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Updated: Jun 1, 2026
Complaints 7935
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 120

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S
sonam793
from Bhopal, Madhya Pradesh
Dec 6, 2021
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I have ordered from zomato today from hakeem restaurant order declined and i did not get any refund
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    R
    [email protected]
    Dec 6, 2021
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    My id FE1554834 solve it please sir
    Suspended due to BGV filled please respond sir I have NOC please I am suffering no job sir I am depending only for Zomato sir please respond solve it sir..
    Zomato customer support has been notified about the posted complaint.
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      P
      pknayak056
      from JHARIA KHAS, Jharkhand
      Dec 6, 2021
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      I ordered food from zomato on 7:29 but after waiting so much time I contacted customer care after one hour but still they are saying that my order is under preparation .when I ordered then it is showing that my order will come within 43 minutes but after waiting more than one hour I got reply from customer care that my order is under preparation. Very worst service by zomato. Kindly do the needful and give me compensation .
      Thanks and regards
      PK Nayak
      Zomato customer support has been notified about the posted complaint.
      Dec 06, 2021
      Updated by pknayak056       I ordered food from zomato on 7:29 but after waiting so much time I contacted customer care after one hour but still they are saying that my order is under preparation .when I ordered then it is showing that my order will come within 43 minutes but after waiting more than one hour I got reply from customer care that my order is under preparation. Very worst service by zomato. Kindly do the needful and give me compensation .
      Thanks and regards
      PK Nayak

      Dec 06, 2021
      Updated by pknayak056       I ordered food from zomato on 7:29 but after waiting so much time I contacted customer care after one hour but still they are saying that my order is under preparation .when I ordered then it is showing that my order will come within 43 minutes but after waiting more than one hour I got reply from customer care that my order is under preparation. Very worst service by zomato. Kindly do the needful and give me compensation .
      Thanks and regards
      PK Nayak

      Dec 06, 2021
      Updated by pknayak056       I ordered food from zomato on 7:29 but after waiting so much time I contacted customer care after one hour but still they are saying that my order is under preparation .when I ordered then it is showing that my order will come within 43 minutes but after waiting more than one hour I got reply from customer care that my order is under preparation. Very worst service by zomato. Kindly do the needful and give me compensation .
      Thanks and regards
      PK Nayak

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        P
        pknayak056
        from JHARIA KHAS, Jharkhand
        Dec 6, 2021
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        I ordered food from zomato on 7:29 but after waiting so much time I contact customer care then they are saying my order is under preparation after one still they are saying my order is under preparation. Very waste service by zomato still they didn't get proper service. So I want compensation.
        Zomato customer support has been notified about the posted complaint.
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          D
          Dexter pro
          from Vadodara, Gujarat
          Dec 6, 2021
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          I ordered from McDonald's through Zomato on 27th nov and after receiving the order I found that some of the Items are missing and some of the Items mis-matched...So I had a talk with there executive and they provided me a promocode of 262₹ at that time they didn't Informed me that the promocode is one time usable...So two days ago I ordered an Item from a restaurant called kulcha.com through Zomato and my order was of ₹160 so 262-160=102₹ should still remain as a promocode in my account but today when I tried to order from zomato no promocode existed in my offer section as It waa only one time use and they even didn't Informed of that thing my 102₹ were gone and they are not even giving the ₹ back even after having a talk with there executive... Nowadays Zomato has became a app where customers are just cheated every now and then
          Zomato customer support has been notified about the posted complaint.
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            N
            NAVEEN KUMAR NAIR
            Dec 6, 2021
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            मेरा नाम नवीन कुमार नायर है और मेरा जोमैटो आईडी नंबर FE1547413 है। पिछले 1 सप्ताह से मैं जोमैटो में बहुत अच्छे से काम कर रहा था लेकिन पता नहीं ऐसा क्या हुआ जिससे मेरा जोमैटो आईडी ब्लॉक कर दिया गया है अतः इसे जल्द से जल्द अनब्लॉक किया जाए ताकि मैं आगे जोमैटो में काम करता हूं मुझे इस काम की अभी बहुत जरूरत है।
            Zomato customer support has been notified about the posted complaint.
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              V
              Veena Gunalan
              Dec 6, 2021
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              Address: Kolathur , chennai

              I have ordered food from orange wok... Bt received worst food.. Definitely not from orange wok... I raised complain to customers service. Asked them to make conference call with restaurant...
              Thy said don't have restaurant number... It means they are selling local food in name of branded restaurant.
              Zomato customer support has been notified about the posted complaint.
              Dec 06, 2021
              Updated by Veena Gunalan               I have ordered food from orange wok... Bt received worst food.. Definitely not from orange wok... I raised complain to customers service. Asked them to make conference call with restaurant...
              Thy said don't have restaurant number... It means they are selling local food in name of branded restaurant.
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                D
                DuraiPandiyan12
                from Chennai, Tamil Nadu
                Dec 6, 2021
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                Address: No 10 2nd street Saravana nagar kundrathur chennai 600069

                Hi team,
                This is Durai Pandiyan. I am working with your Company last 2months. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                Name: Durai Pandiyan
                ID: FE1293627
                LOCATION: porur
                City: Chennai
                Zomato customer support has been notified about the posted complaint.
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                  H
                  Hanu200097
                  from Gandhinagar, Gujarat
                  Dec 6, 2021
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                  Sir..
                  Sir plzzzz Help My Id account termination Blocked Kar Diya Hai... Muje Zomato Company main kam karna hai Zomato Company wale muje koi Response Nahi De Rahe... Delivery Partner Ko Muskil Samay main Team Leader Baat Karna Inkar karta hai sir Mujhe Help Chhahiye sir 🙏🙏🙏🙏
                  Zomato customer support has been notified about the posted complaint.
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                    M
                    Mateti Tharun
                    Dec 6, 2021
                    Resolved
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                    Resolved

                    Address: Hyderabad

                    Suspended due to BGV failed please resolve this problem
                    Dec 6, 2021
                    Complaint marked as Resolved 
                    My id FE1548041 Please solve it 🙏 Iam going to pc taking NOC please solve it sir
                    Zomato customer support has been notified about the posted complaint.
                    Dec 06, 2021
                    Updated by Mateti Tharun                     My id is FE1548041 please solve it my account is suspended due to BGV filled I have noc please respond please sir solve it 🙏

                    Dec 06, 2021
                    Updated by Mateti Tharun                     My id FE1548041 solve it please sir suspended due to BGV filled please respond sir I have NOC please I am suffering no job sir iam depending only for Zomato sir please respond solve it 🙏 sir

                    View replies
                    Hello sir my name is sajaan mohmmad FE1496 500 mey I'd me licences ki pohoto copey di thi mane par aap mujhe real ki pick behjdnge. Plice meri id active kar digya
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                      M
                      Murari Kumar Murari Singh
                      Dec 5, 2021
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                      Address: House no 1486 gali no 13 tughlakabad village balmiki mohalla

                      ID NO FE966722 dear sir mera id terminated kiya gaya hai bina information k please Sir reopen kar dijiye
                      Zomato customer support has been notified about the posted complaint.
                      Dec 09, 2021
                      Updated by Murari Kumar Murari Singh                       Open my id sir please
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                        S
                        Srdesi
                        from Hubli, Karnataka
                        Dec 5, 2021
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                        I am unable to use promo codes since i logfed out several time for using simpl app(my simpl account was not getting connected) so would you look into it please
                        Zomato customer support has been notified about the posted complaint.
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                          N
                          NX TaKaTak ViraL
                          Dec 5, 2021
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                          BGV failed bta rha hai
                          Zomato customer support has been notified about the posted complaint.
                          Dec 05, 2021
                          Updated by NX TaKaTak ViraL                           BGV failed bta rha hai

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                            S
                            Sangita Wankhade
                            Dec 5, 2021
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                            Address: Sanewadi ward no. 38 near shivam super shopee wardha442001

                            I ordered food from rolls and beyond and paid online 148 rs..bt i dont receive order .and that delivery boy named (kunal arun bhongade) mobile no.-‪[protected]‬. Sent me order delivered message ..that u received order...and then i filed complain n called him so he blocked my number .i want to do complaint about his fraud
                            Zomato customer support has been notified about the posted complaint.
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                              N
                              NX TaKaTak ViraL
                              Dec 5, 2021
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                              Sir my bgv fields are telling since 5 days
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                                Y
                                yagnesh suthar
                                Dec 5, 2021
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                                Zomato Wallet

                                I want my money back.. it's my mistake I have done recharge in zometo wallet but I want it's back..so plz help me..no:-[protected]...
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                                R
                                Rahul kandera
                                Dec 5, 2021
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                                Yesterday was my first day as a Zomato partner,
                                But when I tried login it show’s that my account is suspended due to BGV failed.
                                Please resolve my concerns as I am not getting any response from the team
                                Id number FE1565521
                                Zomato customer support has been notified about the posted complaint.
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                                  A
                                  Ajay Koshta
                                  Dec 5, 2021
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                                  Ajay koshta I'd FE236191
                                  Account terminated ho gaya hai
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                                    A
                                    Ajay Koshta
                                    Dec 4, 2021
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                                    Profile pending bata rahi hai
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                                      R
                                      Rahularya.
                                      Dec 4, 2021
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                                      Sir mera name jitendra h or meri FE1562300 h m zomato m delivery boy ka kaam kerta hu per company mujhe per order deliver kerne ke 15rs hi delivery h jabki doosre rider ka flat rate h 35rs ya 60rs delivery h delivery ke mera 15rs wale rate card m kuch bhi nahi Bach Pata h please aap mera falte rate card ker do I request u

                                      M rate card ka image share ker raha hu ye wala kerna h ...
                                      Zomato customer support has been notified about the posted complaint.
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