XpressBees Logistics Complaints & Reviews

I have purchase an item from myntra on 23 november. They provided the following information,
Courier name: express bees
Tracking no.:[protected]
When i'm tracking the no. On its web page it says "no data found". What kind of joke is that!!!
It's been 5 days and i have no idea where my parcel is lying!! What kind of service is that!!! Pathetic!!!
Please let me know where my parcel is; it's a gift to my niece on her birthday and i don't want to ruin it.
Please report and update my order trackings so that i'm able to see it as soon as possible.

Have ordered a t-shirt on club factory my order i'd is so[protected]. They are dispatched through xpressbees with tracking id [protected]. While tracking the shipment, it shows the product reached my place (Nabarangpur) on[protected]. But, till today i have not received any phone call/information regarding the same.

There is no xpressbees courier office in nabarangpur. I have called xpressbees customer care through phone thrice regarding this. They are saying we will deliver it by today/tomorrow every time but failed to do so. They have given a mobile number to contact. When i call him, he says i am not in that courier right now.

This is not at all acceptable. I have not seen this much irresponsible courier service till now.

Hi xpressbees,
I would like to inform you that if you are sending me your executive for delivery after 6 so are you aware that what time I have given you to deliver and you guys are sending me msg that customer is not available and office is closed.why not will be closed

If you guys will come after 6pm it will definitely closed.

Your service is really wrost.Your employee can't handle to your delivery boys.What you committed, you guys never do.

One of your executive told me that executive will reach you before 5pm today he dint come.
May be executive name Harikesh.

And your delivery boy Sandeep called me and told I will be there but the dint.

When I called him, he dint misbehave with me.

👇🏻
👇🏻

We couldn't deliver your SR Courier.., AWB:[protected], as your House/Office was closed. Any concerns click here fb.xbees.in/C/u/MTMxOTQxOTIyNjA4NzQ-

On Wed, 27 Nov 2019 at 5:43 AM, NoReply wrote:
Dear Customer,

Thank you for registering your request through email.

Your Ticket number is[protected]. We are working on your request and our customer care executive will respond to you within 24-48 hours.

Please keep this ticket number handy it would require while speaking with our executive.

Thank you for your patience and support.

Note: If you have not mentioned your XpressBees tracking ID or registered mobile number in the email, kindly provide it to us so we can respond at the earliest.

Some useful information on XpressBees services:

Click Here - to track your shipment online.

Click here - if you are interested in associating with us as a business partner.

Need someone to address your shipment related queries?
Call us on[protected]
Time (Mon to Fri): 09:00am – 8:00pm
(Sat & Sun): 10:00am – 6:00pm

Best Regards,

Customer Service Team
www.xpressbees.com

Hi,
This is Anuj Kumar, I have ordered a jacket worth of 249/- But You guys are really bad in service, whatever you tell, there is no benefit to ask you. I told you that I will leave the office before 6 pm but still is your executive is not here. I did you call 2 times.

You don't follow your delivery boy and say its customer fault.

I need my parcel tomorrow morning before 12 am

Tracking no - [protected]
Register contact no - [protected]
Regards,

[protected] Forwarded message[protected]
From: NoReply
Date: Sat, Nov 23, 2019 at 10:44 AM
Subject: Re: Product Not delivery
To:

Dear Customer,

Thank you for registering your request through email.

Your Ticket number is[protected]. We are working on your request and our customer care executive will respond to you within 24-48 hours.

Please keep this ticket number handy it would require while speaking with our executive.

Thank you for your patience and support.

Note: If you have not mentioned your XpressBees tracking ID or registered mobile number in the email, kindly provide it to us so we can respond at the earliest.

Some useful information on XpressBees services:

Click Here - to track your shipment online.

Click here - if you are interested in associating with us as a business partner.

Need someone to address your shipment related queries?
Call us on[protected]
Time (Mon to Fri): 09:00am – 8:00pm
(Sat & Sun): 10:00am – 6:00pm

Best Regards,

Customer Service Team
www.xpressbees.com

Hi xpressbees,
I have ordered a jacket from panda fashion, it should be delivered today onward but you guys are so wrost service and also your executive are lier.your executive is saying that my number was not reachable & and I was not available on the address.

I was on the address till 6:30 but till the that time I dint recieced any call from your sides.

I need screen shots of my number what you have Dialed at the time of reaching on address.

On Fri, 22 Nov 2019 at 5:48 PM, Anuj Kumar wrote:
Hi,
I am anuj, my product should be delivered but till the time no one came on the given address. Kindly come till the 6:30 pm onward.
Name: Anuj Kumar
Order Awb: [protected], 1
Call me : [protected]

Anuj

Regards,

--
Regards,

I ordered 2 items from myntra on 19 november. One of the item was delivered to me safely yet the other order with awb no. :[protected], I'm unable to track it. Whenever i track the order on Xpressbees website, it just flashes the message as item not found.
This is really frustrating as it's a birthday gift for my friend and I have no idea where my parcel is.
Please resolve it as soon as possible at least before 5th december.

Its very sad to share this feedback that As been such a old customer, I faced this kind of Pathetic service from Paytm & Xpressbees.
My Trcking no is[protected] and product reached at Gorakhpur warehouse on 23 NOv at 8:45 AM but the product is still not delivered to customer as I called several times that I need this product on urgent basis because my old phone is damaged but Due to Pathetic service from Delivery agency, its not delivered yet.
Every time delivery person saying that Customer's Mobile is not reachable...
Even I am sharing the delivery person contact [protected], [protected].

This is my last order from Paytm because this kind of service never faced by me on FLIPKART or AMAZON.

Thanks for this pathetic experience..

Durgesh Singh
Director
Deen Dayal Institutions

This is regarding a online shopping fraud. This is the link of the site: https://m.facebook.com/Siddhi-fashion-studeo-[protected]/ . This seller is a complete fraud.He sends product under the name of VIJAY.I ordered a saree on 21st November. I received completely different saree of very low quality . When I tried to contact him he was not responsive and eventually blocked me on WhatsApp.Now I have registered a complaint against him. His phone number is [protected]. I have complete proof . His address is “ Vijay /A 304 Platinum plaza, Nr devyangiri school, Ahmedabad, Gujarat 382325, India, Ph no: [protected]. Please look into it .

I have placed a order on clubfactory it was successfully sent by the clubfactoty team there were placed my order successfully after all thr process completed. Then it send my parcel via expressbess courier
Its worst experience ever with expressbees.I have recieved the below numbers of agent delivery boys 1.[protected]
2.[protected]
3.[protected]
But i call them there were always switch i have not receievrd any call from them i was trying so much of calls to that numbers there were alwats switch off .day by day i tecieved msg the customer not available reattemnpt delivery upto 4 days now completed there is no delivery boy call me by the product was not deliver andit was returned . in that three days the third day i went and meet the epxpreesbees office but they said me there is no order it was were in located we dontknow please call incharge i call him on sunday he said that i am leaving ur order located were ididnt know . i call several times to expressbees delivery customer care they speak with me but there. Is no profit .i ever worst experince with expressbees

Your clothing wa.. Order awb:[protected], 3 item (S) of rs 999 is out for delivery via xpressbees, pay via cash/gpay/upi, thanks.

Mr. Mithoon from xpressbees came to my house and told me first i have to make the payment and then he will give me the products. I paid him 1000 cash and i was talking to my friend and he ran away. Now he has blocked my no. I want to complain against both mr. Mithoon and xpressbees.

Hi, i am anuj, i have ordered a jacket from wear-it-out.com to the 15th of november and it should be delivered on friday, but you guys dint deliver it and also showing in status that customers not available. You guys are so lier. And i got msg today that my product will deliver today but still, dint come nobody and did not even call me and mentioned in status that customer not available. Why you guys so much lie. I need all the screenshots of your contact details which you call up me by dialing. What you mentioned in tracking status.

If my product dint reaches me tomorrow before 5 pm so i will complain against you to near the police thane.

Contact number [protected]
Order awb: [protected]

Name anuj kumar
Delivery add: 415-417, 4th floor, suncity business tower, sec 54 gurugram, 122011

Delivery boy is dishonest. He is not interested in home delivery. That is very bad thing. We order online for comfort but actually we are in discomfort because of this type of service from this company. The delivery boy calls and informs that your courier has come. Come and collect. Then why we are ordering online? What is the use of it? Paytm also do not give any number to contact them. We don't want to cancel item because we are in need. Why Paytm is giving their parcels to expressbees when they are not express at all. They are not even worthy to be called "local train". At least local train reaches to its destination. Please don't trouble people if you can't do good to them.

This courier guy named raushan ([protected]) has to delivered the parcel at balupar, kurjee patna. But this guy never delivers at the address mentioned in the parcel. He unnecessarily asks me to come over to him to collect my parcel. This was done repeatedly from 2-3 times. Please see through this. And kindly make sure that parcel delivered at the mentioned address.

I order 2 tops online and i had received the worst quality product and infact the are completely different from what i had ordered.
I paid to the delivery person and then i opened my package after he left.
But thankfully i have the package opening video and also the details of what i had ordered
I want my money back.. Take away the package immediately and give me my money back

I've been waiting for a shoe that ive ordered which was supposed to deliver by november 23 but i still haven't got it yet and then they said that they would deliver it on 24 but i still haven't got it yet as it still says that the order has been rerouted

It keeps on rerouting even though it says that its reached my place but i still didn't get the delivery

I'm hoping that they'll resolve this issue

Thank you

My orders supposed to come y xpressbee with price cash on delviery 605. I thoguht both will come in one parcel

On 18 nov 2019, we received parcel, so my dad given rs. 605 to courier boy contact num: [protected] (Bhekrainagar). He also taken all amount and not even said anything.

I am calling him from last 3 days to return my rs.300/- but he is just avaiding it.

I need my shein parcel today itself i don't want long waiting if i the parcel don't get delivered today i will lodge a complaint against your company that it is the worst company and doesn't respond to customers properly and delay in delivery. My name is plabita rajbongshi and my address is sri mahalaxmi jewel tarnaka street no 3 hyderabad, telangana. The parcel tracking is is
[protected]. Please deliver it today. Your employees and delivery boys are worst than i have ever seen in my entire life

Hi, My Order AWB no. - [protected].

I place my order on 24 Oct 2019. it’s not yet receive. when I check in tracker it shows out of delivery. But, I’m not receiving any call from delivery boy side.

last 3 days I call on customer care . they take my query and commit to full fil in next 24 hrs. but still I’m not receive my parcel .

kindly help to close this issue on priority. because it’s a paid transection

We ordered a product from amazon and it was getting deilvered with xpressbees and its not deilvered till today while it shows deilvered on monday on amazon app. And when we contacted xpressbees hanumangarh rajsthan the employee mr. Pardeep kumar replied that your product is still with amazon office and after i went to amazon office hanumangarh they confirmed that order is still with xpressbees. Please look into matter asap. I want a reaction to be taken asap regarding the company and mr. Pardeep kumar.

I have purchased led band watch with bluetooth mic etc but they given wrong item and the product was damaged so please take this item to return. The seller provided wrong information to me and he dispatched wrong item to me its cost 399rs my item awb - [protected] and my order number is[protected]_1 so please rectify my complaint and take return this product to seller place

Sir how can i return the product here no any option seen that's being used for returning option. Hmne aapke uprr trust krke product liya tha aur ab agr vo hne psnd nhi ayaa aur hm usko return krna chahte h tb bhi aap usko ignore krr rhe h are btao ache se website prr daal krr do kaise return hoga. Agr mujhe nhi pta th customer ko btana unki problem solve krna aapka farz bnta h aur seller hone k liye seller ki bnna bhi pdta h... Plz i request you to explain how i return the product...

One of xpressbees company's agent collected my boat product (Agent contact no. [protected]) for the reverse pickup on 17th september 2019.
Since now i haven't received my replacement product back. Neither any information is updated about my product on thier website nor anyone answering customer care number. I have made around 100's of calls to xpressbees agents but none of them responds
Properly. Contact no. Of other persons involved in this scam are [protected] and [protected].
My details:
Name - jatin arora
Registered mobile no.-8437*
Delivery location - bits pilani, hyderabad campus -500078
Product name - boat rockerz 255 (Black)
Waybill number[protected]
Boat ticket number - 517957
Thank you.