Woodland Complaints & Reviews

My online order # is 241279 and still is in process as ordered on 10-Sep-2016. I am not able to get the exact status and additional details on my email ID about my order. Further I tried to contact on customer care number but unable to reach. At the time when I ordered, Got a SMS on my number mentioning refer email ID for additional details, but till date have not received any of the email from company as of now.

I had purchased p0013_fwr men sndal gd1294113 camel 43 on 28/6/2016 from woodland retail shop address- shop no.22, ummachigi complex koppikar road, hubli, karnataka. Within 2 months of purchase the sandals got damage, that too stitching issue(Woodland is famous for stitching). I went to that shop and told them about this. The manager of the store said it takes 20days to repair it. So i said him i'm ok with it but give me spare sandals until then. He said there is no option like that. I told him woodland is becoming so cheap in the quality which gets damages within 2 months of purchase. For that ur dumb manager says on request i will fix the issue within 10 days. The tone was like i should beg him. Else he told me to get it done by local repair shop. I want woodland company should agree that they are very cheap in the quality or replace ma sandals or give ma money back . All the photos have been attached (Damages and invoice copy).
Note- if i wont get reply within two days i'm going to fight against you in consumer court and pls get ready for free social media publicity of the issue.

Woodland shoe purchased in online from website http://www.woodlandworldwide.com/

Order No 230083
Money Paid 2200 Rs/-

I tried contacting these people through email [protected]@woodlandworldwide.com, [protected]@woodlandworldwide.com and toll free [protected] and landline [protected]

I received a damaged piece and still now didn't return my money back and also not taken the product back.

I want to know whether that website is a genuine one or else should I register a complaint with govt of india

M/S.AVTAR SINGH & SONS, Woodland Store, F18 Inner Circle, Connaught Place

Telephone number [protected]


Complain
I brought a woodland waterproof-sole damage proof shoes (as stated by Woodland on pre purchase) on 22/05/2014 for Trekking purpose. I bought the shoes for a price of Rs. 7995 from Connaught Place, Delhi. I wanted to use it for Trekking and found that it was not waterproof as told to me by the sales agent. I was also told that the shoes will be covered under lifetime warranty.

I complained it to woodland and submitted the article for inspection. I have along with me the relevant supporting documents in the form of images of all the claims made by me here. After a couple of weeks they returned the shoes saying that there's nothing that can be done about it.

I accepted the shoes back and stopped wearing.

Couple of weeks back on 15th of July 2016 when I took that shoes, I found out that that the sole of the shoes has left the leather of the shoes.

I went to the woodland stores of Kashipur([protected]) in Uttarakhand and deposited it.

They have returned the shoes to me after one month without doing anything about the shoes stating the fact that it got returned back from the manufacturing department without getting repaired.

It is very painful for me to receive such a pathetic response from a brand on which I've entrusted so much of faith and at the end of the day found out that woodland is one of worst service provider when it comes to supporting services.

I have been complaining to woodland to their emails at [protected]@woodlandworldwide.com, [protected]@woodlandworldwide.com. I have also complained about the same on their Facebook page and also on the official twitter account. I have also talked to them over phone on their helpline [protected] and a personal number provided by them on [protected]. I have the voice recording of all the conversations with them. They had initially assured me over the emails and over telephone that they are looking into the issue. However after an email they have stopped replying to my emails and stopped picking up the calls on the private number provided by them i.e. [protected]. Over the telephone they told me that they cannot provide any information and they are looking into the issue and they will inform me about the relevant development over the email. Their email never came.
Similarly they told me the same over the twitter and Facebook that they have forwarded the complaint to the relevant department and they will reply. But the reply never came.
It had cost me huge damage because that was the only pair of shoes I wanted to carry along with me to a student exchange program to a different country that I am going. Now I am stuck in a very bad situation since I don’t have an extra pair of shoes that I can take along with me which suits my requirement. I feel duped and cheated.

Hi,
I am Manu, I have purchased a shoe ( ITEM CODE : GC 1406114 COLOR:CAMEL SIZE : 41) from woodlandworldwide.com, and i got a confirmation mail from ccavenue.com after payment.but there is no reply or confirmation mail from woodland regarding order/shipping information. order details as follows,
Dear Customer,

You have received an order on http://www.woodlandworldwide.com
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by e-mail at : [protected]@woodlandworldwide.com.

For your convenience, we have included a copy of your order below.

Order # Order Date Order Amount
237405 Aug 17, 2016 2013.00


Billing Details

Customer: MANU PRASANTH | [protected]@gmail.com | [protected]
Address: Kollara House P O mullassery, Thrissur, Kerala - 680509, India
Customer IP: 116.68.120.191
Pay Mode: DEBITCARD - State Bank of India
Bank Ref #: CCADH1PWW426
Instructions: None


Shipping Details

Contact Person: N/A | N/A
Address: N/A, N/A, N/A - N/A, N/A.


Please do the needful.
with Regards,
Manu Prasanth K M

I had purchased Sandals from Woodland Store in VASHI Raghuleela mall. Just in two days of purchase there was a problem in eyelets sticching given for repairs. Which I got after two weeks. There is one more very serious problem is that the belts of both the units of sandals are of different size due to which when I wear the sandals I feel very visible and apparent difference in the two units. I had submitted the sandals to the woodland dealer at Raghuleela mall VASHI with a request for replacement as the difference in two units are clearly due to Manufacturing defect.
Bill no.01287 datd[protected]
Article No, G0103511
Size 41
1 repairs slip No.11 dates[protected]
Wood land store Vashi Ragulewla Vashi

NADEEM PAWASKAR
[protected]

Hi

I am sajesh. I purchased shoe from online website of woodland on 13.08.16
I got confirmation firm cc avenue regarding payment. But still there is no confirmation from woodland. My order details as follows

Dear customer,

You have received an order on http://www.woodlandworldwide.com
Please note :- the charge will appear on your credit card / account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by e-mail at : [protected]@woodlandworldwide.com.

For your convenience, we have included a copy of your order below.

Order # order date order amount
236535 aug 13, 2016 2139.00


Billing details

Customer: sajesh a sunny | [protected]@gmail.com | [protected]
Address: 5/232 manickamangalam, kalady, kerala - 683574, india
Customer ip: 117.213.71.29
Pay mode: debitcard - visa
Bank ref #: ccadh1pjk103
Instructions: none


Shipping details

Contact person: n/a | n/a
Address: n/a, n/a, n/a - n/a, n/a

With regards
Sajesh a sunny

I purchased this shoe from their store in cannaught place. With in a month o[censored]sing it the pasting started coming off. After 15 days they repaired it and gave it back but with in a few days again the same problem occurred. Again they have kept the shoe for 15 days for repairing. But all this repair period is counted in warranty period. What if my shoe pasting again starts coming off a day after warranty expires and they refuse to repair it. I thing warranty period should be refreshed from the date of repair and not from the date of purchase.

Shivam tyagi
Contact no-[protected]

I have purchased Woodland Men's Sneakers and I have just wore them for only 3-4 months and the threading of shoes started to worn out. the seller has told me that woodland provides lifetime warranty for their shoes but I have cheked online it is written that it provides warranty of manufacuring defect of 90 days only... That is not fair at all I Paid almost Rs 4500 /- which is the highest price I ever paid for my Shoes & I never Expected this type of Product... So, Please help me... to replace my product...

I am using woodland for the last 4 years. I have 2 pair of woodland shoes and 1 pair of woodland sandals.

The sole of both the shoes and sandals does not match the quality of rough and tough shoes and sandals. I myself slipped 2-3 times while wearing these products in rainy season. I have also discussed with other people using woodland products. They also have the same complaints.

It is my humble request from the management and the technical persons to kindly pay attention and try to improve the quality of soles..

I brought a pair of shoes from woodland store at sector -18, noida -201301 (u. p) for around rs 3000/-. within a few times of wear the shoe fully came apart, i. e. it cracked fully (photograph attached) due to poor defective manufacturing. on writing to the customer care of the company, they have refused to repair or replace the shoe.
The company is out to cheat and sell defective shoes, and my experience proves that woodland shoes are of poor quality which is accompanied by worst customer care service.

I hv a complaint for my purchased article no-l1762y, i purchase this from pathankot (Punjab), i want repair product from u or an option to purchase anything from ur store with same cost instead i[censored] not gave me my product... I hv received call from store that u refund me half money from total sum of rupees 4454... I want my product or option to purchase anything from store with same cost rs 4454

Hi,

I bought 2 pair shoes, 1 pair slipper 3 to 4 years back and have used weakely once only and kept in woodland box safely, unfortunately i went out off station and came back after 1 year and i used with in day all shoes and slipper soles tear small pieces and become like small ashes, i had never and not seen the quality of the brand like this and i felt very very bad experience of the woodland products.
It cost nearly rs - 8000 /- more of three items, so what should i do now i will throw and forgot the woodland or to change the soles and reuse. I never expected a brand like this.

My mail i'd - [protected]@yahoo.com, contact no - [protected].

I bought the shoe last year and the sole started wearing off and finally detached from the top. I complained to the showroom I bought from but he denied saying that leather quality of these kind of shoe are poor and it cannot be repaired. He also advised me to get it repaired outside.
People buy woodland boots for durability but I am loosing my faith in this company as I have faced a similar issue in my last shoe.
I can see similar complaints from other consumers too.

I have purchased one pair shoes from woodland outlet named jiwand singh & sons, e-11, south extension-2, new delhi-110049, bill no. d001csh[protected], amount - 2328, art. no. gc 1636114, colour-brown softy crust and size-40 on 06 jul 2016 during buying the shoes i asked sales boy/executive for polish, he said you can use neutral polish for these shoes. i went my home and applied neutral polish on these shoes and soon after polished my shoes colour has changed in very dark, immediately i went to outlet on 06 jul 2016 (same day) and i requested sales executive/ manager to exchanged the shoes but they refused to exchanged the pair of shoes and told me that you can go anywhere you can't get exchanged, i think this is monopoly of woodland. where is the my mistake? woodland must be exchanged these shoes. please do needful.

Regards
Avnesh kumar
Contact no. [protected]
[protected]@yahoo.co.in

We bought woodland shoes from asro club mumbai dombivli, aryawat bldg manpada road, dombivli (e)
Bill no 1) sfoot. fwr los shoels 1657115 red 40 costing mrp rs.3196
After discount rs.2157.00 dated 30th june 216

Within a day the red color started fading leaving the foot red. when contacted the shop for the grievance, he said it can not be replaced nor is there any solution. the remedy for this was if only we would had purchased some polish and applied it.
We were never updated about this polish at the time of buying the shoes.
This is kind of fooling business.
I am having the bill copy and certainly can go ahead in consumers if i am not getting the problem resolved.
The poor services with uneducated non cooperative staff is ridiculous.
Please look in to this and take earliest action.,
Shreya nimonkar
[protected]

Dear sir\madam
Yesterday i had recieved a pair of woodland shoes.i observed that the manufacture year printed on the box was in tempered condition and also the shoes appears to be very old.so i contacted this no. [protected] at 4:10pm on05\07\2016.they told me to send the photo of the tempered portion of the box.so i therefore requested to please arrange to interchange the old shoes with new one as early as possible.i am also enclosing...

Sir/madam i am using woodland shoes since my college days. but i had bad experience with the pair of shoes that i am using presently. i have purchased black leather shoes sometime in feb 2015 from woodland company outlet at kormangala. i am using these shoes since last one year. however when i wear these shoes and walk on marbonite, kota, shahabad flooring or pvc carpet floor in office, hotel or mall etc. it is making very irritating noise (karrrrr... karrrrr... karrrrr) which attracts the attention of people nearby and is very humiliating. i did not expect such performance from company like woodland. so i hereby request you to replace the pairs of shoes by good ones. hoping positive reply. thanking you in anticipation.
Yours faithfully,
Anathra jshetty
E-mail-id:[protected]@gmail.com

Respected Sir/Madam
I have ordered a Woodland sandal for men worth Rs.1791.
Flipkart have put forward offer for the particular item from 24.06.2016 to 26.06.2016.As I have ordered the item I got official notification from Flipkart that they have received my order and shipment will begin soon and will reach my locality by 02.07.2016.After one day I got a message stating that my item has been shipped.I was eagerly waiting for my sandal.But on 29.06.2016 I got a message that my order has been cancelled beacause the city which I opted for delivery is not serviceable and I may order another item.If my locality is not serviceable, they should have informed me the matter at the very immediate moment.But the offer duration was ended 2 days ago.Thus Flipkart cheated me.Please give me justice.

Dated: 01/07/2016
To,
The complain deptt.
Woodland shoe company

Subject : complain of problem in my woodland shoe and your consumer care also.
Sir,
My name is rohit nehra. i purchase woodland shoe pair (article no.gb1696115, size 42, color d.brown) from your woodland store aero club, shop no-188a, abulane meerut at 07.02.2016 which bill no is n080csh[protected].

Sir there is a problem in my shoe that both pair is damage from back outer.

I complained this problem at your authorized store woodland aero club shakuntla complex, opp. m. m. degree college, modinagar at 16.06.2016. but they are not taking any action for solve my problem.
I want to inform you that please solve my problem and take a fast action on my problem otherwise i will complain in consumer forum.
Thanks,
with regards,
enclosed: rohit nehra s/o shri veer pal singh
1. bill copy add:modinagar-201204
2. complaint slip distt: ghaziabad (u.p.)
mobile no: [protected]