Zomato Complaints & Reviews

I'd verification pending for2 days

I am a pure Vegetarian person and ordered a veg lunch from Zomato, to my surprise I received a non-vegetarian item against my veg item. Following the procedure, I raised a complaint about it and they offered me a cost replacement for that issue (dealing with foods brings you an extra responsibility of handlining emotions and perceptions).

So, before answering their proposal of cost replacement I tried calling the outlet (from where I ordered), they answered me with a punchline of " it happens sir, please talk to Zomato I can't help you". That's it?

Though I received half of the refund but is this the way to deal with your error and your consumer.

I don't think this is a good way to build relationships with your customer.

Order details: [protected]
Date: 03 Oct 2021 at 02:46 PM

BGV failed share my heart ready for 5 days ticket race nobody help please help me please check sir

My zomato id suspended due to BGV failed...from last 3 days

Dear sir
Me suresh Yamunanagar Haryana se sir meri id due to fake use by different person me disble he sir ye meri khud ki id he or sare document mere he or selfie bhi sbhi meri he bs ek selfie ki vjha se meri id diseble kerdi gyi he sir please mujhe ek moka diya jaye mujh se ek galti hui he ab koi galti nahi hogi please meri id active kerdo please i request you please

It's been 1 hr 40 mins now still I haven't received my order. Delivery partner says the order is been transferred to him by some other delivery partner and restaurant says that the order is picked long back. Then where is my order? I want my money back.

Bvg failed showing on 4 days seeing this problem

I am not able to apply any promo code from my account because it says promo codes have been disabled permanently due to suspicious activity... I am not able to understand what it is about...

Please do something about it and make my account back to normal

I can provide my account details for solving the problem.. Please try to resolve it as soon as possible

Sar Mujhe ID banate Hue 4 din ho gaye abhi tak mere I'd saspend ho raki h pealis help mee sir

My id verification is pending from past 4 days . i have paid the fees also, but its showing verification is not complete yet ?

Hii..
I am sanket khadapkar my id was bgv failed (FE1498260)

Instead of calling and verifying the address for my delivery, the delivery boy Debashish Biswas, Order No: [protected] delivered to some random address and submitted the response as "delivered". My money has been debited from my account already and I cannot replace my order

2 days my account are not open this week is working days.

I made no delivery order and 200rs of mine have been taken by Zomato through my Paytm wallet accnt. Zomato was linked to my paytm wallet i have removed them after that.
Transaction ID: [protected]
ZRD-21-1E8D75C9B8764 they are saying is the order ID but I have not ordered anything. Please check and get back at the earliest

I made no delivery and 200rs of mine have got debited to Zomato through my Paytm wallet accnt. Zomato was linked to my paytm wallet i have removed them after that.
Transaction ID: [protected]
ZRD-21-1E8D75C9B8764 they are saying ks the order ID but I have not ordered anything. Please check and get back at the earliest

I have made a order of cake
I did not received any call from delivery boy
I want the deliveryboy to attemp delivery again or else refund me my amount
For the future order to be done on zomato

A sum of Rs. 176 has been deducted from my paytm wallet by zomato media pvt. ltd. but neither have i ordered anything nor i have taken any subscriptions. The transaction is not showing up on recent orders in zomato but it appears on paytm.

I register for delivery partner in zomato company on 02/11/2020 but the id did not start and continuously showing bgv failed and id Terminated and zomato already charge some amount of total fee 1250 and I paid him 400 from phone pay.

And now I want to earn money so my only request to you please get me help for id issue and so i can work with zomato or either please return my whole money return back.

This complaint related all documents below:

1. phone pay Payment receipt
2.Zomato Log In id screen short

Order Number: [protected]
Registered Email Address: [protected]@gmail.com

This is related to the order that I ordered on 3rd Oct. 2021. My phone number was wrong in the app so delivery boy was not able to contact me but I was constantly calling him and his number was out of reach I called customer care. at the same time customer support guy was also not able to connect with the delivery boy. I was at the location so I found him and went to him when I asked him your number is unreachable so he was not accepting but I called his number in front of him still his number was out of reach. When I asked for the food he told me I can't give it to you now because I cancelled it.
I called customer care again and they committed me your refund will be processed within 2 3 days. So I recorded same order again because I need the order.
But from 3rd Oct till now I requested multiple times about the refund but I am not able to receive my refund.
Apart from this I have to deal with very rude customer support guys.

I want the refund of this order and please make sure If delivery boy cancels the order and someone who order food find the delivery boy, still he should be able to receive the order.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Hello sỉ mane Ekaterina zomato ki new id bănyi thì par Mean ADHar CAD aura aploud nshi kara Aadhar Card upload nahin kar Paya Iske baje se aur bike ki RC upload nahin please solution ke liye time ho gaya hai BJP file solution kar dijiye editor