Woodland Complaints & Reviews

Hi Woodland Team,

Order No : OR-3052428

Order delivered but unable to return order and return policy is there.

Size is not fit for me but there is no return button on moblie app but on Web I can only click on return order. Nothing happen next.

Please help me to return the order.

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Address: MUMBAI

Website: www.woodlandworldwide.com/?utm_source=icubeswire&utm_medium=affiliate_214_

1) I ordered a footwear on 6th June-23.
2) It was delivered on 12th June'23 -
3) After wearing the footwear for 15 mins it broke.
4) I raised a complaint of full refund from woodland on 19th june as it was under warranty of 15 days.
5) Woodland asked me for full details on images and bills etc which I provided them the same day on 19th June'23.
6) However they are not getting it picked up even after 7 days.

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Address: W177 shop no.11,Atul park Sion tromboy RD, chamber,Mumbai Maharashtra -40071

Address:

W177 shop no.11, Atul park Sion tromboy RD, chamber, Mumbai Maharashtra -40071

Website:

Woodlandworldwide.com

For order no. OR-3052380

Awaiting a response and resolution since 22 june 2023.

Customer service is disappointing. No response coming from them. no acknowledgement or response is received. I have sent 5-6 emails on this matter. I have requested for contact number too, but they have not replied. Their customer care number also no response even though I am calling as per their timings. Even though I have bought 2 pairs through woodland website, return of one uncomfortable pair is becoming a problem.and also don't like colour to.

They need to be accountable.

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Address: W177 shop no.11,Atul park Sion tromboy RD, chamber,Mumbai Maharashtra -40071

Address:

W177 shop no.11, Atul park Sion tromboy RD, chamber, Mumbai Maharashtra -40071

Website:

Woodlandworldwide.com

For order no. OR-3052380

Awaiting a response and resolution since 22 june 2023.

Customer service is disappointing. No response coming from them. A scan copy of invoice, footwear images ..have been sent but, no acknowledgement or response is received. I have sent 5-6 emails on this matter. I have requested for contact number too, but they have not replied. Their customer care number also no response even though I am calling as per their timings. Even though I have bought 2 pairs through woodland website, return of one uncomfortable pair is becoming a problem.and also don't like colour to.

They need to be accountable.

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I have placed an order for "Woodland olive green hiking shoes" on 21st Jun, 2023 14:25:51 PM IST wing website https://woodlandworldwide.com/, the payment is successful with payment id pay_M4WOYeFbRyBd3T, but I did not receive order id yet.

It is disappointing that the site doesn't work when I check for orders page. None of them pick the call when I call.

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I have purchased a shoe from woodland a week back but till now there is no update on refund

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Racket J

Jun 22, 2023

Consumer court is your only way of getting the money back. It's been a month since similar thing happened with me. I am going to do the same.

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I have purchased Slip-On Sandals with Velcro
Fastening, Olive, from online store ajio.com within 2 months o[censored]se copper wires started coming out from hook which holds the fastner .it means they kept 1sqmm wire instead of a hook?i reported this to ajio they regret to replace as 15 days of their return policy got over they suggested me to contact woodland to claim warranty. i tried several times in past 1 month to call on +[protected] the customer care number available on google but never got any responce?after several failure attempts i mailed to [protected]@woodlandworldwide.com but still no responce recieved...now i am complaining on this platform...

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Address: Village Mohsanpur, post rajthal, tehsil bilsi, distt badaun, UP pincode 243723

Sir mene 27dec2022 ko woodland ke shoes "woodland men's sneaker 6-uk (GC 1869115) flipkart pr order kr ke perchase kiye the, sir sirf 5 months me hi inka colour fade ho gya, or mene flipkart pr brown colour order kiya tha, jb aaye the tabhi unka colour fade tha, sir plz help me.....

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Address: Vivkanad nagar vidyagir dharwad

I was having 8 month shoes but it got toren so no response from the company if we given them they said it can't be done

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मेरे द्वारा अमेज़न से 13/03/2021 को वुडलैंड शूज खरीदा गया, दो महीने पहले उसका सोल इस तरह से खराब हुआ कि उसका ऊपरी भाग से सोल अलग हो रहा
है व सोल का जो मटेरियल है वो चुरा चुरा हो रहा है । इस वजह से ऐसा लगता है कि शूज बनाने में मैनुफैक्चरिंग डिफेक्ट है या डुप्लीकेट शूज बेचा गया है ।

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Dear Sir/Madam

Greetings!

I would like to inform you that I have ordered 2 pair of shoes but I have received only one pair. The order is still pending. So please look into this matter and do the needful as soon as possible.

Order No: OR-3042880
AWB: D64410101

Kindly find the attachment.

Regards
Dr. Deepak Panwar
[protected]-Jaipur

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Address: Azad Bhawan, Indian Institute of Technology, Roorkee

Order ID OR-3012709

Online order for woodland boots was placed on Apr 14, 2023 amounting Rs 3417. Return request was placed on Apr 19, 2023 due to service delivery and content description. After long wait, customer asked to return to the woodland store. Item was returned to the store on May 02, 2023. They said refund to be processed in 25-30 days. But now they don't even respond to my emails and their Customer care number never connects. Such a big Hassle with Woodland.

I have been waiting for more than 7 weeks since I returned for refund to gets processed. On top of it, their contact does not exist and they don't respond to emails.

I want my refund and strict action against Woodland in regards to their after sale customer service.

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S

S38Kumar

from Roorkee, Uttarakhand

Jun 22, 2023

10 days after complaining on consumercomplaint, still no response or return from woodland. A popular brand with so much inconvenience. I am totally fed-up following up with my complaint. I do not know if they will ever return my money or consumercomplaint will help or not.

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S

S38Kumar

from Roorkee, Uttarakhand

Jun 22, 2023

10 days after complaining on consumercomplaint, still no response or return from woodland. A popular brand with so much inconvenience. I am totally fed-up following up with my complaint. I do not know if they will ever return my money or consumercomplaint will help or not.

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Today an order was placed for Gunmetal slippers for ₹1500 at 49% off from the Woodland website and money was deducted from my account for the purchase. Till now no confirmation is received from woodland for the same. Also their website do not show any order history for my login.

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Gautam Baste

Jun 30, 2023

same for me

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Website: woodlandworldwide.com

I have ordered for woodland sandals on 03.06.2023 via woodlandworldwide.com (order id: OR[protected] and payment was done. I received the confirmation of payment. But Still, no updates form the woodland side. It just shows as 'order confirmed' for the past one week..I have mailed the customercare twice but no response so far.

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Gautam Baste

Jun 30, 2023

same complaint ... I even didnt receive anything since last 10 days

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Date of transaction - 20/05/2023
Amount of transaction - 7444 INR
Razorpay Payments Transaction ID - pay_LrwpHNb9yiDZyp
Description of the problem - No Status of order and also the order is not visible on woodlands website under my profile, Its been more than 15 days and reached out customer phone - there is no response, email ID too - they are still checking.

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Date of transaction - 20/05/2023
Amount of transaction - 7444 INR
Razorpay Payments Transaction ID - pay_LrwpHNb9yiDZyp
Description of the problem - No Status of order and also the order is not visible on woodlands website under my profile, Its been more than 7 days and reached out customer phone - there is no response, email ID too - they are still checking.

Woodland customer support has been notified about the posted complaint.

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Address: J121 GULSHAN BELLINA ,GREATER NOIDA WEST

It is to bring in your notice that I have placed order for purchase of 2No cotton shirt and made payment of Rs 2099 through online purchase order on 8may 2023 vide payment ref no[protected] from SBI account of Karan Khare, But till date no information received..Kindly convey status on my mobile [protected]/email [protected]@gmail.com

Mahendra Kumar khare

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I bought online shoe from their official website on May 31, 5 June 2023 i received the package from Aero Club Woodland store D105 Inner circle CP New Delhi -110001. I found used old dirty defective shoes I mailed them but didn't get satisfied answer i paid 2397 for my dream shoe and they disappointed me, even toll free no. hasn't picked up. Very unprofessional not aspected with Woodland . I want new pair of shoes. Please provide me the desired result.

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On 2-Jun-23 i tried to place an online order on Woodland website. At the payment page, after i completed my UPI payment, the website crashed. Money got deducted but my order was never confirmed. I got an email from Woodland about payment received but not about order confirmation.

I immediately wrote to them about this issue and also called them to notify this issue. Someone asked me for the payment details and i provided them the same. Now 3 days have gone by and there has been no response.

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R

raj459

Jun 9, 2023

Hi Ihave faced the same issue, please let me know the resolution if received

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Racket J's [Complaint's author] reply, Jun 22, 2023

They haven't keep sending me emails saying that the issue has been taken up by the concerned team and then nothing else.
I am planning on taking them to the consumer court. Will put the legal charges on them too.

R

Racket J

Jun 28, 2023

Issue has been resolved.
I got my refund amount. It took 26 days, but yes I am relieved.

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Address: India

I bought an item online from them. The product delivered was a misfit. I bought the same six from the store 2 days ago, and that fit which is why I opted for this size, for some reason the same size when opted online did not fit. I wrote to the consumer service to request for exchange, even called the customer care number. the customer care number never connected and the email was never responded to. I reached out to the woodland official page on Instagram, after a few days someone responded on Instagram and shared an email id. the email id was not functional, when I wrote to that the email bounced back. I shared the same with the Instagram account but then there was no response once again I need those shoes exchanged. there is no use of them to me.

Woodland Complaints & Reviews

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Woodland reviews & complaints page 10

Unable to return the Order

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Inferior Product quality

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Shoes/return of shoes

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Return of shoes

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Payment done, but did not receive order Id

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Money deducted but no refund yet

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Slip-On Sandals with Velcro Fastening,Olive

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Shoes colour fade

I am complaining for my shoes

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Duplicate or low Quality shoes send by seller

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Product delivery pending

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Regarding Non-Processing Return Refund

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Didn't receive any confirmation for the order placed

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Online order , payment done - no updates

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Money Deducted - No Delivery and No order status

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Money Deducted - No order status or delivery done

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Non receipt of consignment

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Send used dirty old pair of shoes

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Lost money during online order. Order hasn't been confirmed.

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No response from the company

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