Yamaha Motor India Complaints & Reviews

I, Mr Biplab Kumar Ray is an owner of Yamaha Fazer since 05/05/2010. As per the need and suggestion of the mechanic of R. N. Auto, an authorized dealer of Yamaha, in Alipurduar, Alipurduar district, West Bengal on the second last servicing, I went for changing the block-piston set at the said workshop. I am very disheartened to say that the servicing has cost me miserable and life risking problems. The few major problems with the bike after this servicing are- 1. A hole in the oil tank through which oil penetrates over the battery and outer parts of the engine leading to a life-risking ride 2. The shocker pipe is tilted 3. The engine is giving back-jerks and also the bike vibrates making the ride all the more risky 4. Hammering open the engine led to tilting of the crane shaft 5. The disbreak is not working properly 6. The bike is on road for 500 km after the servicing and is giving out white and black smoke. Being a regular biker, I need to travel a lot and these problems are giving me quite a trouble. It is very disgraceful for a leading bike company to run such low profile workshops with half trained mechanics. Considering the goodwill of the company, I suggest to look into the matter as the problems are related to life risk of a biker due to negligence of the mechanic. Moreover the attitude of the workshop owner didn't have a tinge of politeness on being complained about the above mentioned problems. Hope you would look into the matter and do the needful. Thank you, Biplab Kumar Ray [protected] [protected]@gmail.com

Yamaha Team, This is to let you know that the customer service done at your show room in Kanchipuram is highly not satisfactory each time. A week back I had to let my bike for service at your show room for which I am being informed each day that parts required for my bike (Yamaha Ray) is not available and the order which they have placed for bike parts is not delivered yet. My bike was in the same condition for a week in show room so I was forced to take back my bike and got it serviced at a local bike service center. Please take necessary actions regarding this issue. Thanks.

Good Afternoon, This mail is to make you aware of the service quality that you are delivering. I am sorry to say but the Yamaha services provided by you are not up to the mark and require immediate attention of the senior staff. Since I was having my service due date for my Yamaha R15 bike, I approached Yamaha authorized service center in Chennai Guduvanchery(Vardhan Motors). Previous day itself I approached and asked whether can i get my bike for service tomorrow early morning. They said yes i ca get my bike for service tomorrow morning. Next day when I approached them early morning 9:30, to my surprise the representative who accepts the bike for service said "we cant service your bike today so bring it tomorrow and when i asked for the reason he said get lost we can't provide you service". I am most annoyed that I wasted a morning waiting for your with your service representative. My impression of your company has been tarnished. I trust this is not the way that your company wished to offer service with valued customers. Service representative who spoke to me with a sign of indecency - Mr.Balaji (Vardhan Motors Guduvancheru Chennai) Thank You, Kevin Kasirajan, ([protected])

I hv yamaha fzs, problem is the overflow of petrol, service cetre suggested me to some pin u have to change, i change whatever they told me, again the problem was same now they said that ur carburetor is not working properly n u hv to change this My total running kilomerer is 17500, how this is possible that carburator not working.

The tyre of my bike was worn out so I went to get it changed on 26th june, 2015 to ORION MOTORS, 518, Bhoovanappa Layout, Opposite The Forum, Hosur Main Road, Kaveri Layout, Koramangala, Bengaluru, Karnataka 560029. When I went to take back the bike I saw that the left side mirror was just hanging. It came out so I immediately mentioned this to the service people. They said that I broke it by adjusting it.Can you believe tha! Anyways after much discussion with the manager and the service team I got them to change it as it was in very good condition when I handed the bike to them. They said that they'll do it on monday i.e. 29th June, 2015. Today they replaced it but with an old mirror from where I don't know. It is full of scratches. I'll also send you all the bill copies and mirror photos by mail. This was a very poor experience being an owner of such a prestigeous bike. I'm very unhappy and also planning to register a formal complaint in the consumer forum about this. I din't expect this from such a big name as YAMAHA.

My Yamaha R15 was having a tyre issue so I went to ORION MOTORS 518, Bhoovanappa Layout, Opposite The Forum, Hosur Main Road, Kaveri Layout, Koramangala Bengaluru, Karnataka on 26th june, 2015 to get it replaced. The new tyre was fine but when I saw the left mirror it was broken and came out so I asked them to replace it as it was their mistake as the mirror was fine when I gave the bike to them. They said that I have broken it by adjusting it.Can you believe that! Anyways after much discussion with the manager and the team I made them agree to changing it. They said that on Monday that is 29th june 2015 they will change it and also wrote the same on my bill. On monday they changed it with some old mirror with sctratches all over it. This is outrageous and poor stuff from the service center. What must a customer do? I'm attaching all the documents with this post.

My name is Leela Krishna Bachina ([protected]). I am from Hyderabad (TG). I have given my bike 3 months back in Pearly Yamaha Kukatpally Service Center (2nd Free service). My serial no is below 5. I called service center at 3'o clock to check the status they said not yet ready. Again we went directly to service center at 6 o'clock. Still they didn't started to work on my bike. Bike's which are given after me are delivered and they said come after 7 o'clock. Again I went at 7 o'clock and my bike is ready. I asked them did you fixed all the issues in 1 hour. They said we will spend only 1 hour on each bike. I have given some complaints in that 1 issue is making noise when riding. I observed it’s not fixed when I asked mechanic about the issue he said its due to the tool kit under back seat. Daily I am getting the noise so I removed the tool kit, first-aid kit and all and tested again the same noise is came. I have given my bike for 3rd service at same service center on 27/06/2015 (Bike No. TS 07 EG 1252, job code 6962) and I have given the same compliant that after removing all the items also I am getting the same noise, bike is stopping while driving slowly, the one above the front light is shaking, battery check, chain noise while going in neutral Horn is not working sometimes (the same has given in 2nd free service as well) etc. I went to showroom at 7 o'clock to pick my bike. I went for test ride and observed that back side noise & front light dome issues are not fixed which are visible and identified easily. I contacted supervisor he assigned 1 mechanic to check it. He came and just shake the back tire dome and tighten the bolts and the issue got fixed. Same like that the one above front light bolts were tighten after I asked them. I took my bike to home and observed some noise when surroundings are calm. Can't mechanics can go for test ride after fixing the issues to get confirmation whether they fixed complaints properly or not. I observed they will use bikes for their personal usage like to bring breakfast and to go four lunch. I don't know what they are fixing the issues. If I asked about any compliant they will say bring it back in 1 week if still exists then we will fix it. What's the point of giving for service to fix all the issues at once. People who ever visited the service center when I visited their opinion also same like me only. i.e Service centers are not giving importance & priority to Free Services then what's the point of giving free services by company. Instead if you can reduce the bike price we can do it our own. Water service is also not good even though they are charging 60 rupees for cloth and other things. I observed very small scratches on my bike due to bad cloth usage and bike was not washed completely. For 50 rupees outside people will wash better than Service center guys. one guy said to me in front of Pearl yamaha Kukatpally Center cashier that when he gave bike he said don't change Engine Oil as he did it 2 to 3 days before outside due to not believing Service center guys that they are not really changing the engine oil still they changed engine oil. He said how can I believe that they really changed it. After 3 free services done ( 1 with Venkateswara Yamaha & 2 with Pearly Yamaha kukatpally service centers) I came to know that waste of visiting Yamaha service centers for free services. The money which paid for miscellaneous charges (2nd service 130 & 3rd service 60 rupees) if I added little bit more I can get better service outside. I don't know why miscellaneous charges will change from service to service. Next time on wards I don't want to give my bike to Yamaha service centers as there is no difference before and after service.

Dear sir. I am PRATHEEP KUMAR from bangalore. I purchased YAMAHA R15 FRAME NO :-MEIRG0612E0003003 ENGINE NO :-G3C7E0002922 ON 22/03/2014 from MSP MOTOR WORLD #215 100 feet ring road 3rd phase banashankari 3rd stage bangalore 560085 after 2nd service /1900km my bike is showing warning indication 4 slow blinks and 6 fast blinks I contacted show room they are not repairing the problem and now 6 free service completed in the same show room and the problem not yet solved yesterday I given my bike for 7th service even they not resolved the problem and they are not responding properly now the km is7578 . Important. .. IT IS THE SAFETY ISSUE SINCE ENGINE GETTING OFF SUDDENLY WHILE RAIDING BIKE .. ALREADY 4 ~5 NEAR MISS ACCIDENT HAPPENED DUE TO ENGINE OFF AT 90KM/HR BIKE RAIDING. .. Please note that if the service is not done properly and to put risk on customer safety is very poor ... please educate the service people properly and make customers satisfied. Please consider my complaint seriously and make a solution to my bike problem.. I CAN'T PUT MY LIFE RISK SINCE I AM LIVING IN CITY ... mail me to pratheep.[protected]@hotmail.com for any other information required. Or call me at [protected]

i had complaint about the engine sound and speedometer light complaint to the yamaha company but there is no response to my complaint please take action soon i had complaint for past 4 services in tuticorin elim motors(yamaha dealer)..plz take immediate action ...

Hi, This is Sagar I am beneficiary customer of Yamaha this FZ is second vehicle for me, but I didn't given a compliant of my 1st vehicle but now this vehicle is irritating from 1st EMI, I got a problem with Front Shakup Jars & Product which the company suppliers the spare parts which worth of Rs.2000 is unnecessary wasting the my money of Yes YAMAHA ( FRAUD YAMAHA ) Address of the company is Ashoka motors India pvt.ltd 5-4-187/3&4, Soham mansion, M G road, secunderbad. Please find the attached photo's Regards & thanking you Sagar devarakonda

With reference to the above, please note that my bike services due on 5th of June, today I have reached your services center at 8.45am, before open the center service station is full. as per your dealer staff, Only 15 bikes can services per day. This is my forth visit in this month, really fed up with your dealer. You may please look in to the matter with priority, unless we may take up with consumer forum. And also, you may please search this link "http://www.complaintboard.in/complaints-reviews/yamaha-panache-enterprises-l695...⇄ & google uploaded lot of worst experiences regarding your dealer. Now, really surprised that you are keeping silent long ago with this lot of complaints.

Hi, This is Shabasha.B. I have a complaint regarding invoice no: YM/YM/15/RAY/314. I have got a new Ray z 15 on 12.06.2015 at your Paras yamaha showroom. And my registration is processed on 19.06.2015. While purchasing the vehicle I found some problem with fork and also handlebar was bend. When I questioned them on the same, they said this would be rectified during the first service. And its been a week I bought this vehicle from this showroom and I experienced severe pain on my left hand during the ride. When i approach them on the same today they have taken the handlebar from a new vehicle and replaced in mine. Then I had a test drive, still the problem is same. Today when I ask them regarding the solution for the complaint, they saying like its a problem while they receive the product via transportation and they cant to anything like that. So I didn't took my vehicle back. I left it over there. And I am not a new customer for this place. I have already got three vehicles so far. Here are the details of those vehicles. 1. Purchase year 2013 December. Reg no: TN 01 AV 4300. 2. Purchase year 2014 October. Reg no: TN 01 AW 4000. 3. Purchase year 2015 June. Reg no: TN 01 AY 4300. And in the above mentioned vehicle no 2, still the complaints are going on, but there is not even a proper response from their side. So, for your information, I need a problem valuable solution on my complaint. If you fail to do, I have no other option than proceeding with the consumer court. Thansk Shabasha b [protected]

I went for taking delivery of my vehicle.sales executive called me to come to showroom for taking the delivery when I went I'm surprised to see the vehicle was not even washed and no assessories is fixed . I found the new vehicle was scratched and it was damaged while carriage.service person took 2 hours to deliver new vehicle .somehow I manage to take the delivery of the vehicle and on second day I found the break light is not working I called so many times to the sales person regarding this he was not picking up the call.they promised me to provide some free accessories kit but on the time of delivery they said the accessories are out of stock.

Dear sir / madam, I have paid full payment of yamaha saluto 125cc bike to the dealer and he is not taking any responsibility to deliver the bike now. As per his statement the bike was about to deliver on Monday i.e. on 15/06/2015 and the showroom people are still fooling me. Salesmen whose name is Mehul and Monika tiwari.

Yamaha team, i have purchased Rayz(CG04 KS 7012) on[protected]. Currently ten services has been done(one left). From last 9-10 months i have continuously facing the self start problem which i have intimated to the respective dealer service centre(swastik sales, raipur) and in response they said it was switch problem, then battery problem but my problem remains same only .so i would like to request you to please solve this problem of mine either replace my scooter or give my money back because your service centre is irresponsible and worst .one more problem i m facing nowadays is that of poor average Kindly solve these two issues of mine Vibhor shukla Raipur(Chhattisgarh)

Yamaha SZ RR VERSION-2 PURCHASED ON 5/12/2014, 3 SERVICING ON TIME AND ACCURATE KILOMITER AS PER THE DIRECTION OF THE COMPANY BUT NOW I AM GETTING VERY POOR MILAGE LIKE 20 KILOMETERS PER LITER OWNER NAME-NEELAM DEVI. ADD.MAITHAN, DHANBAD, DIST-JHARKHAND. CONTACT NUM.[protected]&[protected]

I usually complete bike service before due date. Last week completed the 5th service on Wednesday and then I took my bike for long ride for first time for Kerala. Where the self start stopped working, there is no kicker. So I managed to come back by towing the bike for starting it. That's fine, so again I left my bike to fix it on this Tuesday on 17/6/2015. And they said I can get my bike by next day. Till now I didn't get any reply from them like what happened to my bike. So called them a while ago they asked me check with manager, whose phone was busy. So only I called the landline. The lady who picked my call said manager is out of station, so I need to reach him through cell. I called at once and the manager says he was office only. So this says nobody there clearly knows what is happening in their place. At last manager said they don't have spare parts to fix the problem so this might take sometime which is not sure for him. So if this is the info that manager gives to his customers. Then think about how the lower level employee and how he/she will behave to customers. Also workers over there will fight with each other in front of customers. They will take more than 45 minutes to place job card while leaving the bike for service, then I asked for reason. They replied employees are yet to come to office at 10.15a.m. Even after service is completed twice I had problems with my bike on 2nd & 3rd service. There are lot more complaints. But let me see what you guys are going to do??? Am talking about Bikerz authorized Yamaha service center in chrompet.

I bought yamaha fz-16 in 2009. I am facing frequent front shock absorber oil leakage. It is costing more than 500 each time. Please let me how to fix this problem permanently . One more issue is digital display is not working . Please let me know how much it costs to replace it. Bike chasis number is ME121C[protected] NAME RAKESH KULKARNI MOBILE NUMBER [protected]

Sir/Madam I booked Saluto 125cc bike before 40days, and full amount also Paid. Still my bike is not get registered, Everyday we are going to that show room and everyday we are getting some stupid response from them, Kindly support us to get for registration. Dealer Name : Bikerz, 271 GST Road, chromepet, chennai-44.

i have bought yemaha FZ-S version 2 bike.it has give lot of noise while driving, my 5th service also finished even thought it gives same sound.so i have a doubt with my yamaha fz-s version 2 engine and silencer is original or not...????? why it doesn't give smoothness in driving and how to rectify that problem. i visited your service center to rectify this around five times till now, but nothing got resolved.so i am very disappointed with the YAMAHA's authorised service center.(SS AGANCIES NAMAKKAL BRANCH)