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www.zomato.com/india
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Updated: Feb 18, 2026
Complaints 7929
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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R
RAZU VISHWAKARMA
Jan 21, 2022
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I submitted my all documents correctly before four days, till now my profile verification is pending, and when I want to go online to deliver orders, then pop-up shows you account suspended due to BGV failed. I'm a new Zomato delivery partner, even I didn't deliver a single order. Please solve this problem, I have to face money problem please solve this as soon as possible.
Thank you
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Jan 21, 2022
Updated by RAZU VISHWAKARMA My Zomato account mobile no. [protected]
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    R
    Ramesh Kreation
    Jan 21, 2022
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    My id FE1674913 Please one chance to me Cheng my documents and details document not Be a clarity Chen my documents
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      S
      SUMIT EDITING
      Jan 21, 2022
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      Address: Pune

      Problem online Zomato delivery help me not online you Zomato bgv failed problem
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        G
        govinda jadhav
        Jan 21, 2022
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        My ID is blocked please help me today's copper rate system is blocked please help me
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          H
          Hemadevi A R
          Jan 21, 2022
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          Name - Vinitha B
          Id - FE1584048

          My Daily and weekly ming is removed
          I request to update ming
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            V
            vishwas mohite
            Jan 21, 2022
            Resolved
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            Resolved

            BGV suspend my I'd please selustion this issue
            Jan 21, 2022
            Complaint marked as Resolved 
            No my issues is not resolve Today I checke but seme issues
            Zomato customer support has been notified about the posted complaint.
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            My id bgv fail pliz active my id
            Reply
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              L
              Lukman Meza
              Jan 21, 2022
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              I have been trying since two days but no response and I have received all my assets
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                T
                Tinku Rathore
                Jan 21, 2022
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                My zomato account has been suspended due to BGV failed. What is solution of BGV failed.
                Please help me as soon as possible.
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                  S
                  Sandeep kumar Dhuriya
                  Jan 20, 2022
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                  I joined zomato 7days ago my id is FE1664452. 2nd day it showed that profile verification failed upload a clear picture of the driving licence and I have uploaded again it. But is still showing profile verification is pending. When I tried to go online it showed that your account is suspended due to BGV failed...
                  . Please help me sir /madam
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                    S
                    Sandeep kumar Dhuriya
                    Jan 20, 2022
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                    I joined zomato 7days ago and my profile verification failed and asked me to upload a picture of the driving licence again and I have uploaded again but my profile verification is still pending and when I try to go online it is showing BGV failed... Please help me sir/madam
                    Zomato customer support has been notified about the posted complaint.
                    Jan 20, 2022
                    Updated by Sandeep kumar Dhuriya                     My id is FE1664452
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                      T
                      tofikvahora
                      from Anand, Gujarat
                      Jan 20, 2022
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                      My name is tofik vahora my Zomato ID FE 191259 I am doing job last three years in Zomato food delivery boy in anand Gujrat.today's my id blocked by TL resion miss behaviour witdhaut any reason sir today I had no order so i call tl why not got order .I am work today 9 hours but no order only 4 order so please give order so TL sayed no argument and I talk so suddenly my id is blocked .. without any reason sir please open my id
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                        W
                        Waryravi Raj
                        Jan 20, 2022
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                        4 bay
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                          H
                          Hitesh..74
                          from Rohtak, Haryana
                          Jan 20, 2022
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                          Date of Incident- 20 Jan 2021
                          Mobile No- [protected]
                          Description- Had ordered chicken roll but received panner roll. Wasted time with customer executive wherein one photo was send, was asked for picture from other angle, send many other pictures. In end told that no money refund. Last time also a similar thing happened and no refund given since i threw the item after sending one phone so accepted since could not send the photo from other angles. This time i have sent everything as required still no refund. Pl also advice where i can raise the issue.
                          Zomato customer support has been notified about the posted complaint.
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                            K
                            Kzzzz
                            Jan 20, 2022
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                            Help me my I'd is inactive form more than 20 days also pending please 🙏🙏 help me my I'd FE1662106
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                              K
                              Kzzzz
                              Jan 20, 2022
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                              Please 🙏🙏🙏 help me my I'd is inactive verification pending problem i don't no what is the problem 15 days more than ... please 🙏 help me my I'd FE1662106
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                                D
                                dharmak
                                from Pune, Maharashtra
                                Jan 20, 2022
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                                Recently gave an order in zomato (Order number: [protected]). I gave an order by 1pm and i was delivered by 2.30pm with food items cold.

                                Zomato app said the order has been picked up but when i contacted the deliver executive he said he didnt yet pick the order and will the pick the order in 10 mins.

                                Each time when contacted customer care, they are giving excuses saying will be delivered in 10 mins.. By doing this they dragged it more than 1 hr.

                                1. Zomato app says incorrect details. It says picked up but in actual its not picked up.
                                2. Even after 1hr late, the app says delivery on time.
                                3. Customer care didnt understand the issue customer is facing (hungry). Instead they are interested in giving promo codes.
                                Zomato customer support has been notified about the posted complaint.
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                                  R
                                  raz singh
                                  Jan 20, 2022
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                                  Dear zomato my name ravi my I'd No FE[protected] and mujhe 9 din ho gaye hu mera profile verification pending main hai or BGV Failed bata raha hai please I'd active kijiye please I request you sir.!!!?
                                  Zomato customer support has been notified about the posted complaint.
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                                    K
                                    K J Rømèz Shàw
                                    Jan 20, 2022
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                                    It has been three days and I got no updates on my profile yet. I would like to how long does profile verification usually takes help me out of this my ID is FE1672838
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                                      G
                                      Golu Rajput
                                      Jan 20, 2022
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                                      Mana zomato ki Di Banai Thi Kafi din ho gaye par koi bhi SELOVESON hua or ek hi chij a rahi hai baar baar you id have been suspend background Verification abhi tak incomplete hai ha kafi din ho gaya ha to please is solve kar do
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                                        K
                                        Kzzzz
                                        Jan 20, 2022
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                                        Dera sir/ madam my I'd inactive form more than 15 days profile verification is also pending more than 15 days i received my t shart and bag form Zomato but still showing me Zomato assets on the way i don't no what is the problem i want work with Zomato please 🙏 help me my I'd FE1662106
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