Zomato Complaints & Reviews

Hello sir/mam
I am Ayush
My id -FE1519831
I am a new user in Zomato from 2 days my profile verification is pending and I can't go online on Zomato delivery app i have paid 1280rs for registration on Zomato
Pls as much as possible enabled my id it's a serious issue for me.
Thank you

3 माह से मेरी आईडी सस्पेंड आईडी बता रही है मैं 3 महीने से कुछ भी जमाटो में नहीं कर पा रहा ऑनलाइन नहीं हो पा रहा हूं
सर जी मेरे जमाटो आईडी ऑनलाइन करवाने की कृपा करें धन्यवाद

In to 4 . 5 days. Please 🙏 my problems solution .

I ordered Pongal poori and a mini breakfast. Pongal is very much watery poori is so much salty potato gravy is also watery. I chat with the ZOMATO costumer support they r sayg we r responsible for the food taste and can’t do anything.we are ordering food only becoz ZOMATO will give us quality food.I asked them to serve a good food r refund our money.I like to inform u that if I didn’t get a proper food r refund I will go for further action thank u

Zomato overcharged me in 2019 by rounding off money my email is [protected]@gmail.com if anybody want proof mail me.

My zomato id is Inactive for 30+days... i am not in town for some times so i am unable to login...
I am submit 2 3 tickets in zomato supprt team.. But they don't gime me ami kind of replies...
Please acctivate my zomato id... It is only way of income for me and my family...
My Zomato id: FE1208504
Please acctivate my zomato id...

I'd termined ho gayi h please sir meri i'd chalu kr wa diye [protected]

Dear Sir/Madam,
My ID is FE1508038. My profile verification is failed numerous times. I also dont know the exact reason. And also my Assets should be shipped on[protected]. But not received yet.

Regards,
B.Vinoth Kumar

My zomato account got suspended due to bgv failure. My Login I FE1499902 I just joined a week ago now they have suspended my account. I don't know how to activate my account. I have realized my mistake. I have uploaded 4 wheeler license in profile by mistake please re-upload option in profile. I also have a two wheeler license.
None of them came for the background check. I have picked up a pack of tickets. But it's no use for him. I tried calling the team leader of my city. He is not picking up the call. I deposited 700 for the job.

Mera food packing open tha pura or agar koi bacha use recive karta or kha kar bimar ho jata ya uski jaan ko khatra ho jata to uski jimmedari kon leta, aap caroro delivery karte ho pta nahi kitno ki jaan le chuke ho main aapki company per attempt to murder ka case kar raha hu consumer cort main.

Hi my name is Ankush from Ambala cantt I used to work for Zomato as a delivery partner my account got blocked due fake location I don't know how there was no fault of mine I had raised a ticket in Zomato delivery partner app and got respond that my account will be activated after training but TL is not responding
I ve been waiting for last two months.
Name: Ankush Kumar
DI ID: FE1206356
Zone: Ambala cantt

FE1497166 .. gadi anilkumar this id per bgv failed please solve the problem ...I'm waiting twenty days please do fast ..

My account bgv failed suspend please solve solutions ... I told to tl but not respond ..I'm create my account twenty days over ..same problem

Mobile phone was losted that why I was inactive from 30days soo plz active my account it a humble request 😐😐😐

Mobile phone was lost that why I was inactive last 30days so plz activate my account as soon as possible because I don't have job 🥺🥺🥺🥺

I ordered zomato on bhaidooj 6th Nov 2021 got my order late and when arrived the zomato bag was not there it was in a plastic bag zomato seal broken & the drink seal also was broken and there was only one sip drink left.I spoke to Vishal from zomato he was like no big deal & said will partially refund my amount and to top the things worse he told next time it won’t happen??? What do u mean by that you guys waiting for next time ?? Where are the safety measures??? In times of covid & the delivery boy was adamant when I asked why in a plastic bag not in a zomato seal bag he was not ready to take a picture (as that’s the procedure of no contact delivery) as it was a no contact delivery ( which he couldn’t understand & wanted to handover the parcel in my hand) I want an answer from zomato is this their safety. Procedure in such crucial times of covid & do they have such insensitive executives??? Highly disappointing & totally unacceptable behaviour.. zomato is putting their customers life at high risk with such doing 😡

Food quility is very bad i want my money

I have ordered food at 11:00 pm on[protected].
But I didn't get my order.

I'd verification pending for2 days

I am a pure Vegetarian person and ordered a veg lunch from Zomato, to my surprise I received a non-vegetarian item against my veg item. Following the procedure, I raised a complaint about it and they offered me a cost replacement for that issue (dealing with foods brings you an extra responsibility of handlining emotions and perceptions).

So, before answering their proposal of cost replacement I tried calling the outlet (from where I ordered), they answered me with a punchline of " it happens sir, please talk to Zomato I can't help you". That's it?

Though I received half of the refund but is this the way to deal with your error and your consumer.

I don't think this is a good way to build relationships with your customer.

Order details: [protected]
Date: 03 Oct 2021 at 02:46 PM