XpressBees Logistics Complaints & Reviews

Xpressbees messaged me ([protected]) today (19.03.2024) evening "we regret to inform you that your shipment was not delivered as you want open delivery for AWB [protected]. In order to proceed with the necessary verification, we kindly request you to provide our delivery executive with the following OTP..."
(1) I did not wanted open delivery. why then such self-made story?
(2) No delivery man approched me or my representative ([protected]) for giving OTP. From which point shipment was not delivered or the reason behind?
(3) Is a scam to dupe the customer?
Kindly make enquiry and arrange to deliver my cosignment urgently.

A delivery agent from XpressBees picked my return order from Tata cliq on 2 March 2024.
The order id is [protected]
AWB number is[protected]
Delivery agent number- [protected]
24 hours later my pickup attempt is still showing unsuccessful on the tata cliq app. I have tried contacting customer care for both the companies but their automated customer service number has no option for my type of complaint. I want to a person but i don't know who to call, where to go.
The order was worth 1700 Rs and I am not going to lose it, so do something about it or give me a number to talk to a person.

AWB - [protected] | XpressBees, marked the product as delivered yesterday morning, till now not delivered the parcel. No proper response when I contacted them over phone and mail

Dear Sir/Madam,
Unfortunately, I must bring to your immediate attention a distressing incident that transpired earlier today involving a fraudulent parcel delivery through Xpressbees and the subsequent theft of a significant amount of money.

This morning, I received a parcel purportedly from Xpressbees, but upon inspection, it became glaringly evident that it was part of a fraudulent scheme. Enclosed with this email are the details outlining the fraudulent parcel and its contents for your perusal.

In addition to this fraudulent delivery, I am deeply saddened to inform you that a substantial sum of money has been unlawfully taken from our account in connection with this deceitful activity. Attached herewith are the transaction details relating to this regrettable incident.

So I am requesting you to take an action to against the company “SHREEJI FASHION CARE” and currier company “Xpressbees NUMBER [protected]" they both are playing a game of cheating in our India and me.
Also I am requesting to help me to get back my money Rs. 856 from Currier Company. Because I am giving this money to the Currier company delivery person. I am attaching my mail for your reference which I have sent to this company and Currier Company.

my email: [protected]@gmail.com
my contact number [protected]

Xpressbees stole a major portion of my shipment during transit. Even after providing the packing, loading and unpacking videos, they are denying any action or reimbursement for the losses to us.

My order was supposed to be delivered on 23rd Jan 2024, but it was marked cancelled due to my refusal to accept the delivery. I had contacted the customer care executive to get it delivered on 24th, but on 24th as well, it was marked cancelled due to my refusal. I had to contact them again and they assured me that it will be delivered on 25th, but the same thing happened on 25th as well. on 25th, they asked for 1 more day to deliver my order. today, on 26th, my order has been returned to origin, and the customer care executive is saying that it was returned to origin on 23rd itself. they have been misleading me since 2 days, stating that my order will be delivered. their delivery executive did not contact me or show up to my place to deliver the order. their customer executive named Prajakta is extremely rude and unprofessional and said to me " aap hi bol lo aapko bolne ka bohot shaunk hai" while I was explaining the grievances I faced. She has not provided me with any redressal. xpressbees has wasted my time, provided deficient services and harassed me mentally.
They are not even responding over email.
My right to information, right to acknowledgement, right to be heard and right to seek redressal have been violated here.

Please deliver my parcel
AWB no:-[protected]
Parcel has reached the destination but still in transit in the final location since past three days and even the customer care is not being responsive from last three days I have a doubt whether company is interested in delivering or they are doing Pooja daily keeping my parcel

In Transit
[protected], 11:47 PM
BANGALORE, KARNATAKA
In Transit from BANGALORE, KARNATAKA

[protected], 02:26 PM
BANGALORE, KARNATAKA
In Transit from BANGALORE, KARNATAKA

[protected], 03:28 AM
BANGALORE, KARNATAKA
In Transit from Gurgaon, HARYANA

[protected], 11:08 PM
Gurgaon, HARYANA
In Transit from AMBALA, HARYANA

[protected], 09:44 PM
AMBALA, HARYANA
In Transit from Kala, HIMACHAL PRADESH

[protected], 11:18 AM
Kala, HIMACHAL PRADESH
/images/TrackShipmentIcon/Received.png
Shipment Picked
[protected], 07:21 PM
Kala, HIMACHAL PRADESH

Please deliver my parcel AWB no:-[protected]
As per tracking info it's been transit in my destination from past three days I have doubt are you playing with my parcel or doing Pooja

This is the tracking updates
In Transit
[protected], 11:47 PM
BANGALORE, KARNATAKA
In Transit from BANGALORE, KARNATAKA

[protected], 02:26 PM
BANGALORE, KARNATAKA
In Transit from BANGALORE, KARNATAKA

[protected], 03:28 AM
BANGALORE, KARNATAKA
In Transit from Gurgaon, HARYANA

[protected], 11:08 PM
Gurgaon, HARYANA
In Transit from AMBALA, HARYANA

[protected], 09:44 PM
AMBALA, HARYANA
In Transit from Kala, HIMACHAL PRADESH

[protected], 11:18 AM
Kala, HIMACHAL PRADESH

Shipment Picked
[protected], 07:21 PM
Kala, HIMACHAL PRADESH

Good Morning, Gentlemen:

https://www.xpressbees.com/shipment/tracking?awbNo=[protected]

Please deliver this packet with AWB # [protected] immediately.

Everyone is available. Included 2 Mobile numbers also on Receipt.

Front Office Madam Smt. Komati Vasundara is always available. She said, she did not receive any call.

Smt. Komati Vasundara Mobile #
+[protected]. Is also included in Shipping Receipt. PLEASE CALL THIS # and DELIVER IMMEDIATELY.

Contacts Numbers are included in receipt. Please see attached Shipping Receipt.

Thank You,
Prasad Darbha. [protected] - L.B.NAGAR, HYDERABAD.

Sir, My Order AWB Number :[protected] has not been Delivered to me even though i gave the Correct Address... But the Status is Showing " Address Incomplete" without even PLACING A CALL TO ME... So, Kindly Resolve this issue and Deliver it to me Today Itself as Quickly as Possible, So Kindly Deliver my Order as Soon as Possible as it is Urgent.

Sir, My Order AWB Number :[protected] has not been Delivered to me even though i gave the Correct Address... So, Kindly Resolve this issue and Deliver it to me Today Itself as Quickly as Possible, So Kindly Deliver my Order as Soon as Possible as it is Urgent.

The product picked up from my home with AWB [protected] has not reached the destination that is Bangalore’s Levis warehouse. It is in transit in bangalore since 5days. Kindly look into the matter ASAP.

I ordered the product from Navshtri where XpressBees was the shipping partner. The product was delivered to me on 14th Jan and I put the return request on the same day itself. But I haven't received any response from Navshtri. The contact number mentioned on their website is also wrong because it is saying out of service. I contact on their email and it's been 4 days they haven't initiated return request yet and no information on when it will be initiated and when it will be picked. I am not getting any alternatives to reach out to them.
AWB-[protected]
Order- 31376 (Navshtri)
Order[protected]Xpressbees)

I ordered one product from Navshtri where XpressBees is the shipping partner. I want to return my product and from last 5 days I am trying to contact them but they are not responding about when it will be processed and when return will be initiated. They have mentioned wrong contact number on their website because it is showing out of service.
Order id-31376
AWB: [protected]

Sir, Kindly Speed Up My Order AWB Number :[protected] and Deliver it to me Tomorrow Itself as Soon as Possible, So Kindly Deliver my Order as Soon as Possible as it is Urgent.

Sir, Kindly Speed Up My Order AWB Number :[protected] and Deliver it to me Tomorrow Itself as Soon as Possible, So Kindly Deliver my Order as Soon as Possible as it is Urgent.

Sir, Kindly Speed Up My Order AWB NUMBER :[protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

I have not received my shipment yet with AWB no: [protected]. I have been receiving messages that it is out for delivery. By evening, they send message saying it is not delivered because I was not available. They did not even call me! This has been going on for nearly 2 weeks
I have called customer care on 3 occasions and the issue is not resolved. I have not received any details of the courier or the delivery team. I need the package urgently and this kind of service is unacceptable.

As a customer, what am I supposed to do further?

I placed an order with AWB number[protected] and[protected] on 27 November 2023 from Purplle app. The order reached to Agartala (nearest hub) on 4 December 2023 but it's not been delivered and now it's showing that the item was returned. How can you return my order without even attempting delivery?? (The order was partially delivered). Please resolve my issue and deliver my order.

I made an order from nykaa, which was supposed to be delivered on 11th nov i haven't received my parcel nor any calls from the delivery agents. They have not even made an attempt to deliver my parcel but post fake update on the website and send messages saying that the customer is unavailable they have not even called once. In almost all the logistics they provide delivery person's number...here they have only one number that is toll free...how many times should one keep asking and calling on the toll free number.

No proper response.
I need my order delivered latest by 14/12/2023