XpressBees Logistics Complaints & Reviews

Dear Team (Xpressbees and FirstCry),

This is to inform and make you realize of the horrible and pathetic work culture and practices of your employees. I had placed a return request for one of my product purchased from FirstCry, as the size of the pant is bigger. I had placed the return request on[protected], however, every time it's scheduled for pickup, the person never comes to pick up the product and update some random status or attempt failed. Every time the pickup is scheduled I had called the person to confirm if he would come for the pickup. Even after I following up throughout the day with all the people assigned till date for the pickup, they simply lie and say they are close by and will reach soon and never show up, and later block my number so that, they can't be contacted. I was wondering if this is the way employees are trained to work or if this is the work culture of your company.

Kindly learn to respect other's time, as everybody may not be able to waste time on unproductive follow-ups.

Bangalore, Karnataka
Return Id: 18219237, ABW: [protected]

I given order of fasttag stickers through paytm till now I'm not received courier and the status was delivered and I called courier person regarding this issue he said no courier for you.

AWB no.[protected]
The person alloted today for delivery was very rude and abused us and he He wants us to go to his location and collect my order. He didn't even deliver the courier and told he will not deliver.
Is this is the way to behave with any person.
Kindly solve the issue and deliver my order

Hello,
my parcel not yet delivered since 2 days. Stucked somewhere. And I'm not even able to find support, contact number of Xpressbees logistics.not even working single number.
I want you to help me. AWB:[protected]

Hi Team,
We have used xpressbees for a shipment delivery with AWB No- [protected] which was delivered to us on 6th JAN.2021. Now what we shipped earlier was 2 wrist watches which is mentioned in the images shared below. Now the order was RTO return where customer had refused to accept the order and thus it was returned to us. Now when we open the product we had found that both the wrist watches was missing and a empty parcel was returned to us. Also we found the return packet has tape wrapped around which was not done by us and clearly proves the product was returned to us tampered. I am sharing the opening vedio of the product and images and want your team to raise this as my complaint and investigate and tell me what can be done in this case as the products which were stolen was expensive and created a huge loss for us.

I want to return the item please help

Dear xpreesbees your delivery partner is not pick my boat stone 1500 speaker. He says my boy is on leave and he will not come to your village..
Your team send me daily pick up schedule and con. No. Of delivery parter when i trying to call then he cuts the call and when he pick call then he refuse to pick my courier.. Soo rude behavior of your boy and he doing his on will...

Hi, my myntra credit for phone number expired. I was not able to shop because I was out of the country for long time and I was unaware of these pathetic terms and conditions.
I want my money back.
Please help me.

My product is prepaid and expected date of delivery is crossed many days ago. I keep on contacting the service boy he is not responding. And when I track the product it is showing as delivered.

Awb no:[protected]
Delivery boy number: [protected]
Order no: 16253595

I received a message stating I refused to accept the shipment. Why would I do that if I already paid for the shipment? I was available to accept the order and infact followed up multiple times with their delivery partner. Initially he answered, then began to ignore my calls and eventually blocked my number. I know this because when I try calling him from different numbers the call goes through. Anyway looking at the number of complaints I see for this company it looks like this is a horrible company to deal with. I am attaching pictures of my multiple attempts with their delivery partner.

Hi Team Xpressbees,

I have received the book in damaged condition (Already shared the images, and video of the book with Shroff publications), the part of the book which is damaged was visible from outside of the packaging even other parts were also visible (Packaging was open from multiple sides).
I requested your delivery executive that I will not accept it but he called 2-3 times to someone and then he misguided me and forced me to accept the package. According to him, return request should come from Shroff publisher and he will come again to collect the book once the request is raised.
Now, I learnt from Shroff publisher its been asked that the request should come from customer (from me). I am not sure what kind of game is being played here. I request you to please look into it on priority as I need the fresh undamaged copy of the book ASAP.

Regards, Shakun Kumar

Sir, package of AWB NUMBER:[protected] has not yet delivered to me since 5 days... So, please speed up the shipment and deliver it to me as fast as possible..

The shipment was picked by xpressbees on 30th of dec, its estimated delivery was 02nd of jan but today it is 08th of jan and yet my shipment is not delivered. AWB no is[protected]

Tracking I'd [protected]

Return collected successful 6/1/2021.. But status not updating still.. Waiting for refund

I was given my return product to courier boy, but he is telling not received

No one has call till date from 30th Dec, even after calling several times I am receiving msg that coustemer has refuse to collect where as from last 10 days I have not left from my house
No call nor any one has visited my house

I have ordered from Purplle which was to be paid on delivery total amount to be paid was 647 ₹... At the time delivery I paid 1000₹ and the delivery agent was supposed to return me 350₹ he said he didn't have change so he would after sometime finishing his delivery but till now 2 days have been passed he haven't returned the changed money and when I called him to return the money he stared giving me lame excuses.These behaviour of delivery agent is not at all accepted it's not only about the money... Such non ethical behaviour is displayed now in small matters later it will cause bigger troubles to other customer and your harm ur companies reputation.The Order was delivered in Location Digboi Assam.Details of Delivery agent who did that are as follows:
Name - Somiron Deori
Mobile No. - [protected]

I want to return the product as i disat like the material

Arrange any good courierman as he is not understanding the problem as shopclues massage again and again.

Courierman not accepting return parcel ordered by shopclue Nokia lumia 530 saying that nokia is not written on motherboad however compony shopclue retrying again and again to collect the parcel.kindly arrange any loyal courierman.thank you