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Woodland Complaints & Reviews

www.woodlandworldwide.com
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Updated: Aug 31, 2025
Complaints 1895
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1498
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Woodland reviews & complaints page 10

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P
pratik55
Jun 19, 2023
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I have purchased Slip-On Sandals with Velcro
Fastening, Olive, from online store ajio.com within 2 months o[censored]se copper wires started coming out from hook which holds the fastner .it means they kept 1sqmm wire instead of a hook?i reported this to ajio they regret to replace as 15 days of their return policy got over they suggested me to contact woodland to claim warranty. i tried several times in past 1 month to call on +[protected] the customer care number available on google but never got any responce?after several failure attempts i mailed to [protected]@woodlandworldwide.com but still no responce recieved...now i am complaining on this platform...
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    S
    sandy8650540034
    from Islamnagar, Uttar Pradesh
    Jun 18, 2023
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    Shoes colour fade

    Address: Village Mohsanpur, post rajthal, tehsil bilsi, distt badaun, UP pincode 243723

    Sir mene 27dec2022 ko woodland ke shoes "woodland men's sneaker 6-uk (GC 1869115) flipkart pr order kr ke perchase kiye the, sir sirf 5 months me hi inka colour fade ho gya, or mene flipkart pr brown colour order kiya tha, jb aaye the tabhi unka colour fade tha, sir plz help me.....
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    M
    M v marihal
    Jun 18, 2023
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    Address: Vivkanad nagar vidyagir dharwad

    I was having 8 month shoes but it got toren so no response from the company if we given them they said it can't be done
    Woodland customer support has been notified about the posted complaint.
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      M
      markandayamit
      from Badlapur, Maharashtra
      Jun 17, 2023
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      मेरे द्वारा अमेज़न से 13/03/2021 को वुडलैंड शूज खरीदा गया, दो महीने पहले उसका सोल इस तरह से खराब हुआ कि उसका ऊपरी भाग से सोल अलग हो रहा
      है व सोल का जो मटेरियल है वो चुरा चुरा हो रहा है । इस वजह से ऐसा लगता है कि शूज बनाने में मैनुफैक्चरिंग डिफेक्ट है या डुप्लीकेट शूज बेचा गया है ।
      Woodland customer support has been notified about the posted complaint.
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        S
        swastikvirajveer
        from jaipur, Rajasthan
        Jun 17, 2023
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        Dear Sir/Madam

        Greetings!

        I would like to inform you that I have ordered 2 pair of shoes but I have received only one pair. The order is still pending. So please look into this matter and do the needful as soon as possible.

        Order No: OR-3042880
        AWB: D64410101

        Kindly find the attachment.

        Regards
        Dr. Deepak Panwar
        [protected]-Jaipur
        +1 photos
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          S
          S38Kumar
          from Roorkee, Uttarakhand
          Jun 13, 2023
          Jun 22, 2023
          This thread was updated on Jun 22, 2023
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          Address: Azad Bhawan, Indian Institute of Technology, Roorkee

          Order ID OR-3012709

          Online order for woodland boots was placed on Apr 14, 2023 amounting Rs 3417. Return request was placed on Apr 19, 2023 due to service delivery and content description. After long wait, customer asked to return to the woodland store. Item was returned to the store on May 02, 2023. They said refund to be processed in 25-30 days. But now they don't even respond to my emails and their Customer care number never connects. Such a big Hassle with Woodland.

          I have been waiting for more than 7 weeks since I returned for refund to gets processed. On top of it, their contact does not exist and they don't respond to emails.

          I want my refund and strict action against Woodland in regards to their after sale customer service.
          Woodland customer support has been notified about the posted complaint.
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          10 days after complaining on consumercomplaint, still no response or return from woodland. A popular brand with so much inconvenience. I am totally fed-up following up with my complaint. I do not know if they will ever return my money or consumercomplaint will help or not.
          Reply
          10 days after complaining on consumercomplaint, still no response or return from woodland. A popular brand with so much inconvenience. I am totally fed-up following up with my complaint. I do not know if they will ever return my money or consumercomplaint will help or not.
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            S
            Sreekukku
            from Kollam, Kerala
            Jun 11, 2023
            Jun 30, 2023
            This thread was updated on Jun 30, 2023
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            Today an order was placed for Gunmetal slippers for ₹1500 at 49% off from the Woodland website and money was deducted from my account for the purchase. Till now no confirmation is received from woodland for the same. Also their website do not show any order history for my login.
            Woodland customer support has been notified about the posted complaint.
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            same for me
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              U
              udhaya392
              Jun 10, 2023
              Jun 30, 2023
              This thread was updated on Jun 30, 2023
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              Website: woodlandworldwide.com

              I have ordered for woodland sandals on 03.06.2023 via woodlandworldwide.com (order id: OR[protected] and payment was done. I received the confirmation of payment. But Still, no updates form the woodland side. It just shows as 'order confirmed' for the past one week..I have mailed the customercare twice but no response so far.
              +1 photos
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              same complaint ... I even didnt receive anything since last 10 days
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                R
                raj459
                Jun 9, 2023
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                Date of transaction - 20/05/2023
                Amount of transaction - 7444 INR
                Razorpay Payments Transaction ID - pay_LrwpHNb9yiDZyp
                Description of the problem - No Status of order and also the order is not visible on woodlands website under my profile, Its been more than 15 days and reached out customer phone - there is no response, email ID too - they are still checking.
                Woodland customer support has been notified about the posted complaint.
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                  R
                  raj459
                  Jun 9, 2023
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                  Date of transaction - 20/05/2023
                  Amount of transaction - 7444 INR
                  Razorpay Payments Transaction ID - pay_LrwpHNb9yiDZyp
                  Description of the problem - No Status of order and also the order is not visible on woodlands website under my profile, Its been more than 7 days and reached out customer phone - there is no response, email ID too - they are still checking.
                  Woodland customer support has been notified about the posted complaint.
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                    M
                    Mahendra khare
                    Jun 9, 2023
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                    Address: J121 GULSHAN BELLINA ,GREATER NOIDA WEST

                    It is to bring in your notice that I have placed order for purchase of 2No cotton shirt and made payment of Rs 2099 through online purchase order on 8may 2023 vide payment ref no[protected] from SBI account of Karan Khare, But till date no information received..Kindly convey status on my mobile [protected]/email [protected]@gmail.com

                    Mahendra Kumar khare
                    Woodland customer support has been notified about the posted complaint.
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                      Y
                      Yadav Garima
                      Jun 8, 2023
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                      I bought online shoe from their official website on May 31, 5 June 2023 i received the package from Aero Club Woodland store D105 Inner circle CP New Delhi -110001. I found used old dirty defective shoes I mailed them but didn't get satisfied answer i paid 2397 for my dream shoe and they disappointed me, even toll free no. hasn't picked up. Very unprofessional not aspected with Woodland . I want new pair of shoes. Please provide me the desired result.
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                        R
                        Racket J
                        Jun 5, 2023
                        Jun 28, 2023
                        This thread was updated on Jun 28, 2023
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                        On 2-Jun-23 i tried to place an online order on Woodland website. At the payment page, after i completed my UPI payment, the website crashed. Money got deducted but my order was never confirmed. I got an email from Woodland about payment received but not about order confirmation.

                        I immediately wrote to them about this issue and also called them to notify this issue. Someone asked me for the payment details and i provided them the same. Now 3 days have gone by and there has been no response.
                        Woodland customer support has been notified about the posted complaint.
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                        Hi Ihave faced the same issue, please let me know the resolution if received
                        Reply
                        Racket J's [Complaint's author] reply, Jun 22, 2023
                        They haven't keep sending me emails saying that the issue has been taken up by the concerned team and then nothing else.
                        I am planning on taking them to the consumer court. Will put the legal charges on them too.
                        Issue has been resolved.
                        I got my refund amount. It took 26 days, but yes I am relieved.
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                          P
                          Pinks1509
                          from Rohini, Delhi
                          Jun 2, 2023
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                          Address: India

                          I bought an item online from them. The product delivered was a misfit. I bought the same six from the store 2 days ago, and that fit which is why I opted for this size, for some reason the same size when opted online did not fit. I wrote to the consumer service to request for exchange, even called the customer care number. the customer care number never connected and the email was never responded to. I reached out to the woodland official page on Instagram, after a few days someone responded on Instagram and shared an email id. the email id was not functional, when I wrote to that the email bounced back. I shared the same with the Instagram account but then there was no response once again I need those shoes exchanged. there is no use of them to me.
                          Woodland customer support has been notified about the posted complaint.
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                            J
                            Joybh
                            from Kolkata, West Bengal
                            Jun 1, 2023
                            Jun 10, 2023
                            This thread was updated on Jun 10, 2023
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                            Have ordered a backpack on 25/May/2023

                            Order idi OR-3032954 but as of now I have not received the backup nor any confirmation mail from Woodland.
                            I have done the payment same day.Wrote several mails but of no use everytime they send automated replies.Toll free number is of no use

                            Kindly suggest what to do?
                            Woodland customer support has been notified about the posted complaint.
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                            I am trying to contact customer care after the return completed for my recent purchase.

                            They have done the return pickup as promised but not the refund.

                            Its been one month I am trying to contact customer care via email and call.

                            Whenever they pick up they say the issue will be resolved in 24 hrs and they didnt even respond to a single email sent asking for the status of refund.

                            Worst customer service.

                            Or# 3021649
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                              S
                              Santosh Rajure
                              May 31, 2023
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                              Address: https://www.woodlandworldwide.com/

                              Dear Sir/Madam,
                              Woodland

                              I ordered the woodland shoes from the website https://www.woodlandworldwide.com/ and i received these shoes on[protected] and i started to use them from[protected] but now these shoes sole material is cracked, and shoes become useless because of worst sole material, so kindly I'm requesting you to replace the cracked shoes or refund my money.

                              Waiting for your positive response.

                              Santosh Rajure

                              Thanking You
                              Woodland customer support has been notified about the posted complaint.
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                                M
                                [email protected]
                                from Chennai, Tamil Nadu
                                May 28, 2023
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                                Hi Team,

                                I purchased the product from woodlands site and did the online payment but I did not receive the bill, summary or something related to payment (both on mail and SMS). When I sent email to the customer care service, even after send 5 mails - I’m still getting the acknowlement mail only. Not able to reach the customer care service via phone too.
                                Woodland customer support has been notified about the posted complaint.
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                                  A
                                  Arushi Gosain
                                  May 24, 2023
                                  May 28, 2023
                                  This thread was updated on May 28, 2023
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                                  I ordered 3 pairs of woodland footwear on 20/05/2023 from woodland site.for 3 days it showed that order confirmed but after that My order is not visible in my status. I called customer care but they don’t answer. I am unable to track the order.
                                  I didn't get any updates about my order.i did a payment via online.
                                  It was not expected from woodland. The site is for help or for scam???
                                  Woodland customer support has been notified about the posted complaint.
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                                  Kindly let me know. I am also in the same place where you are.
                                  Unable to see the order.
                                  Receiving automated response from mail for a week.
                                  No response from the call.
                                  Site simply getting money from the account.
                                  I donot know where to complaint. Make serious action about the malpractice with customer.
                                  Reply
                                  raj459's reply, Jun 9, 2023
                                  Iam at the same situation, please let me know if we can raise a joint complaint?
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                                    A
                                    amalanfdo
                                    from Tuticorin, Tamil Nadu
                                    May 24, 2023
                                    May 28, 2023
                                    This thread was updated on May 28, 2023
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                                    Resolved

                                    I ordered the woodland sandals on May 20 from woodland site.My order is not showing in the website after 5 days.I am unable to track the order.
                                    I didn't get any updates about my order.i did a payment via online.
                                    My payment id is pay_Lrqir3gBCmvTMB
                                    Jun 3, 2023
                                    Complaint marked as Resolved 
                                    Amount is refunded to my account
                                    Woodland customer support has been notified about the posted complaint.
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                                    Toll Free Number :[protected] is totally waste. I tried for more than 5 hours they are not picking up the call.
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                                    Feeling like a point less person where to fight.
                                    Unable to see the order.
                                    Receiving automated response from mail for a week.
                                    No response from the call.
                                    Site simply getting money from the account.
                                    I donot know where to complaint. Make serious action about the malpractice with customer.
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                                      T
                                      Tharika_n12
                                      from Bengaluru Pete, Karnataka
                                      May 22, 2023
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                                      I purchased Woodland Footwear (order number OR[protected] on May-15-2023.Even after a week, i have not received the product.
                                      I have sent multiple mails asking for updates on the product but never got the shipping details.The product status is the same (Order - Confirmed) even a week after the purchase.
                                      Today i got a mail stating my product has not been dispatched due to technical issues, and no information on when exactly the product will be delivered.
                                      So, i cancelled the order and am now awaiting my refund.No matter how many mails i send, there will be no satisfactory response.
                                      Please help me in getting my money back.
                                      Woodland customer support has been notified about the posted complaint.
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