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ZopNow Retail Complaints & Reviews

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Updated: Jan 18, 2022
Complaints 660
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31
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Bad 😕 It seems that ZopNow Retail has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ZopNow Retail reviews & complaints page 27

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N
nidhigee370
Nov 2, 2020
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Address: Flat no 406 d no. 60-3 -28, Sunnappu nattily centre

I ordered products on your site on October 31st yesterday was my delivery slot till now I didn't even got any message or email from your site though I ordered from your website but showing no order status and also my payment got deducted and today also I had order from 6:00 am to 9:00 am and yesterday also its from 6:00pm to 9:00 pm but no response to phone calls or no intimations here I am attaching my payment screenshots please check it and solve my problem
+2 photos
Nov 2, 2020
Complaint marked as Resolved 
Name:nagoji bharathi Phone number:7013915680 Email:[email protected]
ZopNow Retail customer support has been notified about the posted complaint.
Nov 02, 2020
Updated by nidhigee370 Please send my refund and fast as possible
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I ordered products on your site on April 25 today was my delivery slot till now I didn't even got any message or email from your site though I ordered from your website but showing no order status and also my payment got deducted and today also I had order from 6:00 am to 9:00 am and yesterday also its from 6:00pm to 9:00 pm but no response to phone calls or no intimations here I am attaching my payment screenshots please check it and solve my problem.

Delivery failure - Comment #3826505 - Image #0
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    N
    nidhigee370
    Nov 2, 2020
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    Address: Flat no 406 d no. 60-3 -28, Sunnappu nattily centre

    I purchased meat eggs and vegetables in your site yesterday was my timeslot from6:00pm to 9:00 PM but it didn't deliver still today and today also I had delivery from 6: 00am to 9:00 am but no delivery or response to to now and no call response when calling to customer care or no response to message
    Nov 2, 2020
    Complaint marked as Resolved 
    Name:nagoji bharathi, email:[email protected], phone no:7013915680
    ZopNow Retail customer support has been notified about the posted complaint.
    Nov 02, 2020
    Updated by nidhigee370     If you can't deliver then at least send my refunds here I am attaching screenshots of PhonePe payment screenshots

    Nov 02, 2020
    Updated by nidhigee370     Name:nagoji bharathi
    Email: [protected]@gmail.com
    Phone number:[protected]
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      A
      AmiSubha
      Nov 2, 2020
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      Address: Bangalore

      I ordered grocery worth 695 however the amount got deducted without any order confirmation. Could you pleass check and let me know. I did not receive any email regarding the placed order. I sent an email to [protected]@zopnow.com but all in vain
      +1 photos
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        S
        Shakeel Engy
        from Hyderabad, Telangana
        Nov 2, 2020
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        Address: Hyderabad

        Hello,

        Dear sir,

        There is a website online called zopnow.in on which there were unbelievable offers which looked genuine and I ordered some groceries of amount 1971.90 /- INR
        But to my surprise I didn't get any notification or sms or email of order confirmation. My amount got deducted and order didn't get placed. I tried contacting them but they are no where available. I paid through mobikwik. Sir, I kindly request you to please help me out in recovering my amount :(

        Thanks alot in advance.
        +1 photos
        ZopNow Retail customer support has been notified about the posted complaint.
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          P
          prakashkonkar
          Nov 1, 2020
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          Address: rbi quaters ameerpet

          Reference :: . Reference :Order No ;#[protected]. Date :: 1 november 2020. Order total Rs 389 04.17pm
          Status. :: transaction completed but no order confirmation and delivery.

          You have canceled our order. Before that, we made the payment. Payment details are given below. Please confirm payment is received. And arrange to send refund Rs 389-00.

          Payment details::

          Razorpay software pr.

          BHARATPE [protected]@Indus.

          Transaction ID[protected].

          Rupees: 389-00. (Success)

          Date 1 November 2020, time 04-17 pm.

          Remark. ::

          Please go through this matter & let us know the status of the transaction.. Request to make refund
          +1 photos
          ZopNow Retail customer support has been notified about the posted complaint.
          Nov 02, 2020
          Updated by prakashkonkar           I have shown this below error

          Nov 02, 2020
          Updated by prakashkonkar           Please refund my amount as soon as possible
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            P
            prakashkonkar
            Nov 1, 2020
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            Sir, this is to inform you that, I have set a request without making accreditations and I had filled total structure and address and installment had done effectively. presently I didn't get request affirmation and indicating the above blunders. so please help me and exchange had been finished and I had shared all the subtleties of exchange screen capture with date and time. it would be ideal if you help me. my contact information is [protected].
            no order confirmation.no customer care contact and email support is not active. i got deducted money of rs400.
            +1 photos
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              P
              Pooja Chopra Goel
              Nov 1, 2020
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              Payment debited, no order confirmation. Not able to reach customer care. Fraud written all over this. Disappointed.

              Rs 642.00 debited from a/c ****** on 01-11-20 to VPA BHARATPE.[protected]@indus(UPI Ref No[protected]. Not you? Call on [protected] to report
              ZopNow Retail customer support has been notified about the posted complaint.
              View replies
              Dear team

              This is very Very bad services ...I ordered two times on same day 30/10/2020 price 631 and 683 but two payments was debited from my account through phone pay. But still orders are not received, tracking also not showing and zopnow account also gone . I have evidences in phone pay I tell seriously please respond immediately otherwise I will give complaint on this ...

              1) Your a/c no. XXXXXXXXXXX0205 is debited for Rs. 632.00 on 30 Oct 2020, 10:53:33 (UPI Ref no[protected].
              P2010301054023265846418

              2) P2010301111279666786880

              Thanks&Regards
              M.satyam [protected]
              [protected]

              ZopNow Fraud - Comment #3757389 - Image #0
              ZopNow Fraud - Comment #3757389 - Image #1
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                M
                Mukul Gulati
                Nov 1, 2020
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                Address: 576 Nimri Colony Ashok Vihar phase-4 Delhi-52

                I placed an order on zopnow.in, my payment was deducted from my upi account. But I didn't get order confirmation. I was unable to login. I want my refund.
                Contact number- [protected]
                ZopNow Retail customer support has been notified about the posted complaint.
                View replies
                I want my refund of Rs.602. Please do the needful. It was a fraud, 602 was debited from my account, but didn't get any order confirmation and unable to any information related to my order.
                Reply
                Please refund my money. I made a payment of Rs.602 on 1st November, but didn't get the order or any order confirmation.

                Order not confirmed - Comment #3762550 - Image #0
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                  R
                  Reetu Singh140
                  Nov 1, 2020
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                  Sir, I placed order from zopnow, payment deducted but no order history or no response by CUSTOMER care .my no ###
                  ZopNow Retail customer support has been notified about the posted complaint.
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                    N
                    Naresh Guarajala
                    from Hyderabad, Telangana
                    Nov 1, 2020
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                    Address: Hyderabad

                    Amount has been debited from my account and no order confirmation on mobile or email after payment.
                    So, I need my money to be refunded or confirmation on the same.
                    ZopNow Retail customer support has been notified about the posted complaint.
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                      H
                      Hareesh Kumar
                      Nov 1, 2020
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                      Address: Bachupally hyderabad

                      Sir
                      I placed order today around 9.30 am QR code shared to pay online. Payment done but order id or confirmation id or email or sms...Nothing informed me.
                      But payment of 1128.6 Rs. been done. Now worried about my payment.
                      +1 photos
                      ZopNow Retail customer support has been notified about the posted complaint.
                      Nov 01, 2020
                      Updated by Hareesh Kumar                       Google pay UPI ID[protected]
                      Mobile [protected]
                      Nov 01, 2020
                      Updated by Hareesh Kumar                       Order placed in the NAME of Hareesh.
                      Email [protected]@yahoo.co.in
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                        Rajat Jaitley
                        Nov 1, 2020
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                        UPI payment have been successful however seller is absconding! It's FRAUD!
                        ZopNow Retail customer support has been notified about the posted complaint.
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                          M
                          Manjula Royal
                          Nov 1, 2020
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                          Hello Sir/ Madam,

                          This mail is regarding order status, I have order on zopnow on 30th October Friday and I have provided my email address and mobile number, payment also done.
                          But I have not received order status email or message, please let me know how to track my order.
                          The groceries delivery date and time is today 6 to 9 AM, I have not received the groceries still. Please deliver the groceries or else refund the amount which I have already paid.

                          Please find the amount paid reference below
                          " Rs 622.00 debited from a/c **5439 on 30-10-20 to VPA BHARATPE.[protected]@indus(UPI Ref No[protected]. Not you? Call on [protected] to report"

                          Please do the needful as soon as possible.

                          My mobile number: [protected]
                          My email id: manjula.[protected]@gmail.com

                          Thanks & Regards,
                          Manjula
                          ZopNow Retail customer support has been notified about the posted complaint.
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                          Hello Sir/ Madam,

                          Why you have given fake contact number.
                          I have not received the groceries still, I don't want your products, please refund my money. Is this the way you provide service.
                          Please don't run fake site.
                          You should not cheat public like this.
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                            S
                            sudhakar peddikuppa
                            Nov 1, 2020
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                            Address: HSR Layout

                            Money(1081.1+1081.1=2162.2) deducted twice but order not delivered.

                            Please credit amount immediately.
                            +1 photos
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                              S
                              sameer@10
                              from Powai, Maharashtra
                              Oct 31, 2020
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                              Address: m37,b1 2nd floor rajouri garden,near mayapuri park,pin110027

                              I selected the items displayed at your WEB platform proceeded with payment via the QR code appeared on screen but without actually loggin although filled the address and contact detail's
                              Now not able to track the orders neither any confirmation received kindly sort out the issue and dispatch the product as soon as possible and kindly update on my account so that i can track for for reffrence of payment attaching the screen shorts,

                              kindly sort out the issue and update in order section as well as an acknowledgment of mail

                              Thanks & regards,
                              Sameer Kumar
                              [protected]
                              [protected]@gmail.com
                              +2 photos
                              ZopNow Retail customer support has been notified about the posted complaint.
                              Nov 03, 2020
                              Updated by sameer@10                               not recieved order as slot booked on moday evening, no communication recived yet from company side mail undelivered to zopnow customer care.refund my money
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                                K
                                kishore Matta
                                from Hyderabad, Telangana
                                Oct 31, 2020
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                                Hi we made a purchase online on 31st Oct 2020 in morning as order was not placed but amount got deducted through upi payment.tried reaching on customer care number no response even on email the same. I would like refund
                                +1 photos
                                ZopNow Retail customer support has been notified about the posted complaint.
                                Oct 31, 2020
                                Updated by kishore Matta                                 Amount deducted order not confirmed

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                                  L
                                  Laiba banu
                                  Oct 31, 2020
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                                  I did order on 29 october 2020.i paid money bu google play . Money is deducted but i cant track my order now
                                  ZopNow Retail customer support has been notified about the posted complaint.
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                                    N
                                    neelanjana ghosal
                                    from Powai, Maharashtra
                                    Oct 31, 2020
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                                    I ordered groceries.. payed by phone pe.. now the site says my log in does not exist. I want my money refunded.. if the company does not work why is phone pay accepting payments on behalf of them.. this is fraud.
                                    This shuld go to cyber cell to put them at task.
                                    +1 photos
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                                      S
                                      Shivdeep Roy
                                      Oct 31, 2020
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                                      Address: Ghatkopar East, Mumbai

                                      Order #[protected] was placed on October 31, 2020 and is currently Pending payment.
                                      Made payment but no order now and also account missing.
                                      Acct XXX790 debited with INR1718.10 on 31-Oct-20 and BHARATPE.[protected]@indus credited.Info:UPI[protected].Call 18002662 for dispute or SMS BLOCK 790 to [protected]
                                      +1 photos
                                      ZopNow Retail customer support has been notified about the posted complaint.
                                      Oct 31, 2020
                                      Updated by Shivdeep Roy                                       No tracking no order status no account
                                      Ticket generated in wrong email

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                                        J
                                        Jaisingh567
                                        Oct 31, 2020
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                                        Order #[protected] Was palaced on 31 October 2020, Money deducted from my account, payment successfully done but zopnow showing payment in pending. Please confirm it, and deliver my order. Thank you
                                        ZopNow Retail customer support has been notified about the posted complaint.
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