Woodland Complaints & Reviews

Hi, i bought woodland shoe in the month of january. Within 10 days o[censored]se stiching got open. We contacted kamla nagar showroom, and ask them to replace the shoe but they refused. After 15bday they had returnedus therepajred shoe. Now again sole of shoe got broken we are fail to understand to whom should we contact cos lasttime behavior of the showroom guywas not good. We cant expect such bad quality from woodland. Please help me in complete replacement of shoe.

I am a Woodland fan since last 10 years. I am using woodland footwear regularly and quite satisfied with the quality. But recent experience with Woodland raised certain question about brand value of Woodland.

I bought a pair of sandals from Woodland store Dombivali (Mumbai). It was a new arrival hence no discount and no other offer. We bought it at the price of Rs. 2399. We were expecting good performance as usual with the product. But to out surprise, with 4-5 days o[censored]se its sole got split, threading got torn and some fancy buckle came out. We went to the store and complained. They took the product for repair. We received the product back after almost 10 days. It was repaired vey poorly. Finishing of repair was very bad like a road side cobbler. We again returned it. Then we got the product back after a week. Once again the repair done was poor. But we took the product as it was okey to use. But to our surprise with 3-4 days o[censored]se it again got the almost same problems as earlier. This time, we complain to the Woodland customer care email id. They asked us to deposit product at store for inspection and repair by their staff. We went to the store and deposit the product. We were asked to wait for 10 days. After 10 days we went to the store, the store person was still keeping sandals with him unrepaired. We contacted customer care again. This time they got it inspected. But they said as the product has wear and tear and roughly used so they can not repaired it / exchange it / refund it. They even said that my wife does not wear sandal properly.

Now my questions:
Does anyone expect this kind poor quality from Woodland?
Does anyone expect this kind of poor customer service from Woodland?
Does Woodland has right to disgrace a woman because she found their product defective?
Don't we have the right to demand the service and quality for the price we paid for the product?
Should we accept a defective item, cheaply repaired and not Up to the mark as per price?


Please consider this is an intimation of My Notice to moving to consumer court.


Thanks & Regards,
Sandeep Shrivastava
+91-[protected]
[protected]@hotmail.com

We submitted a sandal on 23 March on outlet at jailroad . when after chasing of 3 weeks I visited to collect my products and I was returned a product with more damage . Iam being told that I don't even recognize my product . I submitted the product for bad pasting issue and I was returned a tamperd product . now I will need to wait for another few weeks sourabh solanki the store manager is least bothered to even attend an address the issue . as a customer Iam not sure what Iam suppose to do next with such a crap service

Respect sir,
Usually my family, friends like to use your products for 10 years and i wish this company progress day by day. Sir, last month i purchase woodland shoes from your outlet at distt una, himachal pradesh but shoe threads worn out & pair design has defect. As i showed shoes to your manager after three days of purchase and he has accepted it but refuse to change these shoes. I have humble request try to sort out this issue on your basis to keep company loyal customers.
I will be thankful to you.
Rajneesh kumar, mob no [protected].

I m ordered shose from your site odder is GC[protected] UK size how I received uk41 order not available in site. Why they were sand and customer care no is not repoding.I need to be received my true order.

I had purchased leather shoe article no. L231110a 43 size brown colour from aero club(Woodland) ugf shop no. 14, 15, 16 western mall, ludhiana at rupee 7995 cash memo 4209 on 29.02.16 within 3 days shoe was open from one side and same day i told the store manager o[censored]pper given address and he promised me that the shoe will be 99%replaced in 15 days and now he is giving me that shoe saying that sry sir we could just repair them ...I hadnt accepted the same ...So hope this complaint will help me in some how...

Dear friends woodland company ke branded shoes lete ho to in chijo pe dhyan do

*complaint of woodland brand*

* aapke warranty ke shoes jo aap woodland store me repair ke liye dete ho, to wo shoes company ko nahi bhejate hua local cobbler se aapko repair karake diya jata hai.
Dhyan me rakhana

Aap kabhi bhi woodland ke shoes kharidane ke baad wo rapair kar ke jo aapko dete hai wo kahase aapko...

I am dharmesh dhamsania, advocate, i am purchase shoes in rajkot city woodland show room, dr. Yagnik road, model no, tmpo6fwr men shoe gc 0333106w 13 black 39, dt. 03-feb-2016. When i walk with this shoes sole noise chui.. Chui... Chui... So i am very disturb for this noise. Kindly solve or change my shoes shortly. Intimate me.

Dear one i bought the floaters on 14th feb, i hv been wearing it, i bought this because i thought woodland was tough, but i am dissapointed by the performance .i bought it from meenakshi mall woodland .
value 2895, my name simran singh used debit card, contact [protected]

Hi sir I am Jay bhanushali
i had purchase woodland shoes on 19/12/2015 and with in one month shoes was defect and they given me three month warranty for repair but after long process they are not ready to repair but also they are passing me local to upper and upper to local service channel...after long wait today i complain to you please solve my issue

I have purchased woodland shoes worth rs-3395, only after 5-10 days i found it was defective from front side...then i take the shoes to the woodland store shipra mall, indrapuram, ghaziabad...from here only i have purchased the shoes...they taken the shoes as the part of warrenty nd given me back after one month...nd i found that the have just stick the shoes with adhesive nd given back...i gave them back to repair it...nd now they r saying...

Hi,

I recently purchased 2 pairs of Woodland shoes in one go for which I paid an amount of Rs.9444/- in the sale. The actual cost of the shoes is Rs.14000/-. The bill copy is attached herewith for your reference. Whilst using shoe shine, the color of the shoes has changed to dark brown. I immediately bought this to the notice of the store manager, Mr .Mahesh today and he tried using woodland shoe shine and one area of the...

I submitted my shoes as for repairing on19/01/16 and I purchased shoes on November end of 2015 only nd from December in that shoes problem was seen so I submitted my shoes for repairing and after 1month 4days I got my shoes by doing many call through customer cares and even after that it as it was without repaired the woodland store were giving my shoes I didn't accept nd after talking to customer care they call me back nd telling u take ur shoes we can't do anything... What the he'll company Is doing the company should be pay penalised...

Although the quality of your rugged shoes may be good but your formal shoes needs lot of catch up. I had recently purchased a formal shoes during Deepawali and to my surprise it was defective and had to get it replaced after a lot of hardship after 2 months of follow up. During the relacement I went with a more traditional model to avoid discoloration however I found the shoes was of substandard quality and the color was fasting for both the shoes however indifferently and both shoes turned different. I have raised a complaint about the same but the same is falling on deaf ears.

This is regarding black formal shoes (L230-6, size 42) purchased from Woodland South Ex Store around 22nd Jan 2016 I would like to inform you that wearing the shoe on single occasion I found a mark on the face of one of the shoe and I took the shoes to the store on 7th Feb2016 to get it cleared. The store guys tried to remove it but nothing happened and in the they told me that we have to send to the concerned department and they might able to clear it.( Repair Slip 452)

Today I went to the store to collect my shoes and I found the mark as it is and what was surprising that there were roughness and marks all over both the shoes. When I questioned the store guy he said it might have happened in transit(as the shoes were not kept in the box). Later on the store manager came with his explanation that rubbing might have been done to remove the mark and because of rubbing it might have happened. He asked the store guy to apply some cream and see whether the marks and roughness goes or not. But even after that I am not convinced with the shoes condition and I refused to take the shoes. No one expect such kind on things from a brand like Woodland.
Later on I called the customer care from the store itself twice to report the issue and customer care executive had a word with the store manager and asked him to send the pics of the shoes.

.lets start with the 1st incident i have faced.

i gave my shoes for stitching and pasting to woodland outlet in karol bagh.when i received my shoes back its sole was changed and was tore apart hole in sole it was like "beggar shoe".i told the outlet people it not my shoes "my sole was in better condition not like this"but the outlet people didn't listen to me.regardig this issue i mailed the customer care of woodland but i havent got any solution and they have stopped replying my mail even.

2nd incident in the month of December 2015 only i bought woodland sweater it got loose with in 15 days or so.i visited store they told me sorry sir we cant help in that.

shoes related issue images are attached below with outlet card.you can see my shoe condition and it sole condition totally different.

Name: pushkar pawar
Contact no is :[protected]

Hello Sir/Madam

Respected sir/ medam 01 December I dropped a mail to u all most two and half moth back till to day from company no one contacted me and not solved my problem. I hope atleast I will get the response from your side.


Earlier message


Few months back I had bought shoes from your outlet and as these was some issue I had given it for repair and i followed you people to send the shoes through courier and manager said you have been tied up with DTC courier service and not tied up with the professional courier.and told me to send the scanned copy of the receipt and there was no response even after doing that.


I am staying around 500 km from Bangalore. and when i came second time to Bangalore on some official work and went to shop asking for shoes with the receipt manager was told that its been long time we don't know where the shoes are and now the manager has been changed so we cant process with the old orders .


We spend thousands together money to buy your product and you people are thinking to send it through the professional courier and no proper response even after so many follow ups through mails and personal visit to the shop.


With the great concern and the respect over the popularity of your product i am personally dropping you mail to help me on this. Else i will make it viral and i had to take next step over this.


Please do the needful on priority. we are ready to show the bill and receipt if you want. contact phone no [protected]

I bought the sandals from Attingal branch (Trivandrum district).One of the strip was damaged and i gave it the store for replacement on (24/12/2015).Now its almost two month, i didnt receive anything.Can i know when will i get the strip.I contact the store but they dont have any idea.

I bought a gents sandal from brookefield showroom in coimbatore which was said to be on 40%offer-Mrp of the product is 3395-/- inclusive of all taxes.While billing is being done it is billed as 3395 -40% and theb again 14.5% vat is been added.The billing cost is coming to 2332 which is totalling around 30-32% from mrp.why again vat is been added when mrp of the item is inclusive of all taxes.Are customers being fooled in stating as 40%offer and charging taxes twice.Really disappointed that a multinational company is foooling customers in this type of wrong billing

I purchase a jacket JC 232 from your store of Ranipur more Hardwar on 30 . 12 . 2015 but it used by me about after 25 days . after wear it, i saw that jacket is going more down in back and in front going up . collar stitching is showing not good look .
I went to store but he told me to call to costumer care . I call there but i did not get satisfactory reply .
I request to short out my problem .