[Resolved] Zerodha — Frequent deductions | |||
Hi, My client ID is AS1090. Zerodha is deducting around 16-22 rupees from free cash in my account, Even though i have not done any transactions from past several weeks. I have notified them earlier regarding this issue by writing a mail to them. They say they are only deducting DP charges which is around 15.53. But when i check the ledger there is other deductions which are not showing up in ledger. I maintain a excel of each and every transaction i do in Zerodha according to my excel there is a difference of around 800. I have referred 2 people to zerodha so far and they too are facing the same problem. Also am receiving lot of messages from third parties asking to buy some unknown stocks in huge quantities ever since i have joined zerodha, I suspect there is a leakage of client data from your side. I have moved from India infoline to zerodha hoping to save some money but zerodha is more disappointing than IIFL. I noticed 14.80 was deducted from my free cash. Please provide additional information about this deduction. Regards SivaKuma.k Was this information helpful? | |||
Jul 6, 2017 Complaint marked as Resolved Zerodha customer support has been notified about the posted complaint. Verified Support Jun 05, 2017 Zerodha Customer Care's response Hi SivaKuma, Please email the details of these transactions that don't seem to add up for you to [protected]@zerodha.com and we'll have this checked ASAP. Best send such account specific queries to [protected]@zeroda.com going forward for quick action. Also, as for your data with us, we can assure you that we do not (nor are we allowed to) share client data with any third parties. You can report such messages to the exchange here: https://www.nseindia.com/int_invest/dynacontent/any_portal.htm | |||
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I recently I opened up account with zerodha and kept receiving calls from their representative Surjita [protected] to transfer money into the kite account. She also said hat if not done immediately, the trading account will be deactivated. Once I transfered money into this account, they deducted about 30 ruppes from y account for unknown reasons also there is no mention of these deductions via email or any entry into the visible system. When I called Surjita about the issue, she simply said she doesnt have the access to accounts and the money deductions to be taken up with support team.
Whats going on here, looks like this company is cooking up big scam altogether.
Whats going on here, looks like this company is cooking up big scam altogether.
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+91 80 4040 2020
+91 80 3310 2020
#153/154, 4th Cross, Dollars Colony, J.P Nagar 4th Phase, Bangalore South, India - 560078
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Big company, how you doing this kind of frauds to customer.
Email ID : [protected]@gmail.com