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Zomato Complaints & Reviews

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Updated: Nov 13, 2025
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Zomato reviews & complaints page 129

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M
Minsarul Hussain
Nov 2, 2021
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Suruse problem he
+2 photos
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    vivekraj bangera
    Nov 2, 2021
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    Hi my Zomato rider I'd is terminated FE1437443
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      A
      Nov 2, 2021
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      Why failed my bgv
      +1 photos
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        R
        rajuarya07
        from Palwal, Haryana
        Nov 2, 2021
        Resolved
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        Address: Palwal

        Dear sir my fe id 862292 and my login no. [protected] my id has been disabled Fraud distance may i tried a lot to contact my team leader but no Repsonce not found sir please activate my id please sir call me in sir please call
        +1 photos
        Nov 2, 2021
        Complaint marked as Resolved 
        Call me sir 9588342960
        Zomato customer support has been notified about the posted complaint.
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          C
          Chandrakant Jachak
          from Delhi, Delhi
          Nov 2, 2021
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          I ma chnadraknat jachak my bgv failed my Id FE1496205 PLEASE release my id i will send all document
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            H
            harish Ranga swamy
            Nov 2, 2021
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            Address: Jalla Halli Zomato delivery partener suraj mr rukamini nagara 8th mile t dasarahalli Bangalore
            Website: [email protected]

            Sir all Zomato delivery parteners chitting once he receive order they going below flyover to conferm the order and it come showes long pick up distensy pay then he get 7.8 km long distance pay but pick up restaurant adrress only near 50 metter sir plz take the action to slow the problem in Bangalore all area where flyover ther all locations they Zomato delivery parteners chitting and all delivery parteners createing famele id but that only doing duty male sir all famele id plz ask every time selife that famele partener Zomato delivery parteners this type chitting plz take a action and reslove problem sir u do one thing when and where will come that place only give that place pick distance pay sir and also every order for selife famele id delivery parteners sir
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              S
              Swamy Mudiraj
              Nov 1, 2021
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              Address: Hyderabad

              Sir my Id FE1501671 iam newly joing zomoto
              All documents are uploaded submitted successfully. Payment done iam received BAG and T shirt then Go to online my id suspended due BGV faild it's showing lots up ticket raise not solved my problem pls pls help sir mam.
              As soon as possible.
              Thank you 🙏🏻
              +1 photos
              Zomato customer support has been notified about the posted complaint.
              Nov 02, 2021
              Updated by Swamy Mudiraj
              Sir my Id FE1501671 iam newly joing zomoto
              All documents are uploaded submitted successfully. Payment done iam received BAG and T shirt then Go to online my id suspended due BGV faild it's showing lots up ticket raise not solved my problem pls pls help sir mam.
              As soon as possible.
              Thank you 🙏🏻

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                R
                Rocky15M
                from Warangal, Andhra Pradesh
                Nov 1, 2021
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                Sir my id suspended due to bgv failed... So plz activate my id... FE1495786
                +1 photos
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                  C
                  Chandu Thankappan
                  Nov 1, 2021
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                  Address: Chandan house, ANRA 55, Anayara p o, pin 695029

                  This is the second time i am facing problems with Zomato delivery. Lunch was ordered with meals and 2 peices of fish fry. the fish fry which was charged 390RS was not present in the delivered pack. i complained instantly and zomato customer service assured me to refund this amount at the earliest. But I had to manage without fish fry and the inconvenience and delay because of the zomato delivery negligence was not considered.

                  why should we adjust for zomato 's inefficiency and carelessness when i have paid the highest delivery charges when compared to other delivery apps.

                  Last time my diinner delivery was delayed by 90 mins and later cancelled without my inconvenience being addressed.

                  This is highly intolerable from customer point of view
                  Zomato customer support has been notified about the posted complaint.
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                    R
                    Rabari Kiran
                    Nov 1, 2021
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                    Dr..sar and mam pliz my help please
                    My Zomato account new joining 31 date
                    My have any concern please
                    RAISE TICKET from the app

                    Sr so please please help me...
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                      S
                      sanjana dhall
                      Nov 1, 2021
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                      Dear team,
                      I did not receive my refund of the order canceled for order ID is [protected].
                      Kindly check at your side as soon as possible.
                      Zomato customer support has been notified about the posted complaint.
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                        S
                        Sanket khadapkar
                        Oct 31, 2021
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                        Address: Bhandup.. Samrtha gardan

                        My Zomato I'd was suspended due to bgv failed
                        +1 photos
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                          R
                          Rabari Kiran
                          Oct 31, 2021
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                          Dry .sar and mam my id suspended due
                          To bgv faild..lf you have any
                          Concerns please raise ticket from the
                          app
                          +1 photos
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                            pratik sondagar
                            Oct 31, 2021
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                            I don't know about bgv fail solutions. Please solve it.
                            +1 photos
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                              S
                              shameera fathima
                              Oct 31, 2021
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                              I placed an order for a combination pizzas of 3 from pizza hut of which only 2 were delivered, when I raised the question with the customer care, he checked and replied he couldn't do anything about it. He said the restaurant checked with the cctv and they confirmed it also the valet said he delivered 3 pizzas but when I called the valet he said restaurant gave him only two pizzas, so I think the valet is lying but how can Zomato be so irresponsible saying they can't do anything about it, least they could do is take action against the valet if not refund.
                              Zomato customer support has been notified about the posted complaint.
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                                S
                                Saneeb 22
                                Oct 31, 2021
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                                My id is not activate
                                Face BGV problem
                                My number is [protected]
                                Miy id is FE1492541
                                +1 photos
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                                  Ajay Kumar Raj
                                  Oct 31, 2021
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                                  Dear sir
                                  My name is Ajay kumar my id no FE151787
                                  plz sir my id is active
                                  +1 photos
                                  Zomato customer support has been notified about the posted complaint.
                                  Oct 31, 2021
                                  Updated by Ajay Kumar Raj
                                  Dear sir My id FE151787 Jo bahut din se block ho gaya hai plz my id activ karwa dijiye

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                                    anupam abha
                                    Oct 31, 2021
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                                    I had ordered sweets from zomato worth rupees 387. The item was totally stale and not in a condition to consume. I therefore contacted the consumer care, and demanded for refund.
                                    I was however told that zomato cannot refund me since the restaurant told them that the item was fresh when it was sent. The photo shared by me and the claim i raised about the food being stale was called a lie.
                                    I was denied to talk to the manager as well. I was told by the customer care executive Varun Goswami that the manager is not avalable to talk.
                                    Ultimately after losing money and getting mentally harrassed by the executive, I decided to file a complaint. The zomato chain is running a fraud scam where they loot your money and deliver you stale food.
                                    Zomato customer support has been notified about the posted complaint.
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                                      U
                                      uday kumar321
                                      from anantapur, Andhra Pradesh
                                      Oct 31, 2021
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                                      Hlo my zomato account was disabled due to bgv my id num:FE1455890 pls verify my account as soon as possible
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                                        S
                                        sj12345
                                        Oct 31, 2021
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                                        I have ordered some food from zomato using a coupon code that i won from Paytm.
                                        I returned some its from it due to some issue. When it came to refund they refunded me in the form of promocode. When i complained to customer service regardingvm that said that they asked me for that but after sometime they accepted there fault but too denied tonm refund me money in original payment method. Customer service deliberately cheated me and i lost my money because of them.
                                        According to coupon offer that i used new users and the users who are not active from last 60 days can get a flat hundred rupees off with 50 rupees cashback on ordering above 199. It is written no where that 50 rupees cashback will be credited in paytm wallets or in zomato credits. I Ordered my item but when it came to cashback i came to know that it is added in zomato wallet. No one told me at that time that its validity is only for 7 days. The credits automatically got expired without my knowledge. When i complained zomato team about this they said that infuture i will be inforned. Customer service was trying its best to cheat me.
                                        I have all the screenshots. Please look at this approach of zomato customer service.
                                        Zomato customer support has been notified about the posted complaint.
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