Claimed

Airtel Complaints & Reviews

2.1
Last updated May 16, 2024
Complaints 54506
Resolved
21959
Unresolved
32547
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1779

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
saroaug8
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Plan Free Pack issue

Address:Chennai, Tamil Nadu

Hello For the above number i have selected myplan 799 and 35 free packs. During selection of these 35 packs the details free mintues details shown in your website in below. 3G-- 1 pack 135MB Sms--1 pack 200 Local Mobile --1 packs 100min and Now 90min( Customer care said) Out roaming---1 packs--140min and now 40min ( Customer care said) Std --1 packs--75min and now 65min ( Customer care said)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kulwinder Singh Chawla
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for extra money charge

Address:Amritsar, Punjab

Dear Sir/Madam, This is to inform you that i Kulwinder Singh Resident of Amritsar wanted to tell you that yesterday i got my SIM Card exchange from one of your outlets at MM Malviya Road Amritsar and gave them money. While i was returning back i received a hearing that i havent paid my money of Rs 100. I went back and told them to look at the CCTV cameras but the reply was the OUR CCTV CAMERAS ARE NOT WORKING. Then they told to pay half...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Viraj Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Issue of SIM

Address:Mumbai City, Maharashtra

I am Viraj Gupta. I have a SIM of airtel bearing no. [protected] issued from Delhi. Now my transfer had taken place from Delhi to Mumbai. When we were in Train on 28-29.04.2015, then I have checked my mobile and found SIM got expired. After reaching Mumbai, we contacted to Airtel showroom at Nerul West, Navi Mumbai, they told us that this SIM of the same no. will be issued from Delhi. Let us know for SIM, we have to go to Delhi???? It is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr C. H. Kautish
from Jaipur, Rajasthan
Report
Copy

Fraud by some unauthorised person

On 15th May at about 10-00 AM I made a complaint in your Airtel office that I have paid Rs 200/- as prepaid recharhe of my Mob No [protected] through netbanking five days back i.e on 10th May, 2015. But no SMS message has been received. The official of Airtel contacted me saying that the amount has not been received and that he will get the amount refunded through ATM. I presuming that the person is from Airtel told him my ATM no. But surprisingly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ayyappan g
from Chennai, Tamil Nadu
Report
Copy

Postpaid to prepaid convert issue

Address:Chennai, Tamil Nadu

I am ayyappan I am the customer of Airtel I have given request to covert my postpaid to prepaid on 12th May till I have not yet got activated on yesterday my postpaid signal got disconnected At 2pm till now not got my prepaid sim activated and I given request in barkit road t nagar branch. Executive Mr Bhasheer gave poor response, immediately my problem should get solved because of dis am loosing my businesses. Mobile number: [protected] Sim...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rananjai Singh
from Alwar, Rajasthan
Report
Copy

Excessive deduction for data usage

Address:Ghaziabad, Uttar Pradesh

I have lodge a complaint bearing No PR[protected] regarding excessive deduction for data usage Stating " On date 19.05.2015 my mobile had the talk time balance of Rs 121.-- . In the evening, it was showing the balance as Rs 31.-- .Data usage as per mobile is 5.23 mb on 19.05.2015.As per your rate of 4p/10 kb the charges should be Rs 21.50 but deduction is Rs 90.--.Please check and do the justified." But I am very sorry to say that the complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kolkata, West Bengal

My Airtel mobile no. is [protected]. I am using a BlackBerry handset in which it is not possible for the internet to run without taking a special BlackBerry internet plan or otherwise you may use WiFi and I have been using WiFi for internet but since Saturday, Airtel has been deducting money from my prepaid account in the name of DATA USAGE and approximately Rs. 50 to 60 have been deducted in the name. I contacted the customer care day...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bdevendran82
from Mavelikara, Kerala
Report
Copy

offer amount not credit . 9840123792

Address:Chennai, Tamil Nadu

On 20.05.2015 I received message full talk time offer only for you recharge 36 rs and get 40 full talk time based on that I recharge with 36 rs but amount not credited in my balance .so I want that amount what they send me a message or refund by 36 rs why airtel cheat the customer in this way my mobile number [protected]. Customer name . devendran...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Chennai, Tamil Nadu

Amount deducted from bank but failed bill payment with airtel. Dear, I have made airtel online post paid bill payment on 27 April 2015 Amount got deducted from HDFC bank .payment successfully . Money deducted from my HDFC BANK . But from airtel side they said money not reached them.and the transaction has failed. I have not received any refund to my bank after that. This is scam by airtel. They have disconnected my line for non...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
12 Comments
Report
Copy
M
murugavelmurugan
from Coimbatore, Tamil Nadu
Report
Copy

Data Card Complaint

Address:Salem, Tamil Nadu

Dear Sir... i am used in four years Air tel Data card my Data Card last one week not working Conduction i go to Air tel Show Room in Salem Saratha College Branch. Air tel Staff MR.Govindan Chick in my card sir your card good Conduction your sim Problem ok Replaced in new sim Mr. Govindan sir two hour wait activated in your sim .after four hour activated in my sim against not Working in my data Card next day i go Air tel Show Room i...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mahendra Lodhe
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abuse Language By Customer care- Serious Issue

Address:Pune, Maharashtra

My cell number- [protected]; Complaint number- [protected] Am I done the big mistake to transfer my mobile network connection from other network provider to Airtel??? I feel that, Yes I have done the big mistake; below are the details about my first experience with airtel customer care 59059 for activation of my sim. My old Vodafone connection ported to airtel and its activated on 16th May 00:00:00. Firstly I need to call 59059 for verification...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Dharwad, Karnataka

The above mobile number was purchased by my son Yashodharma Bhat Parthaje who is currently an NRI, who keeps visiting India quite frequently. A formal request was made to keep the number under Safe Custody on October 22, 2014, with Service Request number[protected]. All the dues were paid at the time of this request, and the matter was personally discussed by me at the, then newly started Airtel Office at Vidyanagar, Hubli. The name...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shilpi J
from New Delhi, Delhi
Report
Copy

Severe Network Problem

Address:New Delhi, Delhi

dear sir/madam my mobile no is [protected] & I live in east of kailash, delhi. I am using this postpaid no of airtel since 2013 & since that day I am facing network issue. I don't have connectivity at my home.it always shows 'emergency calls only' instead of signals. I miss out important calls due to no network coverage. everytime I have to make a call I have to go out of my house. I have complaint regarding the same issue several times at...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raghugan Sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about fack plan sms

My name is Raghugan Sharma.my no. is [protected] .I received a sms from airtel for recharge with rs79 for 1 GB data.when I recharged with rs79 I have got only50 mb of data. When I called to customer care they did not solve my problem.why they send fraud sms.I lost my 79 rupees.they are not giving me any benefits neither data nor balance.they refused to give me anything.It is fully exploiting the client.They says to check offers before recharge.but...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rohit manisha
from Pune, Maharashtra
Report
Copy

Regarding calls and internet services

I am using airtel since 2005 and being an honest person I should say that airtel is very customer centric company but for the last 1 year I am facing lot of problems in using internet service and call rates . I have called customer care many a times to resolve the issue but still no resolution . Secondly I want to ask 1 thing that being such a old customer there are no such schemes to reduce call rates . Please look into it and resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
G
giru-sp
from Bengaluru, Karnataka
Report
Copy

frequent broadband disconnections

Address:Belgaum, Karnataka

my broadband disconnects frequently Have complained 7times past month for which they asked me to change the modem which i did and they even cut my internet for 4 hours which was processed after giving the complaint Now i am fed up and have not decided not to pay the bill for this month...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sachin haikerwal
from Kanpur, Uttar Pradesh
Report
Copy

BILL PAYMENT OF Rs.854/- NOT CREDITED IN MY ACCOUNT-9784716139

Address:Sri Ganganagar, Rajasthan

Dear Sir, I have made payment of airtel bill of Rs 854.00 dated 28.03.2015 through my SBI Credit card via payu gatepay. The approval number for the said payment is 023695, Even after several reminders the amount is not credited in my account..Please do the needful. Sachin [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Thane, Maharashtra

I am using Airtel postpaid number [protected] from last 2 years. As per my billing cycle I have paid my bill on 6th May 2015, due date is 24.05.2015. Every time I have paid bill before due date. But suddenly from 18.05.2015 my outgoing calls has been de-activated. I have call customer care they check the status and advised me to go to the airtel gallery and ask them to check onto system what exactly happened. So on 19.05.2015 I have go to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
GreenMapple Interior
from Mumbai, Maharashtra
Report
Copy

Airtel

Address:Bangalore, Karnataka

Hi my name Sunil Kumar. I was having Airtel postpaid connection. My Number: [protected] Account No: [protected] I used 1 month this connection and after I gave request to stop (Disconnection). I suppose to pay 1 month bill but this airtel people asking 4 month’s bills. I didn’t use [protected] 4 months. after 1 month only gave request in outlet but they said to Call 121 or Toll free no [protected]. I called and gave request but airtel...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashish B Jani
from Chennai, Tamil Nadu
Report
Copy

INTERNET NOT WORKING FOR MORE THAN 6 DAYS

Address:Chennai, Tamil Nadu

14-may-15 : 1st complaint stating internet not working Airtel Executive : Issue will be resolved within 3 HOURS. 15-May-15 : 2nd complaint stating internet not working Airtel Executive : Issue will be resolved by midnight. 16-May-15 : 3rd complaint regarding internet not working Airtel Executive : Issue will be resolved by 4:30 PM (16-May-15). In all the mails your (Airtel) officials, instead of trying to understand my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy