Hi,
I have not received the fastag package ordered through paytm to be delivered by xpressbees for almost 2 months. Received call from them on jan 4 and jan 11, 2020 promising resolution in 2 working days, however, no action or message or response after that. Now a photograph of the signature as proof of receipt has been shared on paytm, however, this is an absolutely fake signature. Product ordered on november 30, 2019, and sometime in december a delivery agent visits me, calls me outside and later states he has forgotten the package in office and would come back by evening to deliver, however, never received this package.
Now as a cover up xpressbees is sharing a picture of a fake signature as proof of delivery. This is absolutely not acceptable.
XpressBees Logistics customer support has been notified about the posted complaint.
Tracking ID[protected]
Customer need this product but your courier boy not attempt for delivered..