Ordered sweets on 12th November from zomato(Order no- [protected])
The sweet was completely sour..I immediately informed their customer service and they denied for any refund.. After constant request they agreed that They would provide me a coupon worth Rs.380 which I can use in coming 30 days. Nd I agreed to that. I have attached the sceenshot if their message and the food.
Even now I am chatting with their executive Mr. Shubhanshu Dwivedi, like the previous chats he is also lying to me. Again he is telling me that he will give the promo code again but their is not reference number or other proofs that he has done that. These chat support is not helping at all and just making false promises.
I am writing here expecting that I might get any genuine solution now.
Zomato customer support has been notified about the posted complaint.
