Submit a Complaint
Claimed

Zomato Complaints & Reviews

www.zomato.com/india
1
Updated: Jun 1, 2026
Complaints 7935
Resolved
710
Unresolved
7225
Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Zomato
Rank #1-20

Zomato reviews & complaints page 94

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mahima Batheja
Feb 8, 2022
Report
Copy

I order a BFF veggie delite combo from Subway where I was supposed to receive 2 sandwiches and 2 cookies. I only received 1 sandwich with the 2 cookies and the restaurant says this is how they send orders (with only 1 sandwich).
This is the second incident where I have been sent incomplete orders.
The first one happened just 15 days prior to this incident where I received an incomplete order from Behrouz Biryani. They didn't keep the gulab jamun (Rs. 42) and didn't refund and the order amount was Rs. 429.
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vishnuvenuusha
    from Alappuzha, Kerala
    Feb 8, 2022
    Report
    Copy

    Address: Zomato
    Website: Zomato delievery app

    My account is suspended due to bgv failed. I was applied in zomato to join as a delievery boy. Please make my account in the Zomato to reactiivate as soon as possible.
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      PRADIP KUMAR SAHANI
      Feb 7, 2022
      Report
      Copy

      Address: Bankim Nagar,Siliguri, Darjeeling

      Respected Sir,
      Mein Pradip Kumar Sahani Zomato delivery Partner ID. FE938722, Mobile Number [protected] of west Bengal in district Darjeeling, Locality Bankim Nagar, Siliguri. mujhe mere working time me bahut hi harash kiya ja raha hai aur therate revenge liya ja raha hai, Mujhe bola ja raha hai ki mere working ID. ko Apne Source se Terminate karwa diya jayega.Sir aaj ki baat hai mein Morning me 07:OO A.m. ko login karta hu aur continue kaam karta hu hard working ke sath, mera Target achive karne ke liye sirf Four rupees chahiye tha lekin mujhe pick-up aur drop 19.47 kms.diya gaya aur return 16 Kms.aana para.sir mujhe break Kiya ja raha hai aur kaam chor ke jane ko bola Jaa Raha hai.so please aap apne good delivery partner ko break hone nahi Dijiye, aur iss subject pe action liya jaye,
      Thanking you,
      Aapka Delivery Partner
      Pradip Kumar Sahani
      FE938723
      [protected]
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mohit raathore
        Feb 7, 2022
        Report
        Copy

        Address: Jabalpur
        Website: Zomato

        Meri Zomato I'd inactive hogayi gayi ha plz isko active karo meri id Bane m bhot time laga tha or ab inactive ho gayi ha
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Raj Gole
          Feb 7, 2022
          Report
          Copy

          Sir please meri ID chalu Kijiye mere ko ek Hafta ho chuka hai main problem mein hoon
          Zomato customer support has been notified about the posted complaint.
          Feb 07, 2022
          Updated by Raj Gole           I'D FE1670556

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            [email protected]
            from Faridabad, Haryana
            Feb 7, 2022
            Report
            Copy

            Address: Gurgaon

            Company ne mera rate card bina information ke change kar diya hain jiske karan mera bura haal ho gaya hain pls help FE240450
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Y
              Yogita135
              from Vadodara, Gujarat
              Feb 6, 2022
              Report
              Copy

              ORDER ID: [protected]
              Food ordered through Zomato was not delivered but showing delivered. So called delivery boy not picked call.
              Called restaurant saying given food as per code to delivery boy. So not responsible for delivery failure.
              So Called Zomato customer service they confirmed food was not delivered and delivery boy not responding.
              Even after several calls and request not provided replacement of food.
              As a result me my family and guests suffer from mental torture, embracment, full night empty stomach.
              Required compensation for this mental torture and loss of good quality time and whole family hungry night.
              Zomato customer support has been notified about the posted complaint.
              Feb 06, 2022
              Updated by Yogita135               Not resolved
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                [email protected]
                from Faridabad, Haryana
                Feb 6, 2022
                Report
                Copy

                Address: Faridabad

                Company ne mera rate card change kar diya hai jiske karan main kitna bhi mehnat kar lu 300 rs jada nahi kama sakta pls help.
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  1
                  11Sandeep Parmar11
                  Feb 6, 2022
                  Report
                  Copy

                  Address: Agra

                  Sir my name sandeep parmar my Fe no.FE1698763 my account suspended due to BGV failed so I am also help start my zomato account
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mk vishal kumar
                    Feb 6, 2022
                    Report
                    Copy

                    Address: Faridabad

                    BGV failed
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rohitq
                      from Pune, Maharashtra
                      Feb 5, 2022
                      Report
                      Copy

                      Address: Pune

                      My account has been suspended due to bgv failed please help for this sir/maam
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kritarthkr
                        from Patna, Bihar
                        Feb 5, 2022
                        Report
                        Copy

                        Two days before I ordered five items, delivery boy was very much late and he was talking rudely and he delivered only one item, rest were missing.Then I dropped email about it at [protected]@zomato.com and also tweeted about this but they are telling they can't provide any resolution.

                        One of Zomato's representative has contacted me and was telling that she has confirmed with both restaurant and delivery partner and nobody is ready to accept their fault and because of all this I have to bear the loss of 500 rupees.

                        They are cheaters.
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lalabhai Rabari
                          Feb 5, 2022
                          Report
                          Copy

                          Sir meri I'd block hogai he chalu kare
                          I'd FE1691269
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jogendra Rathor
                            Feb 5, 2022
                            Report
                            Copy

                            Address: Sector 24 gurgaon

                            My dear zamato team I am working in zamato for last 4 years but my rate card is very bad.I request you. Please kindly correct my rate card.I want the incentive to be applied to my rate card.
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ashok Kr. Goel
                              from PATHANKOT, Punjab
                              Feb 5, 2022
                              Report
                              Copy

                              Rs 891/- have been wrongly or fraufulently deducted from my Paytm waalt. As detailed beloord. ZTD-22-DA12AEED8D8C9
                              WALLET REF..[protected]
                              DT. 2.2.2022. 9.05 PM
                              On 1.2.2022 also was tried for 1132/- which was rejected due to short balance.
                              Pls get my amount refunded immedietely.
                              Pls also ensure that such thing is not repeated in future.
                              Rgrds
                              Ashok Goel
                              [protected]
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rohit Dhanawade
                                Feb 5, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                I am suffering from 1 month we are not responding. profile verification pending problem pls solve my problem is pending with Team leader deu to my id or phone number am
                                Feb 5, 2022
                                Complaint marked as Resolved 
                                My phone number 8669134098 I'd number FE1662076
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pratik Bente
                                  Feb 5, 2022
                                  Report
                                  Copy

                                  Address: Kolkata

                                  I am working since 2 years also...but suddenly my id is terminated I don't no why??? But it's showing due to no musk ...but I am always wearing musk...if you don't wear musk even not login into Zomato...so why without reason terminated me?????
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rimpi Saikia
                                    Feb 3, 2022
                                    Report
                                    Copy

                                    Hello. I have paid my joining fees. But my account verification is still pending. It is almost going to be 1 month and my account is still pending. I have went to zomato office also. But that came out none of help. Please help me. It's really urgent. I don't have any income source and my family is really suffering for this. Please help me.
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      rib marahd
                                      from ROHTAK, Haryana
                                      Feb 3, 2022
                                      Report
                                      Copy

                                      Your account has been saspended due to BGV falled please solve this problem
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Deepak9525
                                        Feb 3, 2022
                                        Report
                                        Copy

                                        Sir mera profile pending bata rha h 2 din se maine apna paisa v 500 UPI ke through dal diya h fr Mera I'd activate nhi ho rha h please help me muje bahot din se job nhi mil rhi h is liye mai Zomato me kam krna chahta hu mera I'd no.h FE1709070, mob [protected]
                                        Zomato customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Punjab State Cooperative Milk Producers’ Federation / Milkfed Verka
                                          2.9
                                          (52)
                                          LittleApp
                                          1
                                          (141)
                                          asdasda-c1234
                                          1
                                          (2)