Zerodha Complaints & Reviews

Hi, i am dr. Dhruv kanasangara, from pune. I open a online account with zerodha and also make payment for the same, they book my appointment on 27/01/2018 saturday, but nobody come to take my documents, and further then they rescheduled my document pick up on 29th monday, but again same situation, nobody was appear, and i was waiting two long days. Still cant contact any body from zerodha....

Dear sir/madam

I am anupam garg having an account with your company zerodha client id zs2277.

On 24th jan 2018 had position in mcdowell-n in options call of 4000 expirey jan 18 quantity 500 at the average rate of 50.45 rupees carried from 23ed jan 2018 and second position in amarajabat in options expirey jan 18 call 840ce.

On 24th jan mcdowell-n 4000 ce got the clearing of 45.15 and opened at...

I m zerodha user and trader. My terminal is not showing profit and loss. I told zerodha suport upto 20 times but they r not taking any actions. There r my selling positions in options and i m facing too much problems due to this. My pie version, web version and even kite app is not showing total profit and loss. And i facing through alot of losses....

Dear sir,
I shyam sundar garg was requested for open a deamat account at your company through your agent mr namichand dt. 06.01.2018 and also deposited amount rs 300. I awaited for opening account since 10 days. Therefore it is requested to kindly rectify my problem.

Name : shyam sundar garg
Pan no: asxpg3123f
Mob no. [protected]
Email: shyam. [protected]@gmail.com...

I am a customer of zerodha. I have tried to contact zerodha through e mail & phone on both occasions zerodha has not responded. You have to wait about 15 minutes then call automatically disconnect. Their staff is also rude and un trained. They just waste time & do not reply to querries.

It looks that zerodha is following tactics against the norms of sebi & nse stock exchange india. They also deduct more amount from the balance...

I have an a/c in zerodha. Bought qty. 440 of gvkpower @25.25, when it goes up upto 25.6 whats to sell/exit. But unable to do it,. Every time when put request to exit, it became rejected. Called the customer care, they dont pick-up the call.
E-mailed to the support team for an early solution to exit.
Gave aticket no, thats all.

Mean time the stock goes down i am in loss....

Zerodha has cheated us in account opening. They took account opening fees before taking documents. And after that they said documents are not proper and hence account cant be opened without submission of additional documents. Now they are not refunding my fees and support people / sales person (Mr hrishikesh shedge) is not even taking my calls. I am in process of submitting complaint on consumer forum. They have taken my money and not provided...

Dear team,

On 9th january 2018, i have done the trading in cafe coffee day by shorting. I short (Miss) 100 quantity of ccd at ₹316 and end of market day ccd closed by uc at ₹ 326 and that time around ₹18000+ in my zerodha account but after market hours i did not received the amount in my account and now showing ₹10425.13 only.

Yesterdays realised loss ₹-1000 only and as per loss it should be credited...

I had made one transaction of 12000 qty of "tatamotors17dec420ce" on[protected] at the rate of rs. 5.40 /- and sold on[protected] at the rate of rs. 8.15 /- (Average). But till date, i have not received the profit in my account.

On the same day i. E.,[protected], i also purchased "tatamotors17dec420ce" again at the price of rs. 8.00 /- which is different folio.

I have raised this multiple times but all in vain...

Why are you so bad at customer service?

You have a support ticket system for handling customer inquiries.
But do you guys even check that system?

I raised a ticket at https://support.zerodha.com/ 5 days ago. But no reply till now.

I have been trying to contact the customer support at[protected] since last few days, nobody picks up the phone.

Is this the way you handle...

Hello,
Because of server error my account opening amount has been debited twice.
First i used my sbi card to do my payment and because it did not happen, i changed to other card and transaction happened.
Both payments have been done and money got debited.
I have been charged double for opening one equity account (300+300).
I have been charged twice and my money got debited from both of my accounts.
Kindly...

Last few days have been horrendous for me dealing with zerodha support team. They do not pass on the complete information which leads to a lot of confusion and delays. It's good that zerodha is improving its product but without a strong customer service team, its all waste. The team gives one information on phone and completely opposite when asked on mail. Looks like there is no process awareness as well as no proper training. I have had...

Hi friend zerodha is nothing but a scammer as i told earlier,

They are deducting 16rs to 24 rs on per day basis with out any reason, that means per month you have to pay,

Fully scam discount brokerage. Plz plz dont go for their advertisement.

Their customer support also very poor, they have provided two land line no but its again nothing but a scam, it will connect you to them.

So...

Sir ji mene 15/12/17 ko she liye the mere ko sale karna hai par mere demat account me (holding) me nahi dekha raha hai. Mene banglore office me phone kiya bola bole aaj kal me ho jayega par 1 hafta ho gaya hai. Mene customer care me bhi phone kiya bola poa update nahi hai. wo bhi aaj kal kar rahe hai. Koi response nahi mil raha hai id = YG4783

Emial = [protected]@gmail.com
Mo = [protected]
Id = YG4783...

I Ashish, client of Zerodha, with client ID ZM4366, want to bring to your attention large-scale fraud being perpetuated by Zerodha. On December 9th, I got a mail from Zerodha, stating that my PoA was pending, and it will be processed with 48 hours of reception. Mail snapshot below:

As per this communication, I sent signed PoA form on December 12th, which was received by December 15th 11 AM. Contrary to their initial communication,...

On may 8th 2017, i was trading in the nse using the technical platform (Kite) provided by zerodha. Using the bracket order facility provided by the broker, i went short on idea cellular for 70000 shares at 81.90, later i changed it to 81.85. The request to change the value of the sell order to 81.85 made the order in a "pending modification" state.

I tried to cancel the order but nothing happened, i contacted the broker's...

It’s already been 1 week my account status shows it is still updating my poa. My poa has already reached banglore office 1 week before. How long would it take for my poa to get updated. Customer care of zerodha is bull #, they never pick any calls. I feel like, i made a mistake opening an account with zerodha. They give us fake promises of getting account activated in few days. I will wait till monday 18/12/2017, if my account doesn’t...

I opened account for zerodha to trade, paid inr 500 but done everything online
For documents selected door step pickup on[protected].
Been there whole day but no one came and only a mail to change the date for doorstep pickup after 2 or 3 days!

Then to change doorstep pickup, opened zerodha but i dont know how to change that.
I tried to call zerodha from a number on internet which never connects!
br...

I have made online payment for account opening with zerodha on 24th nov 2017. The 3rd party has sent confirmation and confirmed that zerodha has received the payment. Even after 7 days, zerodha is denying of payment received and asking me to make the payments again.

I have sent them confirmations from 3rd party but still they are not acknowledging. My request for refund of money is not being addressed. The customer care and...

Hello sir,
I have opened the zerodha new account 20 days back. They took 22 days to send the login credentials with account details. My account id is yc1331.
And they open only with equity where i m suppose to open all segments (Nse, bse mcx, cds etc). They are not providing the account in mcx. Even after making phone calls to their visakhapatnam branch executives, they didnt resoved the issue. Now they are not lifting my calls.br...