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Updated: Nov 26, 2025
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Zomato reviews & complaints page 102

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R
Rajdeep Bar
Jan 14, 2022
Resolved
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Resolved

My all documents has been verified but
My app is showing my BGV has been failed
+1 photos
Jan 25, 2022
Complaint marked as Resolved 
My Zomato I'd FE1122175
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    S
    Suchitra Anekalu
    from Hyderabad, Andhra Pradesh
    Jan 14, 2022
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    Address: Zomato
    Website: Zomato online app/service

    I have received chicken franky instead of Paneer franky... This is not at all acceptable like sending non veg to ppl who never tasted the non veg... Spoke to Zomato support team and restaurant guy is very rude he is not accepting his mistake and he is drunken and spoke to us very rudely...

    Are we customer are supposed to face this all things were we have paid the amount and experienced such kind of nonsense...

    Pls take action on restaurant and Zomato..

    Order number# [protected]
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      A
      aqusa11111
      Jan 13, 2022
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      Yesterday i ordered a thali and extra dishes too. Extremely sorry to say they delivered totally waste over product of 3 to 4 days minimum. I feel too sorry to say they delivered pathetically worst food . My money was wasted

      I ordered thali from safety view due to increase cases they delivered in polys of poor quality.
      The taste of dal was very bad and smelly too.
      the rottis were burnt thats ok but even it was not good.
      Butter naan was totally raw
      I
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        S
        Samiyah Arshi
        Jan 13, 2022
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        Cash On Delivery has been unavailable

        Address: Nanal Nagar,Toli Chowki, Hyderabad,Telengana, Plot no 70 KAKATIYA NAGAR near spencer's supermarket and kakatiya school, Plot no 70 KAKATIYA NAGAR near

        COD hasnt been available in 2 years when it works for other people on their phones. It causes an issue as a student living in hostel....
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        B
        Bakkani Nagesh
        Jan 13, 2022
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        Address: H. No. 2-54/6, Cheeryal village, Keesara mandal, Medchal district

        When I am trying to login, I am getting message as BGV Suspended. Since 10days. Kindly do the needful.
        +1 photos
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          R
          Rajveer007 chunara
          Jan 13, 2022
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          Hi sir my id 15 day si blocked he please unblock kijiye sir
          +1 photos
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            P
            Priyanshu59
            Jan 13, 2022
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            Hi team, @zomato
            @deepigoyal This is Bir Kumar Roy . I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. ID: FE184477
            +1 photos
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              B
              bommidi meghana
              Jan 13, 2022
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              I have cancelled an order . Refund was initiated but I didn't get my money.its already been a month
              Order number:[protected]
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                S
                Singh Deepak prem
                from Delhi, Delhi
                Jan 13, 2022
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                Address: Delhi

                Days, profile verification is also pending more than 3 days i received my T-shirts and bag from zomato, but still showing me Zomato assets on the way, i don't no what is the problem, please help me i want to work with Zomato. My Id is - ( FE1658841) please help me
                Zomato customer support has been notified about the posted complaint.
                Jan 13, 2022
                Updated by Singh Deepak prem                 Days, profile verification is also pending more than 3 days i received my T-shirts and bag from zomato, but still showing me Zomato assets on the way, i don't no what is the problem, please help me i want to work with Zomato. My Id is - ( FE1658841) please help me

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                  P
                  [email protected]
                  from MUMBAI, Maharashtra
                  Jan 12, 2022
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                  My account is blocked and showing bgv failed please do the needful as I am jobless
                  +1 photos
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                    P
                    [email protected]
                    from MUMBAI, Maharashtra
                    Jan 12, 2022
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                    I lost my job recently had created an account on Zomato before some days and now when I am trying to go online it is showing account suspended due to BGV failed. Please do the needful.
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                      S
                      Salmandy
                      from Udupi, Karnataka
                      Jan 12, 2022
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                      Sir I did zamato account. After this I started seeing in the account pending. I waited for 3 days. Still it didn't happen right so it took about 15 days.
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                        M
                        Mus Binn
                        Jan 12, 2022
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                        Sr, i registered on zomato on january 9 th or 10 i have submitted all basic documents. But 1 day afyer i got message "your account has suspended due to bgv failure" plz help me if anyone git same expereince also am not able to see the option to submit vaccination proof it appeared once, but 2nd time or 3rd time while am tryimg to open app that vaccination submit option not seeing.
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                          V
                          Vintage Mechanic
                          Jan 12, 2022
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                          I ordered food on zomato from mobikwik wallet ... Mobikwik says payment successful but Zomato app was unable to process the payment. I haven't received any refund yet. The order number is [protected]
                          +2 photos
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                            V
                            Vinodpanthi
                            from Delhi, Delhi
                            Jan 12, 2022
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                            Zomato team
                            Mai vinod meri registration id FE1657378
                            मैने ऑनबोर्डिंग फीस जमा करवा दी है लेकिन
                            मेरी id abhi tk pending दिखा रहा है प्लीज
                            आप मेरी id jldi shuru करवा दीजिए
                            +1 photos
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                              V
                              Vinodpanthi
                              from Delhi, Delhi
                              Jan 12, 2022
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                              Zomato team
                              मैंने अपनी ऑनबोर्डिन फीस जमा करदी है
                              मगर मेरी id अभी तक पेंडिंग मैं दिखा रहा है जबकि मेरी id को २ दिन हो चुके है
                              किरप्या करके आप मेरी id जल्दी से जल्दी शुरू करवा दीजिए
                              मेरी रजिस्ट्रेशन id FE1657378
                              Zomato customer support has been notified about the posted complaint.
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                                D
                                Dinesh Kumar Chintu
                                Jan 12, 2022
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                                Address: Zomato ,online based --- branch at bhimavaram
                                Website: www.Zomato.com

                                Dear sir,
                                I submitted all my original proofs
                                I deposited money
                                Now my id is terminater/ suspended/
                                If i click on online
                                It shows *you have been blocked*
                                This is the 7th day, im not getting my id active
                                Plz anyone help me
                                Im suffering about my deposit money
                                If it refund
                                I can re apply
                                This is not fair
                                They are not giving money back
                                And they are not activating my account
                                Help me ...!
                                Zomato customer support has been notified about the posted complaint.
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                                  J
                                  Jiya22
                                  from Amritsar, Punjab
                                  Jan 12, 2022
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                                  Address: Amritsar
                                  Website: Zomato

                                  Bag was wet because all coldrinks got spilled
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                                    D
                                    [email protected]
                                    Jan 12, 2022
                                    Resolved
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                                    Resolved

                                    Address: Chandigarh

                                    I'd not active
                                    +1 photos
                                    Mar 14, 2022
                                    Complaint marked as Resolved 
                                    Problem not solve
                                    Zomato customer support has been notified about the posted complaint.
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                                      M
                                      Makeup By Ridhima
                                      Jan 12, 2022
                                      Resolved
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                                      Resolved

                                      Didnt received My Refund

                                      Address: India
                                      Website: zomato

                                      They tell me they hv refunded, but bank says no refund.
                                      i hv all emails by them and the bank.

                                      im struggling from past. 10 days to get my refund.
                                      i ordered on 31 dec 2021, they say that it is refunded by their end, but its nit refunded.
                                      Any time they end the chat....
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