Claimed

Zomato Complaints & Reviews

1
Updated: Nov 26, 2025
Complaints 7878
Resolved
706
Unresolved
7172
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 98

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sandeep kumar Dhuriya
Jan 20, 2022
Report
Copy

I joined zomato 7days ago my id is FE1664452. 2nd day it showed that profile verification failed upload a clear picture of the driving licence and I have uploaded again it. But is still showing profile verification is pending. When I tried to go online it showed that your account is suspended due to BGV failed...
. Please help me sir /madam
+1 photos
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sandeep kumar Dhuriya
    Jan 20, 2022
    Report
    Copy

    I joined zomato 7days ago and my profile verification failed and asked me to upload a picture of the driving licence again and I have uploaded again but my profile verification is still pending and when I try to go online it is showing BGV failed... Please help me sir/madam
    +1 photos
    Zomato customer support has been notified about the posted complaint.
    Jan 20, 2022
    Updated by Sandeep kumar Dhuriya
    My id is FE1664452
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      tofikvahora
      from Anand, Gujarat
      Jan 20, 2022
      Report
      Copy

      My name is tofik vahora my Zomato ID FE 191259 I am doing job last three years in Zomato food delivery boy in anand Gujrat.today's my id blocked by TL resion miss behaviour witdhaut any reason sir today I had no order so i call tl why not got order .I am work today 9 hours but no order only 4 order so please give order so TL sayed no argument and I talk so suddenly my id is blocked .. without any reason sir please open my id
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        W
        Waryravi Raj
        Jan 20, 2022
        Report
        Copy

        4 bay
        +2 photos
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Hitesh..74
          from Rohtak, Haryana
          Jan 20, 2022
          Report
          Copy

          Date of Incident- 20 Jan 2021
          Mobile No- [protected]
          Description- Had ordered chicken roll but received panner roll. Wasted time with customer executive wherein one photo was send, was asked for picture from other angle, send many other pictures. In end told that no money refund. Last time also a similar thing happened and no refund given since i threw the item after sending one phone so accepted since could not send the photo from other angles. This time i have sent everything as required still no refund. Pl also advice where i can raise the issue.
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kzzzz
            Jan 20, 2022
            Report
            Copy

            Help me my I'd is inactive form more than 20 days also pending please 🙏🙏 help me my I'd FE1662106
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kzzzz
              Jan 20, 2022
              Report
              Copy

              Please 🙏🙏🙏 help me my I'd is inactive verification pending problem i don't no what is the problem 15 days more than ... please 🙏 help me my I'd FE1662106
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                dharmak
                from Pune, Maharashtra
                Jan 20, 2022
                Report
                Copy

                Recently gave an order in zomato (Order number: [protected]). I gave an order by 1pm and i was delivered by 2.30pm with food items cold.

                Zomato app said the order has been picked up but when i contacted the deliver executive he said he didnt yet pick the order and will the pick the order in 10 mins.

                Each time when contacted customer care, they are giving excuses saying will be delivered in 10 mins.. By doing this they dragged it more than 1 hr.

                1. Zomato app says incorrect details. It says picked up but in actual its not picked up.
                2. Even after 1hr late, the app says delivery on time.
                3. Customer care didnt understand the issue customer is facing (hungry). Instead they are interested in giving promo codes.
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  raz singh
                  Jan 20, 2022
                  Report
                  Copy

                  Dear zomato my name ravi my I'd No FE[protected] and mujhe 9 din ho gaye hu mera profile verification pending main hai or BGV Failed bata raha hai please I'd active kijiye please I request you sir.!!!?
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    K J Rømèz Shàw
                    Jan 20, 2022
                    Report
                    Copy

                    It has been three days and I got no updates on my profile yet. I would like to how long does profile verification usually takes help me out of this my ID is FE1672838
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Golu Rajput
                      Jan 20, 2022
                      Report
                      Copy

                      Mana zomato ki Di Banai Thi Kafi din ho gaye par koi bhi SELOVESON hua or ek hi chij a rahi hai baar baar you id have been suspend background Verification abhi tak incomplete hai ha kafi din ho gaya ha to please is solve kar do
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kzzzz
                        Jan 20, 2022
                        Report
                        Copy

                        Dera sir/ madam my I'd inactive form more than 15 days profile verification is also pending more than 15 days i received my t shart and bag form Zomato but still showing me Zomato assets on the way i don't no what is the problem i want work with Zomato please 🙏 help me my I'd FE1662106
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kanna6
                          from Hyderabad,, Uttar Pradesh
                          Jan 20, 2022
                          Report
                          Copy

                          Address: Kummariguda, secunderabad

                          My Zomato accout was blocked details
                          My mobile number [protected]
                          FE1595804
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Something uniqe
                            Jan 20, 2022
                            Report
                            Copy

                            Sir/madam, my id is inactive from more than 15 days, profile verification is also pending more than 3 days i received my T-shirts and bag from zomato, but still showing me Zomato assets on the way, i don't no what is the problem, please help me i want to work with Zomato. My Id is - ( FE1669822 ) please help me
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Anuketh
                              Jan 20, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Sir my I'd is inactive from more than 10 days and profile is also pending from 10 days. Please help me, I want to work with Zomato and my I'd is (FE1664553) please help me sir
                              +1 photos
                              Jan 20, 2022
                              Complaint marked as Resolved 
                              Sir/medam my I'd is inactive from more than 10 days and profile verification is also pending from 10 days My I'd is (FE1664553)
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Krishna Khubchandani
                                Jan 19, 2022
                                Report
                                Copy

                                On 19 January 2022 there was a transaction from my paytm wallet
                                +2 photos
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Krishna Khubchandani
                                  Jan 19, 2022
                                  Report
                                  Copy

                                  On 19 January 2022 there was a transaction from my paytm wallet which was unknowingly got deducted of amount ₹210.5. I don't know what was the order but it was not done by me. Also i didn't got any message or any order from regarding payment. I am attaching below the order no. For reference. Please convey this request as early as possible & resolve the issue. Thank you.
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    raz singh
                                    Jan 19, 2022
                                    Report
                                    Copy

                                    My I'd No (FE1656964) Meri Profile Verification Nahi Huaa AUR Bgv Failed BATA Raha Hy Sir I'd Active Ki Jaye Sir
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Deeban loganathan
                                      from Chennai, Tamil Nadu
                                      Jan 19, 2022
                                      Report
                                      Copy

                                      I am cannot going on in zomato app some technical issues problem, bgv failed so kindly solve this problem
                                      +1 photos
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kzzzz
                                        Jan 19, 2022
                                        Report
                                        Copy

                                        Please 🙏🙏🙏 help me my I'd is inactive bgv problem show me and verification pending problem 10 days more than ... please 🙏 help me my I'd FE1662106
                                        Zomato customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit