Respected sir,
Tracking/AWB number: [protected]
They are sending me message that the product cannot delivered due to incomplete address. I wonder how come all other supplier can deliver the order but they cannot. It happened to my many parcels. Unfortunately one of their guy told me that my place is far from their office so he wont deliver, if I want my product, I have to give him address convenient to him.
Actually i called your customer care number yesterday around 12:35 pm and i spoke with customer support team, and complaint about the delivery, that no person attempted for delivery and no one contacted me so far till date, your support team said i will get my parcel today, but same happened today no one came to my address no delivery was attempted but it was noted as COD not available same happened yesterday but why this again, please give contact number of chennai so that i can speak with them directly
Can't they check address before accepting and getting payed for the delivery services? customer care number is always unreachable and their agent do not call back on call request. It has been an harassment that I have to keep on praying that the company do not chose this company for shipment. All those planning I have done base on the ordered products, turns in to utter disappointment. Plus harassments for no customer service after spending hours and hours of trying to call them and wasting time from job hours.
with regards
Sundar N
XpressBees Logistics customer support has been notified about the posted complaint.