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Zerodha Complaints & Reviews

2.3
Last updated Jul 3, 2023
Complaints 535
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237
Unresolved
298
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Zerodha reviews & complaints page 19

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D
dineshvarde
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hidden charges for auto square off

Address:Ahmedabad, Gujarat, 380058

I moved to zerodha because of low brokerage charged but i am totally wrong. They have hidden charges.

Zerodha is charging very high for auto square off position. While creating account they are not specify any detail for square off position charges and it is actually very high. These charges are not mentioned in contract notes.

For example you have loss of 1000 rs on 15-apr-2018 but you did not square off position...
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K
kumar9781
from Bengaluru, Karnataka
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technical error from zerodha, customers pay the price

This is to bring to your notice that I have lost over 1.5 Lakhs in a trade which was a Technical problem from your platform on April 12, 2018.
The stop loss for cover order never got executed and I tried multiple time to exit by placing a limit order and market order which did not get executed and was blocked by your system

I have attached the proof of the error from your platform .
My life saving I have put...
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M
mzp
from Jodhpur, Rajasthan
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very poor service. no proper back office. illegal charges.

Address:231001

My cliet code zr1521 with zerodha. I am highly dissatisfied with their services and suggest everyone not to be allured by their free equity brokerage. You will not be able to get tallied your account. There was a major difference in f&o and intraday ledgers. When i asked them to send me the gross debit and gross credit figures of f&o and intraday trade then they refused to give it. I was not able to tally my accounting as per income tax rules....
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H
Hariganesh K
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shares bought by admin without my approval

Address:Chennai, Tamil Nadu, 600010
Website:www.zerodha.com

Dear sir,
I have purchased ioc shares today by morning 9:30 Am and sold it by 2:30 pm through my zerodha client Id YH2150 but again at 3:23 pm shares been bought by zerodhas admin user ADMINSQF1 using leverage that too during market exit time without my approval and so I had to overcome a loss of Rs.2437.45 in my trading account .kind Help me resolve the issue ....
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M
Mohamed Asker
from Muvattupuzha, Kerala
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zeroda bo margin

Dear sir/madam
When i try to buy a share in bo it is asking more than full margin. For ex if share price is 110 when i try to buy 100 shares through boo it asking 13000. I don't know how. If it ask full margin then it will 11000. But what calculation your app is calculating don't know. Twice in a week kite app experience same problem. Kindly rectify it....
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R
rajani1975
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account closure

Address:Raigad, Maharashtra, 410206

On jan 31st 2018, i emailed [protected]@zerodha.com to close my account.
On same day i recd email "you have to send us a signed letter stating the reason for closure along with your signature. To close your ilfs demat account; you have to download, print, fill, sign and courier this ilfs closure letter to the zerodha head office address mentioned below."
On 2nd feb : i sent form along with letter stating resaon for closure.
14th...
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R
Rajesh Bulbule
from Phalodi, Rajasthan
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loss due to technical problem in zerodha server on 12/04/2018

Address:Nagpur, Maharashtra, 440034
Website:www.zerodha.com

Dear sir,

My client id. Is zt6069. On 12/04/2018, i bought call option of bank nifty 25300 at rs 3.90, 6 lots. As the market was trending upwards, i decided to exit my order @ rs. 12. I tried many times to sell the order, order did not get executed. It showed an error message saying "server not ready". When server problem resumed, that time the price was at rs 2.00. I sold it on rs 4.5 resulted in an loss of rs. 1900. I have...
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S
Sudhanva Prakash
from Bengaluru, Karnataka
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zerodha - compensation denied

Address:560061
Website:kite.zerodha.com

Hi team,

My client id. Is XV9509. Today i shorted 1575 shares of HPCL and had a stop loss in place. As the market was trending upwards, i decided to exit my order @ RS. 331.6 /-. How much ever i tried, the exit order did not get executed. It showed an error message saying "Server Not Ready". Finally my stop loss was triggered @ 336.75 /- which resulted in an extra loss of Rs. 8000 +. In total i encountered a loss of more than...
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H
Himanshu Nagori
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response from zerodha support and unable to withdraw funds

It’s been 4 days i have been unable to withdraw my funds from zerodha... Also contact number of relationship manager provided to me is not available and nobody is responding on mails... Similar things happens with other customers too... Its been too frustrating.. If you can’t access your funds as per your wants then using this demat is worthless... Seems zerodha is felling short of funds...

My client id is xn3336...
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S
Shuvodeep Chatterjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

funds cannot be withdrawn and is stuck for 4 days now

Website:zerodha.com

Hi, my client id is zi8216
For the past four days i am submitting requests for fund withdrawal and the request is not getting approved even though there is an excess amount of funds in the zerodha account. I have called customer care multiple number of times, four out of five times no one picks up and when they eventually do, they tell me everytime that tmrw it will be done. This is not professionalism. Will not further invest in via...
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Address:Bangalore, Karnataka
Website:zerodha.com

Account for user sneha is not yet open for last 7 days.
300 inr was deducted already for top class service that zerodha provides
Process is ridiculous.
We kept doing document submissions numerous time and kept following up but account is still not opened.
Request to refund 300 inr asap.
Nitin kamath wake up dear.
You should accept you ara a fraud.
Business standard - please do not promote...
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K
Kuwardg79
from Mumbai, Maharashtra
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amount directly credit to bank account

Address:Mumbai City, Maharashtra, 400022

Hiii myself dinesh kuwar here. Just 15 days before i open demat account through zerodha.
I transfer rs 2000 to zerodha account. From that rs 1000 mutual funds amount debited.
But remaing amount directly goes to my savings account in bank without my knowledge or i haven't given request.
This is the beginning & i got such experience. Now how i continue to zerodha... It's matter of faith & money.???...
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A
Arnold Thomas Vincent
from Noida, Uttar Pradesh
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compensation denied

Hi team,

My client id. Is ye2779, yesterday i purchased 500 shares of indigo on short and had a stop loss in place however once the share price hit the stop loss buy order wasn't executed and i wasn't able to manually exit the order as well from the order book. Due to this i lost close to rs.23000.

I have spoken to one of your representatives who informed me that yesterday there was a technical issue and orders...
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Yogesh Satankar
from Aurangabad, Maharashtra
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unable to exit co order.

Address:Bangalore, Karnataka
Website:Zerodha.com

Hi. I recently opened an account with zerodha.
On 13 march 2018 i placed a cover order for a trade but the same wasn't visible in my order book
I tried a lot to contact them but they don't pick up your call making you more miserable...
I was unable to exit my position since it was visible.
So it all ended up with a lot amount displaying as a debit in my fund..

Who at zerodha will take responsibility...
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R
Rajendra4
from Madhoganj, Uttar Pradesh
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place limit order in mis

Hi. I am zerodha id.. And have placed limit order for buying stock at price 341.1 then with sec my order is executed at at 339.9 even stock price never touch above 340.5... For this i have to face losses.. Have bad experience with this zerodha platform.. If problem continues then no one will use this vey bad platform and never want to trade with ur zerodha platform......
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S
sarojya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account closing

Address:570020

Hi saroj yadav from mysore. My email id [protected]@gmail.com
Really frustrating with zerodha, everyday i login to zerdha to check my account and finding the 16-20 rs deducted my account, whole day keep on calling customer care to understand the situtation, but no response, really fed up. I want to close the zerodha account, let me know the procedure....
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M
Mahebub0o
from Surat, Gujarat
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placing order

Address:Valsad, Gujarat, 396170

Hello
Mene andhra bank ka short sell ka trade 35.4 me liya tha ₹ 2 ka stoploss or ₹ 2 ka target rakha tha b.o.order lagaya tha lekin meri possession nahi kati mera loss ₹ 1000 ka tha par mujhe ₹ 1400 ka loss huva to please 400 settle kar k do or din bhar vo possession bani rahi me koi or trade bhi nahi le saka
Please reply me. ...as soon as possible

MAHEBUB HARIYANI...
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V
Vijay _S17
from Bengaluru, Karnataka
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worst trading platform - kite v3.0

Address:Bangalore, Karnataka
Website:kite3.zerodha.com

The worst trading platform, ever seen before. All the time there was an issue during market hours and order cancellation/modification cannot happen due to technical issues. Every day they do a release of their product without testing because every day we have to face the issue and finally we will have to lose money. Zerodha never responds properly also.

Also, the customer care was very very poor. Disappointed with Zerodha....
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R
Rajkiran Deore
from Mumbai, Maharashtra
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unable to exit cover order

Hi,
My name is rajkiran deore, i trade with zerodha. Today on 13th march, i placed short order for idbi and rcom using cover order with stoploss. When i checked order book i did not find any stop loss order but the same was rejected by system due to technical issue. I tried existing from position but it was not allowing me and asking to do from order book where there was no order to exit. I was continuously calling support team but...
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Preksha_william oneil india
from Bengaluru, Karnataka
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account not opening since months & months

Address:Bangalore, Karnataka, 560078
Website:Zerodha

We are a corporate company and we wanted a trading account to be opened for our company with zerodha. But there is so much delay! In this age people come at your doorstep for new credit card, insurance policies, trading account opening. But seems zerodha doesn't bother about all this. Me and my team, we kept doing document submissions back & forth and kept following up but its still not opened. They should have understood that internally...
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