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Updated: Feb 18, 2026
Complaints 7929
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 122

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Lnath
from Delhi, Delhi
Nov 29, 2021
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My name lalit nath
My zomato id - FE1559074
My register no [protected]
(Profile verification painding)
Pls resolve my complain
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    S
    Shaik mahin
    Nov 29, 2021
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    Address: Jayanagar

    My Zomato id suspended due to bgvfailed u have been block my id is suspended from one day of my join I am new join Zomato I pay full payment and I submitted all documents to Zomato delivery asset deliver bag and tshirt to my deliver address but delivery not completed in the Zomato app and whenever I go to online this notification always show
    U have been block
    Your id is suspended due to bgv failed
    Zomato team what was my fault my only fault is I trust u r company
    Help me for the same
    Zomato customer support has been notified about the posted complaint.
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      N
      Naveen0309
      Nov 29, 2021
      Resolved
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      Resolved

      It's been a week I have joined zomato I had deposited 1280 I worked for 6days now my account has been suspended due to bgv failed I called my TL he told back end team will call It's been two days I haven't received any call from them plz help me reactivate my account
      Nov 30, 2021
      Complaint marked as Resolved 
      My issue hasn't resolved my account is still in active my zomato ID is FE1522695 Plz help
      Zomato customer support has been notified about the posted complaint.
      Nov 30, 2021
      Updated by Naveen0309       Why my complaint is marked as resolved it's not resolved yet
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        S
        Sunil Srk Vlogs
        Nov 29, 2021
        Resolved
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        Resolved

        Address: Kharghar Navi Mumbai Mumbai

        My Zomato id suspended due to bgvfailed u have been block last 20 to 25 days my id is suspended I am new join Zomato I pay full payment and I submitted all documents to Zomato delivery asset deliver bag and tshirt to my deliver address but delivery not completed in the Zomato app and whenever I go to online this notification always show
        U have been block
        Your id is suspended due to bgv failed
        Zomato team what was my fault my only fault is I trust u r company
        Mera id chalu kardoo Zomato team .
        Nov 29, 2021
        Complaint marked as Resolved 
        Mobile no : 9819760846 [email protected]
        Zomato customer support has been notified about the posted complaint.
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        My Zomato id Fe 1515799
        Sunil khaire
        Mera id chalu kardo please team Zomato
        Reply
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          R
          Rajesh naval
          Nov 29, 2021
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          Address: Naranpura ahmedabad gujarat
          Website: Zomato

          Sir meri id misplace selfie ke karan band ki gai he per mene to itne dino se kaam hi nahi kiya to bhi khali ek din kaam kiya tha us din meri selfie barobar thi to bhi id terminate kardi please reopen my id mere father bimar he or bachhe chote he mere meri pichle 3 saal pele ki id he me kaam bhi best karta hu pleasee me bina kaam ka hogaya hu mere gharme paise bhi nahi he please meri id chalu kardo
          Zomato customer support has been notified about the posted complaint.
          Nov 29, 2021
          Updated by Rajesh naval           Mobile no is [protected]
          Fe369791
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            S
            Santosh b.k
            from Gurugram, Haryana
            Nov 29, 2021
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            2 din se meri zomato ki ID suspend kar di gai hai main bahut pareshani mein hun aur meri ID band kar di gai hai please sir ID ko jaldi se jaldi open kar dijiye sir.
            Zomato customer support has been notified about the posted complaint.
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              H
              Hjbvvk
              from NEW DELHI, Delhi
              Nov 29, 2021
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              SIR MARI suspend ho gai hai please mari id start kar do 10 day hu gi ha
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                G
                gamer yt
                Nov 29, 2021
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                4, 5 days wait no work all ticet raish pelas help me
                Id no
                FE1530076
                Name ajnabi
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                  M
                  Mahesh0012
                  from Bhopal, Madhya Pradesh
                  Nov 29, 2021
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                  Mai 10 din se intjar kara hu ki active hojaye id lekin nahi hui hai oaise to leliye ha na na office hai bhopal Please meri Id active kar do sir Plese Shear Your bhopal Zomato Office aadress ...?
                  Zomato customer support has been notified about the posted complaint.
                  Nov 29, 2021
                  Updated by Mahesh0012                   Please 🙏. Active My ID.

                  Nov 29, 2021
                  Updated by Mahesh0012                   my id number FE1537883

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                    B
                    Bhivanshu dogra
                    from Jammu, Jammu and Kashmir
                    Nov 29, 2021
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                    I have two issues right now firstly, my target pay option is not showing any reward or any meter of Target and order pay due to which it remains 0 everyday. Secondly I completed all required conditions for minG on 28th Nov but didn't get any incentive for that . Should I leave Zomato or it will resolve my issues?
                    Zomato customer support has been notified about the posted complaint.
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                      A
                      ashishk29
                      from New Delhi, Delhi
                      Nov 29, 2021
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                      Order ID: [protected] on Zomato from Burger King at 9:44 pm on 28/11/2021 and only received 4 of 5 items. I am billed for 5 items on Zomato and even Burger King receipt shows 5 items.

                      "Veg Crunchy Volcano" was missing.

                      I have attached pictures of the same for proof.

                      Also I have sent mail on [protected]@zomato.com as soon as possible and got this reply (screenshot attached) where the customer care executive refused to help at all and closed the case.

                      Please look into this matter ASAP and refund my money paid for the item including taxes.
                      Zomato customer support has been notified about the posted complaint.
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                        R
                        Rishabhdixit101
                        Nov 29, 2021
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                        I am zomato delievary partner i am working in six months zomato company ne mujhse bina confirm kiye mera rate card full time se part time me change kar diya badi mushkil se 1 month baad mera rate card full time kiya lekin usme bhi kuch badlaav kar diya 8 hours wali ming usse hata di mere sath ke ladko me wo abhi show hoti hai mere me show nahi ho rahi hai ya to mujhe 8 hour ming wapas kare ya meri full time flat id kar de mehnat se sabhi log work karte hai lekin sabke rate card me badlaav kyo?
                        My FEID. FE1273445
                        Please aap hi bataye.
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                          M
                          Mallesh Yadav Chilakala
                          Nov 29, 2021
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                          I have created delivery account in Zomato and I paid 400 for account creation then they suspended my account with out proper explanation just one msg your blocked my id is FE1552609 please recover my account
                          Zomato customer support has been notified about the posted complaint.
                          Nov 29, 2021
                          Updated by Mallesh Yadav Chilakala                           My mobile number is [protected]
                          Dec 01, 2021
                          Updated by Mallesh Yadav Chilakala                           Yes he called me and said that to update pan card but there is no option to raise a ticket to update pan Then I opened in some random ticket to update my pan but they said that this can't be done now and said it is done at the time of registration what should I do now to get my id
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                            R
                            Rishabhdixit101
                            Nov 29, 2021
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                            I am zomato delievary partner I am working in 6 month mera rate card bina confirm kiye change kar diya
                            Zomato customer support has been notified about the posted complaint.
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                              A
                              Aakash Rat
                              Nov 28, 2021
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                              Sar meri ID terminate ho gai hai please aap se request hai hath jod ke nivedan hai hai meri ID chalu kar dijiye main mere Ghar ke andar Akela rahata hun mere mummy papa Bhi nahin hai aur ek Chhota bhai hai usko main Akela sambhalta hoon mere kharche se hi Ghar chalta hai aapse sar Aaj jod ke request hai please meri ID chalu kar dijiye

                              Ravi Kumar Kumawat
                              FE822659
                              [protected]
                              Zomato customer support has been notified about the posted complaint.
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                                I
                                Ismart Shankar
                                Nov 28, 2021
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                                Sir/mam (FE1401400) This ID 1 month ago and now ID Suspended bgv failed please Reactive ID my TL is not help please help me Reactive my ID
                                Zomato customer support has been notified about the posted complaint.
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                                  Ismart Shankar
                                  Nov 28, 2021
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                                  (FE1401400) This ID One month before and now ID Suspended bgv failed please Reactive ID
                                  Zomato customer support has been notified about the posted complaint.
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                                    R
                                    raja kumar143
                                    Nov 28, 2021
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                                    My account b.g.v felid please open my zomato Id
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                                      S
                                      Simarrrrrrrr
                                      from LUDHIANA, Punjab
                                      Nov 28, 2021
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                                      Address: 379-D Brs nagar ludhiana

                                      Hii team
                                      As I am poor zomato rider who worked for a zomato for 1 year but this time due to this covid 19 pandemic situation my deliver account ID no FE930613 was disabled due to cancellations as some time police made me stopped or some time order was cancelled by merchant please help as I want to work again for zomato it would me possible only if
                                      Team zomato active my id 930613 login number [protected] please help and active my id in future it will never happen again
                                      Your truly
                                      Zomato rider
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                                        S
                                        Sara Sahu
                                        Nov 28, 2021
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                                        Hello sir
                                        Sahil Kumar
                                        My Zomato I'd : FE1542647
                                        Please verified my I'd
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