Woodland Complaints & Reviews

Have ordered a backpack on 25/May/2023

Order idi OR-3032954 but as of now I have not received the backup nor any confirmation mail from Woodland.
I have done the payment same day.Wrote several mails but of no use everytime they send automated replies.Toll free number is of no use

Kindly suggest what to do?

Dear Sir/Madam,
Woodland

I ordered the woodland shoes from the website https://www.woodlandworldwide.com/ and i received these shoes on[protected] and i started to use them from[protected] but now these shoes sole material is cracked, and shoes become useless because of worst sole material, so kindly I'm requesting you to replace the cracked shoes or refund my money.

Waiting for your positive response.

Santosh Rajure

Thanking You

Hi Team,

I purchased the product from woodlands site and did the online payment but I did not receive the bill, summary or something related to payment (both on mail and SMS). When I sent email to the customer care service, even after send 5 mails - I’m still getting the acknowlement mail only. Not able to reach the customer care service via phone too.

I ordered 3 pairs of woodland footwear on 20/05/2023 from woodland site.for 3 days it showed that order confirmed but after that My order is not visible in my status. I called customer care but they don’t answer. I am unable to track the order.
I didn't get any updates about my order.i did a payment via online.
It was not expected from woodland. The site is for help or for scam???

I ordered the woodland sandals on May 20 from woodland site.My order is not showing in the website after 5 days.I am unable to track the order.
I didn't get any updates about my order.i did a payment via online.
My payment id is pay_Lrqir3gBCmvTMB

I purchased Woodland Footwear (order number OR[protected] on May-15-2023.Even after a week, i have not received the product.
I have sent multiple mails asking for updates on the product but never got the shipping details.The product status is the same (Order - Confirmed) even a week after the purchase.
Today i got a mail stating my product has not been dispatched due to technical issues, and no information on when exactly the product will be delivered.
So, i cancelled the order and am now awaiting my refund.No matter how many mails i send, there will be no satisfactory response.
Please help me in getting my money back.

I have order for a Woodland Khaki floater Sandal from the Woodland’s official website store woodlandworldwide.com. My order ID is OR-3014283 and order placed on 26th April, 2023. I have received my Order on 3rd May, 2023 throught DTDC Courier Service. The Product is different from the Colour that I have ordered for. The Product’s Color doesn’t match with the Color of the Product Image shown on the Store. And I feel very tightness when I wear the Sandal. I have ordered for 41 size. But it doesn’t suits well on my leg. So I requested to return the product by sending a mail to [protected]@woodlandworldwide.com on 3rd May, 2023 I haven't received any reply from Woodland team. I called customer care. Later they asked me to send a mail to [protected]@woodlandworldwide.com and I have send a mail on 12th May, 2023. I haven’t used the Sandal yet. The Woodland team is making very worst in their response. I request the woodland team to accept my return order. I have attached the Invoive copy and some photographs of the sandal

Dear Team,

I would like to let you know that, i have purchased the Woodland CAMEL outdoor shoes ( order ID: OR[protected] through online on may 04 th 2023. still i did not get my order.

kindly looking in to this.

Sir, I purchased a pair of woodland sports shoes online in December 2022 and after 2/3 months, it has pasting and colour fading issues. As per advice, I deposited in RDC Ghaziabad woodland store for repairing or replacing it. But they did not repair or replace it and said that you can claim 60% of bill amount. Shoes are lying with woodland store.
I have faith on woodland and hope that you will resolve my issue to repair it.
Regards,
Yashpal Singh
[protected]

Dear Team,
Please find following details for your ready reference.
1. Email sent on 8th March for return of order due to size issue (Order received on the same day)
2. Follow-up email sent on 10th, 19th, 21st & 23rd March
3. They informed return pickup is scheduled on 23rd March but no came for pickup till 27th March. on 27th March on telephonic call they informed return pickup is not possible and deliver the product at nearest Woodland store.
4. As per guidance the same was delivered at Woodland Borivali store Mumbai - 400092 on the same day (ie. 27th March) (Details are in email attached herewith).
5. The woodland customer care team informed that refund will be processed on payment mode in my case it was credit card so on 13th April I once again inquired about product receipt and status of refund.
6. On 13th April they told it is not possible to refund in my credit card and informed me to send Bank details. the same was provided on the same day (ie. 13th April)
7. On 5th May I got email regarding we miss you on call though the call was connected, and I waited for 2.5 mins but it was on hold and then disconnected by itself.
8. Reminder email sent on 5th, 9th and 16th May but till now no refund received.

Please help in getting refund as soon as possible.

Thanks & Regards,
Chintan Doshi
M: [protected]

I ordered men's sandals from Woodland on 8th MAY for Rs. 1977. After making payment by credit card I did not receive any confirmation. I tried to get in touch with customer service but the number is not working. Kindly resolve the issue ASAP or I will take strict action.

I have order a pair of sandals from woodlandworldwide.com official website on 4th may 2023. They told that they would deliver it in 5 days. But it’s been 13 days and I still haven’t received it. If I call them, they don’t even pick up most of the time. If they pick up, they’ll say it’s gonna be late. They’re keeping on saying that it will be late. My order number is or-3022163
Awb no- [protected]
They’re not even responding on G mail. I have lost ₹2000/- because of them. I think, they’ve robbed me.😵
It’s showing order dispatched on that website since that day. That’s it.

I placed an order on company website on 2nd of may, my payment was done but i havnt received any confirmation on order till the date.

My order id is 2700917, Order Date 25th Feb, 23 till the time I haven't received any reply nor refund from Woodland

I had order shoes from estore woodland on 25th Feb, 23. Order id is 2700917 And canceled next day. Today it's 10th May, 23 but till the time I haven't received any refund from Woodland. No one is there to reply at customer care.

I have ordered shoes from estore woodland on 25th Feb, 23 and canceled the order same day due to some reason. The order number is 2700917. But today it's 10th May, 23 and yet I haven't received any return nor any response from customer care team.

I regret to inform you that a product with such a good MRP came out to be poor in quality. The stitching of shoes are slowly tearing apart even though they are only worn two to three times. I request you to please look in this matter.

I, I have ordered a shoe on the WOODLAND online site on[protected] order ID OR-3013223, till date shoe has not been delivered and my amount not been refunded. I have called several times and emailed serval times with no proper response, every time the customer care person by mail and via telephone said we are facing technical issues and it will be delivered within a week. I have lost my faith, kindly help me to address this issue. Please find attached necessary details. i have raised consumer complaint in online govt
https://consumerhelpline.gov.in/ for the same. #4497586

Sir/mam, i had recently ordered woodland wine penny loafers for rupees 5097 with size 42.I received my order on date 30 April 2023. I need to exchange it with bigger size. I had tried contacting WOODLAND via mail and by given toll free number. But no one is responding.

This company has not processed my orders and refused to respond to my emails for over 6 weeks. They only shipped my bag but didn't ship the 2 pairs of shoes. My order number is OR-3010554.
Their Facebook support told me before I placed my order that they don't ship overseas. I had to use the phone number of a local receiver and shipper to register on their website in order to complete my orders. Their customer service is very poor, disgusting and unprofessional. They should replace them. The image of any organization is always its customer service. Please process my orders.