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XpressBees Logistics Complaints & Reviews

www.xpressbees.com

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Updated: Dec 18, 2025

Complaints 3647

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Bad 😕 It seems that XpressBees Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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XpressBees Logistics reviews & complaints page 43

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I had ordered from Firstcry.com and EDD is on 23rd Nov. Package was arrived on 24th Nov. but still they didn't delivered. they always change Fake status of the Delivery. no any person come and call on given number.
i had already complain many time and below number given for the xpressbee person. when i call on that number they always cut the call and switch of mobile. i call from 3 days but not pickup the call.
they want me to pickup delivery from office only. pathetic service by this courier company.

[protected]
[protected]

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Address: Gorakhpur, Gorakhpur, Uttar Pradesh

My courier is at xpreesbees it shows on track point that product was out for delivery but delivery boy does not call me and update status that customer was not available.

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Dear Xpress Team,

Regarding The AWB # [protected], It was handover to your end on 28th of October & according to your website, even its reached to Ramanathapuram – But without contacting the consignee ( Me ) for a single time & without any reason its returned back to delhi as RTO !!

May I know what is the reason of connecting shipment to your end as well as what is the response which you going to give me for such unprofessional & unaccetable thing done from your end ?

If your going to clam it as “ Non-service area “ then why its not intimated before its handover to your end.
Because of your such unprofessionalism & Negligence I loose my customer – are you going to bear for my loss ?

I need urgent reply from your end here ASAP..

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I was expecting a package on 28th Nov. Tracking status in their site showed as "Out for Delivery" on 28th Morning. In the evening, they have updated the status as "Customer wants future delivery" while I have not asked for future delivery and nobody called. Again the next day, the status has been changed to "Customer not available" and I was available at home and I didnt get any call. I have been following up with your logistics partner “XPressBees”. The package has been lying in the destination city for last 2 days. Without attempting to call me, they have been updating FAKE status for the past two days. I am not getting any proper response from them.
Very poor service and response from your delivery partner.

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My order with AWB No. [protected] from Meesho has not been delivered and returned to the seller. This is the second time I had ordered this product. After days of delivery messages "will be delivered today" and "could not be delivered today" with some lame excuses by delivery team the item was returned to the seller without delivery attempt the first time (attaching screenshot). This time also same thing is being done. While the delivery person does not contact me, I get messages like "customer requested future delivery" or "cod not available" or recently "costomer requested open delivery".

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Dear Team,
For the subject AWB no, courier person wrongly updating as no one available at home. I am contacted the customer care several time but not resolved the issue and still jot received the courier. Mailed to customer care services also no ise

+1 photos

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Address: 11/3/385/2, Srinivas Nagar colony

I haven't receive my order yet ... but status is showing delivered ...my awb no :[protected]...i request please solve my problem

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Intially they told that i will get my order on 27 November which was already delayed for 6 days.then it was out for delivery and on the same day theysaid that i opted for open box delivery which i did not . no one contacted me nor attempted for delivery .after speaking to customer service since 2 days it was again out for delivery on 29th November and now it updated the information of 27 th November regarding courier boy name.and contact number which was unable to connect .Now showing that i was nor present at given address which was fake claim by them.theg are making false promises since last 3 days that i will receive my order but I am unable to do so.

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I was tracking my shipment and the Xpress website indicated that I will receive the package on 28th Nov, 2021 and at 10:23 AM, the status was showing "Out for delivery". I was waiting at my delivery location on 28th Nov. However, I neither received package nor any call and my mobile is working. But the status in the Xpressbees site has been updated fakely mentioning that "Customer wants future delivery". I called the customer care on (29th Nov) and raised a complaint. I was promised that I would get the package on 29th. At 11:38 AM it says it is out for delivery. I have been waiting since morning and I have not received any call. At 10:47 PM, the status says that the customer is not available. COMPLETELY FAKE. I am totally frustrated not because I didnt receive my package on time BUT BECAUSE OF FAKE STATUS.

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From to days my order is in town but now delivery is not taking place there is showing the customer wants open delivery I don't know what is the hack this is it a fraud or scam what is it.

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Address: 4/459,1st street, rajendran nagar, neelankarai, House

I had sent my Boat earphones for a replacement using my one year warranty which was picked up by Xpressbees . On the 17th of November it showed as out for delivery and on the 17th it showed as WHHandover. The status of the product is being showed as delivered even though I've not received the product nor any email or SMS regarding delivery of the product.

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On the date 19 November i order cloth drying stand From meesho order id [protected] And meesho send me the parcel trough Xpressbees courier tracking id [protected] Today the parcel arrived at my city Jetpur and i receive call from the office of xpressbees jetpur Gujarat, They said me collect parcel from our office we are not deliver at your home because parcel is big, if you not collect we are send back to meesho. I request him to please deliver me but they behaving rude with me and say me we are send back your parcel if you not collect, then they update wrong status about my parcel customer is not available, after that i again call and receive same ans about delivery, please do needful in my case Xpressbees & Meesho

+1 photos

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Nov 27, 2021

Updated by Ashvini k On the date 19 November i order cloth drying stand From meesho order id [protected] And meesho send me the parcel trough Xpressbees courier tracking id [protected] Today the parcel arrived at my city Jetpur and i receive call from the office of xpressbees jetpur Gujarat, They said me collect parcel from our office we are not deliver at your home because parcel is big, if you not collect we are send back to meesho. I request him to please deliver me but they behaving rude with me and say me we are send back your parcel if you not collect, then they update wrong status about my parcel customer is not available, after that i again call and receive same ans about delivery, please do needful in my case Xpressbees & Meesho

Nov 27, 2021

Updated by Ashvini k On the date 19 November i order cloth drying stand From meesho order id [protected] And meesho send me the parcel trough Xpressbees courier tracking id [protected] Today the parcel arrived at my city Jetpur and i receive call from the office of xpressbees jetpur Gujarat, They said me collect parcel from our office we are not deliver at your home because parcel is big, if you not collect we are send back to meesho. I request him to please deliver me but they behaving rude with me and say me we are send back your parcel if you not collect, then they update wrong status about my parcel customer is not available, after that i again call and receive same ans about delivery, please do needful in my case Xpressbees & Meesho

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Had sent my Boat earphones for a replacement using my one year warranty which was picked up by Xpressbees on 23rd November 2021. On the 26th November it showed as out for delivery and on the 26th November only it showed as WHHandover. The status of the product is being showed as delivered even though I've not received the product nor any email or SMS regarding delivery of the product.

+1 photos

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Address: SHOP NO 5 SAI SIDDHI ARCADE A OPP PADARDEVI MANDIR VALSAD GUJARAT

Very worst service of xpressbees
i have order the parcel but i did not get
in tracking it shows 26th nov will be there but since i did not get
no response from customer care also
faltu service

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I have order product from meesho and they delivered the product from xpressbee but i am not recieving my product because xpressbee is not delivering it and updating false status such as customer was not available and customer wants future delivery.please xpressbee stop doing this on your own and deliever my product. I want my product urgently.xpressbee is such a bad delivery service provider.

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I have ordered with prepaid cash for products from good vides. Xpressbees are the delivery partner for that product. By novemBer 14, I have ordered.
The good vibes have shipped my products and handed over to xpressbees for delivery but yet now I didn't get it.
And also I can't even reach their customer care

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While tracking my shipment from Banggood, with awb [protected], it is seen that package arrived in my location and then on[protected] it is showing RTO. I was never contacted by the courier people. it is not know how it was returned to origin. How can I get back the package?

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Address: Borabanda, Hyderabad.

I have ordered vitamins from oziva. For my bad it was assigned to Xpressbees. Delivery person doesn't even calls me or comes to my place. They are marking my order as

'"Customer not available - Customer not available (Customer not available at given address and not reachable over phone) by SR: Mohammed Farooq Seasonboy Delivery[protected], MobileNo: [protected]"'

So, i have decided to call the delivery agent. For my surprise it's a invalid number. Don't know how many companies like Ajio, oziva, etc giving their orders to @xpressbees

AWB : [protected]

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Address: 150/15 onkar nagar b tri nagar

Website: Xpressbees

Delivery boy 1st time cut the phone without complete talk..

Then 2nd time nd more time not pick the phone

Delivery agent number = [protected]

Please take action...

Very poor service xpressbees

I'm very disappointed...

I am sumit
My order number is = 70831

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Order:[protected].. from of Synthetic .., AWB:[protected] of Rs.355.00 will reach soon.For query call:[protected], Pay by Cash/UPI. Xpressbees

This product he also rudely talk to me. He does not have manner

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