Micromax Informatics Complaints & Reviews

Sir/madam. i purchased micromax mobile canvas spark Q380, after 6 months it stop working . then i given my mobile to micromax service centre chandigarh on 26 oct 2015. despite my many vists and affords i yet not receive my mobile. the company did not give attention to my calls and email. m totally disappoint, now plz do strong action againt them and help me to back my ph. thank you .

Hi my name is nikhil laddha My micromax phone has benn stolen I m providing IEMI no [protected] Pl block these IEMI so that robber will not able to use it You can contact me at [protected] Thank You

I have submitted my mobile on 14th nov with job sheet no:N[protected]. Again new job sheet created on 2nd dec N[protected]. Almost 2 month over but i m not getting my mobile, whenever i m calling getting same revert wait for 15 days its in process. micromax is not returning my mobile and they are not repairing

I have purchased Micromax Knight A350 on October 2014, then after I got Touch problem in the month of June 2015 which I submitted my mobile in Service Center took 1 and half months to get resolved, they promised me that they will extend Warranty Period to 3 months. Then on August I resubmitted my mobile for Button Issue which took 3 weeks to get it repaired. Now currently I have resubmitted on Dec 2nd and still now waiting to recieve my mobile phone. Again this time all the two problem + 1 new charging problem came. I have asked to replace with a new handset which they are not doing but saying Network Error or Website error. If Micromax is not eligible to resolve their customer complaint why they are selling their product in market? Shame on Micromax products. Whenever I visit Service Center there will be minimum 10+ customers sitting to get their issue resolved. Micromax being a big company is not making up with promises then they should be plucked out in the market... Very worst Customer Care, Service Center & Products.

Sir I had submited my handset micromax canvas unit A092 in micromax service centre on 20 october 2015.they had told me that you have to wait 30 days but after 30 days whenever i call to them.they always say to me that you have to wait 10 to 15 days.now 2 month 30 days had passed but they did not give me my handset. then one day i send a mail to you.same day i receive a call from micromax service center. they said to me that they will solve my problem and said to me that you send me your jobsheet and original bill picture in this email id (support. [protected]@india. com)so i sent it.next day they called me and said your handset can not be repair so i will replace your handset in 3 days .you only send me a mail in same email id that i want to replacement my handset so i sent it .nextday they called to me and said that your handset is not in my stock so i will return your 95%(4800) money of your total amount of handset(5100) .you have to only do that you sen me your account no. In same email id then i will return you money. after 2 days they called me and said you go to bank atm and called me because this return process only possible on Atm.first they transfer my all amount ₹6515 to his account and told me that they will return me all amount ₹6515+₹4800 after 1 hour .but they will not return and now they are not receiving my call they had done fraud with me so please help...

Hi Micromax, My name is Dibakar saha, 25/11/2015 I got my new mobile from Flipkart.com . After a Month o[censored]se ... 5th Jan 2016 Touch Problems came horribly. The phone is under warranty period and never fall down or never handled without care. Even though this problem occurred severel times. I dont know why Micromax team do not taking a action against those faulty products. submitted my mobile to the below service centre and they assured me they will return it after 10 days of repairing. today after 10 days they speaking the same word . I spoke to one of their technical person, who told me billing not done yet, so they unable to repair it within their assured period. So, I request to the higher authority to call them directly or contact me as soon as possible. Please resolve all issue which are required to repair my phone in 1 or 2 week time.. A quick action required to handle this problem. I have complaint to MiCare too... but no responses came till today. 2 times your customer care executive called me but no result is showing till today. one of them assured me your repair will be done in 24 hrs. but after a long time I am frustrated about the customer care quality . Please find all the Jobsheet detail below... MiCare reference number. SER[protected] COMPANY NAME : MICROMAX Job sheet No. - S[protected] Service Centre address - M/S LK MAX MOBILES DR NO: 46-15-3/4, FIRST FLOOR, OPP.48 BUS STOP, DONDAPARTHY, VISAKHAPATNAM, ANDHRA PRADESH, PIN CODE NO : 530016 CONTACT NO :[protected] MOBILE : [protected] TIN No. - [protected] Jobsheet date - 05/01/2016 Tuesday, CUSTOMER DETAILS - Name : Dibakar Saha Address : Sbi Colony, Sivaji Park rd., Visakhapatnam - 530017, Andhra Pradesh, India Contact No : [protected] / [protected] Handset model name : Micromax Xpress 2 E313 IMEI No / ESN No : [protected] / [protected] Model Code: [protected] Warranty : Yes (As per System Warranty) Complaint : Touch Problem (Automatic ghost touch) One of the main problem against Micromax is they are not loyal with customer. more than a Lakh of people have been cheated so far. but no change in quality control since the time they try to resolving it. It is my humble request to the CEO of MICROMAX Mr. Vineet Taneja, sir please find out the causes why the company running slow or each and every people in this company just taking monthly salary and doing nothing at all. If they are use to doing like this for upcoming time, believe me ... they are going to suffer and your company will be dump under water soon. I can not wait more time for my mobile repaire... I request, please contact me a higher authority person or servicing manager who is responsible for all repairing under the company guidlines. I WANT MY PHONE BACK IN 2 WEEK. REMEMBER MY REQUEST. ALL DETAILS ARE GIVEN ABOVE. their greeting letter after my complaint on service.[protected]@micromaxinfo.com [protected][protected][protected][protected][protected][protected]------ Micromax Support [protected]@micromaxinfo.com via freshdesk.com 11:46 AM (21 hours ago) Dear Dibakar, Greetings from Micromax!! Reference to your ticket id- 224403 Thank you for writing to Micromax. We would request you to kindly reach to us on http://micare.micromaxinfo.com for your concern and our executive will get back to you shortly. For more Information on Micromax Products please visit our website : www.micromaxinfo.com. Assuring you of our Best Services. Thanks & Regards, Jyoti Micromax Care Team

My mobile is stolen & i want to track of imei number M_[protected] & imei S_[protected] pl mail me ([protected]@gmail.com) the status of my mobile ([protected]) Rgds Manoj Parashar

have sent my X250 for service through your Kannur Service centre on 27/6/2015.Job # ref[protected]. I did not get it back so far.

I have micromax A290 it shows the charging(main FPC) issue it is repaid by Centre(New bawa communication, Sirhind, Fatehgarh, Punjab.) but deliver without warranty seal they are cheating with consumers. I want to take action against. I am called to Micromax care no. [protected] two times but don't helping me. So don't buy Micromax.

Mobile yureka ao5510 micromax imei 1- [protected] imei 2- [protected] mobile not working since september 2015 and cusstomer support always make me fool. I have all the complaint detail complaint no n[protected] and they give us second mobile which also not working. Today 15.1.16 i talk to customer support miss somya she also not provide me sollution. They people told me we give you new mobile but not yet.

Sir i have micromax A106 phone. its motherboard is useless . Service center & customer care wale mujhse new motherboard ke Rs. mang rahe he . Jabki mera phone warranty me he jo unhe thik kar ke dena chahiye . Devendra - [protected]

The mobile phone which was purchased on 10.10.2015 found shut down after writing "Android is checking file system Forced shut down ..." on your advice the same was given for repair to Apex Enterprise at Dr, Rajendra Road, Kolkata, But twice the handed over the same without any improvement/result that also afrter 3-4 days.Please suggest the solution so that the smart phone can be used. At present phone can not be used for automatically shutdown.

I bought the handset on 01/11/2015 from novelty telecom dunlop within the warrenty of 1 year.on 14/1/2016 the mobile has stopped working and hangs out.On the very next day I went to Madhyamgram Micromax service centre for the resolution, they told me me that they will format the handset and charged Rs 250/-from me.Its not the liquid Damage.so why charging?

Complaint no-mmx[protected] sir/madam i have purchased micromax spark phone in may i have been facing severe problem with this phone i submitted my phone to service center 4 months ago still my phone is not repaired is been a long time since i submitted it i talked to mr kshitij paul he talked to in a rude way customer care executive talks in a bad way please resolve my issue ASAP

I have purchase micromax E455 phone date 16/9/2015. after few days contact lost issue problem. i have many time complaint file micare protal & customer care no.[protected]. but never receive call & not provided services. my id is:- girish.[protected]@gmail.com.services center not accept this phone & ask company provide online services.

I have been already emailed to [protected]@micromaxinfo.com & divakar.[protected]@micromaxinfo.com (ticket No 216623) and complained over Micromax customer care no [protected] (complain no MMX[protected] but still I have not received any information about my mobile (102) or positive response from Micromax side after spent above one month. I submitted my mobile Doodle 3 (A 102) on South Patel Nagar Micromax Service Centre on 3rd December, 2015 with Job-sheet No N[protected]. I think this is very long time for repair/replace a mobile I request you kindly look into this matter and try to solve my problem at the earliest, With this type of your mobile service how can a customer quickly attract to purchase mobile from Micromax V. K. Sharma [protected]@gmail.com

I am using a Handset Micromax Nitro 2 (E311). There is an inbuild APP in this handset which is "APP CENTER" We cannot uninstall this app, on the other side it gives push notification of installing an App without users permission. Everytime it gives new application to to install. This is how Micromax is earning by installing new applications everytime without user permission. I need solution of it. Who all are facing this problem. Comment

Hi, Myself Bindu Mallah I purchased Micromax Canvas Juice 2 AQ5001 in last year 15 Oct 2015.But due to the problem in Power On not screen shown anythings I submitted the phone on 26th Dec 2015 at Shop: MOBILE DOT COM, Address: G-13, Kaveri Complex, RTO Circle, Near Subhash Bridge, Ahmedabad-380005 Mobile Number: [protected], Phone Number:[protected] Email: [protected]@mmxcheckpoint.com, They have taken 18 days to repair only this small issue and still my Mobile is problem not done. they give me mobile switch of condition. Please help me out it. My Moble IMEI NO.[protected] Cell Phone name: Canvas Knight Micromax Canvas Juice 2 AQ5001. Thanks, Bindu Mallah ([protected])

Sir, I have lost my two phones of micromax mobiles. With IMEI numbers [protected] [protected].(micromax canvas a116) and [protected] [protected]. (canvas juice 2). Please do help me to track it. My mobile number is [protected]. email id [protected]@gmail.com.

Hi, Myself Atal Chaubey I purchased Micromax Canvas Knight A350 in last year Dec 2014.But due to the problem in Charging jack I submitted the phone on 18th Nov 2015 at Shop No. 1, First Floor, Veervati Palace, Bhoja Market, Sector 27, Near Vinayak Hospital, Noida, Uttar Pradesh 201301, They have taken 57 days to repair only this small issue and still they are saying, "wait for 7 days" and I m hearing this from the day of submitting it. I have called to head office of Micromax but nothing is happening. Please help me out it. Job Sheet Serial No: N[protected] Cell Phone name: Canvas Knight A350 Cell Phone Submitted On: 18-Nov-2015