Woodland Complaints & Reviews

Woodland shoe against order no OR-2693537 Size 44 has been delivered however it is tight.The same may either be replaced by 45 size or return initiated for the online purchase item.I have written several mails to estore and [protected]@woodlandworldwide.com

I had ordered woodland shoes through their online site. The order was received on 11-12 Feb'23. When I tried the shoes, they were not the right size and shoes were of poor build quality. They seemed old and used. on 14th Feb'23 I registered my complaint on their customer care, but they refused to return the product on the ground that the product is used. Since then I have not received any proper answer from them.

Hello Sir/Mam,
I have ordered woodland shoes on 23/02/2023. these shoes delivered on 27/02/2023 As I want to return because the shoe size is big It doesn't suit my legs.
Order details are;
OR - 2699913
lace-up's
Camel hiking boot
FGC0L4001101C005
Invoice No. [protected]
Contact [protected]
Mail- [protected]@gmail.com
I have mailed to estore & care of woodland many times but no any reply.

Have dropped an email for return and refund request for my order
OR-2699913 No response from them. Even their customer care number doesn't work.
Please respond as quickly as possible.
Tracking Number on DTDC- I20037345

I have purchased a woodland sandal on 27 th jan23
it has not completed 1 month and not wore regular but broke suddenly today when i was walking on road.
please suggest what to do

I have ordered sandals under order no: OR-2687316 from https://www.woodlandworldwide.com/ on Feb 11. Even payment is done. But the product has not yet shipped. When i tried to cancel the order, nothing happens. I would like to cancel the order and get refund ASAP.

I ordered 44 size shoe and received the same however the shoe size is big i was advised to drop a email for a refund once I received the shoe which was done on 21st Feb to customer care but have not received any response. Also when i call the customer care number it never connects to an agent there is an issue with their IVR system. Please do the reverse pickup and refund at the earliest. Reverse Pick Up / Refund | ORDER NO: OR-2692497

I have ordered 44 size of shoe and received same size but shoe is big as per normal shoe size standard hence I requested woodland team to exchange my shoe with correct standard size, but there is no response from the woodland customer team. When we call the customer care number it never connects to any agent there is a glitch in the IVR please fix this. Please do the needful Reverse Pick Up / Refund | ORDER NO: OR-2692497

Damage

I have given my shoe pair for resoling at the mall road shimla from where I had purchased them o 30 Dec 2022...I was told that it will be repaired in 10-15 days... But till today nothing has been done... Everytime I call the shop they just said it is expected to arrive and we will call ourselves... Very pathetic very service... It's be more than 50 days... Please get my shoes repaired... My repair slip no is 118...

I am a regular customer of your reputed brand for the past 15 years. I purchased a half jacket alongwith 2 other items on 01.01.2022 during off season from your store situated at Pheonix Mall, Kanpur road, lucknow. Now while using the same during current winter season for only 4-5 times, I observed that it's foam has shifted from various places and deposited at other places inside it resulting in jacket now looking very shabby. Kindly look into it and resolve.

Gagan Trivedi [protected] [protected]@yahoo.co.in

Ordered woodland causual shoes for men from Flipkart assured seller Tech-Connect Retail Private Limited, Sunsat warehousing Pvt. Ltd., Hadbast No. 23, Village Sanpka, Tehsil Farukhnagar, District - Gurgaon,
Haryana-122503, Farukhnagar, HARYANA, India - 122503, on 15.01.2023 from Flipkart site. Product delivered on 18.01.2023
After opening the package found that seller provided different brand sheos in woodland box with invoice for woodland shoes. I immediately complaint to Flipkart about the issue and the replacement was initiated and approved by seller but on backhand seller instructed the courier service DELHIVERY Courier notto pickup th product. Then DELHIVERY person continually cancelling the pickup giving fake reason without contacting me.Every time pickup intiated received SMS from DELHIVERY Courier that your pickup will happen today but every time it is being cancelled by courier person giving false reason. It seems that seller is not willing to pickup and refund the money. This incident defaming woodland brand value. You are requested to look into the matter and instruction seller to return the product and refund my money.

Return: A request for return can be raised through [protected]@woodlandworldwide.com within 48 hours of receipt of product by mentioning the reason for return.

above notification from the Woodland team and yesterday i have received a shoe which is almost 12 hours, during weekend woodland team is not working to resolve our queries, in this case as per the return policy time will be elapse. hence i am keep on trying to woodland team via customer case number as well as Emails, i am not getting any response from the team which is really not a good sign. hence i need to exchange my show within the timeline.

I have ordered 42 size of shoe and received same size but shoe is big as per normal shoe size standard which I have already have one more woodland shoe, hence I requested woodland team to exchange my shoe with correct standard size, but there is genuine response from the woodland customer team.

In your return policy its noted that within 48 hours of the product delivery.I delivered the product with Order ID : 2677129 on 03 FEB 2023 and i requested return on 04FEB 2023 itself through your mail id : [protected]@woodlandworldwide.com for the reason of size issue.Still there is no any mail delivered regards from woodland side.When i checked my order status still it showing its not delivered in WOODLAND official website.So kindly do the needful...

My return request is not proceeded despite being emailed...Kindly check by [protected]@gmail.com
as am not happy with tge quality of product

I am siva sharan . i have bought saddles on online apps . it has loss its stitching in saddles . can you solve this problem. please solve my problem sir
thanking you sir

Hi My Self Shivam . on 1 dec 2022 i Purchased Woodland Shoes From dev Shoes Jagat farm Market Greater Noida (U.P). After one Month Facing Shoes Soul Pasting Issue. I Talk To Shopkeeper And Explain this shoes Problem And Shopkeeper take7 days Time For Repairing this Shoes .And After Repairing one Month Facing Same Problem. I Have Purchased Woodland Casual Shoes rs 31050 After 10%Shop Discount.
What Is tha Woodland quality.
Please Look And Replace & Resolve This Issue.

Mob No[protected]

I bought a pair of sandals int he month of Dec 2022 at Hosur Woodland Showroom with Article Number GD 1033111Y15.
Problem:
1. The press button of in the belt frequently gets unlocked making very uncomfortable in the left sandal.
2. In the same piece the stitch on the upper side brushing aside bottom of my toe and making uncomfortable to walk.
Right side is perfectly fine.
When i visited the shop last evening, I was surprosed to find that the shop is permanently closed at Hosur.
Kindly intervene and solve this issue . I used it only for 4 times and paid 3500 Rs. I need a replacement.

Regards
BJ Balamurugan
[protected]

I ordered shoes from the website but cancelled within an hour but haven't received the refund yet, it hasn't been reflected in my UPI account, here's my order no
ORDER NO- OR-2683227