Woodland Complaints & Reviews

I bought a pair of woodland shoes from retail store. The Shoe model gc 1042111S is on sale 40 %. MRP shown was 3985. On the website, woodlandworldwide.com the same shoes with gc 1042111W instead of gc 1042111S and a light brown camel color is priced at 3295 and after discount online price is 2000.
For diwali what seems to me is they raised the mrp and created a new label model number gc 1042111S for the same product and selling at discounted price.

I ended up paying 600 more. and felt cheated.

Hi,

I purchased woodland shoes worth Rs.4240 (including Brown polish) from Woodland showroom located in GIP mall, Sector 18, Noida on September 26, 2015.

The look when i purchased is dark (PFA-211003) . after 10-15 days o[censored]se i polished the shoes after removing the dirt by using the hard bush(Woods). Even after polishing with Brown colour polish the look of the shoes is dull(PFA_164621). Doesn’t looks like i have polished.

From past 5 years I’m using woodland shoes of same type and didn’t faced any problem. I'm not at all satisfied with this product.It's frustrating that i have spent Rs.4000 and even after polishing, it doesn't look good(faded). Even i showed the same in the showroom i purchased. They asked to mail/call the customer care.

Please resolve this issue at earliest by replacing/refund of money.

Bill No: 10415
Date of purchase : 26/09/15
All detalis can be found on the bill attached (PFA[protected]

Thanks,

Madhava Reddy

Mob: +91-[protected]

I purchased one pair of shoes today from a factory outlet where it was displayed a 40% discount but at the time of billing the cahier charged 20 % extra plus vat at 12.5% means against the noted line MRP including all taxes. I have bill and payment receipt. The sale is as on 25..10.2015 quite unethical and misleading attracting a consumer refressal if not, a suit will be filed accordingly.

Shoes purchase on date 21-09-15 shoes damage date 25-09-15 i given to shopkeeper on date 26-09-15 to repairr shoes and he said your shoes was not repairable at here so we r sending your shoes to h.o department delhi woodland policy is 15-20 days repair day but on date 21-10-15 the shoes was not return to me i called in customer care but no one asnwered me correct i purchase my shoes @ maninagar woodland store

Sir, I purchased my woodland footwear from parinthalmanna Shoroom it karala (state) Malappuram (Dist) on 12/8/2015.after 4 week footwear becom fade. It's foot touching part Chang dim Colour & material become damage ! Please any response reply

Initially when I bought the shoe there was a problem, My toes were hurting when asked with the shop people they said since its new its happening like that. After we use it for say 4-6 months It will be fine. So i had not bothered to raise a complaint. But now its been long time, almost close to an year. It still is causing me the same trouble. I need a replacement for this ASAP. This is the description of the Shoes r1gc 0934110w13 assr 0 footwear (leather) MRP 3370 INR Dated 24/01/2015 Place of purchase: Bangalore, Aero club. My contact Details: [protected]@gmail.com

I placed an online order for a sandals worth 3195/- through credit card EMI option on Sep 11 2015 with order number 119404. I waited for a week but I did not get the delivery. I called up customer service and they said with 24hrs they would dispatch but dint happen. Again after 3 days i called up they took another 24hrs but not delivered. Later I called and asked to cancel the order and refund money because of the poor service, the agent on the phone agreed to refund and said I would receive confirmation SMS by evening but I got nothing. Next day morning when I called about my refund the agent was very rude and said they cannot refund instead the wil deliver the product which I don't require anymore and refused to transfer call to supervisor.

I purchased shoes on 1/09/2015 from shop M/S Aero club woodland store shop no. C-173, Jail Road Fateh Nagar. sole was in such a poor condition my feet when i walked can be seen from b/w leather and sole.Repair slip no.307 on[protected], promised to deliver me shoe by a week but all vain. I have to leave outstaion n will return in 2 months, poor customer dealing by workers of showroom.

have purchased one shoes from woodlandworldwide.com . Order no 117923 amount Rs 2427 on 27 aug 2015 . When i received the shoes on1st september i found it is more than 2kg weight and look wise it is bulky . Immidiately i have called woodland to exchange the shoes with other light shoes . Firstly they refused then after mailing and several phone call they take the shoes return back through their courier partner on 5th september 2015 . and i have asked them to exchange the shoes with another shoes with another article they agree . i have given them the article no in the mail . But when i called them in 10th september they told me that the discount is finished we can not order the shoes . i have asked them to return my money they firstly got agreed and told it will take 45 days to reach your cheque to your home, i have agreed for that . when i have called them on 22nd september 2015 customer care told me that we will talk to our management whether we can return your money or not . after so many phone call to customer care till date they are not willing to return the money

This complaint is regarding Woodland store Shop No. 10 UGF Shipra Mall, Ghaziabad. A pair of sandals with some defect was submitted to the store for repair on 09.08.15 and the date of delivery was 30.08.15, the article is not yet received and every time we follow up, there is no definitive response from the shop owner.

I have purchased woodland shoe of green color worth Rs. 3500/-. after one year only it's sole got few cracks. thsi is found only in one shoe (Right). The other shoe is in good condition. Can the sole of other shoe be replaced at showroom.I wanted to get it repaired as the upper part of the shoe is in very good shape. Bhupendra Singh Chaudhary Raigarh (CG) [protected]

Purchased an woodland Shoe form its original site with order No.108730 on 06/26/2015. with an expectation that woodland products are the most durable one, but with my current experience by using this product I'm totally unsatisfied. The threads of the shoes are automatically coming out. Was not expecting such a worst product from woodland. I feel like i have totally wasted my money,

I purchase a wallet on 12.07.2015 via receipt no 2509 rs. 849.00 but color of black wallet change to white at different part of the wallet. i made the complaint at Gorakhpur ( up) but they polished the wallet in black color. But after few days same problem occur, the wallet color turned to white from black. kindly do the needful . thanking you.

I had purchased this shoes on 03/03/15 at Rs4640.00 and also purchased shoe shiners at Rs 245.00

I had taken this shoe and noticed the left shoe has a light brown colour and right shoe has dark brown colour by 27/3/15 and same day i took the shoe at the store i had purchased.

Manager also agreed to the difference between the shoes and sent it to company for review and the complaint number is CF-65.

As woodland promises a return of product i was expecting the same but i got it returned just with polish applied after 25 days.

Manager of the store promises me the next time i face this issue the shoe will be replace with no questions.

Again i had the same issue followed-up within a week.

This is not only a shame for me to wear it but also for the woodland brand and the promises it makes about the service and replacement.

I was asked to re-submit for review and got it back polished and nothing about the return.
Got back the shoe again after 15 days.
Again polished .

this time i didn;t collect it from the Woodland outlet in jayanagar 4th block.

-And upon questioning the customer care i received the response as they didnt find any wear and tear on the shoe so they cannot replace it as per policy.

If that is the thing then why did you promise about the zero maintenance and replacement of product in 3 months and life time service warranty.

I purchased a pair of woodland shoe GC 1120111W13 ( blue colour) on 22/12/14. Because i liked the design and colour of the shoe. Bt after 3 months of occassional use the colour of the rubber material turned yellowish( which was previously white) I am very much disappointed about this product because the reason for my buying is no more. Kindly look into this matter

I brought woodland footwear on dates 16.06.15 from andheri store near nadko market. which cost me around 3000/- INR. Before a month sandle is start fading its color. The color was dark black which is spread on my legs and I got skin problem due to it. when i launched complaint against it on the same store. store manager take me more 10 days for R&D. after lots follow ups he is returning me the same shoes and telling me tht we will repair it again and again. M I fool to spend the 3000/- rs and taking lots of follow up to defective product??? I need my amount refund.. or else i will file this case on consumer court...

Dear Sir / Mam, This is to inform you that i am Avinash Sharma, and i am very loyal and regular customer of yours, even i used to strongly recommend your product to my all friends and relatives, but this time i really had a bad experience with your product . in the month of Feb 2015 i purchased a woodland shoes from your mahagun outlet vaishali, just after 3 months the shoe leather was totally damaged and all the layers of the shoes went visible with a very rubbish look, as the vacation seasons were going on so i went to my home town, when i returned back to Delhi i went to your Mahagun store as well as i spoke to the customer care toll free number also[protected] with the above said complain, they are ready to short out the problem but they stated that i need to click a picture and send the same to the customer care department will take about 10 to 15 days to get it done, till the time i have to wait . As after the unsatisfactory solution given by your employee it seems that i have to purchase a new shoes for the time being as its a very necessary accessories for daily use, apart from that again i have to make a follow up and visit at your store to check out the status of the same, as you are also aware that the profession i belongs to have a very busy schedule and its a very tough task to filter out some time for these unnecessary issues. Being such a reputed brand this type of quality and service is not except able. So i request to the concern person that kindly look into the matter and do the needful either by refunding money or by replacing the product from your store ASAP. Attaching you the snap of the product for your reference. Looking forwad for your positive response and solution.

I purchase shoes at karol bagh woodland Mrp on shoes is 3195rs incl of all taxes But he charge 1800rs.i say to the manager but he reply 12.5% vat after less 50% discount.i say mrp incl of all taxes He refuse .please solve my problem I also have a proof of purchase

Myself Brajendra Kumar Porwal Age:33 years, working in a government organization in India.I am the regular customer of Woodland since last 10 years. On dated 27/07/2015 I have made a purchase of Woddland Shoes from M/s. Aero Club Woodland Store Shop no. 49-b, Garh Road, Meerut, Uttar Pradesh India VIDE BILL no. 1395 /2015267 Date: 26/07/201, amount 3095 Rs. SMC:TEM04.The description of item is item no. GC 0580108W13 CAMEL 42 FOOTWEAR (LEATHER). The shoes are making a heavy noise on walking. This noise is from the rubbing of leather with socks. As the walking distance is long the noise goes louder. After visiting to WOODLAND outlet they shows that nothing can be done, you have to use that any how. On purchasing of such costly item this irritating noise can not be affordable. So kindly make an arrangement to change this model with another model and difference of the price will be paid to your outlet.

i bought a pair of shoes worth Rs 3520 from sec 14 gurgaon. till then i have submitted this pair two times for repair. and they are torn again. i request you to provide a permanent solution because it is not working out i cant submit my shoes again and again.like this. i am really tired of all this