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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 97

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M
MS siddiqui
from Delhi, Delhi
Jan 27, 2022
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I registered my self as a Zomato delivery partner app it's take a charge from of joining I paid it after paying a money to Zomato app my profile verification is still on peding it's show that your profile verify in 2 ya 3 hours but two days my profile is not verified and it's also showing that I can't go online. Your I'd is suspended due to bgv failed it's show that if you have any concern please raise ticket from the app but there is no option to raise ticket. Iam surfing pls help me.
Zomato customer support has been notified about the posted complaint.
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    V
    Vikrant Paurel
    Jan 27, 2022
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    I ordered a cake from zomato and found a hair inside it. This was so embarrassing because I ordered it for a my friend's birthday and when we saw hair inside it, that was so embarrassing for me. In this pandemic people trust zomato for their food delivery and these guys are delivering such bad quality food. In this high time where everyone is scared about 3 wave of COVID and I found these objects in the cake.
    Moreover there is no one at chat support whom I can contact regarding this.
    Zomato is such pathetic
    Zomato customer support has been notified about the posted complaint.
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      N
      Nikh_07
      from Bengaluru, Karnataka
      Jan 26, 2022
      Resolved
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      Resolved

      Address: Koramangala
      Website: Zomato delevery partner app

      I opened Zomato delivery partner account and pay the onboarding fee too, but now it's showing BGV failed I raised the ticket in app but no response from Zomato
      There is no delivery partner customer care number..
      Jan 26, 2022
      Complaint marked as Resolved 
      Issue stiil not resolved they just mark this as resolved
      Zomato customer support has been notified about the posted complaint.
      Jan 26, 2022
      Updated by Nikh_07
      Still issue is not resolved they just marked as complaint resolved
      Issue resolved
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      1 found this helpful
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        A
        Ankitlalu
        from Allahabad, Uttar Pradesh
        Jan 26, 2022
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        My id suspended due to BVG failed
        Zomato customer support has been notified about the posted complaint.
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          T
          Thousif Thousif
          Jan 26, 2022
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          My id is suspend due to bgv failed
          Zomato customer support has been notified about the posted complaint.
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            H
            Hanumanth Babu Babu
            Jan 26, 2022
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            Address: Bengalur
            Website: Variftions pending

            Bgv failed in zomato delivery
            Zomato customer support has been notified about the posted complaint.
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              C
              Ch. Anshu Rajora
              Jan 26, 2022
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              Sir my name Anshu Singh i am working since last 1 year in Zomato rider delivery job . Before 6 month my id terminate reason show due to fraud. Sir please activate my id .

              My Id Fe515275
              Id mobile number [protected]
              Zomato customer support has been notified about the posted complaint.
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                S
                SZ IQBAL
                Jan 26, 2022
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                The company used to call on my number [protected]. Due to job hiring. But I said already I can't work. Then why the company call me. I want block the incoming calls by zomatto .
                Zomato customer support has been notified about the posted complaint.
                Jan 26, 2022
                Updated by SZ IQBAL
                Over call disturbance by company
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                  A
                  Ashish R Nair
                  Jan 26, 2022
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                  Website: Zomato.com

                  I registered and trained and put my money on the terms given by them to be a Zomato delivery boy and after all process after receiving my tshirt and bag they said BGV has fail and I can't do the work . So after raising so much ticket they keep on saying the same thing that they will contact us in 7 working days but till now no response from them. I couldn't even start my job even after 3 weeks.
                  Zomato customer support has been notified about the posted complaint.
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                    M
                    Mandeep Fallawala
                    Jan 26, 2022
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                    Mene 1st time hi Zometo strt kiya but I'd me 1 week hone aya uniform beg bi aa gya he I'd BGV K VAJSE OPEN NAHI HO RAHI HE AAJ BOHOT DINO SE PARESAN HO RAHA HU NAHI TEAM LIDER KA SAPORT HE KISI KA SAPORT NI MIL RAHA HE PLZZ MERI I'd strt krva dijiye
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                      M
                      Mehulkumar Taral
                      Jan 26, 2022
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                      Website: Zometo

                      Neme :- mehulkumar taral
                      FE:- 854356

                      Sir meri id 1 saal se tarminet hii please meri id activet kar do
                      I won't to work zometo
                      Zomato customer support has been notified about the posted complaint.
                      Dear customer
                      We have received your request. please contact our customer service
                      Ph. [protected]
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                        M
                        Madan Sundar Behera
                        Jan 26, 2022
                        Resolved
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                        Resolved

                        Hi team, This is Chandan Kumar Samal . I am working with your Company last 2year. But last 12 day my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: Chandan Kumar Samal ID: FE1079042 LOCATION: Saheed Nagar City:Bhubaneswar, Odisha
                        Jan 26, 2022
                        Complaint marked as Resolved 
                        Hi team, This is Chandan Kumar Samal . I am working with your Company last 2year. But last 12 day my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: Chandan Kumar Samal ID: FE1079042 LOCATION: Saheed Nagar City:Bhubaneswar, Odisha
                        Zomato customer support has been notified about the posted complaint.
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                          K
                          Kailash Kahar
                          Jan 26, 2022
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                          Mere ko Teen Char Din Ho Gaye Sar vate Karte Karte lekin Na Koi call Utha raha hai na koi call kar response deta hai mere ko aur Sar Mein Raju Metro order processing mein chal raha hai abhi tak open Nahin Hua Hai Sar
                          Zomato customer support has been notified about the posted complaint.
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                            A
                            akbar uddin
                            from Chennai, Tamil Nadu
                            Jan 25, 2022
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                            Address: Plot no. 135, suncity ,near maple town, Hyderabad, Plot no. 135

                            I ordered dinner through Zomato and charged Rupees1367 for biryani.
                            We were waiting for the delivery because we were celebrating a birthday at home. I discovered that the food that was provided was in poor condition. its smells and found small rice in biryani and shared the same information with support team. That food is not in edible condition. He simply said we can't do anything on this, he tried reaching out to Hotel but they didn't turn in the call. Its so frustrating I asked him that what should we do now he simply said we don't have the control over food. Then why this guys are charging for extra price on Actual food. I have attached the rate card whereas this guys are charging for the delivery, Taxes, packaging and additionally on the product itself. I have order the food from Shah Ghouse. If they can't do anything about the food who will have the control whom we should report this they are simply saying we can't do anything now. This hotel owners or caretakers are not responding to Zomato support guys. Really !!! What will they do if they send stones in place of rice.

                            What is going on Guys who will consider our request, we have together a worst birthday since started using zomato this not acceptable.
                            Zomato customer support has been notified about the posted complaint.
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                              P
                              Pushpinder Gulshi
                              Jan 25, 2022
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                              Address: Sws 110 sarabha nagar Santokh pura Jalandhar city

                              Good evening sir I'm Harminder sir meri id verified nai hui abhi tk pending aa rha hai plss sir verified kr de
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                                K
                                Kathir28
                                Jan 25, 2022
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                                Incorrect food and dumb customer service

                                I ordered a food with special instructions and my special instructions weren't even read by the restaurant and i ended up with incorrect food. And Zomato doesn't even bother to work this restaurant why the special instructions weren't even followed and they ask me to leave a feedback about the restaurant in the Page. Then why the hell they have a place a make special instructions when the restaurants don't even bother to Read it? If I was...
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                                A
                                Ap akash panchal
                                from Pune, Maharashtra
                                Jan 25, 2022
                                Resolved
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                                Resolved

                                Bgv failed id terminited
                                Jan 26, 2022
                                Complaint marked as Resolved 
                                Zomato customer support has been notified about the posted complaint.
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                                  C
                                  Chandrar4360
                                  from Mysore, Karnataka
                                  Jan 25, 2022
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                                  Plz unblock my Zomato id which I can make further job plz
                                  Zomato customer support has been notified about the posted complaint.
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                                    R
                                    Roshan Malhotra
                                    Jan 25, 2022
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                                    Hlo dear sir / mam i am roshan my ID is terminated pls active my ID..
                                    From Delhi
                                    I'd no. FE777541
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                                      S
                                      shiva gaming
                                      Jan 25, 2022
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                                      Address: Gurgaon

                                      BGV failed plz solve it
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