XpressBees Logistics Complaints & Reviews

I placed an order from firscry.com. Order # 9676182tvc226c860 placed on 01 feb 2020. They shipped order using xpressbees courier via awb number:[protected]. Shipment reached in hyderabad on 02 feb 2020 10:27 am. It could not deliverd to me yet and i called there customer care xpressbess for six times but there is no proper reply. I called firstcry.com, they are telling any time it will deliver next 24 hrs but still not delivered the product i already waited 10 days yet. The shipment arrived in hyderabad 10:27 am, it could have been delivered on 03 feb 2020... Or can be delivered next day.. But still no sign of delivery... No contact info for hyderabad... What the hell is this? Why firstcry is not using a good courier? This is my 4th order from firstcry... So what firstcry thinks? Customer should post complaint on various sites, and then only they will deliver the shipment? Y firstcry is using such a bad courier that doesn't have even a contact number? I want urgent delivery of my order by 11th feb 2020 evening positively... Otherwise i will proceed with legal methods for the inconvenience caused to me.. For your information, most of e-commerce companies like flipkart, jabong and yepme... They all deliver in maximum 2-3 days... So compare your service... Where u stands... It’s only the quality of service that is going to improve your brand... I want the order delivery by today itself... Otherwise i will make big problem against u... Regards madhu

Hi my name is madhu i booked an item on firstcry.com on 01 feb 2020 and delivery date is 03 feb 2020 they choose to deliver the item xpressbees.com but till now shipment was not delivered to me if i call to xpressbees customer care they are not responding properly i already paid the full amount to item please respond and deliver the shipment either refund my full amount.

Name : madhu
Awb :[protected]

I haven't received shipment yet... But the delivery status shows that it is already delivered... The contact number of the person whom is supposed to deliver is not attending the phone... I'm sorry to say that i really feel bad about your services. Please send me the details of the delivered address or please make sure to contact me immediately after you see this complaint

Order number: so25145490
This is in response to your email about failed delivery, i have to let you know that your delivery boy named revanth spoke very rudely to me when i called him to enquire about the time if delivery, because i waited all day and he did not deliver by even 5 pm, my address is complete on your website and i have already ordered and received many products from cf. The delivery boy neither made any attempt to deliver the product, neither did he call me. I have registered a complaint against him with xpressbees courier, but they have not taken any action against him and have persisted in sending the product for reattempted delivery today with the same delivery boy. If cf continues this kind of attitude towards loyal customers like me, instead of taking up the issue with xpressbees courier, then i'm sorry to say that i will have to uninstall the app and take my business elsewhere. Yours: dr. Vijesh ramnarayan

Product is not delivered. But in tracking it is shown delivered.
Without paytm pin number, how can that be delivered?
Courier delivery guy delivered it to himself?

Paytm tracking detail say - delivered to self

What type of fraud is this?

Pfa. Deliver person mobile no. Given under tracking is also incorrect (Wrong number).

The product Simren Unique Bath soap was not ordered by me thus I would like to return it you so kindly recollect it from the address #169, Kulkarni Galli, Tal & Dist. Belgaum-560016 . Though if it is ordered also I am not ready to pay Rs.500/- for a single piece of soap so you are being informed to refund the collected amount immediately.

Thanking you,

Patil

Respected sir
I had ordered a product from club factory and the delivery boy Umapad Mahato did not call or contact and just gave the reason for not deleviring the order as cod amount not available, but in real he had not come to my adress.
This is very unreliable service and when i tried to contact him he did not receive my call on no.[protected].
Please next time don't give false reasons for not deleviring the order that also on customer's behalf.

Hi,

I have not received the fastag package ordered through paytm to be delivered by xpressbees for almost 2 months. Received call from them on jan 4 and jan 11, 2020 promising resolution in 2 working days, however, no action or message or response after that. Now a photograph of the signature as proof of receipt has been shared on paytm, however, this is an absolutely fake signature. Product ordered on november 30, 2019, and sometime in december a delivery agent visits me, calls me outside and later states he has forgotten the package in office and would come back by evening to deliver, however, never received this package.

Now as a cover up xpressbees is sharing a picture of a fake signature as proof of delivery. This is absolutely not acceptable.

I have purchased diapers and tung cleaners from first cry its cost is 666 rupees and they sent diapers in one parcel and tung cleaners in another parcel. One parcel is 566 but they are asking 597 rupees i don't know why and i said them that i will contact customer care. I contacted customer care also but i didn't get my order yet. They are taking so much time and not delivering my orders. Take a complaint on them. Awb number[protected].

Querier person has called me @1.00 pm today. I am unable to lift that phone at that time as i am in meeting. I have called him by 1.30 pm after saw the missed call, he told that you have not lifted my phone hence please come to our office and collect your order material. Repeatedly he is asking why did not you lift my phone even though i am telling him that i am in meeting.
My order no.. Awb:[protected]

Dear alok, we have shipped a replacement unit to your registered address via xpressbees tracking number[protected].

Check ticket status via https://support.boat-lifestyle.com/ticket/915116

You can track the status of your package via https://www.xpressbees.com/track-shipment.aspx?tracking_id=[protected]

Our new customer service number is 91-[protected]

I have ordered orange colour dress set on 17th january 2020 via facebook market but the bloody vendor had sent bedsheet. I didn't even this will happening with me.
My friend had suggested me to raise a complaint against that bloody vendor on customer care services. Please teach that bloody vendor how to do business with customers.

Kindly help me to get my amount back.

Regards,
Your valuable customer

Hi,
I have received wrong item on 23/1/2020, i had ordered for adhesive green colour kangivarm designer saree, picture attached.
Order no #19234
Name - susheela m
Ph - [protected]
I am trying to contact but till now no response from your side.

I don't need replacement, i would like to return the item, kindly refund my amount as soon as possible

The concerned courier person always mentions that the customer was out of station which was not try and there was no attempt of any deliver, the customer care has stopped taking calls and there is no way to reach this company. My package is stuck for about a week now and there is no certainty that it will ever reach. Advise to take corrective measures.

I am a seller and i couriered the order of my customer from a reselling app.
The tracking id of my product was [protected].
My customer wants this on or before 25th of january otherwise it's going to be canceled.
It's bit urgent.
I will request you to look into this matter so that my customer gets the product within 25th of january.
You can call me at [protected]

I did not receive any product. But i got a message showing that the product was delivered. I contacted customer care earlier. They said they will investigate about the issue and i will get a callback shortly. But there is no callback from them. Now i am unable to contact customer care. The item is worth rs.1500. I even called the delivery person but he said he did not get any such product.

I ordered my product from roboelements rs 124.50 the date of delivery was 18 but still but far away no sign of messages or calls, tracking details today 20/01/2020 the site showed at 6:21pm out for delivery and at 6:41pm it is delivered how it is possible when i am at home phone is on no calls nothing how it is being delivered how? The only thing is gov. Should close these scam company like xpressbees because they don't have strict rules for there delivery man. I have already paid for this order. What i should do now either i have lost it or it will not returned to me please don't trust on these sites else you order cash on delivery don't pay for it as i have paid. And listen xpressbees my product should be delivered to me anyhow i don't know how you will deliver it but it should be really deliver to me else i will complain on more websites that how you are making fool to people thank

Sir, i had asked delivery boy to postpone my order once and from that day, they are providing the information that customer refused to accept and it's is totally wrong.
Delivery boy is saying to come at office to collect my order, so please provide your intension on it. Order id[protected]
As it contains medicine so it also much more necessary for me to get it on time, so i request kindly help in delivering order as soon as possible.

There is no delivery attempt made with regards to my shein package with shipment id: [ order no. Xha101404] and the tracking is updated incorrectly as product delivered, wherein the product is not delivered, i hav already logged mulitple sr for the same.
I want my package at any cost and i don't want it to return back to the seller. Please help me in getting this issue resolved at the earliest possible.

Bhai mene kuch or mangvaya tha or kuch or aya tha please return ker lo please😫🙏🙏mene kuch or mangvaya tha or pta kuch or agya mein polyester vali jacket mangvai thi or kuch or agyi please return ker lo please sir please return ker lo na yr ye to galat baat he bhai mene kuch or mangvaya tha or kuch or agya please help me please return ker lo na please