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ZopNow Retail Complaints & Reviews

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Updated: Jan 18, 2022
Complaints 660
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Bad 😕 It seems that ZopNow Retail has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ZopNow Retail reviews & complaints page 30

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S
Sachin Athani
Oct 20, 2020
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Hi,

I had placed an Order #[protected] for groceries on zopnow for Hubli location. But, as the order confirmation not received I cancelled the order. Now, I am expecting the refund which is also not confirmed.

Regards
Sachin
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    S
    Suvankar Koley
    Oct 20, 2020
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    On line order & payment done through upi . But order not confirm vide order no 9035 date 18.10.20
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      N
      Nikhil dovekar
      Oct 20, 2020
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      I have purchased grocery of RS. 872 but payment deducted twice I.e.Rs. 872×2=1744 but order confirmation not received.primarily look like fraud.
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        R
        RichaMeh
        Oct 19, 2020
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        Address: Karnataka

        I made a payment of Rs. 652 for the groceries I ordered however the order is not confirmed. They do not have a valid number to contact too. I want my money back.
        +1 photos
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          D
          Dinesh Kumar HG
          Oct 19, 2020
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          Address: 305 first phase Fourth stage Vijayanagar Mysore

          Sir today paid the amount through Google pay of rs 1068.75 but Orderd not confirmed pls call back immediately to this no [protected] [protected]@gmail.com dineshkumar hg
          ZopNow Retail customer support has been notified about the posted complaint.
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            F
            Fazul Rahman
            Oct 19, 2020
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            I purchased some groceries from your site payment received but order not confirmed even not showing a single notifications
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              A
              atulggrwl
              Oct 19, 2020
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              Address: 110055 delhi

              I have booked an order on ZopNow and paid it through phonepe but it is not showing up anywhere,
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                S.Madhusudhanan
                from CHENNAI, Tamil Nadu
                Oct 18, 2020
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                I placed the order and paid the money.The transaction was done.There is no confirmation.
                Called the customer service no response
                Please return my money
                ZopNow Retail customer support has been notified about the posted complaint.
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                  I
                  Imran 760
                  Oct 17, 2020
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                  My upi payment done but not showing my order
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                    K
                    Kandula Rama Linga Reddy
                    Oct 17, 2020
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                    We have placed order and payment was done through paytm UPI. Money was deducted immediately and got UPI reference number..but till now payment was not confirmed as well refund was not initiated..

                    I have raised online complaint in Zopnow portal but till now no acknowledgement and no response..

                    I have sent mail also [protected]@ zopnow.in but mail failure message received..

                    I am not sure how to contact Zopnow for refund..

                    My order details are below

                    Order number:[protected]
                    Order date: 3-Oct-2020
                    Amount:620
                    UPI reference number:[protected]
                    +2 photos
                    ZopNow Retail customer support has been notified about the posted complaint.
                    Oct 17, 2020
                    Updated by Kandula Rama Linga Reddy                     UPI reference number was wrongly typed..

                    Please consider below updated reference number:

                    UPI:[protected]
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                      K
                      Kandula Rama Linga Reddy
                      Oct 17, 2020
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                      We have placed order and payment was done through paytm UPI. Money was deducted immediately and got UPI reference number..but till now payment was not confirmed as well refund was not initiated..

                      I have raised online complaint in Zopnow portal but till now no acknowledgement and no response..

                      I have sent mail also [protected]@ zopnow.in but mail failure message received..

                      I am not sure how to contact Zopnow for refund..

                      My order details are below

                      Order number:[protected]
                      Order date: 3-Oct-2020
                      Amount:1052
                      UPI reference number:[protected]
                      +2 photos
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                        V
                        Vansh Banga
                        Oct 17, 2020
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                        Address: Bangalore

                        Dear Team,

                        I have ordered 2-3 Days Back. Payment also deducted, however nothing is showing in My orders and order is not delivered yet.

                        1st Order :
                        Mobile Number : [protected]
                        Email : [protected]@gmail.com

                        2nd Order :
                        Mobile Number : [protected]
                        Email : [protected]@gmail.com

                        Also attaching Payment completion screenshot.

                        Regards

                        Vansh Banga
                        (+91)[protected]
                        +2 photos
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                          S
                          Sahasraaa
                          Oct 15, 2020
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                          I didn't get my order confirmation after the payment
                          ZopNow Retail customer support has been notified about the posted complaint.
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                            R
                            Rohi112
                            Oct 14, 2020
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                            I ordered few items worth 669 and done payment through phonepe but no confirmation message please look into the matter and act accordingly asap
                            +2 photos
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                            Oct 14, 2020
                            Updated by Rohi112                             I want my money back or my ordered items please respond
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                            Did you receive your order?
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                              S
                              Shreyas Gami
                              Oct 14, 2020
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                              Address: Bangalore as shown in their website

                              I placed order and did the payment via upi (which was the only option of payment and still is) and it was stuck for sometime and then showed payment failed and will notify within 30 minutes, but didnt got any sms or mail for confirmation or payment done.
                              My order amount was 1549.80 paid through upi.
                              This site should be shut immediately and everyone should get their money back.
                              +2 photos
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                              Faced the exact same problem.
                              No resolution till date
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                                L
                                Lawrence Selvakumar
                                Oct 13, 2020
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                                Hi.
                                Placed order on Zopnow on 10th October 2020 payment got debited from my GPay and immediately the page showed orders is confirmed .After few mins it shows payment pending and there is no way to contact them and have sent mail 2-3 till today there is no response .some site shows its closed, if they have shutdown the operations why website is live and hw can they deduct payment through razorpay.
                                ZopNow Retail customer support has been notified about the posted complaint.
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                                  R
                                  Ramiz Pawaskar
                                  Oct 12, 2020
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                                  Address: Zopnow retail Pvt.Ltd , 2078,24th main rd, vanganahalli, 1st sector, HSR layout, Bengaluru,Karnataka 560102

                                  I placed an order on 08 oct 2020 on zopnow website.
                                  I made the payment through phonepeUPI mode, and it was successful, but I did not receive any order confirmation like it showed on the website that i will get confirmation within 30 mins.
                                  I have attached all the screenshots of successful payment and the website page which I could see after the payment
                                  Kindly look into this matter on priority and please provide refund ASAP.
                                  Thanks!!
                                  +3 photos
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                                  Did u get ur money back.even I paid but no confirmation sms received
                                  Reply
                                  Ramiz Pawaskar's [Complaint's author] reply, Oct 15, 2020
                                  Nope, not till now, I have raised a complaint lets see when they respond
                                  I placed order grocery and vegetables on 16.10.2020.And paid amount through paytm. I received the confirmation message of deduction of amount, but there was no response from zopnow of receiving the amount Or the items been booked. I am trying to contact the customer care number but that number is not in existence. Even I sent a emails but there is no proper response. Just sent some ticket number. No respose still. I want my money back ASAP.

                                  Money deducted but no order confirmation - Comment #3749870 - Image #0
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                                  I placed order grocery and vegetables on 16.10.2020.And paid amount through paytm. I received the confirmation message of deduction of amount, but there was no response from zopnow of receiving the amount Or the items been booked. I am trying to contact the customer care number but that number is not in existence. Even I sent a emails but there is no proper response. Just sent some ticket number. No respose still. I want my money back ASAP. I am adding a image of payment of amount.

                                  Money deducted but no order confirmation - Comment #3749874 - Image #0
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                                    S
                                    SRK K
                                    Oct 11, 2020
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                                    Have made payment of 2040 R's for grocery but not received any confirmation or id from your end.
                                    ZopNow Retail customer support has been notified about the posted complaint.
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                                    May be we all need to raise dispute with razor pay too, since they help Zopnow for payments
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                                      A
                                      Ankit Gayen
                                      Oct 10, 2020
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                                      I ordered groceries worth of Rs 1073.50 and made the payment through UPI but I never received my groceries. I am attaching the details.
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                                        N
                                        Narendra Mehta
                                        Oct 10, 2020
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                                        Paid the amount but didn't received any confirmation msg even nothing showed in the my order status
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