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Woodland Complaints & Reviews

www.woodlandworldwide.com
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Updated: Jan 6, 2026
Complaints 1909
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398
Unresolved
1511
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Woodland reviews & complaints page 15

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I
iSandeep
from Navsari, Gujarat
Mar 20, 2023
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Request to return product

Address: India
Website: www.woodlandworldwide.com

(This Mail sent on Date of Mar 14, 2023, 10:59 AM)

Dear Woodland Team,

Greeting for the day

I have purchased a Woodland Grey Slip-on Shoe for men from www.woodlandworldwide.com website on the 9th March 2023.

The reason for the return is that the shoes are not very comfortable to wear. So, requested to return the Product and give a refund.

The order receipt and...
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B
Bachala Srinu
Mar 20, 2023
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Dear team,

My self BACHALA SRINU as i am a woodland customer since 2018, Recently i have visited to one of your store feo the purchase of spary for pervious shoes at that i have slipper the look of that slipper has been really impressed me so i had purchased that slipper but after 2 time usage the slipper look has been completely changed which un satisfied me so i visited your store for the same. No ready to listen my words. Then i called to customer care they asked me to write a mail to this mail Id, So looking for positive response from your end
And marking mail to [protected]@woodlandworldwide.com from February 3rd onwards but no proper reply/resolution
Woodland customer support has been notified about the posted complaint.
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    V
    Vikki Bandi
    Mar 18, 2023
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    Website: [email protected]

    Have dropped an email for return and refund request for my order
    OR-2708031 No response from them. Even their customer care number doesn't work.
    Please respond as quickly as possible.
    Woodland customer support has been notified about the posted complaint.
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      S
      SushiLSD
      from Surat, Gujarat
      Mar 17, 2023
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      Dear Sir/M'am,

      On 23rd Feb, evening I have received my order.
      Product is in good condition but size is bit higher.

      Product size is 43 and shoes is little loose on my feets.

      I have requested for exchange this with smaller size of 42 or If exchange is not possible then return.

      I have sent many mails and did many calls but no response. Even no one is receiving calls.

      Kindly support to resolve the issue or escalate this.

      I would highly appreciate your prompt response.

      Thank you.

      Regards,
      SushiL
      Woodland customer support has been notified about the posted complaint.
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        S
        Sai Jayanth Peravali
        Mar 17, 2023
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        I have ordered belt under order no: OR-2718810 from https://www.woodlandworldwide.com/ on Mar 15. Even payment is done. But the product has not yet shipped. I didn't get ay oder confirmation from. I would like to cancel the order and get refund ASAP.
        Woodland customer support has been notified about the posted complaint.
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          V
          VikramjitNath
          from Kolkata, West Bengal
          Mar 14, 2023
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          A shoe was purchased online (order number OR[protected] on Feb 23, 2023 & the same was delivered on Feb 26, 2023 via XPRESSBEES courier (Tracking no#[protected]). The size ordered (Size-45) was too big for me & I had requested an exchange with 48 hours (as per company policy) via email (sent on Feb 27, 2023) & phone. Till date no reply has been received & I have tried calling the customer care more than 100 times. Their number goes unanswered always. This is complete harassment for the customer & inspite of several trails I have failed to contact the officials. So request an action against the company so that a replacement/exchange can be made.

          Thanks, Vikramjit Nath, Mobile [protected]
          Woodland customer support has been notified about the posted complaint.
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            A
            Altafsim
            from Ahmedabad, Gujarat
            Mar 13, 2023
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            I have ordered a shoes on with my regular size - 9. Upon receiving i realized that 9 is too big as woodland has different size measurement and i requested for 8 and returned the old done.

            After few days, i have received the product with size 8. However, the product was correct but grip was not up to the mark. It also feel loose and doesn't fit well.

            I sent an email to [protected]@woodlandworldwide.com to return the product. However, upon sharing multiple email requesting solution, i have received the same response that we customer cannot return the product twice. However there is no such guideline mentioned on the website.

            SO-2949852
            Contact information: [protected]
            Woodland customer support has been notified about the posted complaint.
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              A
              Amara1102
              from Badlapur, Uttar Pradesh
              Mar 13, 2023
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              I have ordered sandals under order no: OR-2714951 from https://www.woodlandworldwide.com/ on 9 Mar 2023. Even payment is done. But the product has not yet shipped. When i tried to cancel the order, nothing happens. I would like to cancel the order and get refund ASAP.
              Woodland customer support has been notified about the posted complaint.
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                C
                chakri sarvani
                from Hyderabad, Telangana
                Mar 13, 2023
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                I have ordered footwear, which are not comfortable, so i tried return, I mailed to woodland shoes mail id, no reply from them. Even I tried calling the customer care number, but no one is answering the call. In website there is no update regarding the delivery so i tried calling them many times. No reply
                Woodland customer support has been notified about the posted complaint.
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                  R
                  Raghul_H
                  Mar 11, 2023
                  Apr 3, 2023
                  This thread was updated on Apr 3, 2023
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                  Address: Gerugambakkam, Chennai

                  I have purchased WOODLAND CAMEL FLOATER SANDALS on official website https://www.woodlandworldwide.com/ on 27th February - ORDER NO: OR-2706148
                  Amount - 1497.00 INR
                  I received the product on 2nd March.

                  The Sandal size does not fit me and submitted return request in email to both [protected]@woodlandworldwide.com and [protected]@woodlandworldwide.com.

                  Its been more than 10 days, there is no tracking available and no response from woodlands. Tried Customer care toll free number and it is useless.

                  Kindly help to process the return request and refund my money back

                  Thanks
                  Raghul
                  Woodland customer support has been notified about the posted complaint.
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                  Still No response, please help to return the product and process refund
                  Reply
                  It has been more than a month but still no response. Kindly help
                  Reply
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                    M
                    Mahendra sapara
                    from Surat, Gujarat
                    Mar 6, 2023
                    Mar 15, 2023
                    This thread was updated on Mar 15, 2023
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                    I had ordered (1) No. OR-2674452 Woodland Khaki Trekking Shoes (FGC0L80R7421Z016) Size :40. and (2) NO: OR-2351662 [CASH ON DELIVERY] GC 2565117HK (DGREY) FGC0B3025651A001.

                    By CoD and the same has been received by me. By trying the size it's oversized to me and hence as per discussion and suggestion i want to return the item. I had tried by email, and also tried to call, but it is never picked up! No response on their Facebook page also!!
                    Woodland customer support has been notified about the posted complaint.
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                    They have initiate pickup by XPRESSBEES Courier service! The same has been picked up a day before yesterday! (13/03/2023) But there is not any action showing on www.woodlanworldwide.com. Don't know what to do! Will wait for 2-3 days and will start again!!
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                      A
                      [email protected]
                      from New Delhi, Delhi
                      Mar 6, 2023
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                      Hi there,

                      I want to raise a return request for my woodland lofers.please help me to raise the return request.
                      Several times i have called customer care service but they are not responding.Poor sevices of woodland. So disappointed.
                      Woodland customer support has been notified about the posted complaint.
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                        S
                        snehalm
                        from Pune, Maharashtra
                        Mar 6, 2023
                        Mar 6, 2023
                        This thread was updated on Mar 6, 2023
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                        Placed an order ref - OR-2708974 for sandals on 2nd March and received the same on 5th march.
                        But I want to return them as the size is incorrect. I ordered for 40, but I need a 41 size.
                        I have sent mail to - [protected]@woodlandworldwide.com and [protected]@woodlandworldwide.com - but havent received any response from them .
                        I have tried calling the CC number [protected] multiple times but no one answers that too.
                        There is no option online to return it as the status of my order still shows as ready to ship on the portal.
                        I am getting so exhasperated as I cant seem to get through anyone at woodland. Its really annoying when you cannot speak to anyone or share your concern with anyone.
                        Woodland customer support has been notified about the posted complaint.
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                        I have same complained! Do you get response, or your issue has been resolved?
                        Reply
                        snehalm's [Complaint's author] reply, Mar 9, 2023
                        I got an email from the customer care on how to initiate return. But that process is also via email. And they take an awfully long time to respond. They asked me to send pictures of the sandals and the invoice. I sent this 2 days back but still haven’t received a response. Lessons learnt - NEVER EVER ORDER FROM THEIR WEBSITE.
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                          R
                          RAHUL S S
                          Mar 4, 2023
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                          ORDER NO: OR-2708145
                          ORDER DETAILS

                          CAMEL Closed-toe sandal
                          FGC0L40R8321Z005

                          Amount: INR 2397.00

                          Cancel Order (Mar 01, 2023)

                          Order Placed on[protected], Till the time item not shipped or No response for Email queries
                          Woodland customer support has been notified about the posted complaint.
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                            A
                            Amitchat21
                            from Angul, Odisha
                            Feb 28, 2023
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                            Address: D 10/5 Jindal Nagar Angul

                            Woodland shoe against order no OR-2693537 Size 44 has been delivered however it is tight.The same may either be replaced by 45 size or return initiated for the online purchase item.I have written several mails to estore and [protected]@woodlandworldwide.com
                            Woodland customer support has been notified about the posted complaint.
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                              A
                              Arjunsrivastava
                              Feb 28, 2023
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                              I had ordered woodland shoes through their online site. The order was received on 11-12 Feb'23. When I tried the shoes, they were not the right size and shoes were of poor build quality. They seemed old and used. on 14th Feb'23 I registered my complaint on their customer care, but they refused to return the product on the ground that the product is used. Since then I have not received any proper answer from them.
                              Woodland customer support has been notified about the posted complaint.
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                                G
                                gowtham5845
                                Feb 27, 2023
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                                Hello Sir/Mam,
                                I have ordered woodland shoes on 23/02/2023. these shoes delivered on 27/02/2023 As I want to return because the shoe size is big It doesn't suit my legs.
                                Order details are;
                                OR - 2699913
                                lace-up's
                                Camel hiking boot
                                FGC0L4001101C005
                                Invoice No. [protected]
                                Contact [protected]
                                Mail- [protected]@gmail.com
                                I have mailed to estore & care of woodland many times but no any reply.
                                Woodland customer support has been notified about the posted complaint.
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                                  G
                                  gowtham5845
                                  Feb 27, 2023
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                                  Have dropped an email for return and refund request for my order
                                  OR-2699913 No response from them. Even their customer care number doesn't work.
                                  Please respond as quickly as possible.
                                  Tracking Number on DTDC- I20037345
                                  Woodland customer support has been notified about the posted complaint.
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                                    D
                                    dhirenbisht
                                    Feb 23, 2023
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                                    Address: lodhi road new delhi

                                    I have purchased a woodland sandal on 27 th jan23
                                    it has not completed 1 month and not wore regular but broke suddenly today when i was walking on road.
                                    please suggest what to do
                                    Woodland customer support has been notified about the posted complaint.
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                                      I
                                      itspraveen
                                      from Hyderabad, Telangana
                                      Feb 22, 2023
                                      Resolved
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                                      Resolved

                                      I have ordered sandals under order no: OR-2687316 from https://www.woodlandworldwide.com/ on Feb 11. Even payment is done. But the product has not yet shipped. When i tried to cancel the order, nothing happens. I would like to cancel the order and get refund ASAP.
                                      Feb 23, 2023
                                      Complaint marked as Resolved 
                                      Got delivered today
                                      Woodland customer support has been notified about the posted complaint.
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