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XpressBees Logistics Complaints & Reviews

www.xpressbees.com

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Updated: May 6, 2026

Complaints 3659

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283

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3376

Bad 😕 It seems that XpressBees Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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XpressBees Logistics reviews & complaints page 134

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My courier arrived in Pune on 2nd July'19 and as per xpressbees shipment status it showing "Out For Delivery" from 3rd July To 4th July. Till time i have not receive courier because i have not received any call.
I had called xpressbees customer care for 4 times[protected] and they stated, as per courier boy they trying to call me but no response from my side.
The courier which is yet to deliver, is very important for me as it contains banking details then how can i ignore?
On last call, the executive said that he will arrange the delivery of courier on priority basis today and after 5 mins later on i received a message from xpressbess which is as below:
"Xpressbees has held Delivery of your ***Bank Ltd.. order AWB:*************, As consignee was not available. For queries Contact:[protected]."

Is this priority provide to customer???

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Sharla Sai Kiran Reddy

from Mumbai, Maharashtra

Jul 10, 2019

I have ordered wireless speaker JBL speaker but they delivered duplicate model with brand name of JBL and it's not working properly from the beginning fake product from fake people, so please return product to such fraud people and give me my refund amount back completely.

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Address: New Delhi, Delhi, 110008

Hey! I have ordered a plus strip top and pants track suit from SHEIN almost 5days back also I have done the payment through paytm in which it is showing the parcel is shipped but pickup is not done from Delhi my order number is PHX66586 and shipping number is[protected]
I ordered this on 29th june at 19:06 please send my parcel as soon as possible
Sakshi Malhotra
3013/D
Ranjeet nagar
New Delhi-110008
[protected]

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preethi micky

from Mumbai, Maharashtra

Jul 8, 2019

Tracking number: [protected] i oder from meesho track paints it shows delivery but I didn't received any product

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Address: New Delhi, Delhi, 110008

Hey! I have ordered something from SHEIN almost 5 days back in which it is showing the parcel is shipped but pickup is not done from Delhi my order number is PHX66586 and shipping number is[protected]
I ordered this on 29th june please send my parcel as soon as possible
Sakshi Malhotra
3013/D
Ranjeet nagar
New Delhi-110008
[protected]

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Shilpa Surti

from Mumbai, Maharashtra

Jul 8, 2019

My order item is not Delivered in my Address and others item Delivered so I have return in this products and please refund my payment.

Shilpa Surti's reply, Jul 6, 2019

Return products and please refund my payment. Because my order and delivery item is different.so

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The delivery boy of xpressbees in hoogly named rahul acharya mob no: [protected] was behaving very rudely with me as i cancelled an order from snapdeal. He warned me to not place an orders in future. I had received duplicate product at last snapdeal order and i had no online option to cancel it as it was already on transit. So i rejected the order by telling the delivery boy. He yelled at me. I want an apology from xpressbees on this issue as they are not training their delivery boys properly who know how to behave with customers.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 3, 2019

Hi Manash!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

D

Debolina nag

from Barrackpore, West Bengal

Aug 22, 2022

The name of the delivery boy Shouvik Seal, phone No.- [protected], Barrackpore. He didn't behaved properly. I didn't picked up his call so he started interrogating me.

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Address: Surat, Kota, Rajasthan, 324005

I had received an order today which is in a harsh condition someone has seem to use it and it’s even not of good quality the box was repacked after being torn and the product seems also duplicate Iva paid a1600 rupees in it so I want a refund for it Address Aditi Awas plot 442 new Rajiv Gandhi Nagar Kota Rajasthan zip 324005 tracking I’d:[protected], order no: [protected], vendor code : [protected] please refund my money back

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Address: AMBUR,, Vellore, Tamil Nadu, 635802

Sir.,

We have placed the order with purplle vide our order # [protected], the package has been sent thru the said way bill.in the tracking report the shipment shows as delivered in the system where as we have not received the package actually,

We need your immediate action and intervention to track our shipment and update the status positively.

Regds
Arshiya kouser / shameel [protected] / [protected]

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Padmavathi Hanumanth

from Bengaluru, Karnataka

Jul 3, 2019

I ordered sary from facebook.they delivered worst sary as I am not ordered.its different I want to return that product and i want my money back

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Address: Aktinos pharma Pvt Ltd Ida bollaram, Medak, Andhra Pradesh, 502325

Dear sir, parcel not received got SMS of delivery but not delivered, contacted person told will do but not done.expected delivery is 29/06/19. Please confirm and deliver the parcel immediately. I contacted the person on phone but in tracking it is showing my phone is not available and am not available.i am getting revised delivery date twice but getting no reply. The delivery date is crossed. Please solve the problem or cancel the order

XpressBees Logistics customer support has been notified about the posted complaint.

Jul 04, 2019

Updated by Chakrapanigandla Dear sir, parcel not received got SMS of delivery but not delivered, contacted person told will do but not done.expected delivery is 29/06/19. Please confirm and deliver the parcel immediately. I contacted the person on phone but in tracking it is showing my phone is not available and am not available.i am getting revised delivery date twice but getting no reply. The delivery date is crossed. Please solve the problem or cancel the order

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Swarnim13

from Delhi, Delhi

Jul 4, 2019

I have received my order and itâ€™s not working rather it was tore apart and someone had used it and repacked. Itâ€™s a humble request to you that my order shipment Iâ€™d:[protected] should be refunded as Iâ€™m cheated.

R

Ritesh pg

from Delhi, Delhi

Jul 4, 2019

The dress ordered by me is get faulty by your service so i want to return it

A

Abhijit Das case6785

from Mumbai, Maharashtra

Jul 5, 2019

I ordered shirt but it came different such a poor quality i want my money back and want to return the product. I want to return the product as it low quality the product is very poor by anyhow i want my money back.

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Address: Naresh Srinilaya, 2nd floor, Murthy Building, near hanumantemple, opo govt school , bhattarahalli, Bangalore, karnataka -560049, 560049

This is regarding one pod no [protected] which was booked on[protected] and the status showing its delivered on[protected] which is not delivered to my address but on the website it's showing delivered. Till date i have not rcvd the parcel and i didnt rcvd any call from the courier boy.

Kindly look into the matter and resolve it as soon as possible

Kindly reach me on naresh [protected]

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Reenu Rani Khichy

from Rohtak, Haryana

Jul 2, 2019

Maine kiya air 270 or delivery kiya koi shose

Reenu Rani Khichy's reply, Jun 27, 2019

Koi shose deliver kiya

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Address: E-3rd 971 SECTOR-I Aliganj Lucknow, 226024

I m not happy with dis product what I got .. I ordered Jbl charge 2+ Bluetooth speaker but I got TG113 speakers..i just want to return my order n refund my money as soon as possible ..i just ordered it from facebook services. ..[protected] this is dealer's number...and my contact number is [protected]...please return dis order and please refund my money ...

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Address: New Delhi, Delhi, 110076

Wrong and cheap fake product delivered, which is defect and not working, i want to return my packet and want my money back, it was an cod packet, i have ordered a watch from an instgram page, by whatsapp, the seller has showm me the different product in cheap price and delivered a fake and defect procduct.
The sellers contact no. Is [protected].
Please by any how i want my money back,
Otherwise i will mail about your website and that seller too...

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Divya abimanyu

from Chennai, Tamil Nadu

Jul 3, 2019

I am Divya abimanyu, have ordered tops instead I got saree cash on delivery 999 I have paid. Please take the product back refund my amount.AWB number: [protected]

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This company has no management, no control over their delivery team, without even contacting customers their delivery team keeps updating false information on tracking ID. Without any call they are updating fake information like customer is not available, customer has requested future delivery, customer has refused to accept consignment. Zero management, Quality of service zero. Support system is zero.

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Jun 26, 2019

Updated by Mandeep sran My prepaid consignment is at their office from 15tb of June. I got call from their delivery boy once on Saturday and after that he is updating fake information on tracking ID that customer has requested for future delivery, customer is not available, customer has refused to accept consignment. So many times I have called Expressbees and shein from where I have purchased some items but I got same answers and everytime their delivery boy update fake information without contacting me. Everytime I told whole story to their support team members and again zero results. They have no control over their delivery team for updating fake information or irresponsibility, They are unprofessionally doing all things, They have. Zero management and zero service quality. These type of companies should stop their services because what they are doing is just creating problems for customers and shopping sites.

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Shohib Sharma

from Delhi, Delhi

Jun 28, 2019

Please Return Order I cant order this
So please Return the order Maine ye order nhi mangvaya tha or ye jeans boht bekar h mne ye nhi mangvayi thi

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This is about my deliveries from myntra. I have three deliveries from myntra out of which the given consignment is one. I received a call from your agent who asked me to collect the consignment from your office which is unacceptable. Upon asking your agent to deliver to the given address, they irresponsibly replied that they have not got time to do so. The consignment was marked delivered yesterday but has not been delivered to me. Please deliver the consignments at the given address. If you will be unable to deliver, do not accept the consignment.

Regards,
Siam
[protected]

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8381814350

from Amravati, Maharashtra

Jun 26, 2019

Items change

8381814350's reply, Jun 16, 2019

Items change

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Address: 603103

I ordered a product (Churidhar) through facebook group. They delivered a saree (Which is already used) instead of churidhar. Later dispatching, retailer blocked me from facebook. I'm unable to contact the retailer. I reached out to xpressbees, they din't respond me or helped me to returned the product. Not even sharing the details of retailer. Kindly take appropriate action and help me with a refund of 899 inr.

My name : indhumathi
Order awb:[protected]
Seller/retail name: piyush

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Vinitha Raghavendra

from Chennai, Tamil Nadu

Jun 26, 2019

Same seller... Same problem... I ordered kurtis... Of 999rs..
They delivered cheap used saree
When I immediately called back the delivered person he said, they can't do. Anythng..
Seller blocked me in fb... Lost 1000..

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Address: Radha kunj, shanti nagar, 490021

I have ordered on 9th of june from shein.com and today it is 24th june, i haven't received my order till now. I contacted xpressbees multiple times but no action has been taken. My order has reached kumari on 17th itself, it could have been delivered the same day or arrest the until next 2 days. I am fed up of calling the customer care. I want my order to be delivered today itself. If not i will proceed to further legal actions. Very poor customer care. Worst courtier service

Jun 24, 2019

Complaint marked as Resolved

I got my order delivered today.

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Himanshu Tamrakar

from Noida, Uttar Pradesh

Jun 26, 2019

My order is not delivered in time your courier service is and your courier man is not call me at time. Please give my order in time as soon as my order ID is[protected]

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Address: 1098,shree kuberji world textile market,neare saroli,opp. bharat cancer hospital,surat., 395010

Hello sir, my parcle dispatch 28/05/2019 but xpressbees are not available for this area service, so we complaint 22 times to xpresss manager and other lot's of person to expressbees. But no solution to my parcle. And not give to me claim only give time tomotow, today... Etc. Nd expresssbees manager not taken to my call to talk to me and not give me properly answer.

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Address: 6th Floor, General Mills India Pvt. Ltd, Prudential Building, Hiranandani Business Park, Powai, Mumbai City, Maharashtra, 400065

The delivery executive, contact number - [protected], never called me to inform about the order delivery.

Instead, I called him to check when he will be coming in the area to deliver the order. He told me that he will be there in 15 minutes. I waited for almost an hour and called him again, to which he replied that he called me 5 times but I never received any call from him. He was ruder and arrogant to inform and was in near by building. I told him to come back and give the order, which he refused rudely, saying this is not possible.
I had to ask a person to go to that building on bike and take my order.
Such service attitude is not acceptable. I wouldnt have called myself if I planned to not pick his calls later.
Request XpressBees to look into this matter and take appropriate action.

XpressBees Logistics customer support has been notified about the posted complaint.

Jun 21, 2019

Updated by no1234 Just came to know about a glitch in XpressBees System, the delivery person's contact I was given through text message carried order of a different person with same name. Tried to contact the customer service, but they had no update as well, just kept saying, "it will be delivered today"

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Address: Opposite of GST office,lb road Tezpur, sonitpur, assam Tezpur 784001 Assam, Sonitpur, Assam

Description : We are tried many times to your customer care but no response received. Tracking ID[protected] dispatched on 07th june 2019 but still not received our student is having exam. so please sent courier as soon as possible. call us on [protected] OR receiver [protected]. Mail ID : [protected]@gmail.com revert us as soon.
Date : 07th june 2019
Client Number : [protected]

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Address: Chennai, Tamil Nadu, 600092

I am working in MAA ANR branch. I am not received my salary till today. I had complained to Mr. LOGESH, HR... He is told for the last 3 days that the salary was released. I am not get. Then where will it goes. Next, Mr. Janakiraman, Cluster is placed my number in reject list. What a great attitude. He is one of the important in XpressBees. Superb employee. Now what am I do for getti g my salary. How can an employee run a family without the salary. Please do the needful.

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srikanth sirimani

from Delhi, Delhi

Jun 16, 2019

Delivery executive did not deliver the document
He said the address was not found!
While I tried calling him on his mobile he was not lifting and disconnecting the calls!
After atleast 50 calls he answered the call and asked me to meet at some unknown location !
I want to file a complaint against him!

R

rkr@ravi

from Sivagiri, Tamil Nadu

Jun 16, 2019

As on 10/06/2019 i received a package through your logistics
on cod.
But for your kind perusal we dint order anything.
I need to return the package.And refund my cash

S

Sayed Suleman Basha Chillur

May 30, 2021

I was a delivery executive in Xpressbees franchisee, Few days later franchisee owner asked to leave a job. I found that my ID is used by other executive in same franchisee which is not legal because I have linked my doc's to it. Can you guys suggest me what to do to close my ID.

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Afsal vp

from Thalassery, Kerala

Jul 12, 2022

Hi sir
This is Afsal valluparambil from expressbees delivery sta[censored]ser id ( 383792) in Kerala, Thalasseri hub I'd ( 1708 ) I didn't get my salary till now, I want my salary fastly !! I want to know the reason about why my salary delay ...

I hope you to wait your response as soon as possible

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Address: A/15 Girdhar Nagar Jivdiyalane Ghatkopar west, Mumbai City, Maharashtra, 400086

Your executive is not picking up any calls and now have started declining all my call.His phone number is [protected].Plz do some strict action against him.

Another thing to notice is he is declining all my calls after ringing for about a min each time now.

I am adding some extra words now just for ur attraction as min words are 350 and is not yet met

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Address: Srinagar, 190015

Sir plz look into the matter as I had ordered 08 pieces of T-shirt but I receive only 06 pieces. From last 2days the courior boy namely Muneeb ([protected]) is not delivering the courior on my address, his Demand was overcharging and was denying the courior, then I somehow said him OK & he sent my courior with other Guy namely Asif Tantray ([protected]) he denied in the morning than I got ready for giving him extra amount. On 11/06/2019 at 07:15 PM near Byepass Nowgam I received the order as actually date was on before a day.

After opening the packet I saw only 06 Pcs inside & managed to call the Same guy but mobile was switch off...
Now my question is if I pay for 08 pieces why only 06 pieces I receive ... Below Is the message as my details proof..

For any detail of missing 02 pieces of T-shirts plz contact me on [protected]

Cash Order:39366756_8_10b from Srinagar .. of Stylish Casual.., AWB:[protected] for Mir Aasif of Rs 3040.00 will be delivered today. Delivery Boy No:[protected] (Name-Muneeb)

Plz, send me 02 more pieces or amount back of 02 PCs...
Thanks

XpressBees Logistics customer support has been notified about the posted complaint.

Jun 11, 2019

Updated by Mir Aasif Sir plz look into the matter as I had ordered 08 pieces of T-shirt but I receive only 06 pieces. From last 2days the courior boy namely Muneeb ([protected]) is not delivering the courior on my address, his Demand was overcharging and was denying the courior, then I somehow said him OK & he sent my courior with other Guy namely Asif Tantray ([protected]) he denied in the morning than I got ready for giving him extra amount. On 11/06/2019 at 07:15 PM near Byepass Nowgam I received the order as actually date was on before a day.

After opening the packet I saw only 06 Pcs inside & managed to call the Same guy but mobile was switch off...
Now my question is if I pay for 08 pieces why only 06 pieces I receive ... Below Is the message as my details proof..

For any detail of missing 02 pieces of T-shirts plz contact me on [protected]

Cash Order:39366756_8_10b from Srinagar .. of Stylish Casual.., AWB:[protected] for Mir Aasif of Rs 3040.00 will be delivered today. Delivery Boy No:[protected] (Name-Muneeb)

Plz, send me 02 more pieces or amount back of 02 PCs...
Thanks

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Sourav Srivastava

from Hyderabad, Telangana

Jun 14, 2019

By RBL Credit card is out for delivery for the last 2 days and I get a message by evening that the address is incomplete hence the card could not be delivered. It seems as per their customer care that they are not supposed to call the customer to check for the address on the first attempt. Stupid and pathetic service xpressbees. Terrible buggers

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Dolika

from Mumbai, Maharashtra

Jun 16, 2019

I had not ordered this product which I received today so kindly sent someone for return because this is useless for me.
I will be very thankful.

D

Dolika

from Mumbai, Maharashtra

Jun 16, 2019

Kindly sent the delivery boy for return this product n cancel it. I had not ordered the product.

F

funny vines

from Mumbai, Maharashtra

Jun 21, 2019

Product is differ from that i seen and i receive different product

J

Jiyaaz Bin Razak

from Angamali, Kerala

Jun 21, 2019

Sry

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