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Zomato Complaints & Reviews

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Updated: Nov 13, 2025
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Zomato reviews & complaints page 132

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S
Shubham5155
Oct 23, 2021
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Address: Jogiwala ring road jagriti vihar neyar sunskar garadn

I my name is shubham pal my FEID is terminated due to high rejection
Please activate my id

Name shubham pal
FE ID FE977809
Location DEHRADUN UTTARAKHAND
MO. NO. [protected]
+1 photos
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    J
    Jayant Parlikar
    Oct 23, 2021
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    Sir myself jayant parlikar having Fe is 805189. I am from vadodara gujarat last week I change my locality frm mangalour to mandvi but at same time they off my other locality as such they are open previously n I work smoothly

    I request you pls do the needful that means my other locality should be on off so that I can work smoothly
    Thank you
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      A
      Avdhesh thakur
      Oct 23, 2021
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      Address: mandvi vadodara

      Sir mery main locilaty mandwi hi mera nam avdhesh thakur mery fe id 152686 mera login no [protected] sir mery cross locilaty nizampur, fatehung, or waghodiya hi Sir mery cross locilaty on/off ho sake is tarah se kr dijiye kayonky hum tl ko bolte hi to humara isu sol nahi karte hi is liye me aap se help mang raha hu sir please help kijiye
      Thanku sir hum logo ka kam nahi ho ta hi sir please
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        M
        Mohammad Affan Sirajwala
        Oct 23, 2021
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        Address: Mandvi Vadodara

        Sir Main delivery Rider Hu Meri Id He FE273402 Sir Tl Ne Meri Sab Cross Locality Nikal Di He Aur Mere Saath Dusre Rider He Unki Locality He To Mere Saath Aisa Kyon Kiya Tl Ko Kaheta Hu To Wo Mana Kar Dete He Mera Issu Kabhi Slow Nahi Karte Mere Saath Aisa Kyon Karte He Plzz Help Kare Mujhe Meri Cross Loacilty Chalu Band Ho Aisa Karva Do Sir
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          G
          Guptaash
          from Faridabad, Haryana
          Oct 23, 2021
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          Sir my name is ASHUTOSH GUPTA ans my id is terminated last year plz activate i will not do any mistakes after this plz request you to open my id FE807991
          +2 photos
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            P
            Prsy Yuvi
            Oct 22, 2021
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            My zomato account has been blocked when you unblock the account please help me
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              G
              Geetheshspiker
              from Warangal, Andhra Pradesh
              Oct 22, 2021
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              I ordered some food for my lunch from zomato.i received my order in very way with damaged seal and packing it was leaking through it.so I raised a complaint through customer service but not responding correctly.they asked me to upload a picture so I uploaded it and they are saying sorry that's it.very disappointed for their answer.
              Zomato customer support has been notified about the posted complaint.
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                S
                suhas. S.
                from Mumbai, Maharashtra
                Oct 21, 2021
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                Address: Pune

                From 11th to 17 Oct. Payment not received in bank account. On Monday TL called me on some issue he argued about it and after some time got a small submit your bank details your payment is on hold.
                Normally get sallary weekly till Wednesday evening. But it's Thursday and still no notifications
                Zomato customer support has been notified about the posted complaint.
                Still in review nothing happened.
                Ticket is still open
                Ticket no. 66359336

                66725904
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                  N
                  Narendra Shrimali
                  from Jodhpur, Rajasthan
                  Oct 21, 2021
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                  Website: Zomato

                  Ordered from zomato on 21 Oct 2021 at 2:40PM order was not placed but money got deducted from my account.
                  Zomato customer support has been notified about the posted complaint.
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                    A
                    Amit chakrabortty
                    Oct 21, 2021
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                    Address: haldiram bhujiawala limited, rai kashi nath more, swarajpuri main road

                    Hello, this side amit chakravortty manager at Prabhuji Haldiram Gaya runs your application for sale from our outlet, we deliver goods in proper ways. but your riders don't know, why they don't wear any dress mask or carry bag. they took order from here good and don't know how they deliver to our customer, customer thinks that its our fault but totally fault of your rider. So give a feedback against this issue, if this will happening continue then zomato partner app rating and rivews will be go down and down. this is a now a big company so you should take care of this.
                    Zomato customer support has been notified about the posted complaint.
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                      B
                      Bibin C.R
                      Oct 21, 2021
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                      My zomato ID is deactivated due to bgv failed
                      ID - FE1457729
                      I joined two weeks ago I didn't get the bag and t-shirt yet. Then now showing that the ID is deactivated due to bgv failed. WHY???
                      +1 photos
                      Zomato customer support has been notified about the posted complaint.
                      Nov 06, 2021
                      Updated by Bibin C.R
                      I didn't receive any reply from zomato. I invested 1000 for the bag and t-shirt and I ain't get those. I want refund or activate my account and give my t-shirt and bag..
                      ID-FE1457729
                      Nov 16, 2021
                      Updated by Bibin C.R
                      Today I got my zomato bag and t-shirt but my account is still disabled...
                      Activate my account or give me refund I will give back bacg and t-shirt.
                      ID - FE1457729
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                        E
                        ekhnkml
                        Oct 20, 2021
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                        Dear sir/Ma'am,

                        I have ordered & made the full payment but the delivery agent has not called me & reported the number is not reachable. When I checked my status as rejected, I called immediately the restaurant. I had called the delivery agent number which I got from the restaurant. I tried to contact you more than 4-5 times but the call was not connected. Kindly take a look into this issue & return my amount on the original payment method.

                        Maybe the network issue was there, but it doesn't mean that you are charging without delivering the order. I don't know what is your new policy & what is not, How the customer knows about this that you have changed your policy. As my order was not delivered to me so please help me to get my return amount on the original payment method.

                        they said I was not reachable but think about that when I ordered something then it means I really need that is why I placed the order, then why I am trying not to be reachable at the time of delivery.

                        Moreover, I tried to reach out to customer service but there is no point of contact other than email, So i dropped an email at that time. Also, i contacted the delivery agent but he was not receiving my calls, then I contacted the restaurant. As per the restaurant, the delivery agent was not reachable for them also.

                        So please help to get my return amount of 610 INR, As my order was not delivered.

                        Regards,
                        Akmal khan
                        ORDER ID -[protected]
                        Mob. no. - [protected]
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                          R
                          Rakibul Gazi
                          Oct 20, 2021
                          Jan 9, 2023
                          This thread was updated on Jan 9, 2023
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                          My id due to documents qc failed

                          My id all verification compiled but afer i see my id due to documents qc failed please my id enable please support him🙏🙏🙏🙏🙏...
                          +1 photos
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                          VarshaK13
                          Oct 20, 2021
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                          Address: jalandhar,punjab

                          Yesterday i order something from zomato, which was delayed as i could track the delivery agent wasn’t reaching the restaurant and there was no movement of him till an hour, after talking to the support executive i was assured i will receive in sometime but after waiting for more than an hour, she canceled my order because she couldn’t reach the agent! On requesting they redeemed me with 75Rs coupon which is quite worthless for me! But these people are so clever and smart.. i could not even gave them a feedback on that they did something to my zomato account because she was scared that i will raise this issue and due to that i wasn’t able to rate her chat or her support to me. They are so clever. After this i am not even able to make any other order also as they have stopped my cash payment method but everyone else’s zomato account in my house has the option of cash on delivery. I again talked to another support executive today. He was even cleverest, he listened to me n without replying to my issue closed the chat with a thank you! what kind of nuisance is this. These people are fooling us. The delivery agents are liars on another level. Also this hasn’t happened just once with me but many a times! Nobody is so free to waste their times on these people. i also have the screenshots of the chats.
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                            A
                            Aatul Kapoor
                            Oct 20, 2021
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                            I have ordered 25 pizza's from pizzahut through Zomato at 12.50pm and which was supposed to reach us in 30 min. It's not reached me even at 2.30pm. first they said it's been made then they said it's not possible for us to deliver 25 pizza's. I have ordered the Pizza for a luncheon saminar in Max hospital Patparganj from where the nearest pizza hut at IP extension is just 6 minutes away. I felt Very bad anin fron of the attendees of the saminar. I will avoid to use Zomato in future.
                            Zomato customer support has been notified about the posted complaint.
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                              S
                              Solankiakshay
                              from Tumkur, Karnataka
                              Oct 19, 2021
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                              Address: Prakash collection 4th main jayanagar West Tumkur

                              Today I ordered pizza and paid online and gave money to delivery boy also the name of delivery boy is Mahesh.
                              Zomato customer support has been notified about the posted complaint.
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                                A
                                Amishagoswami
                                Oct 18, 2021
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                                The delivery person harsh kashyap and his no is [protected] from zomato picked up the order from. mcdonalds and never delivered to us. And his no was also not reachable as his incoming calls was not available due to insufficient balance so neither he called us not we were able to reach him.
                                Now zomato is not refunding us back the amount of 271.90 saying that we cannot do anything because he was not reachable.

                                And neither they are getting in touch with that person.

                                I need mt money back because zomato refused to give us the replacement order.
                                Zomato customer support has been notified about the posted complaint.
                                Zomato can email me at [protected]@gmail.com

                                Because I placed the order with other registered no [protected]
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                                  N
                                  nayan bhanusali
                                  Oct 18, 2021
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                                  Address: A-103 SVG RESIDENCY, NR GOKULDHAM PRESIDENCY, GOLDEN POINT CHOWKDI

                                  Meri id block kar diya hai main 3 Din Se Ghar Baitha hun please meri ID active Karva do 2tl ko bhi contact Kiya parantu vah Mere call Nahin le rahe hain Main Aisa Koi Gunah nahin kiya hai jo ki mujhe Itni Badi Saja mil sake Mere Ghar per teen logon ka parivar Hai Aur meri income Se Hi Gujara chalana padta hai please aap se nivedan hai mere ID Jal se jald active karwaiye
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                                    nayan bhanusali
                                    Oct 18, 2021
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                                    Address: A-103 SVG RESIDENCY, NR GOKULDHAM PRESIDENCY, GOLDEN POINT CHOWKDI

                                    Meri id block kar diya hai main 3 Din Se Ghar Baitha hun please meri ID active Karva do 2tl ko bhi contact Kiya parantu vah Mere call Nahin le rahe hain Main Aisa Koi Gunah nahin kiya hai jo ki mujhe Itni Badi Saja mil sake Mere Ghar per teen logon ka parivar Hai vah 3 Logon Ko Mera Parivar Se Hi mere ko Gujarat chalana padta hai please aap se nivedan hai mere ID Jal se jald active karwaiye
                                    +1 photos
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                                      A
                                      advaittichu
                                      from Chennai, Tamil Nadu
                                      Oct 18, 2021
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                                      Zomato order id-ID-[protected]

                                      I had placed the order for Butter scotch Ice cream 4.5 Lts.

                                      But i had received only Vannilla

                                      Order placed in zomato received from Aavin Junction.
                                      As we could not contact zomato through phone i had mailed them my complaint.
                                      for that they just apoligised and saying that they cant refund my Money.

                                      If they are not having the product they should inform the customer instead why to change the flovour which is very less rate and send it to us, without even consulting with the customers.

                                      I need them to Refund my money.

                                      I had enclosed the Photos and also the order details.
                                      Hope you will take necessary action and do the needfull
                                      +2 photos
                                      Zomato customer support has been notified about the posted complaint.
                                      Nov 01, 2021
                                      Updated by advaittichu
                                      Hope you will take sever34e action against this Zomato. They are not supporting the customers. Cheating the customers and saying that they cant refund the amount. Just whats is the use of their apology???? Ask them to Refund the money.
                                      Are take necessary action against them
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