23 and we have logged the complaint to the store manager, but very sorry to say we have been treated very badly and told the replacement will not be given and you have defect in your foot. After paying a great amount of money and receiving such a poor quality of product made me think twice to buy product from your company again or not.
For such a ill behaviour I am planning to log police complaint and register my complaint in consumer forum as well. The same would be posted in social media as well.
How can you guys be in service industry and give ill treatment to your customers.
We want a full replacement of the product/refund.

Aggrieved Cutomer
Dinker Verma
[protected]

Order No. OR2720389
I have been trying to contact your number 1.800.103.3445. No one is answering the call since the last 10 days. I have written email messages at [protected]@woodlandworldwide.com and [protected]@woodlandworldwide.com.

I have not received any response from you. I want to replace the chappal with size 40.

This side khushboo and i am user since 4 years for your brand woodland, My brother and entire family using same brand since 10 years.

Last i purchased sleepers from your CG Road, Ahmedabad store 3 months ago for which i have attached bill.
This time sleepers got damaged within 3 months which is very disappointing and unexpected for your brand, i used my first pair from woodland till 3.5 years without any issue. Even if i purchase local brand that much be more cheap and durable as that can work atleast 6-7 months as compare to your brand pairs which i used this time
This is my second purchase and i get this issue which is not expected, i expect to get Replacement for my pair.

I had ordered black Woodland women, loafers online on March 18, 2023. The order no. is OR-2720089. It is a prepaid order.

I have no update on the delivery. No one is responding to my emails. The customer care number is not working.

When will the order be delivered? How can I track the order?...

I had placed the order for black loafers for women on March 18, 2023. It is a prepaid order. The order no. is OR-2720089. I have no update on it. No one is responding to my mails. The customer care number is not working.

I bought shoe of 2499 then returned it due to big size but delivery boy sent another shoe to replace my shoe and received original from me, fault of courier boy not mine then why are you not refunding my money, please refund my money thanks

I had ordered Woodland shoes OR-2711668, due to size issues I had returned to Woodland, even after 15 days of returning shoes refund is not yet credited to my Woodland account.no one is responding from customer care of Woodland, I have mailed to Woodland customer care so many times.

I have visited to store for buying the boot 5020121 CR Black and selected the size 43 for the same and buy the shoes and when I came back to home and tried the next day it seems to be little loose and when I see it was 44 and then I visited the store for the replacement of the size and they refused to replace and given the reason that you have used the shoes.

This is a carelessness behavior showed by the shopkeepers and they blamed me that you have been choosen the same size that we have given and we won’t replace and talked really badly to us .
So kindly help me and replace my shoes size .