Woodland Complaints & Reviews

I have order for a Woodland Khaki floater Sandal from the Woodland’s official website store woodlandworldwide.com. My order ID is OR-3014283 and order placed on 26th April, 2023. I have received my Order on 3rd May, 2023 throught DTDC Courier Service. The Product is different from the Colour that I have ordered for. The Product’s Color doesn’t match with the Color of the Product Image shown on the Store. And I feel very tightness when I wear the Sandal. I have ordered for 41 size. But it doesn’t suits well on my leg. So I requested to return the product by sending a mail to [protected]@woodlandworldwide.com on 3rd May, 2023 I haven't received any reply from Woodland team. I called customer care. Later they asked me to send a mail to [protected]@woodlandworldwide.com and I have send a mail on 12th May, 2023. I haven’t used the Sandal yet. The Woodland team is making very worst in their response. I request the woodland team to accept my return order. I have attached the Invoive copy and some photographs of the sandal

Dear Team,

I would like to let you know that, i have purchased the Woodland CAMEL outdoor shoes ( order ID: OR[protected] through online on may 04 th 2023. still i did not get my order.

kindly looking in to this.

Sir, I purchased a pair of woodland sports shoes online in December 2022 and after 2/3 months, it has pasting and colour fading issues. As per advice, I deposited in RDC Ghaziabad woodland store for repairing or replacing it. But they did not repair or replace it and said that you can claim 60% of bill amount. Shoes are lying with woodland store.
I have faith on woodland and hope that you will resolve my issue to repair it.
Regards,
Yashpal Singh
[protected]

Dear Team,
Please find following details for your ready reference.
1. Email sent on 8th March for return of order due to size issue (Order received on the same day)
2. Follow-up email sent on 10th, 19th, 21st & 23rd March
3. They informed return pickup is scheduled on 23rd March but no came for pickup till 27th March. on 27th March on telephonic call they informed return pickup is not possible and deliver the product at nearest Woodland store.
4. As per guidance the same was delivered at Woodland Borivali store Mumbai - 400092 on the same day (ie. 27th March) (Details are in email attached herewith).
5. The woodland customer care team informed that refund will be processed on payment mode in my case it was credit card so on 13th April I once again inquired about product receipt and status of refund.
6. On 13th April they told it is not possible to refund in my credit card and informed me to send Bank details. the same was provided on the same day (ie. 13th April)
7. On 5th May I got email regarding we miss you on call though the call was connected, and I waited for 2.5 mins but it was on hold and then disconnected by itself.
8. Reminder email sent on 5th, 9th and 16th May but till now no refund received.

Please help in getting refund as soon as possible.

Thanks & Regards,
Chintan Doshi
M: [protected]

I ordered men's sandals from Woodland on 8th MAY for Rs. 1977. After making payment by credit card I did not receive any confirmation. I tried to get in touch with customer service but the number is not working. Kindly resolve the issue ASAP or I will take strict action.

I have order a pair of sandals from woodlandworldwide.com official website on 4th may 2023. They told that they would deliver it in 5 days. But it’s been 13 days and I still haven’t received it. If I call them, they don’t even pick up most of the time. If they pick up, they’ll say it’s gonna be late. They’re keeping on saying that it will be late. My order number is or-3022163
Awb no- [protected]
They’re not even responding on G mail. I have lost ₹2000/- because of them. I think, they’ve robbed me.😵
It’s showing order dispatched on that website since that day. That’s it.

I placed an order on company website on 2nd of may, my payment was done but i havnt received any confirmation on order till the date.

My order id is 2700917, Order Date 25th Feb, 23 till the time I haven't received any reply nor refund from Woodland

I had order shoes from estore woodland on 25th Feb, 23. Order id is 2700917 And canceled next day. Today it's 10th May, 23 but till the time I haven't received any refund from Woodland. No one is there to reply at customer care.

I have ordered shoes from estore woodland on 25th Feb, 23 and canceled the order same day due to some reason. The order number is 2700917. But today it's 10th May, 23 and yet I haven't received any return nor any response from customer care team.

I regret to inform you that a product with such a good MRP came out to be poor in quality. The stitching of shoes are slowly tearing apart even though they are only worn two to three times. I request you to please look in this matter.

I, I have ordered a shoe on the WOODLAND online site on[protected] order ID OR-3013223, till date shoe has not been delivered and my amount not been refunded. I have called several times and emailed serval times with no proper response, every time the customer care person by mail and via telephone said we are facing technical issues and it will be delivered within a week. I have lost my faith, kindly help me to address this issue. Please find attached necessary details. i have raised consumer complaint in online govt
https://consumerhelpline.gov.in/ for the same. #4497586

Sir/mam, i had recently ordered woodland wine penny loafers for rupees 5097 with size 42.I received my order on date 30 April 2023. I need to exchange it with bigger size. I had tried contacting WOODLAND via mail and by given toll free number. But no one is responding.

This company has not processed my orders and refused to respond to my emails for over 6 weeks. They only shipped my bag but didn't ship the 2 pairs of shoes. My order number is OR-3010554.
Their Facebook support told me before I placed my order that they don't ship overseas. I had to use the phone number of a local receiver and shipper to register on their website in order to complete my orders. Their customer service is very poor, disgusting and unprofessional. They should replace them. The image of any organization is always its customer service. Please process my orders.

This company has not processed my orders and refused to respond to my emails. They only shipped my bag but didn't ship the 2 pairs of shoes. My order number is OR-3010554.

I had placed an order for a pair of OLIVE GREEN shoes from office woodland site "www.woodlandworldwide.com" payment of Gpay Rs 2697/- on 24th April 2023 and cancelled that order after a few minutes. However, I still have not received a refund for my order. and not update regarding my refund how much time will it take to give me the refund amount because the order has been cancelled since 24th April 2023.
Order no : OR-3014132

I received my woodland slipper by 9-4-2023
I need to return it since size is too big and sent details through mail.
Order id:OR-3010487.
Until today there is no response from woodlands team through mail or customer care also.
One of thr worst customer i jave ever seen.
I meed my order to be returned or replaced.
Kindly support.

I received my woodland slipper by 9-4-2023
I claimed order return since size is too big through mail.
Order id:OR-3010487
Untill today there is no response from them through mail or customer care number.i have sent mail 2 days once but no response from the team.
Kindly support for refund or replace item.

Placed the order for Black Slip-n shoe for men

Order Placed: April 3, 2023
Order ID: OR-3010663
Status: Order Confirmed

Since 3rd April, this is the status no change, called the customer care multiple times but no response. Already 3 weeks over.

I would like to know how many months we have to get the order delivered. No status update either on mobile or on the company website. Any responsible team if any, Request to resolve the same.

Dear Sir/Madam,

I am writing this email to express my extreme dissatisfaction with the poor quality of Woodland shoes that I recently purchased from your store. I had earlier complained to you about the same issue, and had to get the shoes repaired just two days after buying them from your store due to pasting issues. Unfortunately, I am now facing the same issue once again, which is completely unacceptable.

I would like to bring to your attention that I had to wait for 10 days to get the shoes repaired the first time, and I had to purchase another pair of shoes to use during this period. Now, facing the same issue once again, I am told that I will have to wait another 10 days for the shoes to be repaired. This is completely unacceptable, and I am extremely dissatisfied with the service provided by your store.

As a customer, I expect nothing but the best from a brand like Woodland, and this experience has left me questioning my loyalty to the brand. I request you to take immediate action to rectify this issue and provide me with a suitable resolution. I would appreciate a replacement of the shoes or a refund of the amount paid, along with compensation for the inconvenience and disappointment caused.
I look forward to a prompt and satisfactory response from your end.

Thank you for your attention.

Sincerely,

Puneet Bansal
Bill No. 202206D031C07922
Store Address : Woodland Outlet, Sector 14, Gurgaon, haryana - 122001