XpressBees Logistics Complaints & Reviews

Very much poor service by xpressbees.
traking no:-[protected]
traking no:-[protected]

Hi
Iam nazia khanum, i had a booking from meesho for a toy product and it has to be delivered by xpressbees courier AWB No: [protected]
It is marked as delivered and the product is actually nit received, after several calls made to xpressbees they say that the line is busy and i have also reported them through the feedback and e mails but ni response ..So iam complaining this..I want that delivery person to identify to whom did he deliver the item

I made an order from firstcry.com .on 11/07/2022 i got an sms saying product will be delivered soon, and delivery boy from xpressbees contacted me saying deliver product on next day. on next day he said cannot deliver product and ask me to travel 3 km to collect order, I have already paid shipping charge but he ask me to collect product by my self.And he gave feedback as i do not have money with me so product not delivered. Every day i will get a sms saying product out for delivery but not received yet.i called him each day and he says will deliver on next day. Today on 15/07/2022 he says he will deliver on 18/07/2022 .its been 5 days already and he says he need 3 more days for delivery. I request take necessary action against irresponsible courier service .make product delivery asap
awb:[protected]

This is my AWB no : [protected]. I have not received my order still now. i order on 8 July and today its 15 July till now no response from the courier company. They just say we will resolve your problem in 24hr .But not. They just give excuses. please help

There is a lot of time that we have faced this issue but no one came to us. Xpress bees delivery boy haven't come to us.

I placed the order for 3 in one high chair from firstcry on 26th june 2022. It was marked as delivered on july 1st but we did not received the order till now.tried registering complaints many times but did not get any proper reply. Neither from xpressbees nor from firstcry. I got the contact number of the firstcry executive, but after sharing the awb number he is not picking up my calls. Sharing the screenshots of the same. Please help to resolve the issue. Awb number :[protected]

My Nem is AltafBelim i complaint to your delivery boy
My order courier is not Delivered to me
My courier tracking ID is AWB[protected]
My Mobile No.[protected]
My Complaint your delivery boy is not calling for my mobile number and no any contact me and directly return to my order courier please action to delevery boy and please resend my courier

Hi sir I am lokesh. I have order in deliver for xpressbees courier. Still my order is not delivered but if you check the tracking status it will come order is delivered they are no calls so calling simply is putting delivered. After they customer was asking complaints they said simply after 3 to 4 days will be come sorry for the inconvenience they told after the cutting call. Some time the call also not picked they agent is not available only told. After the calling as is to speaking nicely and after that they are not action of customer queries they email send also they are not responding to us

My order was supposed to reach by 12th july... This xpressbees has delayed it to 13 th july even though the order reached hyderabad on 8th july...
First of all if it's reaching earlier they should hand it over to CUSTOMERs ASAP.
Secondly, why will they delay it even though it arrived early
Thirdly, their CONTACT number is a ###, where never u can get hold a line and talk to an executive
So where should the CUSTOMERs go???
When the application where I have ordered trued to CONTACT them, even they also could not CONTACT them..

THEY ARE FRAUDSTERS!!!

Hi sir
This is Afsal valluparambil from expressbees delivery sta[censored]ser id ( 383792) in Kerala, hub I'd ( 1708 ) I didn't get my salary till now, I want my salary fastly !! I want to know the reason about why my salary delay ...

I hope you to wait your response as soon as possible

Dear Sir/Madam,

AWB No: [protected] is not delivered yet. Please send it As soon as possible it's really urgent. Customer is trying to call delivery boy and it's not reachable. Please make sure to deliver this shipment by tomorrow. Please don't return back it to supplier as it is required to customer very urgently. Kindly solve this issue as soon as possible. Sending this behalf of customer.

I have placed an order from The Souled Store. Order was supposed to be delivered on 11th July 2022.
The order status is now showing as Delivered over the Souled Store app as well as on the Xpressbees tracking. But I have not received the order, neither did I got any call from the Delivery person/company for anything.
I have verified my contact information everything required is available and correct.
I tried to contact customer care but executives were not available.
Kindly resolve my issue ASAP.

This is not 1st time.

Every logistic company delever my product at my home where 2 big lift, cctv camera
But xpressbees person doesn't have manner how to talk.
And never delever my product.

And in tracking system he update as customer not available.

I also raised grievance but no any solution come out.

Xpressbees about no-[protected]

Hi team,
This is to inform you that all my deliveries from xpressbees are getting cancelled and undelivered. Reason behind it is the delivery guy who not even contacting me and cancelling my all orders. I request kindly look into this and take a action on the delivery person.
Below are the details of my orders

AWB:[protected]
Delivery person phone number : [protected]

Thanks & Regards
Malik
Pincode : 500064

Your service no responsible any person from product delivery...
Be close tode my product out of delivery but no contact me no delivery my product..

The return was scheduled for 8th July, 2022 vide AWB: [protected] through the Executive Mr. Rohit (contact no.[protected]). But he totally refused to take my product.

I explained all the things to him that these are 5 in 1 lipsticks. (set of 2). It means 5 small lipsticks in one set. Similarly, 5 in other set. It has been clearly shown in picture (attached) also. BUt he was adamant to take 5 sets (each have 5 lipsticks).
It is clearly visible in the screenshot (which was also available in her mobile) that only two sets were delivered. (it was the offer for two sets only). I dont know why he was asking for 5 sets from me. He really very misbehaved with me, wasted my time and cancel my return request.

[protected] this is order no AWB, the agent from xpressbee has picked up and order which got later cancelled by customer so the order was held by xpressbee courier ppl and they were abt to return it back to me it's been more than 30 days order is stuck somewhere and not delivered to me i need my orde back as soon as possible the agent keep making excuse everyday why my order is still at your warehouse ?

Dear Team,

Xpressbees representative (i.e, Sanjay Kothari) had wrongly delivered shipment with AWB no.[protected] at my residential address on 27 June 2022. A sum of INR 1, 992 was paid to him through Google pay. His mobile number is [protected]. Subsequently it was realised that the shipment belongs to Krupali Burute and we informed the xpressbees representative about it. He collected the parcel on the same day and assured...

It is regarding the Order Number: 1717910 - with AWB[protected] of Rs. 3384. When we ask for an option as UPI payment, agent name Bimal ask to PayTM to one number, saying that it is company's number. When verified as Seema Devi, he confirm to make payment. Payment was successful in our end but he was calling someone and getting the confirmation. From the other side they said payment is not received so this agent ask to make another payment to his account and said the first payment will be reversed within 24 hours. He took both the payment and when the other payment didn't get back and when tried to call this agent. He is not answering the call until now. It was on 27th April 2022 and we have been trying to reach this agent but we are unable to get through. As I found this forum I'm trying to find if someone can help us or not. Agent's Number is [protected]

My name is Meenakshi and I have a parcel with xpressbees to be delivered from landmark group with the order number AWN-[protected]

My registered number is [protected].
Their delivery person came on 30June, 2022 but I didn’t receive the order code so he went back and he was supposed to come again oin teh evening after checking from his office. But he didnt even reattempt in the another day and put a update on their tracking portal that we are not at home and our address is wrong. Which is completely false information. All I can see on the tracking history that he is giving wrong information and saying we are not available at home. We are very much at home but he is not even coming to our house. This is absolutely unacceptable and I would request you to please look into this matter and deliver my product today. It’s my kids birthday gift and I can’t delay it.
I have written emails to them twice and also, have tried calling them almost for more then 50 times but their customer care is too bad not even connect the call. The Executive number that they share in the message is also wrong. I think their existence is not correct and they are working with a big giant like Landmark group. I raised a complaint with them too but so far no response.

My number is +91-[protected]
Ny Dubai number is +[protected]