Woodland Complaints & Reviews

I placed an online order for a sandals worth 3195/- through credit card EMI option on Sep 11 2015 with order number 119404. I waited for a week but I did not get the delivery. I called up customer service and they said with 24hrs they would dispatch but dint happen. Again after 3 days i called up they took another 24hrs but not delivered. Later I called and asked to cancel the order and refund money because of the poor service, the agent on the phone agreed to refund and said I would receive confirmation SMS by evening but I got nothing. Next day morning when I called about my refund the agent was very rude and said they cannot refund instead the wil deliver the product which I don't require anymore and refused to transfer call to supervisor.

I purchased shoes on 1/09/2015 from shop M/S Aero club woodland store shop no. C-173, Jail Road Fateh Nagar. sole was in such a poor condition my feet when i walked can be seen from b/w leather and sole.Repair slip no.307 on[protected], promised to deliver me shoe by a week but all vain. I have to leave outstaion n will return in 2 months, poor customer dealing by workers of showroom.

have purchased one shoes from woodlandworldwide.com . Order no 117923 amount Rs 2427 on 27 aug 2015 . When i received the shoes on1st september i found it is more than 2kg weight and look wise it is bulky . Immidiately i have called woodland to exchange the shoes with other light shoes . Firstly they refused then after mailing and several phone call they take the shoes return back through their courier partner on 5th september 2015 . and i have asked them to exchange the shoes with another shoes with another article they agree . i have given them the article no in the mail . But when i called them in 10th september they told me that the discount is finished we can not order the shoes . i have asked them to return my money they firstly got agreed and told it will take 45 days to reach your cheque to your home, i have agreed for that . when i have called them on 22nd september 2015 customer care told me that we will talk to our management whether we can return your money or not . after so many phone call to customer care till date they are not willing to return the money

This complaint is regarding Woodland store Shop No. 10 UGF Shipra Mall, Ghaziabad. A pair of sandals with some defect was submitted to the store for repair on 09.08.15 and the date of delivery was 30.08.15, the article is not yet received and every time we follow up, there is no definitive response from the shop owner.

I have purchased woodland shoe of green color worth Rs. 3500/-. after one year only it's sole got few cracks. thsi is found only in one shoe (Right). The other shoe is in good condition. Can the sole of other shoe be replaced at showroom.I wanted to get it repaired as the upper part of the shoe is in very good shape. Bhupendra Singh Chaudhary Raigarh (CG) [protected]

Purchased an woodland Shoe form its original site with order No.108730 on 06/26/2015. with an expectation that woodland products are the most durable one, but with my current experience by using this product I'm totally unsatisfied. The threads of the shoes are automatically coming out. Was not expecting such a worst product from woodland. I feel like i have totally wasted my money,

I purchase a wallet on 12.07.2015 via receipt no 2509 rs. 849.00 but color of black wallet change to white at different part of the wallet. i made the complaint at Gorakhpur ( up) but they polished the wallet in black color. But after few days same problem occur, the wallet color turned to white from black. kindly do the needful . thanking you.

I had purchased this shoes on 03/03/15 at Rs4640.00 and also purchased shoe shiners at Rs 245.00

I had taken this shoe and noticed the left shoe has a light brown colour and right shoe has dark brown colour by 27/3/15 and same day i took the shoe at the store i had purchased.

Manager also agreed to the difference between the shoes and sent it to company for review and the complaint number is CF-65.

As woodland promises a return of product i was expecting the same but i got it returned just with polish applied after 25 days.

Manager of the store promises me the next time i face this issue the shoe will be replace with no questions.

Again i had the same issue followed-up within a week.

This is not only a shame for me to wear it but also for the woodland brand and the promises it makes about the service and replacement.

I was asked to re-submit for review and got it back polished and nothing about the return.
Got back the shoe again after 15 days.
Again polished .

this time i didn;t collect it from the Woodland outlet in jayanagar 4th block.

-And upon questioning the customer care i received the response as they didnt find any wear and tear on the shoe so they cannot replace it as per policy.

If that is the thing then why did you promise about the zero maintenance and replacement of product in 3 months and life time service warranty.

I purchased a pair of woodland shoe GC 1120111W13 ( blue colour) on 22/12/14. Because i liked the design and colour of the shoe. Bt after 3 months of occassional use the colour of the rubber material turned yellowish( which was previously white) I am very much disappointed about this product because the reason for my buying is no more. Kindly look into this matter

I brought woodland footwear on dates 16.06.15 from andheri store near nadko market. which cost me around 3000/- INR. Before a month sandle is start fading its color. The color was dark black which is spread on my legs and I got skin problem due to it. when i launched complaint against it on the same store. store manager take me more 10 days for R&D. after lots follow ups he is returning me the same shoes and telling me tht we will repair it again and again. M I fool to spend the 3000/- rs and taking lots of follow up to defective product??? I need my amount refund.. or else i will file this case on consumer court...

Dear Sir / Mam, This is to inform you that i am Avinash Sharma, and i am very loyal and regular customer of yours, even i used to strongly recommend your product to my all friends and relatives, but this time i really had a bad experience with your product . in the month of Feb 2015 i purchased a woodland shoes from your mahagun outlet vaishali, just after 3 months the shoe leather was totally damaged and all the layers of the shoes went visible with a very rubbish look, as the vacation seasons were going on so i went to my home town, when i returned back to Delhi i went to your Mahagun store as well as i spoke to the customer care toll free number also[protected] with the above said complain, they are ready to short out the problem but they stated that i need to click a picture and send the same to the customer care department will take about 10 to 15 days to get it done, till the time i have to wait . As after the unsatisfactory solution given by your employee it seems that i have to purchase a new shoes for the time being as its a very necessary accessories for daily use, apart from that again i have to make a follow up and visit at your store to check out the status of the same, as you are also aware that the profession i belongs to have a very busy schedule and its a very tough task to filter out some time for these unnecessary issues. Being such a reputed brand this type of quality and service is not except able. So i request to the concern person that kindly look into the matter and do the needful either by refunding money or by replacing the product from your store ASAP. Attaching you the snap of the product for your reference. Looking forwad for your positive response and solution.

I purchase shoes at karol bagh woodland Mrp on shoes is 3195rs incl of all taxes But he charge 1800rs.i say to the manager but he reply 12.5% vat after less 50% discount.i say mrp incl of all taxes He refuse .please solve my problem I also have a proof of purchase

Myself Brajendra Kumar Porwal Age:33 years, working in a government organization in India.I am the regular customer of Woodland since last 10 years. On dated 27/07/2015 I have made a purchase of Woddland Shoes from M/s. Aero Club Woodland Store Shop no. 49-b, Garh Road, Meerut, Uttar Pradesh India VIDE BILL no. 1395 /2015267 Date: 26/07/201, amount 3095 Rs. SMC:TEM04.The description of item is item no. GC 0580108W13 CAMEL 42 FOOTWEAR (LEATHER). The shoes are making a heavy noise on walking. This noise is from the rubbing of leather with socks. As the walking distance is long the noise goes louder. After visiting to WOODLAND outlet they shows that nothing can be done, you have to use that any how. On purchasing of such costly item this irritating noise can not be affordable. So kindly make an arrangement to change this model with another model and difference of the price will be paid to your outlet.

i bought a pair of shoes worth Rs 3520 from sec 14 gurgaon. till then i have submitted this pair two times for repair. and they are torn again. i request you to provide a permanent solution because it is not working out i cant submit my shoes again and again.like this. i am really tired of all this

Respected sir/madam I am a regular buyer of woodland products. And i have purchased a pair of woodland shoes 3 months ago from M/S. A to Z fashion pvt. Ltd. Woodland store, Sco..80, 81, sector 17 d, chandigarh. Sr. no. 1220112w13 CAMELS 41 FOOTWEAR (LEATHER) Shoes. Tel:[protected]. And price is 2357/- rupees. The stich above the shoe is opened with in 2 months. I contacted the dealer regarding the problem but he didn't pay any attention to my complaint. Pls advice your dealer to solve the problem. And I think this is duplicate woodland Yours faithfully Rajesh kumar [protected]

Dear Sir I have purchased woodland shoes Rs. 3500/- pay by Debit card from Shopperstop Fun Republic Fun Mall Gomti nagar Lucknow, UP, India on 29 March 2015. Unfortunately after some days one shoe upper side material start melting in small size and day by day increasing on size, according customer care I deposited in Shopperstop with receiving Where purchased. Hence It is request to you kindly repair or replace the shoe. Awaiting your positive and favourable response as soon as possible. Anil Kumar Srivastava 268/641/2 Tilak nagar Aishbagh Lucknow. U P. India

Just Reminding again - It is my kindness that still I am waiting for your response, but I think it would be good if I take some action against you guys because of just keeping me wait and wait. I am shocked that how you people deal with your customers with such kind of services, really un-tolerable. I bought shoes and within 12 days, it shown its quality. More than 1 month has been going to pass and still I didn't get any favorable response from your side. Consider this mail as my last request and if you will not give me any through you guys then I will go to consumer court and they will deal with you and for any circumstances, you guys will be responsible. Regards, Chandan Singh [protected]

Dear Sir, I am regular buyer of Woodland products and I have purchased several goods in the past for my personal use. Always, I trust the product quality and the service provided after purchase . Recently, I bought my leather shoe from Woodland showroom, Malad Infinity Mall, MUMBAI for Rs 2500/-. with some expectation. To my disappointment, within One month -I see the product is defective and i have got severe Shoe bite on both my foot. I went to the showroom in the month of (MAY, 2015) and showed my condition and told them i could only wear it for two or three day in same month, he asked me to bring the product and we will repair it within 10-15 days. When i called them in the month of (MAY, 2015) within stipulated time frame they responded another one week time, so following week i had gone to collect the Shoe in the month of (JUNE, 2015), assuming that the Shoe might have got repaired and i would wear it without any worries. To my utter surprise, when i wore it and walked few yards, the problem remains the same. I again got the Shoe bite on both my foot and could not manage much as i had to go to office in morning. I request you to refund my money back or give me replacement with some good product which can be manageable. I am disappointed with the services provided to me. I hope you please take my CASE on HIGH PRIORITY bases and please no excuse this time... I don't want anyone to face same problem and urge you guys to improve your QUALITY SERVICE. BIG BRAND but NO QUALITY SERVICE. In the end i can't wear this SHOE at all... I hope to look forward to my response ASAP... Regards Anushree Zutshi Kandivali (E), MUMBAI [protected]...

Recently i bought a pair of woodland shoes for jogging purpose. but upon wearing i found that there is a small design issue with the shoes due to which it actually hurts my feet on wearing the shoes. The rear nerve of my feet has been seriously hurt due to the hard material that lies with the pair of shoes. I am able to use the shoes comfortably and it serves no purpose of mine. I need to exchange the pair of shoes or need my money back.

hey, i had purchased a pair of shoes from gandhidham gujarat WL showroom bt within 2 month its sole torn and its side started ripping. i complaints abt it where from i purchased he says i will get it repair and will be provided within 10 days, i agreed and didn't said anything of refunding of money or whtever. later on i got the same after 15 days bt carried out without seeing as they had packed with box. when i just saw at home i surprised! shoes condition was bad then worse. quickly again i gone to show room bt he backed out abt it and says i we repaired it well. nw don't knw nothing. how bloody they are making fool to the people. very cheap quality and cheapest are its seller.