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XpressBees Logistics Complaints & Reviews

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Updated: Dec 18, 2025
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XpressBees Logistics reviews & complaints page 17

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M
manuchan1234
Nov 16, 2022
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It's regarding the the shipment/package AWB NUMBER : [protected] i was expecting to be delivered today from 'xpressbees'.
The status shows 'undelivered' and the reason is 'incomplete/incorrect address'

The address is correct. Also i didn't receive any call to locate. A single call from your courier person would have helped you to reach me in case if the address was not located. This shows the lack of interest 'xpressbees' to do its job.
Please look into this.
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    V
    virender saini 8008
    from SAFIDON, Haryana
    Nov 15, 2022
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    Address: SAFIDON

    To,
    Xpressbees
    Mister,
    I am Virender Saini s/o Shri Karam singh, a resident of Safido (Jind) (Contact No.[protected]
    Sir, I ordered redchief re3526 shoes from Meesho on Friday, 04/11/2022. The cost of which was Rs.1442 which was sent to me by Xpressbees courier on 09/11/2022 by a boy named Rahul (contact formula[protected] at the address ordered by me. But the surprising thing is that instead of giving me the product which I had ordered and for which I have already paid, I was given a light and cheap quality shoe instead. When I refused to take that product, he told me to place a return order. The company will refund your money after picking up your product. At the same time I placed a return order from my mobile and on the same day at 06:08 pm, a boy named Raj Singh (contact number [protected]) called me from the company and asked him to take the product I had placed the return. While taking the product back, Raj Singh said that we will verify it in our system and at the same time your money will be transferred to the bank account given by you. But as soon as he went to his office, he canceled the return order placed by me at 06:46 pm. When I talked about this to Raj Singh on the phone, he got me to talk to a boy named Ajay (contact formula[protected]who has taken the agency of Xpressbees couriers) and Ajay told me to cancel again. Place the order, we will verify it. On Ajay's suggestion, I again placed the return order at 06:51 pm. But they again canceled it at 07:04. When I tried to contact them on phone, they stopped picking up my calls. The next day on 10.11.2022, when I went to his office and met the courier operator Ajay, he said that you should place the return order again and also assured that the money will come into your bank account on today's date. But again and again they were canceling my order and finally the limit for placing return order by me was over. When I went to his office several times, the courier operator Ajay shrugged saying that you will not get your money, you can go wherever you want.
    I have neither received my money nor my product.

    Sir, you can imagine the trouble I have faced due to his slight dishonesty. If these couriers keep the same attitude towards the customer and have faults and dishonesty in their intentions, then everyone will lose faith in the courier.
    I also have recordings of everything said by him.
    With this hope, I hope that understanding my problems, you will take strict action against the courier operator and all his associates who have embezzled my money by frauding me and refund my money.

    Note :- Sir, because of his antics, I have been walking in stress for many days. If I don't get my money back then I will be forced to take legal action and I will also meet every higher authority to get justice.

    I am attaching the screen shot of the order placed by me, the return order and the cancellation done by them.

    Thank you .

    Virender Saini S/o Shri Karam Singh
    Safidon, District Jind (Haryana) -126112
    contact number[protected]
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      C
      Chaiti Chatterjee
      Nov 15, 2022
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      Address: 77/w, Mukherjee para. Chatra

      Tracking number [protected]. Package didn't scan after November 3rd. Delivery date was November 8th. This is November 15 and the package is still not delivered. I call the customer service 5 times. Everytime they register a complaint and escalate the issue and then promise to resolve within 72 hours but nothing happens. I need immediate delivery of my package.
      I am a business customer. 20k worth of merchandise is there in the package for my business. I can't wait.
      +1 photos
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        M
        manuchan1234
        Nov 15, 2022
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        Sir, The Status of My Order for AWB NUMBER : [protected] is Showing "Address incomplete", But i have given the Complete and Correct Address for this Order. So, Kindly Resolve this issue without any further delays and Deliver My Order as Soon as Possible and also Update the Status of the Shipment.
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          P
          praveen6557
          Nov 13, 2022
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          Sir, The Status of My Order for AWB NUMBER : [protected] is Showing "Address incomplete", But i have given the Complete and Correct Address for this Order. So, Kindly Resolve this issue without any further delays and Deliver My Order as Soon as Possible and also Update the Status of the Shipment.
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            M
            Mohammad istiyak
            from Delhi, Delhi
            Nov 12, 2022
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            Address: House no 2-A, near team computer, Mohammadpur RK Puram delhi - 110066

            I am seller on MEESHO and SNAPDEAL.i have not received my return product but show returned
            1 AWB NUMBER- [protected]
            2 AWB NUMBER- [protected]
            3 Awb number- [protected]
            4 Awb number- [protected]
            5 Awb number - [protected]
            6 Awb number- [protected]
            7 Awb number- [protected]
            8 Awb number[protected]
            9 awb number[protected]
            10 Awb number[protected]
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              S
              Nov 10, 2022
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              The delivery boy was asking for money other than product price whole I denie him to gave he cancelled my order by saying that I don't have enough cash
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                P
                Preetha03
                from Chennai, Tamil Nadu
                Nov 10, 2022
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                Product currently at MAA/LH1 which is not delivered yet, taking too long to shipping.its shipped on Oct 29th from Maharashtra to tamilnadu for long. Still not yet received.
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                  R
                  regedit
                  Nov 8, 2022
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                  Sir, Kindly Speed Up My Package for AWB NUMBER : [protected]
                  and Deliver it to me As Faster As Possible Due To Urgency . So, Kindly Speed Up and Deliver the Package To Me without any further delays and also Update the Status of the Shipment.
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                    K
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                    Address: HOUSE NO.-9,LANE NO-1, DINKARNAGAR ,MAJHOULIYA,PO-DUMRI

                    My AWB no is [protected]
                    Your delivery boy didn't contacted me or didn't came to deliver my item. Whenever i call to customer care they replied me that they have raised a complaint and your item will be deliver within 24 hours.But when i called today they replied your item is now cancelled.this is very bad experience
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                      Address: Muzaffarpur

                      My AWB no [protected] is Daily i receive a message about my delivery but no-one came to deliver or call me whenever i contacted with customer care they replied that we have raised a complaint.But today again I called they replied me that your order we cancelled. This is very bad experience about xpressbees
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                        G
                        Gfi
                        Nov 7, 2022
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                        Recently i purchased a top from meesho and at the time of delivery i was not in my pg and asked the delivery man to handover my parcel just to aunty as i live in a pg despite this he gave the parcel to some small girl and told me that yes he had given to aunty and please share the otp i share it . When i reached pg aunty told me no one gave her the parcel and i called delivery man he told me that he had given to a girl, i searched the whole pg but everyone said they haven't taken it. I called the delivery man next day and asked him if he had remembered the girl so that i can call everyone. He told me that he haven't seen her as there was dark. And also told me that if I won't get my parcel he will pay me through his salary n all.
                        It's my humble request to see this issue and give me a solution by refunding the product amount. I am providing you your delivery man number. Please have a conversation with him and resolve my issue.

                        Sub Order ID[protected]_1
                        Delivery date: 18th October
                        Delivery man number: [protected]
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                          R
                          rajma2006
                          Nov 5, 2022
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                          My international shipment was sent to XpressBee Logistics by SFL Worldwide which is not received till date and today I was informed that the shipment was sent back to warehouse because they could not reach me. When I called the customer care number[protected] of XpressBee Logistics, no one comes on the line and the call ends with the recorded messages, neither the emails were responded by the customer care representative even after repeated follow ups. No one cared to respond to my emails to in inform they were not able to contact me. What a pathetic service? People, please beware of this Logistics company and never ever do any business with them else you will only end up with mental agony and losing your valuables. I will have to wait and watch if they really want to resolve this issue or earn more bad name for their business.
                          XpressBees Logistics customer support has been notified about the posted complaint.
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                            J
                            jfxd
                            from Bengaluru, Karnataka
                            Nov 5, 2022
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                            Website: xpressbees.com

                            My AWB:[protected] is not getting delivered to my address. It's been 5 days and still now no delivery. It's showing in transit from BLR/IB1 and in transit from BLR/BRY. I need my product delivered. Tired of calling customer care. Can anybody help me. The company' won't reply i know.
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                              R
                              Rahulrage
                              Nov 4, 2022
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                              Address: Bengaluru
                              Website: www.xpressbees.com

                              1st
                              AWB:[protected]
                              This is a replacement item under warranty, it got undelivered and got returned to office. They are not delivering the product to me at all! I have raised replacement request on 8th oct, replacement item was supposed to be delivered by 17th Oct! They kept on delaying with the message " Customer Unavailable" everyday!! I was always at home! I was never unavailable! They even didn't call atleast once!

                              2nd
                              AWB:[protected]
                              This is a 2nd time I requested to resend the product. This one also was supposed to deliver on 4th Nov.

                              Now they are saying " AWB:[protected] from IMAGINE MAR.. not fulfil as you want delivery later.For query call:[protected], For feedback pls click fb.xbees.in/if7icj03 Xpressbees"
                              I never asked to deliver later.
                              Customer care doesn't even pick call! After several followups I'm just fed up! Hence, I am in this portal. If this also fails to solve my issue, I will file police complaint against Xpressbees.
                              +2 photos
                              XpressBees Logistics customer support has been notified about the posted complaint.
                              I have got a message on Monday (26.12.2022) about to deliver a parcel under my name...
                              I mistakenly told the OTP to the delivery person without getting the parcel...
                              She told in call she will deliver the parcel shortly..but still not she didn't deliver and not picking the call ...I have added the delivery person contact num : [protected]

                              Not delivering my product several times - Comment #4078673 - Image #0
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                                P
                                parvesh3093
                                from Haidargarh, Uttar Pradesh
                                Nov 4, 2022
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                                Dear Sir/madam,
                                - date of incident - 02/11/2022
                                - client no - [protected]
                                my company has sent some parcel to my native address. i have received out for delivery message on 2nd Nov 2022, i have wait till evening 3pm then called on his delivery agent number but he denies to deliver order and asking me to come at his nearest place which is approx 8-9km from my distance. i have already complaint on xpressbees customers care number now they are saying you will get your product guaranteed by 6pm. after 6pm they are not available on call and his delivery agent is rescheduling my order with wrong message. they hesitate the user and even not picking my number while dialing on customer care number. kindly take action on it.

                                n
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                                  N
                                  Narendira
                                  from Coimbatore, Tamil Nadu
                                  Nov 3, 2022
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                                  Address: 636008

                                  I have placed an order through AJIO a week ago, Today (03.11.2022) the order was out for delivery. Due to unforeseen circumstances I was out of town for more than a week, So I requested the Delivery Agent to cancel the order. He spoke very rudely and in an unprofessional manner, he also told me not to order anything again. Which I totally didn't expect from him. This is not the First time I am Facing this issue. I Hope an action is taken against such rude staff. Please Find the details of the order below .

                                  AJIO Order Number:#FN[protected]
                                  AWB:[protected]
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                                    Rusha Dutta
                                    Nov 3, 2022
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                                    Address: Hospital Math Para, P. O. - Memari, P. S. -Memari, Purba Bardhaman, West Bengal Pin-713146 Memari

                                    [protected] awb number
                                    The added phn number is wrong [protected]. This is wrong number. Please correct number. The last digit is not 0. Its 6. Please give my parcel. Its already so much late. Its a prepaid order .
                                    XpressBees Logistics customer support has been notified about the posted complaint.
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                                      P
                                      ParulM10
                                      from KANKER, Chhattisgarh
                                      Nov 3, 2022
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                                      Resolved

                                      My order ID is [protected] and AWB no is [protected].
                                      My order has been lying in my nearest delivery station for the last 4 days but nobody's is coming to deliver it. I contacted their head office, but I didn't get a satisfying response. Their head office contact number is [protected]. The order is already delayed by 9 days and now that I had reached to the nearest delivery station, nobody's coming to deliver it. Kindly help me get my parcel. Thank you.
                                      +1 photos
                                      Nov 26, 2022
                                      Complaint marked as Resolved 
                                      resolved
                                      XpressBees Logistics customer support has been notified about the posted complaint.
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                                        ParulM10
                                        from KANKER, Chhattisgarh
                                        Nov 3, 2022
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                                        Resolved

                                        My order ID is [protected] and AWB no is [protected].
                                        My order has been lying in my nearest delivery hub for the last 4 days. Nobody is coming to deliver it to my house. Inspite of calling their head office I didn't get a satisfying response. Their head office number is [protected].
                                        The order was already delayed by 9 days and now that it has reached to my city, nobody is delivery it. They have the worst service to offer. Help me get my parcel. Please. Thank you!
                                        +1 photos
                                        Nov 26, 2022
                                        Complaint marked as Resolved 
                                        Resolved
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