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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 162

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J
Jency Tinu
Sep 17, 2021
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Ported sim is not working

My Husband's sim has been ported to airtel, but it doesn't get activated after the time period given. Also his previous sim get deactivation. His number is [protected]...
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Shaileshchbothra
from Mumbai, Maharashtra
Sep 16, 2021
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Disconnection of my mobile outgoing service even after the bill is paid

I have been writing e-mail since 9th of July regarding the bill amount of my mobile no.[protected], that I had already paid on 24th June which is not reflecting in my account. I had even submitted the credit card statement reflecting the payment. I had written to billing department, nodal officer, appellate authority, visited the airtel store 4 times, still the line has been Disconnected since a week....
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Nirjan Pakhira
Sep 16, 2021
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State of service is dehrading

Address:vill- radhanagar p.o-jakpur, p.s- kharagpur local dist.-paschim medinipur

I've been experiencing zero, absolute zero network connectivity for 10 days.
Made complaints, still no response...
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L
Li Wanming
Sep 16, 2021
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Wrong number recharged in the account

I recharged my mobile number [protected] for 598Rs. But instead, the other number connected to the account, [protected] got recharged. Kindly reverse the recharge for the same....
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Lakshman Gadde
Sep 15, 2021
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Airtel sim not showing signal

Even though my balance was till 6th September, my sim stopped showing signal from 31st August
May I know the reason why it happened

Now also it's not showing any signal...
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Dhirendra_Singh
from Thane, Maharashtra
Sep 15, 2021
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Airtel Broadband No Service

Address:Airtel, Mumbai

I requested a new Airtel broadband connection on 2nd September 2021. After a week of Airtel sales person, Mr. Kamlesh Singh, telling me everyday that the connection will be done tomorrow, I got the broadband started on 9th September 2021. I had taken a 200 mbps plan for Rs. 999 monthly. On the day of installation speed test showed that download speed was only 70 mbps and upload speed was 60 mbps. The Airtel technician that did the installation...
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sowjanyahgowda sowju
from Jolarpet, Tamil Nadu
Sep 15, 2021
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Amount deducted but not reflecting in payment

Address:Channapatna, Ramanagar

I had done monthly payment for the airtel DTH with transaction I'd S6246984 for Rs. 300. Amount deducted from the account but app is not reflecting the payment. I tried to reach Airtel customer care but nothing helping. For which they are referring back to Bank to consult which is totally unfair on their part to give complete service when I am using airtel app....
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shivaji1985
from PUNE, Maharashtra
Sep 15, 2021
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Airtel voucher declined but amount deducted in my account

Dear Sir

Yesterday(14.09.2021) i have recharged my Airtel Mobile [protected] Rs-197/- ((Recharge Ref:[protected]

the same amt deducted in my account but voucher recharge declined

so kindly reverse my amount in my Account

Regards

Sonawane

[protected]...
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Harsha Shivu
from Bengaluru, Karnataka
Sep 15, 2021
Oct 20, 2021
This thread was updated on Oct 20, 2021
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Broadband Internet excess charge fraud

Address:128/1, 2nd floor, 12th B cross, 6th Main, JP nagar 3rd Phase Bangalore 560078

The issue that I have experienced was: I had raised an request to cancel my service (broadband: [protected]) on 27 Aug 2021 and I received a call from an agent named Abhishek where he insisted me to continue the service. Upon rejecting the he offered me 10 days of free rental for the usage of the internal. I tried to reject this offer too but he insisted to give a try. I just accepted and removed the entire connection and wiring. I again...
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Sekhar53
from Chennai, Tamil Nadu
Sep 15, 2021
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Airtel DTH recharge failed but charged

Address:Chennai, Tamil Nadu

I recharged my Airtel DTH account for ₹ 330/- using my credit card on 9th Sep 2021 and got. Transaction Failed msg. However my Card company said Airtel settled the transaction on 10th Sep.
On the same day I recharged DTH again through NetBanking.
However until now the Failed Charge amount does not appear on Airtel account and has not been refunded either...
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nisar0123
Sep 15, 2021
Sep 15, 2021
This thread was updated on Sep 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Connection Shifting

I raised a request regarding shifting of my broadband connection on 6th September 2021 (request no[protected]. But my connection is still not shifted after 9 days of raising the request. I called customer care everyday and they kept me saying same thing that they have escalated the case and my connection will be shifted by the end of the day but it's still not shifted.
And not even a single technician have visited on my address till...
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S
sarancom
from Mysore, Karnataka
Sep 15, 2021
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Refund of Broadband deposit amount

Address:16th Cross Road, Akshaya Nagar 2nd Block, Ramamurthy Nagar, Bengaluru, Karnataka, India, N03

My Broadband connection is closed in May 2021. I got final bill with amount that has to be refund back. Till now it is not refunded back. I escalated to nodal and appellate officer. No action Yet. .
My Airtel account Details:
Fixed Line No : [protected] Account Id: [protected]...
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V
Vishal Kumar Vishi
Sep 14, 2021
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Customer id 3037650368

Dear Team,

I have confern my airtel Xtreme box replacement till yesterday night my airtel xtreme box not wrking and after raised complaint engineer visit and he says issue in my box and is replaced but he was says airtel xtreme box is out of stock last 15-20 days and he is not comitted when will be available stock kindly resolve my issue and as soon as replaced my xtreme box otherwies i was chnage in tata sky.
br...
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N
Neha Sabnani
Sep 14, 2021
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Increase in monthly bill due to change of plan

Address:Bangalore

I was not informed that plan will be changed from 299 to 349, I never gave the permission to airtel company to do so. After calling the call centre they replied they have sent sms now a days who has time to go through sms this is the not the way to change the plan u need to call customer if he is ok then u can go ahead & change the plan. If airtel is no longer having 299 plan that’s not my problem. I never gave the permission for change...
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S
saloniig
Sep 13, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
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Refund not issued yet

Address:Gtb nagar

I received below message and the recharge was done under DTH connection. I entered my FIBER ID [protected] only and then it shows recharge done successfully.

How it can be possible if my put FIBER ID but it recharged for DTH.

URGENT! To avoid service disconnection for your Airtel Xstream Fiber ID [protected], please pay Rs. 2829 at the earliest. Pay via u.airtel.in/qCDYxnmC4Opl . Pls Ignore if already paid.br...
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spandey280191
from Ratlam, Madhya Pradesh
Sep 13, 2021
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Airtel Broadband Connection: 02048622016

Hi Team,

I have taken internet connection for Airtel Broadband and I am waiting for its connection to be done.

I am not getting any proper response from Airtel Customer care team why its taking time for installation. I have done payment on 12 Sept 2021 at 10:17 and I got message that technician will contact you within 24 hours.

It has been more than 24 hours and no one has contacted me and I...
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A
arkhan2018
from Mathura, Uttar Pradesh
Sep 13, 2021
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Their Airtel App doesn't work

I want to complaint about Airtel, their app not working and my remaining data is not showed so I have to recharge for extra data whenever I am having data speed issues. After recharging my browser loads to https://one.airtel.in/rcconf which never loads to anything...
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I recharged my mobile on 11 November 2020 recharge amount deducted but till now neither service provided nor amount refunded....
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K
KarthiKsammy
from Chennai, Tamil Nadu
Sep 12, 2021
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Airtel Broadband - No service and poor response from backend team

Incident date : 11/09/2021
Ticket ID :[protected]/[protected]

I called the airtel CUSTOMER team and raised an service request on 11.09.201 due to broadband disconnectivity. They took and request and booked an Service engineer visit on the same day around 05:00 pm (IST). I got a call by evening from the service engineer named Vignesh; he enquired about the issue and told me that he will check & will update me within 30minutes...
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R
Raman0451
Sep 12, 2021
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Xstream broadband

I applied for Xstream fiber broadband on 7th September, 2021, made the full payment, even got confirmation messages from Airtel but even after 5 days no one has called for installation. There has been no activity from the Airtel India. The customer support on Twitter is practically useless....
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