Claimed

Zomato Complaints & Reviews

1
Updated: Jun 1, 2026
Complaints 7935
Resolved
710
Unresolved
7225
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 132

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Nov 2, 2021
Report
Copy

Why failed my bgv
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rajuarya07
    from Palwal, Haryana
    Nov 2, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Palwal

    Dear sir my fe id 862292 and my login no. [protected] my id has been disabled Fraud distance may i tried a lot to contact my team leader but no Repsonce not found sir please activate my id please sir call me in sir please call
    Nov 2, 2021
    Complaint marked as Resolved 
    Call me sir 9588342960
    Zomato customer support has been notified about the posted complaint.
    Helpful
    3 other people found this review helpful
    3 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Chandrakant Jachak
      from Delhi, Delhi
      Nov 2, 2021
      Report
      Copy

      I ma chnadraknat jachak my bgv failed my Id FE1496205 PLEASE release my id i will send all document
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        harish Ranga swamy
        Nov 2, 2021
        Report
        Copy

        Address: Jalla Halli Zomato delivery partener suraj mr rukamini nagara 8th mile t dasarahalli Bangalore
        Website: [email protected]

        Sir all Zomato delivery parteners chitting once he receive order they going below flyover to conferm the order and it come showes long pick up distensy pay then he get 7.8 km long distance pay but pick up restaurant adrress only near 50 metter sir plz take the action to slow the problem in Bangalore all area where flyover ther all locations they Zomato delivery parteners chitting and all delivery parteners createing famele id but that only doing duty male sir all famele id plz ask every time selife that famele partener Zomato delivery parteners this type chitting plz take a action and reslove problem sir u do one thing when and where will come that place only give that place pick distance pay sir and also every order for selife famele id delivery parteners sir
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Swamy Mudiraj
          Nov 1, 2021
          Report
          Copy

          Address: Hyderabad

          Sir my Id FE1501671 iam newly joing zomoto
          All documents are uploaded submitted successfully. Payment done iam received BAG and T shirt then Go to online my id suspended due BGV faild it's showing lots up ticket raise not solved my problem pls pls help sir mam.
          As soon as possible.
          Thank you 🙏🏻
          Zomato customer support has been notified about the posted complaint.
          Nov 02, 2021
          Updated by Swamy Mudiraj
          Sir my Id FE1501671 iam newly joing zomoto
          All documents are uploaded submitted successfully. Payment done iam received BAG and T shirt then Go to online my id suspended due BGV faild it's showing lots up ticket raise not solved my problem pls pls help sir mam.
          As soon as possible.
          Thank you 🙏🏻

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rocky15M
            from Warangal, Andhra Pradesh
            Nov 1, 2021
            Report
            Copy

            Sir my id suspended due to bgv failed... So plz activate my id... FE1495786
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chandu Thankappan
              Nov 1, 2021
              Report
              Copy

              Address: Chandan house, ANRA 55, Anayara p o, pin 695029

              This is the second time i am facing problems with Zomato delivery. Lunch was ordered with meals and 2 peices of fish fry. the fish fry which was charged 390RS was not present in the delivered pack. i complained instantly and zomato customer service assured me to refund this amount at the earliest. But I had to manage without fish fry and the inconvenience and delay because of the zomato delivery negligence was not considered.

              why should we adjust for zomato 's inefficiency and carelessness when i have paid the highest delivery charges when compared to other delivery apps.

              Last time my diinner delivery was delayed by 90 mins and later cancelled without my inconvenience being addressed.

              This is highly intolerable from customer point of view
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rabari Kiran
                Nov 1, 2021
                Report
                Copy

                Dr..sar and mam pliz my help please
                My Zomato account new joining 31 date
                My have any concern please
                RAISE TICKET from the app

                Sr so please please help me...
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sanjana dhall
                  Nov 1, 2021
                  Report
                  Copy

                  Dear team,
                  I did not receive my refund of the order canceled for order ID is [protected].
                  Kindly check at your side as soon as possible.
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sanket khadapkar
                    Oct 31, 2021
                    Report
                    Copy

                    Address: Bhandup.. Samrtha gardan

                    My Zomato I'd was suspended due to bgv failed
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rabari Kiran
                      Oct 31, 2021
                      Report
                      Copy

                      Dry .sar and mam my id suspended due
                      To bgv faild..lf you have any
                      Concerns please raise ticket from the
                      app
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pratik sondagar
                        Oct 31, 2021
                        Report
                        Copy

                        I don't know about bgv fail solutions. Please solve it.
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          shameera fathima
                          Oct 31, 2021
                          Report
                          Copy

                          I placed an order for a combination pizzas of 3 from pizza hut of which only 2 were delivered, when I raised the question with the customer care, he checked and replied he couldn't do anything about it. He said the restaurant checked with the cctv and they confirmed it also the valet said he delivered 3 pizzas but when I called the valet he said restaurant gave him only two pizzas, so I think the valet is lying but how can Zomato be so irresponsible saying they can't do anything about it, least they could do is take action against the valet if not refund.
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Saneeb 22
                            Oct 31, 2021
                            Report
                            Copy

                            My id is not activate
                            Face BGV problem
                            My number is [protected]
                            Miy id is FE1492541
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ajay Kumar Raj
                              Oct 31, 2021
                              Report
                              Copy

                              Dear sir
                              My name is Ajay kumar my id no FE151787
                              plz sir my id is active
                              Zomato customer support has been notified about the posted complaint.
                              Oct 31, 2021
                              Updated by Ajay Kumar Raj
                              Dear sir My id FE151787 Jo bahut din se block ho gaya hai plz my id activ karwa dijiye

                              Helpful
                              4 other people found this review helpful
                              4 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                anupam abha
                                Oct 31, 2021
                                Report
                                Copy

                                I had ordered sweets from zomato worth rupees 387. The item was totally stale and not in a condition to consume. I therefore contacted the consumer care, and demanded for refund.
                                I was however told that zomato cannot refund me since the restaurant told them that the item was fresh when it was sent. The photo shared by me and the claim i raised about the food being stale was called a lie.
                                I was denied to talk to the manager as well. I was told by the customer care executive Varun Goswami that the manager is not avalable to talk.
                                Ultimately after losing money and getting mentally harrassed by the executive, I decided to file a complaint. The zomato chain is running a fraud scam where they loot your money and deliver you stale food.
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  U
                                  uday kumar321
                                  from anantapur, Andhra Pradesh
                                  Oct 31, 2021
                                  Report
                                  Copy

                                  Hlo my zomato account was disabled due to bgv my id num:FE1455890 pls verify my account as soon as possible
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sj12345
                                    Oct 31, 2021
                                    Report
                                    Copy

                                    I have ordered some food from zomato using a coupon code that i won from Paytm.
                                    I returned some its from it due to some issue. When it came to refund they refunded me in the form of promocode. When i complained to customer service regardingvm that said that they asked me for that but after sometime they accepted there fault but too denied tonm refund me money in original payment method. Customer service deliberately cheated me and i lost my money because of them.
                                    According to coupon offer that i used new users and the users who are not active from last 60 days can get a flat hundred rupees off with 50 rupees cashback on ordering above 199. It is written no where that 50 rupees cashback will be credited in paytm wallets or in zomato credits. I Ordered my item but when it came to cashback i came to know that it is added in zomato wallet. No one told me at that time that its validity is only for 7 days. The credits automatically got expired without my knowledge. When i complained zomato team about this they said that infuture i will be inforned. Customer service was trying its best to cheat me.
                                    I have all the screenshots. Please look at this approach of zomato customer service.
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Jaiswal_amit_
                                      from Kolkata, West Bengal
                                      Oct 31, 2021
                                      Report
                                      Copy

                                      Hello,
                                      Yesterday night I ordered food from Zomato but I didn't received all items that I ordered, one item was missing, delivery boy said he will be back with missing item but he didn't came back, when I tried to chat with Zomato, ivr was replying with I couldn't connect to a live representative, so I tried in the morning but same response only Ivr is replying with sorry an ol.. I did online payment, need my money back, plz look into this.
                                      Thanks🙏
                                      Zomato customer support has been notified about the posted complaint.
                                      Nov 11, 2021
                                      Updated by Jaiswal_amit_
                                      Didn't received any response yet by Zomato, plz look into this issue.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        W
                                        Waghamare
                                        from Pune, Maharashtra
                                        Oct 31, 2021
                                        Report
                                        Copy

                                        Zomato I'd not working because verification issue my new joining plzz sir I will work to Zomato
                                        Zomato customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit