XpressBees Logistics Complaints & Reviews

Respected Sir/Ma’am,

AWB No. [protected]
Order not delivered on two consecutive days with the reason -“consignee not available”. An entirely untruthful statement. After endless hours of follow up without any success, I am at my tether’s end. Please help.
Thank you for your time.
With kind regards
Mou Kundu...

I placed an order on Friday : 13/11/23.
I informed the shiprocket team that this courier is urgent and after 100+ calls, pickup was done on 5pm on 16/11/23.
The previous agent contacted me on 15/11/23 and asked address and denied to pickup there after.
Pickup was done on 5pm on 16/11/23.
It is 18/11/23, it still shows it is at Hyderabad.
Very poor service even after mentioning that it is a very urgent courier.
ETA was 18/11/23, then they mad it 19/11/23, then they now made it 21/11/23.

Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and has been Stuck at the Same Place since the Past 5 Days. So, Kindly Resolve this issue and Deliver it to me Today Itself as it is Really Urgent....

Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and My Order has been Stuck at the Same Place since the Past 5 Days... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent....

First of all the order was given on 9th Oct, then the order was shown to be delivered at 14th Oct, even the parcel has reached Kolkata..then it showed it is late by 2 days..and I let them be..then..now it is 17 th Oct but they are showing my estimated delivery date is 16th Oct..so what????I am gonna buy a time machine so that I can take my parcel on 16th Oct??and what is this terrible service..the phone number is for show..they don't even pick up...when am I gonna get my parcel even?

My express bees parcel is been out for delivery 3 times and by the end of the day the status is updated as customer not available at location. Customer care number is not working or replying on email. They are delaying the delivery and updating the status is customer not available everytime.

Order no [protected]

Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible Since it is Urgent.

This is the third time I'm experiencing w delayed delivery from delivery boy. I used to get notifications about delivery. But no one will contact me regarding this. Finally they returned my products and gave report that I'm not available like that.
In short if Xpress bees is your delivery partner better forget your product.they won't deliver properly

My shipment (AWB- [protected]) is not yet delivered till now. Its showing out for delivery from 11th October 2023 - 11.47AM, but there is no response from the delivery partner till now.

Product tracking shows no data since few days. Till when should i wait & when will I receive my parcel. Share the parcel where its gone will I receive it.

Tracking shows no data. Dont know when will I receive parcel and whether I receive or not. How can I know where is my parcel

I live out of India and when the delivery agent came to deliver my mother who is close to 70 tried to reach over call for OTP and could not get
through for some network issues. The product was pre-paid though. He really misbehaved with my mother, did not even wait for 2 minutes.
He literally threatened my mother saying "I am taking this delivery and you will never get it". This is how customer service works?
His audacity...

My shipment has been reached to the nearest destination which is kelambakkam, Chennai (MAA/KBM) . It is in hold for more than 3 days. Kindly do the needful
Tracking I'd : [protected]
Order I'd : 1008 from Earth Essentials...

My package with tracking ID [protected] was shipped on 25th September and expected date of delivery was 28th of September but the package is traveling back and forth from Delhi hub to dehradun since 28th of September and the package is yet to be delivered.

I purchased the boat smartwatch from Flipkart on May 2023. While using the smartwatch I observed the smartwatch battery is draining too fast. I raised the complaint for warranty claim to boat company. They accepted my warranty claim request and I got the email from boat company to handover the product to delivery person. I packed my smartwatch in the company box and the xpressbees courier company delivery boy called me to handover the product to him. He came and I handed over the box for delivery person. He checked the box and he checked the product and he took and went.
After 10 to 11 days I got email from boat company and they said my warranty claim request has been rejected for wrong product. I called them and ask what is the reason for rejection. They said we received wrong product instead of correct product.
Then I shocked after seeing warranty claim rejection report. In that report my smartwatch was not there instead of my smartwatch someone stolen my smartwatch and he kept other watch instead of that watch. I called 15 times to xpressbees on 4th October to customer service. They didn't give any response. I emailed them regarding this and for email also no response. I called the boat company regarding this and they said we contacted our courier company to ask about product they said customer only sended likethis product they said. It's completely wrong information they have given. Someone stolen my smartwatch from the box and kept other watch in the same box, I want to product back.

I ordered the product on 16 September and the estimated delivery time was 22 September today it is still showing it is in transit and not have been delivered resolve the issue and provide my product as soon as possible. The tracking id is [protected]

I had placed an order for 3 puzzles from First Cry on 16th Sep '23. They couriered my order through their sister courier company -- XpressBees.

For the past 2 days, the package has been out for delivery, and at sharp 7 pm yesterday as well as today (20th and 21st Sep '23), the delivery man updated the status as "Customer not available".

But here comes the truth! I was at home all day on both days. Neither the delivery man called me nor came to my address. I even confirmed with our society watchman.

Now I can't cancel the order because it is in transit. The XPRESSBEES is a fraud courier service. Please urge all of you to not place online orders with companies that use XPRESSBEES as their courier partner. It is an unreliable and dishonest logistics firm.

I lost my money and did not get what I ordered. So please BEWARE! And steer clear of XpressBees!

I had placed an order for Laptop ABS stand through my company ACE store in the end of July-2023. I received an email from Xpressbees that my order is placed and I will receive the order by August 9, 2023 with Tracking ID: [protected]. It is September 21, 2023 today and I am yet to receive my order. I have sent multiple emails to the customer care email id yet no response and tried calling the customer care number several times But my ID is not even accepted while typing to talk to the customer care agent !!
I want to know the reason for the delay and want my item shipped to my location at the earliest.

Tracking NO.:
[protected]

Current Status: Shipped

Estimated Delivery: Saturday, 16th Sep 2023

Date & Day Time Shipment Status Details
Friday, 15th Sep 2023 05.47 AM In transit from MAA/PC1, Chennai, TAMIL NADU,
Friday, 15th Sep 2023 02.17 AM In transit from MAA/LH1, Chennai, TAMIL NADU,
Thursday, 14th Sep 2023 06.23 PM In transit from BLR/LH1, BANGALORE, KARNATAKA,...

I hereby want to bring to notice of the officials of xpressbees that i was running RSC of xpressbees of Parimpora, Srinagar location since January 2023 and now they have stopped connecting load since last 2 months on the behest of one official A.M. Jagjeet Singh Bali who had on regular basis continously disrupted smooth functioning of my RSC. They are not clearing my invoices overdue since January 2023.

Now, without intimtation letter they stopped connecting load and neither clearing my pending invoices and security deposit. I tried to contact some of his senior officials on phone but all of them following same line of action and thus incurred losses to me and ultimately bringing disrepute to your esteemed company Xpressbees.

I had been left with no other option except to take this case in the court of law. Before doing this i would request you if you could connect me to some senior officials of Xpressbees to whom i can share my grieviences and present full details of my case.

Regards,
Imtiaz Ahmad
Rehan International Trading Corporation
Srinagar
E-mail; [protected]@gmail.com